Chamber Awards

People’s lives that changed the course of either a business, farm, nonprofit, museum or volunteer efforts all experienced the common and perhaps obvious but poignant theme of having a beginning early on in their journeys, Chamber of Commerce President Brian Cousins says.

He noted that during Saturday’s Chamber Awards ceremony. Each of the award recipients, no matter their passion and involvement or cause, were connected by the phrase “it started when,” Cousins said.

Alabama Hotel’s 15 minutes of national fame in December 2022 started when owner Bonnie Woodward and manager Joe Bradt opened their doors and hearts to 120 strangers during a blizzard that stranded out-of-town motorists and only further bolstered a decades-long track record of steadfast hard work, employee contributions and good business sense.

Offhaus Farms’ growth and sustainability started when family members joined the effort, and one by one, it strengthened the business as it mushroomed from 45 cows in 1959 to 1,400 cows and 27 dedicated workers today.

The journey of Volunteers For Animals started 40 years ago when people who were determined to care for the needs of those who couldn’t speak up for themselves gained strength in numbers and purpose to become true to their namesake by working tirelessly for four-legged friends.

Holland Land Office Museum stepped into the spotlight, not as a relic of ho-hum antiquity but as an exciting new chapter in Genesee County’s history, which started when Executive Director Ryan Duffy and Curator Tyler Angora viewed it through fresh eyes and perspectives with new exhibits, programs and speakers.

Michelle Gillard’s ability to effect real change in this community started when she herself saw the need was great and that she had the ability to help and to rally others into action as well, rather than depend on someone else to get the job done. 

In other words, while for each of these award recipients, there's a success story to be told, it all started with a need to be filled, and they filled it. 

“Supporting them and highlighting their journeys is what the Chamber of Commerce is all about,” Cousins said during the 52nd ceremony at Batavia Downs. “I’d like to challenge each of us to soak in each honoree’s story. Each is truly humbling; it’s what makes the backbone of our county.”

The recipients each offer a drive, passion and determination that has not only made their own endeavors successful but also created another stellar lineup of award honorees, he said. 

For anyone who hasn’t attended an awards ceremony, the pride and support of the audience were palpable. A packed room of more than 300 attendees participated in an evening of videos illustrating what each recipient has accomplished and how they all interact with the community, and watched humility unfold as recipients accepted their award. 

History flowed throughout the evening about the origins of each business and organization, with the oldest one cited as the Holland Land Office property, established by Joseph Ellicott in 1815. 

While many folks may enjoy the glitz and glam of the Oscars and Emmys, this event is a local Academy Award for people doing good in their own community’s backyard. The story of each one is listed below. All recipients thanked family, friends, community members, and/or those who nominated them, and there were challenges made as well.

In her closing remarks, Gillard quoted Mahatma Gandhi, who used nonviolent resistance to lead a successful campaign for India’s independence from British rule and asked each of the attendees to consider her appeal. 

“Gandhi once said ‘the best way to find yourself is to lose yourself in the service of others.’ Prior to volunteering, I often felt something was missing from my life without really knowing what it was. Acts of service, kindness to others, it will fill your life and your soul in a way that you never imagined,” she said. “I challenge each of you to find a cause or an organization that speaks to you and dedicate your time there. While we're all busy giving, our time is one of the greatest gifts that we can offer. I assure you, it is also a gift you are giving to yourself. Imagine the positive impact we could create in our community if each person in this room spent an hour or two volunteering each month and encouraging others to do the same.”

Here are the award recipients' stories:

• Offhaus Farms
• Holland Land Office Museum
• Alabama Hotel
• Volunteers For Animals
• Michelle Gillard

To view or purchase photos, click here.

NOTE: This week, The Batavian is highlighting the annual Chamber of Commerce Award winners with a story daily through Friday. The awards dinner is Saturday evening at Batavia Downs. This is the final story in the series.

Bonnie Woodward has owned the Alabama Hotel for a relatively short time, but big news events have twice already taken center stage in the restaurant's business operations.

She bought the restaurant and bar from another Woodward, Danny, in 2019, and a few months later, COVID-19 forced her to close the tavern in the town of Alabama.

Then Winter Storm Elliott on Christmas Eve 2022 brought unexpected challenges that she and manager Joe Bradt met with such cheerful charity they made national news.

"(The attention) definitely shocked me," Bradt said. "In the days afterward, all the media attention and the phone calls and the messages from people shocked me."

The attention, Woodward said, warmed her heart.

"It really does," she said. "So many people were thankful for such a simple thing that anybody should have done, you know, just open up your home to people and take care of them while they're in trouble."

What Bradt did, with Woodward's blessing and support, was let stranded travelers stay in the restaurant, providing shelter, warmth and food while the blizzard made travel conditions potentially deadly. For those 48 hours, he was the sole member of the Alabama Hotel staff on-site to take care of more than 100 stranded travelers.  He prepared meals (with guests and a local resident and neighboring business owner helping) and kept guests comfortable while the storm raged around them.

The Alabama Hotel -- along with hundreds of first responders, other generous residents in Genesee County, and countless other government workers and residents -- are the reason nobody died during the storm.

That dramatic role the restaurant played during the storm, along with its long history of providing charitable support to the community, is why the Alabama Hotel is the 2023 Business of the Year for Genesee County.

Winter Storm Elliott
Events started on Dec. 24 as Elliott rolled into Western New York and the Thruway Authority, with no apparent plan to ensure traveler safety, closed the I-90, forcing travelers unfamiliar with the area onto snow-covered, wind-swept two-lane roads during whiteout conditions.  When travelers realized they wouldn't get far, they looked for shelter, and Google told them about the Alabama Hotel at the crossroads of Route 77 and Route 63.  A hotel would be a good place to go, right?

The restaurant didn't open on Christmas Eve as planned to keep employees at home and safe during the storm. Bradt spent the morning getting things in order since the restaurant wouldn't reopen until Jan. 4. 

When he was done, "I loaded up the Jeep with my Christmas dinner and Bonnie's Christmas dinner, which I was going to drop off at her house, and left here about 12:30. I didn't get a quarter mile up the road, and there was no visibility. The roads were completely covered, and there was already an accident right here," Bradt told The Batavian the day after the storm ended.

"I immediately turned around and said the safest place I can be is here for now. You know, I'll just wait it out here. No sooner did I put the key in the back door and unlock the back door than people were knocking on the front door. That didn't stop for two days."

The weather outside was vicious.  Heavy, lake-effect snow blown around by 35 mph winds with 70 mph gusts. The roads were nowhere for anybody in any vehicle, let alone people unfamiliar with the area in sedans, minivans and luxury SUVs. 

People came looking for a hotel. They found a friendly place with no proper guest rooms, not entirely prepared for this level of hospitality, but willing to provide shelter from the storm.

Once first responders learned the Alabama Hotel provided a warming shelter, they started shuttling stranded motorists there.

As many as 140 people passed through the restaurant over two days, with 120 staying the night on Christmas Eve.

Was it stressful?

"I don't know if stressful is the word for it," Bradt said. "I think, at times, it was overwhelming. You know, I spent some time at the bottom of the basement stairs, whether on the phone with Bonnie or with my wife or chef Swimline, getting advice from him and just crying it out, you know. I'm gonna take a few minutes for myself to figure it out. Where are we at? what's our next step? What are we doing now? You know? It wasn't just a blizzard, right? It was a blizzard in the middle of Christmas."

History
The Alabama Hotel was once a key stagecoach stop between Buffalo and Rochester.  It was built in 1844, and at one time, the second floor was an actual hotel.  It was always a place that served meals and libations, but Woodward doesn't know when the hotel ceased being a hotel.

It has always been a community hub in the town of Alabama.  At one time, it was the main meeting hall and the courthouse, as well as a venue for weddings. It's still a place where locals gather for drinks and camaraderie, even while the restaurant attracts patrons from throughout WNY.

"It's like Cheers," Woodward said. "They're really friendly, and when strangers come, they'll bring them into their fold, and they'll talk to them, and they feel comfortable. People like that."

Earl Woodward purchased the Alabama Hotel in 1956.  His wife was Agness, known to friends and family as Bunny.  

Earl had cancer and wanted to make sure he left behind something that could provide for and shelter his family.  After he passed, Bunny, her children, and her mother, Nannie, lived upstairs in the former hotel and Bunny and Nannie ran the business.

Earl and Bunny's son Mike -- Bonnie's husband, who passed away in July -- ran the business next.  Patrick Woodward ran the business from 1990 until he passed away in 2000.  Danny, his son and Bonnie's nephew, ran the hotel for the next 29 years.  

Bonnie bought the restaurant in 2019 to keep it in the Woodward family, though her experience didn't extend much past washing dishes in the kitchen as a youngster.

"Most of the employees are employees I inherited with the restaurant," Woodward said. "They took me under their wing and taught me the business."

Shortly after she took over, Josh Swimline approached her about a job. He already had a successful food truck but was looking for a chef's job as well.

"He's done a marvelous job in the kitchen," Woodward said.

The other thing that happened shortly after she took over the business, besides the storm, was COVID-19.  Without the community's support and people buying take-out meals, the restaurant might not have survived the shutdown.

Then she hired Bradt as her general manager, just months before Winter Storm Elliott.  They had known each other for years because both have been frequent volunteers in the community -- youth sports, the Lion's Club, and just about any volunteer effort in the community, they would both be there helping out.

"We both had the same goal all the time," Bradt said. "Who can we help? How can we help? So deciding to come here and work with Bonnie was easy."

To the uninitiated, the location of the Alabama Hotel might seem rather isolated for a restaurant to be as popular and as successful as it has been for all these years. Bradt said it comes down to the food.

"I'm surprised by the amount of people, with the amount of good food in Buffalo, who come this way," Bradt said. "I'm surprised at the number of people that come this way versus going that way."

Woodward said the restaurant's fame has mostly spread by word of mouth. 

"People say, 'We've always heard about this place, and I wanted to just stop and see what it was like,'" Woodward said. "During the summer, a lot of people would walk the refuge (the Iroquois National Wildlife Refuge) and birdwatch and all that other stuff, and then they would stop here for lunch or dinner."

Good Food and Friendly Ambiance
The restaurant is also a popular destination for bikers in the summer and snowmobilers (when there is snow) in the winter.

The Alabama Hotel has always been known for its fish fries, chicken and biscuits, and it's also taken on a reputation far and wide for its salad bar, Wednesday night pizza night, prime rib on Thursdays, and the swamp burger, which is a hamburger with cajun seasoning, mushrooms, onions, and American cheese.

The fish fry, Bradt said, remains something special and also illustrates the care they put into meal preparation.

"We've have half a dozen suppliers, Bradt said. "We will stop at no end to find the best quality fish and the rest of the ingredients. We've tried different things, and we go with quality. Quality might cost us a little bit more, but quality is our number one goal."

The publicity from Winter Storm Elliott has helped business, too.  Woodward said business is up more than 60 percent since the storm. Bradt said he gets stopped by customers in the restaurant regularly to let him know they heard about what he and the restaurant did to help out travelers.

And on Saturday comes one of the county's most prestigious honors, Business of the Year from the Chamber of Commerce, and Woodward and Bradt are both a little surprised by it.  They're also honored because, to them, it doesn't just represent that single 48-hour event.  It represents what the Alabama Hotel has meant to the community for so many decades and that through turmoil and change, it's still a popular place for food and friendship.

Because of the awards ceremony at Batavia Downs, the restaurant will be closed on Saturday. Bonnie Woodward booked six tables so 48 people could attend, including nearly all of the employees and "diehard" customers, as well as members of the Woodward family.

"It's really important to us to make sure that the employees feel included in this," Bradt said. "It's more than just the blizzard, you know. Without our employees and our staff and the people who continue to come through those doors every day, whether it's to grab a quick burger or have a drink, the doors wouldn't be open."

Previously: Alabama has its own Christmas story to tell, and stranded travelers aren't 'home alone'

NOTE: This week, The Batavian is highlighting the annual Chamber of Commerce Award winners with a story each day through Friday. The awards dinner is Saturday evening at Batavia Downs.

It took traveling thousands of miles from home to realize how much need there was right in her own backyard, Michelle Gillard says. 

And from that point on, she’s been on a nonstop mission to help out locally.

“When I was growing up on South Jackson, we didn’t have a lot; my parents weren’t wealthy; we lived paycheck to paycheck, but we never wanted for anything. I never had to worry about where my next meal was coming from, I had a roof over my head, we were taken care of as kids, my parents were hard workers,” Gillard said during an interview with The Batavian. “I was honestly pretty oblivious to the need and unfortunate lifestyles other people had to endure. I didn’t know there was homelessness, I didn’t know there were people that didn’t have meals; I was very naive to all of that. It all kind of turned for me when I went on a mission trip in 2018 to Africa with the Young Living Foundation.”

She and her group washed people’s feet full of jiggers, which are parasitic sand fleas, hung mosquito nets in remote villages, and observed “the real-life tragedy of human trafficking” before their very eyes, she said. 

“So when I came home from that trip, I think I had PTSD, I was a little shell-shocked,” she said. “It really opened my eyes, too. There’s a whole lot of need in this world that I didn’t realize was there. And I started digging in more around our community.”

After that first mission trip, she went on a couple more, including to Puerto Rico, still devastated by a hurricane two years earlier. That’s what prompted her own local missions that just “kind of morphed,” she said. 

Her dad, Louie, that kind of guy who would stop and help you out if stuck on the side of the road, gets some of the credit. If you ever needed something in the neighborhood, “he just went and helped you,” she said. She watched her father as he became a true role model and mentor for giving back. He didn’t want any money; it was “just something he did.”

So naturally, Gillard gravitated to groups that did likewise, such as the Batavia Business & Professional Women’s Club, which has raised money to hand out scholarships to students or donate to Genesee Cancer Assistance and Crossroads House to help them continue their missions.

Gillard admits to straddling the line of extremes after returning home from Africa. She wanted to clear her entire home of all material possessions, similar to how people lived so meagerly there. They had one room and few items, and yet seemed happy, she said. They appreciated the simple things in life and found them more meaningful.

“I said, ‘We’re doing everything wrong.’ How wasteful we are,” she said.

That experience shifted her perspective to the point where Gillard became a regular volunteer, first for Habitat for Humanity and then the Salvation Army, the Batavia Business & Professional Women’s Club and Batavia Girls Fastpitch Softball.

It is for her community service over the years and involvement with these organizations that Gillard has been named the recipient of this year’s Geneseean of the Year Award from the Genesee County Chamber of Commerce.

When asked why she thinks it took a trip to Africa to expose her to the need here, Gillard paused only a few seconds.

“I was really blind and naive to all of it,” she said. “ I’ve always been in a two-income family; money was never something we had to worry about. It opened my eyes. Until I started looking, I can help the world for as many people as I possibly can.”

She’s a collector — not of figurines and knick-knacks — but, rather, diapers and soaps and shampoos on sale. Then, she gathers the items and donates them to people or places that can use them. 

“I like to collect things. It's funny, I don't keep that stuff, but I collect food for people, or I collect diapers for people, or I collect whatever it is. I run this kind of almost drives. I collect whatever it is in as big of a quantity as we can, and then we get it where it needs to go. It's just, to me, it’s, I don't know, I just enjoy doing it,” she said, naming one of her favorite programs. “The Salvation Army Christmas program. Those really hit, so people come in, and we take their application, and we get their needs, and a few wants for the children. But a lot of those scenarios are a grandmother got her three grandkids two weeks before Christmas or a month before Christmas because dad's in jail and OD’d on drugs, or you know a woman left a domestic violence situation and is now living in a hotel with her three kids. I get very attached to it because I try to put myself in that situation, and it's heartbreaking.

“I delivered presents and a Christmas meal to a lady at the Red Roof, and I can't imagine being in a hotel with my kids on Christmas like that. There are so many families, and so many donations are needed. I put a post out, and we got hundreds of donations. The universe or God provides,” she said. “Volunteers are such great people. Whenever you hear somebody complain about Batavia, it angers me -- just do something small for somebody; it fills your soul. Neighbors help neighbors. We need it so badly, whether it’s holding the door for somebody or paying for someone’s coffee.”

Bobbi Norton was one of the people who nominated Gillard for this award, and she said that as she thought about the letter she'd write, "Unlimited thoughts enhance all the fine qualities that Michelle possesses, filling my heart and mind with nothing but good words and thoughts."

"I had the opportunity to meet Michelle through the Batavia Business and Professional Women's Club several years ago. Not only did she welcome me with a warm, friendly smile, she was there to support me and provide any answers to my questions. We have now become good friends and work collaboratively on the BBPW Board of Directors," Norton said. "There are unlimited activities within the Batavia community and the Genesee Region that Michelle has supported over the years. She is currently extremely active with the Salvation Army, dedicating countless hours to ensure that families and individuals receive a little gift and/or food at Christmastime and all year long. She's a bell-ringer, planner, organizer, gift wrapper, you name it -- she does it, all while wearing a smile in even the most stressful, overwhelming times.

Michelle also has professional connections with Genesee County Youth programs, A Day of Caring, serving as a judge for Mr. Batavia, Project Stork, as a former finance director for Batavia Middle School Parent Boosters, and is treasurer for the Batavia Business and Professional Women's Club, Norton said. The list goes on and on, she said. 

Furthermore, Michelle just coordinated a gift-raising effort to supply local veterans with baskets of essential items to get them through the holidays. She volunteers her time at the animal shelter, Crossroads House, Food Pantry, and photos with Steve Ognibene, all while working and running a household. 

"As a businesswoman, Michelle works full-time, is a small business operator (Young Living Essential Oils), a dedicated, loving wife to her husband, Scott, and mom to their daughter, Olivia," Norton said. "From what I see, her family and friends are held close to her heart, always including them and looking out for them. She is constantly sensitive and caring to the needs of others." 

Beyond the organization and cause, there’s a primary reason why she devotes so much time to them.

“People are the main reason why I do what I do. I’ve formed so many friendships,” she said, describing how she responded to being named for this award. “I couldn’t talk, and if you know me, I’m Italian and I have no shortage of words. I really was just so honored and blown away, being honored by the Chamber. It’s really a little surreal.”

Her family includes mom and dad Louie and Linda Scafetta, husband Scott, 12-year-old daughter Olivia, and "bonus kids" Tori and Brendan. 

Photos by Howard Owens.

There they were: a dozen frightened, skinny, matted, shaking dogs — mostly poodles or poodle mixes — desperate for food, medical care, flea treatment, and, most of all, a loving and safe home.

Lucky for them, they were rescued by Genesee County dog control officers and delivered into the caring arms of Volunteers For Animals. From that moment on, those little guys and gals received much-needed baths and grooming, veterinary attention, dental work, and one by one — or in some cases, two by two — they were adopted to forever homes. 

It would be nice, perhaps, to think that this was an isolated case of animal neglect or abuse; however, there are many more stories. And for each one that volunteers share, they also share a smile when it ends in adoption. 

“It’s the happiest thing ever to see one walk out the door, and when the right family comes along, we say ‘yay, they got adopted,” VFA member Marcy Colantonio says.

Colantonio feels so strongly about the nonprofit that, in addition to being a member for the last seven years, she nominated the group for the Chamber of Commerce Special Anniversary Recognition of the Year Award.

“I think we do so much for the community and for the cats and the dogs. You know, this isn't home. And they need people to speak for them to help them find the right homes and the perfect homes for them. They don't need to be sitting in a kennel or in a cage, and I just like to promote this,” she said. “All we do, we take care of them, make sure they have a good life here, but it's not the best life. Ideally, they all need homes. So that's why I'm here, to help them find the perfect place for them.”

In 1984, there was an eager and active group of caring individuals who wanted to help four-legged creatures, and so it formed a nonprofit that, as the name implied, was truly about Volunteers For Animals. 

Those volunteers began at the modest — and often described as sad — shelter on Mill Street on the south side of Batavia until a new one was built in 2001. Ever since that first day, they have been cleaning cages, doing laundry, washing dishes, feeding cats and dogs, ensuring they get proper medical treatment and tests, and taking the pups out for regular walks, greeting and screening prospective adopters and — the most gratifying job of all: watching temporary shelter guests go home with their new families.

In more recent years, VFA has focused on fundraising for a strong spay and neuter program so that animals don’t reproduce and potentially create more unwanted innocent offspring. But all of this seems so clinical compared to what actually goes on at the shelter on Route 5 in the town of Batavia.

Amidst the feedings and tests and medical treatments — all valid in their own right — are the dozens, or hundreds, of stories, the tears, the smiles, the laughter, the compassion of people, pulling for an animal’s victory from abuse, abandonment, neglect, and putting in tireless effort, whether it’s to provide hands-on care, map out successful fundraisers or promote the nonprofit and shelter occupants. 

Colantonio joined for a reason familiar to most others: because she had a heart for the work.

“I wanted to do something for the animals, I knew someone who always shared good things about Volunteers For Animals and she said give it a try,” Colantonio said inside the adoption visit room at the shelter. “I fell in love with it.”

She has adopted a beagle and cat from the site, and as she and fellow volunteers Angie Knisley and Wendy Castleman began to think of rescue stories, the names just rolled off their tongues. 

There was Gigi, a white pitbull mix who had been at the shelter for 300 days and went through the Pathways to Home program, Ricky the cat, who was very sweet and landed a wonderful home eventually, Brad Pit, who was involved in an unfortunate long-term court case who had to remain at the shelter until the case was resolved, and was adopted once it was over. 

And Ruffles, a pretty tiger cat, who came in as a stray with a bad uterine infection. 

“Within days, you could tell she was feeling much better,” Castleman said. “She would’ve died on the street. She simply needed to be spayed.” 

Colantonio and Knisley waved and smiled as Ruffles and her new pet parent said goodbye and left the shelter. 

Castleman, who has been a member for two decades, said that VFA used to be mostly focused on the shelter itself and has expanded outward into the community, with a satellite location for cats at PetCo, a low-cost spay and neuter program, and the Path to Homes program, which began in 2018, with selected dogs being placed with inmates at Albion Correctional Facility and volunteer trainer and VFA member Tom Ryan working with them to prepare the dogs for adoption. 

Way before then, however, when Hurricane Katrina struck New Orleans in 2005, VFA answered the call for those residents who not only worried about their own lives but the lives of their beloved pets left behind in the massive flooding. 

“Things seemed to change with Katrina. There was a huge shift, and there was a more of a recognition that there were places that had large volumes of animals that needed to be adopted and were adaptable,” Castleman said. “And for me, personally, it was a huge game changer. And I think those core volunteers are still very active. And to include the community and make it a more positive experience for both the public and the animals.”

Those rescues became a big source of news and more happy local adoption stories as volunteers drove dogs back to Batavia to a safer harbor. They have continued to snatch dogs from the jaws of high-kill shelters in other states for quick turnaround adoption times, as folks here always seemed eager to help out and welcome a four-legged into their own homes.

There’s a core of about 30 volunteers — some committing once a week and others more or less often — with 40 foster families tending to kittens to free up space for adult cats in the shelter but willing to bring the young ones in for visits when needed.

“We have a really good adoption rate because of the public; people think about adopting,” Knisley said. “I think, too, the gratitude that we feel towards the volunteers themselves because our volunteers come in and cover every day of the year. Somebody is here helping, and it's such an important integral part of us is having people here, and besides the wonderful donations that we get with the money to do what we do, it's the people.”

They are proud to say that 95 percent of every dollar donated goes directly to help the animals in Genesee County and the surrounding area, and there are no salaried employees in the organization. The breakdown for 2023 includes 76 percent for veterinary care, which was $170,827; 17% for medications, vaccine and food supplies, or $37,856; 5% for fundraising, $11,047; and 2% for rescue dog fees, or $4,560. 

It is rewarding, emotional and sometimes difficult being an animal welfare volunteer, Colantonio said. 

“We see the best of humanity and the worst of humanity,” she said. “From being saved from an abusive situation, rescued from a hoarder home to simply taking in a pet that is no longer loved or wanted, the well-being of the dog or cat is always our first priority.”  

One of those situations involved a barely recognizable pooch that came to the shelter with so much puss from infections that he had to stay in a bathtub for a while, Castleman said. 

“His ears and mouth were pouring with puss,” she said.  “We took him to a vet clinic, and the vet said ‘we can clean it up, he needs antibiotics, vet care and he had dental work.”

While the prognosis was iffy, and the amount of grotesque puss was “heartbreaking,” that dog turned out to be a “gorgeous Pomeranian.” His name was Nook, and he was most definitely a cutie. He proved positive that miraculous transformations can take place for what might seem like a hopeless cause.

It was the same for those dozen poodles, rescued from a hoarding situation. Most of them recovered and were adopted, including two little girls who went on to live for nine years with a local reporter. They had major dental work, anxiety, social issues, inability to take stairs, walk on a leash or hold down their meals many times or remain housebroken, but were loving, comfortable and loved. 

“They just rebound,” Castleman said.

After all, that’s what Volunteers For Animals, celebrating its 40th year, is all about: hope for hopeless animals. 

Photos by Howard Owens

NOTE: This week, The Batavian is highlighting the annual Chamber of Commerce Award winners with a story daily through Friday. The awards dinner is Saturday evening at Batavia Downs.

Perhaps an 11-year-old Ryan Duffy could have predicted that he’d be championing the preservation of valuable artifacts and would be involved somehow in the back stories of how historical exhibits and programs came to be presented to the public. 

“I always leaned toward that, and then we went to Gettysburg that cemented it. I saw the park rangers giving tours. The seed was there that made it a reality; it wasn’t just about learning the facts; it was something you could actually do. I’ve been directing myself toward that from then on,” Duffy said. 

Chosen in 2017 as executive director of Holland Land Office Museum, Duffy has now been named on behalf of the museum for the Chamber of Commerce Special Recognition of the Year Award. He shared the credit with Curator Tyler Angora, who has zealously bitten off the entire museum collection to sort through and organize for a multitude of exhibits now and into the future.

Duffy’s folks are well aware of his own enthusiasm for the job, and they have visited the site at 131 West Main St., Batavia “many times,” he said. They are the ones that got the ball rolling by taking him on that family trip to Pennsylvania to the famous Gettysburg National Battlefield and National Military Park, with a museum and visitor center, Civil War artifacts and a memorial to mark the site of Abraham Lincoln’s 1863 address. 

It was only 21 years later when the Holland Office Museum was established; it celebrates a 130-year birthday this year. Back when Duffy was hired, the museum had come to a standstill, which meant handing him the keys to drive it wherever he could imagine.

“It was kind of a blank slate. We were starting from scratch, putting new energy and new programs into it,” he said. “It was waiting for a new perspective. One of the first things I tried differently was a regular guest speaker series and trivia nights. It took a little time to build an audience up.”

Other programs were Java Joe, concerts, Murder Mystery Dinner Theater, and taking the show on the road, so to speak, as Duffy and some board members have visited groups upon request to share what’s happening at the museum and talk about local history. 

Did everything take off immediately? It did take a while to “get our name out there,” he said, and build up a customer base. But then that base began to spread out to Rochester, Buffalo, and even farther out to Syracuse. 

“It was about growing that. People have responded … our audience more than doubled, our overall visitor ship attendance and programming,” he said. “We added about 100 members as well. All of that has kept progressing in the right direction.”

An award nomination stated that the museum’s importance goes well beyond being “just a museum,” and in recent years, it has grown into a full-fledged community center, given all of the activities taking place there. 

“This year, Director Ryan Duffy and Curator Tyler Angora have been busy updating the exhibits to breathe even more life into the displays inside the museum. Tyler has brought his youthful energy to bring to life the lives of our predecessors, particularly in the ways they dressed,” volunteer Richard Beatty said, adding that Duffy has extended the museum’s reach by writing columns, producing videos and going into the community with his and volunteers’ presentations.

Duffy did also attempt to reel the antique show back into the fold, holding it at Batavia Downs, however, that darned COVID struck again, ruining yet another event, and “it fizzled out.” Duffy picked his battles and let that one go. “A lot is trial and error,” he said.

Meanwhile, though, he said he feels that the reputation of the museum “has come a long way” as an asset to the community since he took the lead. 

“And how people perceive us. Many more people notice us and take notice of us,” he said. “As a director, I’ve taken ownership … I’ve been the frontman; it’s my responsibility to make that happen. I’m very proud to make that happen and where we’re going to go. I’m hoping to continue a lot of progress of … the collection area, grow our outreach and membership. And grow into a wider area and become more of an attraction. Our base is here in Genesee County, but the Holland Land Purchase is all of Western New York.”

That means he’s eyeing from Rochester to Buffalo and down to the southern tier. 

“We're definitely seeing an uptick from people coming from areas outside Genesee County, and just our engagement, even if they're not visitors, but looking for research or wanting us to come and talk to them,” Duffy said. “And we get those kinds of calls from as far away as Syracuse, so we are getting our name out there. And that's what we want: the more people who know about us, the more people that will make the trip.”

Angora is planning to complete his master’s degree in history at Brockport State College in spring 2025, and has been full steam ahead since taking on the role of curator in 2023. The museum’s collection hadn’t been a priority up to that point, he said, so he “really took the reins” by organizing the upstairs area and unearthing buried treasures that had been there all along.

“There’s a clothing collection, Emory Upton items that were donated by his nieces, it keeps growing every day. We added 1,000 objects,” he said. “For the eclipse exhibit, 98 Years Since the Sun Went Out, people are seeing new parts they’ve never seen before.”

A grant has made it possible to digitize the entire 20,000-piece collection so that anyone will be able to view it online. That’s exciting, Angora said, because “it will allow accessibility” to any person with an interest or a research project to go to the museum’s website and view those artifacts for the first time. That should be a reality by the end of summer.

Also, later this year, Angora is hoping to do his long-awaited tours of the entire collection upstairs — a “behind the scenes” sort of take — that he’s been grooming ever since he began.

“It’s been exciting. It's been challenging. It's been everything encompassed in one kind of jar,” Angora said. “But overall, it's been an amazing experience to work with a collection that has so much history and a city and a county that has so much history tied to it that a lot of people don't know about. So being a part of getting people to know that history has been something quite fantastic.”

The work will never end, he said, but that’s a good thing. There are programs to come for the next several months.

Along with those coming months is an eventual expansion of the building on the west end toward the parking lot. A museum study made several suggestions to improve and preserve the old site, one being to add some much-needed space for a gift shop and to extend an exhibit room, Duffy said. 

In a nutshell, it’s about “looking good and being sound,” he said.

“Our expansion is looking at accessibility, breathing room, able to show off what we’ve got here for a better visitor experience,” Duffy said. “The county is dedicating funds to deal with the building, and we’re excited and very appreciative of that.

“Well, we're very honored to be recognized by the chamber. It is always a good feeling when people take notice of what you're doing. And especially see it as a positive aspect in the community. We always felt like we were a hidden gem, and it's nice to know that we're not quite as hidden anymore. And that the community appreciates what we do, because it's our first goal is to tell the history of our community,” Duffy said. “Tyler's got a long list planned out for the next few years too, I think, that will be very exciting for everyone. We're growing our partnerships and, with that, trying to create new programming or expand the programming that we currently have. 

“And just to be more exciting,” he said. “We’re really working towards making this place, creating a more vibrant atmosphere, a more welcoming atmosphere, that people will want to be here and be a part of what we're doing because we feel that we're on the way to some really big and important things.”

The 52nd annual Genesee County Chamber Awards ceremony will be at 5 p.m. March 2 at Batavia Downs Gaming, 8315 Park Road, Batavia.

Photos by Howard Owens

NOTE: This week, The Batavian is highlighting the annual Chamber of Commerce Award winners with a story each day through Friday. The awards dinner is Saturday evening at Batavia Downs.

Carrying on and expanding the farm operation started by their grandfather a half-century ago, Travis and Levi Offhaus are proud of the team they have put together at Offhaus Farms, Inc., 7892 Oak Orchard Rd., in the Town of Batavia.

“It has been a team effort, not just the owners or managers,” said Levi, during a sit-down interview with The Batavian in light of the 2,000-acre dairy/crop farm being selected as Agricultural Business of the Year by the Genesee County Chamber of Commerce. “It’s an honor (to get this award). We all try to do our best day in and day out in every aspect.”

Offhaus Farms will be honored on March 2 at the chamber’s 52nd Annual Awards Ceremony at Batavia Downs Gaming on Park Road.

Other honorees are Alabama Hotel, LLC, Business of the Year: Volunteers for Animals, Special Anniversary Recognition of the Year; Holland Land Office Museum, Special Recognition of the Year; and Michelle Gillard, Geneseean of the Year.

Brothers Travis and Levi, along with their uncle, Scott, are partners in the business, which currently milks 1,400 cows per day – producing 110,000 pounds of milk each day – and farms 1,200 acres of corn and about 800 acres of hay.

The operation has come a long way since its beginning in the early 1970s by their grandpa, the late Gordon Offhaus, who was respected for his contributions to various causes throughout Genesee County. Gordon passed away in June 2022 at the age of 86.

“My grandpa was my hero from as long as I can remember,” said Travis, 34. “I was always trying to be like him. Later on, I realized the way he treated people. He gave everybody the time of day.”

Graduates of Royalton-Hartland Central School, Travis and Levi joined the family business in 2010 and 2012, respectively.

“Growing up in farming, I always enjoyed the ag business,” said Levi, 30, noting that Offhaus Farms has 25 full-time and five part-time employees in areas such as calf feeding, milking, herdsmen, nighttime managers and field crew.

Office Manager Annie Selapack is in her 20th year with the company.

While maintaining a large farm means “wearing many hats,” Travis primarily is in charge of overseeing the dairy portion, Levi coordinates the crop growing and harvesting and their sister, Liz, manages the calves and the milk culturing lab.

Travis said that the farm is affiliated with the Dairy Farmers of America and ships its milk to HP Hood and to a plant in Pennsylvania.

Nominated by Chamber’s Ag Committee
The Genesee County Chamber of Commerce’s Agricultural Committee, in nominating Offhaus Farms, recounted the farm’s history and credited its current success to the “dedicated people who come to work every day on the farm.”

“Throughout the years, Offhaus Farms has also developed strong relationships in the community and with area businesses that have been invaluable to the sustainability of the operation.”

It all started back in 1959 when Gordon Offhaus took out a loan for $1,800 and bought 18 cows, and rented a farm on West Blood Road in Erie County. By 1972, he had grown the farm to 45 cows, but he was still in the rented facility.

With a desire for a place of his own, Gordon and his brother, Bruce, started a joint venture and a new location. They found a good farm on Route 98 in Batavia and decided to buy it. Bruce and Gordon entered into a partnership with Ken Hall, whose father was the previous owner of the farm.

Together, Bruce and Gordon milked about 120 cows at the new locations. Things stayed that way until 1980, when Bruce decided to strike out on his own. This opened the door for Gordon’s youngest son, Scott, to join the farm in 1984. Working together, they increased the herd size to 800 cows by 1994.

In 2000, Gordon and Scott bought out Ken Hall’s estate, taking ownership on their own.

As indicated previously, Travis, Levi and Liz joined the operation and continue to chart its course today, along with their uncle, Scott.

Photos by Howard Owens.

Press release:

Press Release:

The Chamber’s Annual Awards Committee has announced the “2023” Annual Award Ceremony will be held on Saturday, March 2, 2024, at Batavia Downs Gaming, Park Road, Batavia. This is the County’s premier event that honors businesses and individuals for their achievements in business, community service, and volunteerism.

Please note that a brief write-up will qualify your nominee for consideration. Nominations are now being accepted for Business of the Year, Entrepreneurial Business of the Year, Agricultural Business of the Year, Innovative Enterprise of the Year, Special Service Recognition & Geneseeans of the Year. Business Nominees must be a Chamber Member (If unsure of your nominee, call the Chamber to verify).

Nomination forms are available at the Chamber of Commerce office, 8276 Park Road, Batavia, and can also be downloaded from the Chamber Website at www.geneseeny.com. Nominations MUST BE RECEIVED BY December 29, to be eligible for consideration.

If you would like more information, feel free to call or email Kelly J. Bermingham, Director of Member Relations & Special Events at the Chamber office, 343-7440, ext. 1026, kbermingham@geneseeny.com.

For the 51st time on Saturday, the Chamber of Commerce presented awards to the people and places that make Genesee County a great place to live, work, and play.

The awards ceremony was held at Batavia Downs.

Super volunteer Norm Argulsky was named, for the second time (he received the award in the 1990s), Geneseean of the Year.

See: Chamber of Commerce Award: Geneseean of the Year, Norm Argulsky

GO ART! received the Special Service Recognition Award.

See: Chamber of Commerce Award: Special Service Recognition, GO ART!

Empire Hemp was honored as the Innovative Enterprise of the Year.

See: Chamber of Commerce Award: Innovation Enterprise of the Year, Empire Hemp

The Agricultural Business of the Year is Fenton Produce.

See: Chamber Awards: Agricultural Business of the Year, Fenton's Produce

Max Pies furniture was honored as the Business of the Year.

See: Chamber of Commerce Award: Business of the Year, Max Pies Furniture

Every dinner table at the event was adorned with a life-size cut out of Phil Pies' face.

Photos by Howard Owens

A believer of community service, faith, gratitude and, for sure, in doing the heavy lifting.

That’s Norm Argulsky, a lifelong Batavian, retired school teacher, and volunteer about town.

Argulsky, on the cusp of turning 85, was surprised to learn he’d been selected as a recipient of the Genesee County Chamber of Commerce Geneseean of the Year. Certainly, there were others more worthy, he said. Well, apparently, the committee thought he was not only equally worthy but most deserving.

“I do what I do because I love doing it,” he said during an interview with The Batavian. “I’ve been very, very happy here, I love Batavia. It’s a wonderful community to live in. I just decided Batavia was my home, all the people that I know are here, so I might just as well stay.”

Stay, perhaps, but stay put? Hardly. He’s too busy for that. Argulsky was a teacher for fifth and sixth graders at Jackson school for 40 years and has been active with Batavia Players since 1995 when the late Wanda Frank recruited him to perform.  He also moved into the role of keeper of the costumes, which comes across quite clearly when he spoke about the new theater space that’s in progress.

“I’ll be spending lots of time there in May and June when moving my temporary place into my new place, the costume room,” he said. “Everything will be done on computer. I will be able to keep track of my costumes. If you want something, I’m the only one who knows where it is.”

According to one of the nomination forms, Argulsky keeps rather immaculate care of the costumes, which …

When they began to loan them out to high schools in Genesee and Monroe counties for their shows, the precious commodities didn’t always make it back. With some reluctance, a decision was made to charge a $2 rental fee per costume, and there hasn’t been a problem since. It all had to do with “giving something for free” that doesn’t work as well, he said.

Argulsky has also become the familiar voice to introduce shows and promise audience members that they’re going to love it, he said tongue in cheek, and he’s been on the Players board since 1996.

A man of faith, Argulsky attends daily mass and had a prior calling to become a priest.

“I believed in and enjoyed my Catholic faith. It got me through many things,” he said.

It was either that or become a teacher, and he unregrettably chose the latter. His classroom style was to not ever shout or send a child to the principal. Or put any of them on the spot.

“I was going to be a happy teacher … I was never going to confront a child in front of the class,” he said. “I’m as busy now as I was when teaching.”

Argulsky is co-chairman of the Super Mammoth Sale, a role he has owned for the last four years. He works with longtime Mammoth volunteer John Bowen, and they raised $30,000 last year for St. Joseph’s School. Is he satisfied with that?

“This year, we’re hoping for a little bit more,” Argulsky said.

He puts in 25 hours a week throughout the year, carrying, moving, lifting, cleaning, pricing, cleaning, sorting and organizing items alongside Bowen and other volunteers that pitch in to help.

“I find that physically I’m very, very good,” Argulsky said, contrasting that with a less glowing report on the cognitive side, which is “expected with aging.” That was certainly hard to verify, given his spot-on recollections.

Ready for more from this octogenarian? He has helped with the bereavement program at Resurrection Parish since 2003, serving meals for loved ones of the deceased after a funeral, and counts the church money on Mondays. For six years before the Mammoth began on Saturdays this year, he volunteered at Genesee County Park’s Interpretive Center, welcoming people, giving tours and guiding them to their destination on a map.

We’re not done. For the past four years, Argulsky has served as cashier for Crossroads House summer sale and has driven close friends to medical appointments, writing down the doctor’s words and prescriptions to read back to the friend later.

When does he sleep? “I only have to have six hours of sleep a night, and I am fine,” he said.

Any of his extra time is devoted to reading — four books, mostly fiction, at any given time — plus walking and running.

“I am extremely thankful, God has provided me with a very, very happy life,” he said. “Everything seems so negative now, I try to compliment people and be happy all the time … count your blessings. I have values, and I live by my values, I don’t compromise that. I know my life is different than other people's. I go to mass every day; it’s to thank God for everything.”

Has there been anything left on the proverbial bucket list at this point? Listen up, Pat Burk.

“I’d like to play Morrie (in ‘Tuesdays With Morrie’) one more time with Batavia Players on their brand new stage,” Argulsky said.

He was nominated for this award based on his 36 years of investment into young people as a teacher at Jackson School, and his dedicated community service as a volunteer for many organizations throughout Genesee County, least of not including lead roles as King Lear and Uncle Vanya for Batavia Players’ productions, his input and guidance have been significant in the development of the new theater in Batavia City Centre, lending costumes to community residents to dress them in authentic period clothing for local special events, such as the City's Centennial Celebration a few years ago. "We all benefit from his knowledge and expertise," a nomination states. 

The Richmond Memorial Library has been a focus for Argulsky, according to nomination forms, as he is currently serving in his ninth year on the Board of Trustees. He has served as vice president and then for four years as president of the board. "Norm continues to shape the future of young people by serving as president on the Board of Directors at St. Joseph's Regional School. His hands-on leadership style includes co-chairing the Mammoth Sale, as a leading volunteer for the annual sales event that benefits Crossroads House, a member of the Genesee-Orleans Regional Arts Council (GO-Art!) and other similar organizations," it states.

He has contributed to St. Joseph Regional School in many ways. He has served on the school board since 2018, acting as president for the last five years. He has been instrumental in assisting and overseeing the yearly budget; establishing tuition rates; overseeing expenses and income; and working to assist school leaders in making a smooth transition from a parish school to a regional school. "His educational advice has always been appreciated and valued as we prepare documents to submit to the NYS Education Department to validate our excellent educational programming and the services we provide to our students on a daily basis. 

"Norm Argulsky is a fine man, professional and caring. He truly cares for our organization as one of many that he is involved in. He also loves the Genesee County community and continues to volunteer and give to this day. His activities at the Richmond Memorial Library and St. Joseph's School are parallel to none. He has a constant presence at both organizations, and I am certain that, like Batavia Players, they would not be the same or as successful without his active involvement. He is truly a treasure in our community," yet another nomination form stated. 

The 51st annual Chamber Awards event is on Saturday at Batavia Downs Gaming.

Norm Argulsky in some rare moments at home when not out volunteering in the community. Photos by Howard Owens.

Squirrels, a dead-end street across from an elementary school, and the four seasons.

Those have been some of the challenges being situated in a fairly remote — and animal-friendly — section of the city in Western New York for Phil and Steve Pies over the years, Steve says.

Yet despite that and the typical ups and downs of retail business, Max Pies Furniture has endured 118 years since its settling into that comfy spot at the end of Jackson Street in 1905. Founder Max Pies and family built not only a small business but also their home, and the place was handed down to now Steve, the fourth generation of the Pies family.

No wonder they have earned the Chamber of Commerce Business of the Year Award. And there’s no other place they would have continued the tradition that began for furniture and flooring sales.

“As far as this structure and this business from this location, it’s the same location. Obviously, they added on to the store since 1905. But the original location and their house were in the parking lot you pulled into,” Steve Pies said. “They went all over the board from Rochester to Buffalo, and I think even close to Syracuse at one point in the 80s. Rochester Linoleum bought out all of the flooring aspects. But the furniture, even though we do flooring here as well, the original furniture store Max Pies name started right here.”

And they both must have just naturally fallen right in line with the business, yes?

"Well, not really,” Phil said. “I went to college, then I was in the Air Force. And then my uncle was here at the time, and my dad.”

Phil was married with two children, Steve and Natalie, and living in Sacramento, Calif. at the time. After his Uncle Jake died, he ended up returning to Batavia and worked alongside his dad, Sam. Business must have been good for longevity: his grandfather worked until he died at 93, and the same for his father until he was 83. Phil has been the friendly face of Max Pies for the last 53 years.

It was a similar crooked path for Steve, who didn’t immediately return from college to join the family business. He went off to pursue a business degree at Plattsburgh State College, and something drew his attention to working on a cruise ship — he had visions of “Love Boat” — and went aboard to work as a Blackjack dealer and then worked around Nevada in casinos building a career as a card dealer.

He eventually returned and decided to help his dad, who turns 80 in May. They thought back to what has changed over the years, and certainly, costs have been a big one.

“Freight rates have changed, insurance, overhead,” Phil said. “And styles, we sold a lot of colonial, and now we sell a lot more modern styles.”

Steve added that retro comes and goes, but a shift that has added time, labor and unexpected expenses has been how furniture arrives now versus years ago.

“It used to be all assembled,” Steve said. “Now it’s called KD, for knockdown. It's, take them off the truck, unpack them out of the box, set them up with screws and a drill and dispose of the garbage. It's a lot more tedious.”

While costs have shot up on their end, the waste management business is booming. The Pies have a 40-yard roll-off Dumpster that costs $800, and sometimes it gets filled three times a month with styrofoam and boxes, Steve said. For the most part, they depend on sales reps for advice and guidance on what’s trending, what’s hot, and what to buy throughout the year, Steve said.

“My dad has a good relationship with a lot of our reps. The reps know what’s out there,” he said. “But we try to have a variety as well because, you know, you’ve got 20-year-old couples, and you’ve got 70-year-old people and you’ve got in between, and there's such a different dynamic.”

A walk through the downstairs showroom features a painter’s pallet of gray hues — from charcoal and slate to lighter silvers. Grays are definitely in right now, the father-son team agreed, and other hot items include power recliners, sleeper sofas and sectionals. They will cater to people’s tastes, but with a focus on this locale, Steve said.

For example, unlike more eclectic geographical areas such as New York City, this region has a mixed appetite that includes a lot of rural country.

“We have hunters, they want the classic. They want a camouflage recliner, they want a rocking chair, and a certain bedroom set that looks like a plank cabin look,” Steve said, adding that there was a camouflage recliner in stock that day just waiting for an avid hunter.

For the approximately $2.5 million of sales volume they accomplish, the staff is small, Steve said: seven people, including Jimmy, Peggy, Eddie, Reggie and Hunter, plus subcontractors. Hours have been reduced over the years, especially when COVID hit, from a crazy 9 to 9 schedule to 9 to 7 and then 9 to 5 work day, Steve said.

“The biggest challenge for a store like ours in a town like this in a state like this is we deliver furniture winter, spring, summer and fall. We've gone through roofs, we've gone through windows, we take off doors, we go up and down. We unload trucks in blizzards. And we have a building that has, you know, leaky roofs. We have squirrels … so I would say, having an old building and four seasons,” he said. “And I would also say that if you look at our location, you could arguably say this is the worst location on planet Earth for a retail furniture store, dead-end residential neighborhood across from an elementary school. That's my long-winded answer to the challenges.

“ (Turning to his dad) But you’ve been here 53 years. So yeah, there was a time where my dad said, the accountants used to say, ‘you made too much money this year, you got to do something with it.’ And there's been other times where we can't pay our bills,” Steve said. “So it's a very cyclical business in the notion of, you just gotta keep grinding and keep going. It is what it is. So there still are heydays, and there still are lows, and there still are in between.”

Given it is a “cyclical business” that definitely still experiences those good times of Batavia’s yesteryear, what’s the secret? Max Pies motto, Steve said, giving a nod to his dad.

“Where customers send their friends,” he said.

The nomination committee selected Max Pies, partly due to Steve’s “tremendous” contributions for bringing the business “into the 2000s” via online ordering and a website, excellent customer service and marketing the business in many unique ways.

Photo of Steve and Phil Pies at Max Pies Furniture store at 400 S. Jackson St., Batavia. Photo by Howard Owens.

Sitting in the Batavia GO ART! building next to a white baby grand piano with walls of artwork and embracing a definite quiet, creative vibe, Gregory Hallock shares his journey since arriving seven years ago.

It really couldn’t have gotten much worse.

“Yes, we were in a 'save the organization mode.' We were doing really bad. We were in the red. So we were trying to get ourselves out of it. And I made the decision, with the support of my board, to spend money that we didn't have so that we could be seen in the community and start to do stuff so people would know what we do because people don't like to support a bleeding organization. We needed to show that we were doing more than just bleeding,” said Hallock, who was promoted to executive director two years later. “So we started doing classes and activities and a whole bunch of stuff so that people would start talking about us. And I started applying for a ton of grants. And we received a lot, but not a ton. Like 20 percent of the grants.”

Some of the new initiatives were children’s creative arts camp weekends, a Ramble Explore Art tent, regularly opening the kitchen and bar, and obtaining a liquor license at Tavern 2.0.1, which has worked handily for drawing more customers in and selling more art — nearly two dozen pieces for a record at a recent exhibit, Hallock said.

The nonprofit has also substantially increased grants it disperses to the community — going from $47,000 to $210,000 for artistic endeavors.

“I tell people that honestly, if you go to something artistic in Genesee or Orleans County, there's a really strong chance that we sponsored it, that we gave it funding to happen. We've been really working at letting people know they think of GO ART! as go ART!, as a cheer. And trying to show the GO stands for Genesee Orleans,” he said. “So we don't just do stuff in support. We now create stuff ourselves. Every single one of my employees is an artist, as well. We all have that background and want to be able to enjoy what we do at the same time. You know, we're good at the admin stuff. But we also love art. So we bring that in.”

GO ART!, the oft-used acronym for Genesee-Orleans Regional Arts Council, captures the two-county organization. However, Batavia has a bustling site with galleries, exhibits and receptions, a kitchen, bar, comedy shows, kids’ activities, bartender competition fundraisers, music, and other special events on a regular basis.

In the earlier days, upon Hallock’s arrival, there was one gallery and office space, he said. Now, in addition to those offerings above, there are seven galleries, a film studio, a podcast studio, library, stage, makeup studio, a culinary program, classes and demonstrations, and there’s no point in stopping now.

“We’re whole-heartedly looking at adding additional space here in Batavia and in Medina. We're currently working on these two spaces so that we can expand and offer a lot more programming. Because we're also looking into mental health. Where the community, the world, is in a big space for needing mental health stuff. So we're talking like we'd love to have music therapists, art therapists, and are trying to get it, so we have a lot more available,” Hallock said. “A bigger gallery, like on the level of competing with major galleries in Rochester and Buffalo, you know? We're trying to do a bigger coffee shop, artists and shop, little boutique clothing place. I mean, there are so many things that we want to add to it so that it's an immersive experience. And then if you're coming for one thing specific, hopefully, you'll see that there's so many other things happening. We really want to be arts -- we want to be a community arts and cultural center, not just an arts and cultural center. So that's where we're going.”

Except he wouldn’t disclose exactly where they’d be going.

“Everybody keeps saying, ‘well, we're halfway between Rochester and Buffalo.’ So I want this to be the reason that people come from Rochester and Buffalo to Batavia because we do amazing arts and cultural activities,” he said.

GO ART! supports the arts, cultural and wide-ranging diversity programs, he said, such as religious, LGBTQ, Black Lives, Just Kings, and various support group organizations.

“We will work with anybody,” he said. “What we do is for anyone, as long as they will work with anyone.”

He referred to a mural on the building’s backside, dotted with faces representing various ethnicities and cultures. Yet to be completed, he said, it is something he wanted as a way to let the public know “all are welcomed here.”

The organization more recently produced a printed calendar of GO ART! events and is mulling the idea of including additional arts organization events as well for a quarterly edition. The site has gaining speed through word of mouth, Hallock said, as he’s been getting phone calls and emails from folks who have heard about GO ART! and want to visit. The list of members has grown from about 150 to 200, as just the beginning.

“We’re hoping to get a marketing director in March,” he said, adding that one doesn’t need to be a member to participate in events, but it provides discounts on the myriad of year-round activities. New happenings have included a Peruvian dinner fundraiser, an RIT animation program, a murder mystery event with a charcuterie board and desserts.

Established in 1962 and quite active in the last few decades, Hallock finds it difficult to hear people say they’ve never heard of GO ART! Thankfully, many other organizations have stepped up to help out with cleaning the 7,000-square-foot site, including Arc GLOW, BOCES, and the Senior Center’s RSVP program.

“I had a lady just call today asking, ‘how can I help, what can I do?’” he said. “When I started, it was just me and a volunteer at 30 hours a week. We didn’t have funding to pay anyone else. Now we have four full-time staff and two part-time staff, and a full-time marketing director to be hired, and a GLOW folklorist.”

The nomination committee selected GO ART! for the dramatic change in perception and recognition of the organization in the past six years, a nomination form states.

“It has become an active, vital member of the community. For years it was a marginal part of the community, city. The acquisition of the old Batavia Club was a drain on the resources of the council,” it states. “The building has been transformed from an occasional glance by people to a place that is well known. With the organization's dream and vision, the building has grown from only using 30 percent of the space to now utilizing the entire building. While keeping the integrity of the historic structure, each room is now a space for the arts - visual, performing, media and culinary. Every time one visits, there is something new that excites. GO ART! is deserving of recognition for the tireless and "out of the box" vision of the arts and culture in our community.” 

Top Photo: GO ART! Executive Director Gregory Hallock takes a seat in the foyer of the nonprofit at 201 East Main St., Batavia, and the talented staff gathers for a pose from left, Angie Dickson, Gregory Hallock, Jodi Fisher and Mary Jo Whitman. Photos by Howard Owens.

Sinus steamers, muscle mousse and scrubby bars may not seem to be your typical hemp and cannabis company products, but they’re exactly a reason why Empire Hemp Co. has become so popular in its field.

“We create a lot of unique products you wouldn’t find in other stores,” Chief Operating Officer Shelly Wolanske said. “In order to keep current, we’re constantly coming up with new ideas for products.”

The company, based on the first floor of 34 Swan St. and expanding into 23,000 square feet that includes the second floor for production and storage, with a retail store at 204 East Main St. in downtown Batavia, has been selected for the Chamber of Commerce Innovative Enterprise of the Year Award. While Chief Executive Officer Chris Van Dusen and Wolanske were surprised, they agree the type of business is all about being innovative.

“We’re the first cannabis business in Genesee County,” he said. “As far as what we’ve come from and where we’ve gone to, we ordered a lot of equipment and brought on a lot of investors to fund that expansion. We are so we have our whole line of adult-use cannabis products or THC products, and those include pre-rolled ‘cones,’ gummies and vape cartridges and flour. We needed the new equipment to do those products and locked down the gummy recipe. We just took our first orders for gummies to dispensaries in New York.

“As we’ve grown the business, we’ve had to learn each aspect of the business, start off with CBD, and we have to learn not only the regulations and the state compliances, but we also have to learn how does the machinery work? What's the most efficient way for them to work, train employees, and, there's all these different nuances around it, that's part of growing a business,” Van Dusen said.

There has been no blueprint to follow, Shelly added, no trailblazer ahead of them to follow. They’ve been the trailblazers, forging their way through the state regulations, certifications, inspections and protocols to ensure they’re doing things the right way.

“It’s been trial and error; we’ve figured this out; regulations and testing’s been a challenge,” Van Dusen said.

They’ve had to find out through trial and error how to do things as efficiently as possible, when it was time to recruit and hire more staff, and what products were hot or not. Making gummies, for example, might seem like an easy task, and yet it took one and a half years to perfect the recipe, Wolanske said. They worked with different preservatives and flavorings, and it came out either too mushy or too stiff and took a lot of adjustments to get it to the chewy, gummy consistency they wanted.

There have been other challenges, including a lawsuit right now in New York State that’s holding up deliveries from dispensaries.

“That’s a whole other challenge we’re working on,” Van Dusen said. “We’re constantly solving problems. It’s exciting but challenging at the same time.”

They raised “a substantial” amount of money to buy equipment for their production needs and hired five people in the last three months to work at the store. One goal is to educate people about their products while the field has dwindled in certain arenas, Wolanske said.

“It takes a certain attitude. There’s an ebb and flow,” she said. “There’s very few of us left from the CBD days.”

Despite all of the hurdles, Van Dusen sees that “the opportunity in front of us is really incredible.”

“We’re really excited about where we are going with the expansion. We're quadrupling our footprint. That's our next phase of focus, how we're going to build that out. And then we have to get it okayed by the state, and then we have to get it Good Manufacturing Practices certified before we can start production out there,” Van Dusen said. “So we have to clean it, we have to paint it. And we have to then have a consultant come in and make sure we have everything ready for our audits for both the state and from the third party auditor to make sure that we're in compliance.”

The plan is to fill up that upstairs space with an indoor growth facility and keep rolling together as a cohesive group.

“Any little step is a huge step for us,” Wolanske said. “Everybody we’ve hired so far is part of the team. They’re in.”

And so, too — obviously — have Van Dusen and Wolanske been in since the beginning, which began long before they founded Empire Hemp and planted their first site on Swan Street in 2019 and then opened the store in April 2020 downtown.

Their award nominations included articles about the early days of Wolanske, whose path to the hemp industry brought her by way of being a policy-maker in the alcohol and substance abuse and prevention field, and Van Dusen as an entrepreneur, furniture maker, contractor, bicycle mechanic, tour guide, and father of three, whose history with cannabis dated back to the nineties during his battle with cancer. It was the intense effects of chemotherapy, in particular, that pushed him to explore alternative methods of recovery from the side effects of Hodgkin's Lymphoma treatment. 

"During that time, California had just legalized medical marijuana for cancer and AIDS patients, and I was having a tough time with chemotherapy," he said. "It relieved nausea and the terrible feeling I had from the chemicals being pushed through my veins and allowed me to have a level of normalcy in my life. It was like night and day, and I could go back to work. I knew at that point there was something about this plant that had some serious healing. It was life-changing." 

Fast forward to 2020, when COVID hit, and the couple learned another form of survival during pandemic shutdowns. Nomination forms included yet other articles about the tenacity of Van Dusen and Wolanske to operate a walk-up window, followed by the opening of their store, which was a success. While some places have merely posted a sign, it’s not as easy — or legal — as that, Van Dusen has said, wanting to clarify and educate the truth for consumers to know in further articles, all used as part of the nomination process.

Top Photo: Chris Van Dusen, founder and Co-founder Shelly Wolanske at their Empire Hemp shop on East Main Street, Batavia, and several of their self-created products. Photos by Howard Owens.

When Paul and Gail Fenton met in Pembroke High School and were fellow 1981 graduates, she had a grand vision for her future: to be a news reporter, live in the big city and drive a red Corvette.

Marrying a lifelong farmer meant erasing a few of those high school girl daydreams, Gail says.

“I now live in the country, I farm and drive a red pickup. So it went complete opposite of what I was thinking,” she said. "So, in fact, I had a couple of jobs right after we got married. And I got pregnant with our oldest in ’87. And it was shortly after it was that summer that Paul was like, ‘You know what, I think we could make a run of the farm, you and I both working on the farm. And now that I live on a farm, I was like, You know what, I don't know if I would have enjoyed living in the city. I know it was nice with this occupation because I wasn't technically labeled a stay-at-home mom, but I had all the perks of a stay-at-home mom, I got to do all the field trips with the kids … not many families nowadays eat three meals a day together, but we were able to do that.”

What she and Paul got, instead of a life in the city, was a life of pursuing the family tradition, living off the land, meeting Mother Nature’s unexpected challenges, changing with the times, learning new technologies and methods, and making a real go of Fenton’s Produce.

The Batavia-based company, which operates three sites of 60 acres along Pratt Road, is the recipient of this year’s Genesee County Chamber of Commerce Agricultural Business of the Year Award. When Gail took the phone call, she heard a man say he was a lawyer, and she thought ‘what have we done?’ It was tense few moments until he mentioned that she and Paul had won an award, she admitted.

They were surprised, but recognize that small certainly doesn’t mean bland or cookie-cutter.

“We’re just a tiny farm,” Gail said. “We grow all kinds of stuff. “Anything new coming out, we’ll try it.”

“We like being our own bosses. This type of farming, every day is different, by 8 a.m. you’re headed in a different direction. We never do the same thing all day,” Paul said. “It’s provided us with a decent income, our health, it’s a physical job that keeps us in shape, you get to see things that most people don’t get to see … a critter, the sunset, a sunrise. I’m carrying on my grandfather’s and uncles’ hard work.”

They sat in their home, circa 1830s and situated in the middle of the main farm. It is the original homestead of his uncles, surname Kiefer, who ran the establishment before selling it to Paul and Gail. They wanted to follow in the family's footsteps with a variety of cash crops, as Uncles Fred and Louis, and his grandparent’s blueberries on Route 5.

Look for the Fenton’s farmstand on Pratt Road during the warmer months, and produce also fills shelves at Tops in Batavia, Le Roy and East Aurora, and seasonally at the East Aurora Farmers Market. The couple is not afraid to try new produce — asparagus, five varieties of potatoes, peppers, brussels sprouts, broccolini, kale, beets, and new this season, hanging strawberry baskets and other vegetation.

“We start in the spring with transplants, and have slowly added other stuff,” Gail said. “We’ve had to adjust. We’re headed more towards broccolini and root crops and away from winter squash. People love whatever’s easy to make.”

Along with following trends and current demand, the Fentons have turned to the mechanics of farming to help reduce the need for labor, since finding it can be difficult, and they cannot do everything — or lift hefty weights — themselves.

“It wasn’t a big deal to get a group of teenagers out on the field, now … it’s a juggling act with our labor. We are seasonal, there’s just not that much work,” he said. “We’re surrounded by multiple-acre farms. We are the small family farm.  We’ve had to adjust what we can do, and get mechanical help.”

“I used to have a T-shirt -- it said, 'farming is not just a job; it's a lifestyle.' And that's true. Yeah, we live this job 24/7. If you look at our place, our house sits in the center of our farm. We don't get away from the farm. You don't walk in the house, you don't close the door, and you're done for the day. There's something that could come up at two o'clock in the morning that you're going to have to go turn to,” Paul said.

“Paul always jokes that he has Bontrager on speed dial,” Gail said.

Another saying that Gail joked about sheds some light on the sentimental aspect of the business that's near and dear to their hearts: We’ll expire before we retire.

Paul and Gail were nominated for bringing “a sharp business focus to their cropping approach, seeking out and adopting efficiency-improving equipment. They have an eye for innovation and understanding emerging trends.”

“Take, for instance, their early adoption of food safety practices and GAPS certification. Fentons also position themselves ahead of the curve when it comes to new production techniques - they are a key part of developing them! For decades they have been a generous host farm for Cornell research trials. In 2022 alone, they cared for two variety trials, tested a laser scarecrow, and hosted the regional sweet corn pest monitoring traps.”

Paul and Gail are extremely observant and thoughtful crop managers, Fenton's Produce has a reputation for fabulous product, whether that be flowers, blueberries, or vegetables, and they foster a fun, informative, laid-back, and personalized experience for their retail customers, the nomination states.

“Paul and Gail are extremely community oriented. They truly want to see everyone be successful as growers and open their farm up to share their knowledge with others. They've hosted many field days over the years. Paul often adds on his own after-meeting tour, often to check out his favorite cultivating equipment,” it states. “They are also frequent hosts for tours of their farm from Leadership Genesee to Decision Makers. Their passion for agriculture is evident when speaking to the public about their business.” 

Paul and Gail Fenton at their homestead farm on Pratt Road in Batavia, working in their greenhouse, and one of the five varieties of potatoes that they grow. Photos by Howard Owens.

Tammy Hathaway presented the Geneseean of the Year Award to fellow Geneseean Jay Lazarony, recipient of the 2021 honor. Hathaway was one of several people touting Lazarony’s worthiness during the awards event Saturday at Batavia Downs Gaming.

After accepting a tiara from Chamber President Eric Fix, because she is “the queen,” Hathaway began a tribute to the GLOW Work Force Development Board executive director for his 25 years of working with thousands of youngsters in various roles throughout Genesee County.

“Jay is a pretty amazing human being,” Hathaway said. 

Karyn Winters, director of Genesee County's Business Education Alliance, nominated him for being an "exemplary professional and volunteer," and embodying what's great about Genesee County," she said. He founded GLOW With Your Hands in 2019 and has been a "selfless, kind, motivating and fearless leader," she said.

"While his career alone warrants recognition, what truly makes Jay an admirable Geneseean is his infectious enthusiasm to mentor local youth," Winters said in her nomination.

Colleagues, staff, and program participants continued the trail of accolades via pre-recorded videos played on several screens throughout the banquet room. Jocelyn Sikorski has known Lazarony through the county’s Youth Bureau for more than 20 years, she said, and has witnessed his focus on “looking out for the best interests of youth and our families.”

“He’s a very caring and outgoing man,” she said. “I want to honor Jay and say great job, you are so deserving.”

When Lazarony applied for the executive director position seven years ago, the board made “a unanimous decision” to hire him, board member Norb Fuest said. 

“He just exceeded our expectations, to say the least,” Fuest said. “Our training numbers have been some of the best in the state, a lot of that because of Jay.”

Entrepreneur Jessica Pratt, co-owner of several businesses in Genesee County, including Whole Life Fitness in Batavia, knows first-hand about Lazarony’s impact, she said. He has helped her become “the person I am today,” she said.

Lazarony thanked and acknowledged his family, wife Donna and children Christina, Scott, and Nick and his grandchildren, several colleagues within Genesee County, and his staff from the GLOW regions of Genesee, Livingston, Orleans, and Wyoming counties. 

He noted a group of counselors that, during the pandemic’s social distancing requirements, turned "traditional services into a virtual system and continued to provide unemployment opportunities during a very, very difficult time,” he said.

“What I was most impressed with was the time and understanding they gave to each and every customer case with massive layoffs,” he said.

He also took a few minutes to urge the audience of at least 200 people to “give youth a chance.” He shared a story of a young man named Justin, a program participant who wasn’t sure of his abilities to pursue a job in nursing. Lazarony made him a promise that if he did all of the work, Lazarony would find the funding to help him succeed on a career path. Justin became a nurse practitioner and worked at a facility where Lazarony’s father spent his last days until he died on December 28.

Justin called the family to notify them, and his demeanor was proof that he had absorbed his lessons well, Lazarony said.

“He provided the information with dignity and respect,” Lazarony said. "Take a chance on them."

Other award recipients included:

Valle Jewelers for Business of the Year, presented by Guy Pellegríno, who grew up next door to the Valle family, he said. 

“What a wonderful family,” he said. “I’m so proud to introduce you, you so earned this. I looked up to Mary and Dominic; I was so in awe.” 

Owners Stephen Valle and Carrie Lawrence, along with former owner and mom Mary Valle, accepted the award. In a pre-recorded video, Mary recounted the story of the store’s humble beginnings 70 years ago. It was founded by Grandpa Dominic, who arrived in New York City with $16 in his pocket. The physical location moved from Carey Mansion to Genesee Country Mall to its current spot at 21 Jackson St., all in Batavia. 

Her son Stephen added that over the years the jewelry business has changed, but “customer service has not.” He thanked the chamber, the store’s “fantastic staff” and one person who has been integral to the business’ success, his late father Dom.

“We’re missing one man,” Stephen said, taking an emotional breath. “But we know he’s smiling down on us.”

Theresa DeMars nominated Valle Jewelers for its customer service, engagement with and support of the community, steadfast participation in downtown events, and being a “fixture in our community for three generations,” DeMars said.

“Valle Jewelers is a community staple, a true family-run business, and one of our best-kept secrets,” she said in her nomination. 

Alleghany Farm Services for Agricultural Business of the Year, presented by last year’s recipient L&M Specialty Fabrication.

Their business protocols pushed the company into its sixth state and garnered the attention of Jeanna Clark of M&T Bank and Farm Credit East. Clark’s nomination cited several reasons, including how the company has:

• Increased their fleet of tile plows from two to four, including a prohibitively expensive mini tile plow that fits the space constraints of vineyards and orchards 
• Expanded company size and employees by 25 percent over the last two years
• Thanked and gave back to customers with a yearly Field Day 
• Focused on drainage education by working with local soil and water districts

Farm Credit East also cited the company’s impressive expansion statistics and lauded it for its remaining loyalty to Genesee County with headquarters in Basom.

Company partners Drew and his son Chad Klotzbach accepted the award. The business began in the 1980s with a landscaping focus, followed by Alleghany Farm Services, which was founded by Drew and his wife Dianne in 2001. 

The process is about much more than sticking a pipe in the ground to drain water from a field, Drew said. And Alleghany Farm Services has mastered that process to become one of the leaders of drainage issues in the Northeast. 

Business Operations Manager Christina Fetzer acknowledged those who helped make the company a success.

“We wouldn't be where we are today if it wasn't for the support of the ag community and our loyal customers. Every project that we do is unique and we take pride in being able to customize a solution that will benefit each farm,” she said. “Our goal is to build long-lasting relationships with each customer to provide ongoing education, maintenance, and guidance. A large portion of our growth has been through word of mouth from our existing customer base. And for that, we are very thankful.”

Drew thanked the Chamber, the company’s employees, and the ag community.

Batavia Muckdogs for Entrepreneurial Business of the Year. Dan Ireland, representing Rochester Regional Health, commended owners Robbie and Nellie Nichols and General Manager Marc Witt for their efforts to bring “baseball back to Batavia in 2021.”

“They didn’t just bring baseball back,” Ireland said. “You revitalized it. We want to say thank you for what you did.”

Their first year at Dwyer Stadium couldn’t have gone any better, Witt said.

“The community embraced everything we threw at them,” he said. “We’re already off to a great start. We can’t wait for the first pitch in June. We found zero challenges and accomplished all our goals. Thank you to the community.”

There was a dance competition, an Alzheimer’s Walk, a Dogs Trick or Treat Halloween event, and other public happenings at the Bank Street facility, plus participation in off-site activities including the Memorial Day parade, he said. Batavia Muckdogs drew the community support, he said, including from City Manager Rachael Tabelski who “was true to her word,” and the very first team sponsor, Bill Hayes of Turnbull Heating & Cooling. 

In his nomination of the Batavia Muckdogs for the award, lifelong Batavian Tom Turnbull said the city and county have been enriched because of Robbie and Nellie Nichols’ hard work and community spirit.

“While the Batavia Muckdogs may not seem like a new business due to the continuation of the name (from the former New York-Penn League), the new Batavia Muckdogs … are not only an incredible local business success story but have enhanced the quality of life for the residents of Genesee County,” Turnbull wrote.

Photos by Howard Owens. Top photo: Jay Lazarony reacts to words of tribute for him as 2021 Geneseean of the Year during Saturday's 50th Genesee County Chamber Awards dinner at Batavia Downs Gaming.

Tammy Hathaway, the 2020 Geneseean of the Year, received a tiara from Chamber President Eric Fix.

Lazarony acknowledged his GLOW Workforce Development Board staff during his acceptance speech. 

Carrie Lawrence, Stephen Valle, and Mary Valle say a few words of thanks and remembrance for Valle Jewelers' Business of the Year Award. 

Drew and Chad Klotzbach of Alleghany Farm Services accept their Agricultural Business of the Year Award.

Batavia Muckdogs General Manager Marc Witt and owner Robbie Nichols accept and say thank you for the Entrepreneurial Business of the Year Award.

The crowd watches speakers at the podium and on screens placed throughout the gold-adorned room at Batavia Downs. 

From Chad, 33, to Harriett, 92, the Klotzbach clan knows the meaning of running a family business. 

They each do their part to push Alleghany Farm Services into higher levels of success, from Chad’s role as managing partner with his dad Drew to his grandmother’s promotional skills.

“We send out mailers, and she sent out 6,000 of them. She puts labels and stamps on them, it keeps her busy,” her grandson said during an interview with The Batavian. “She calls to ask if we heard from anyone about the mailer. It’s a total family business.”

It’s that close-knit personal touch that has earned Alleghany Farm Services a nod of approval with the 2021 Genesee County Chamber of Commerce Agricultural Business of the Year Award. The company was founded in 1983 by Drew Klotzbach, Chad’s father, and a company partner, and is comprised of multiple companies led by Alleghany Farm Services and Alleghany Construction as the two largest ones.

Although Chad has been literally out in the field since he was about 8 years old, he later wondered — “like every kid” — whether the local business world was for him.

“You leave and go off to college, and I wondered ‘do I want to stay with the family business? I always thought it as more of a challenge to stay than to leave,” he said. 

A native of Basom, he graduated from Oakfield-Alabama High School and went to Clarkson University for civil engineering, followed by obtaining a Master’s in Business Administration at Canisius College. He joined the family business in 2010 and has worked his way up to managing partner with an eye toward serving the community. He also has a seat on Genesee County Legislature.

His age has belied his experience at times, Chad said, and prompted some prospective customers to question his expertise.

“You know, I'm 33 years old. So a lot of times, I'll have customers see me pull up on-site, and they're like, oh, boy, who is this kid?” he said. “It's like, you know, I've been out here since you know, 8 or 10 years old doing this. So I may be young, but that's kind of what I grew up doing.”

Listening to him explain the complexity of field drainage and soil type, how much the industry has become data-driven, and how it’s a multi-year investment rather than a quick payoff, it seems clear he knows what he’s talking about. Still, it has made for “a tough elevator pitch,” he said.

Alleghany Farm Services has 30 employees and millions of dollars in specialized and computerized equipment. The company has installed 20 million feet of pipe over the past 10 years — up to four million feet a year now — and has more than doubled its size in the past five years.

Chad said it is the largest business of its kind in the Northeast and was the first to incorporate Global Positioning Systems (GPS) technology in drainage design and installation in the same region. Primarily three machines are used for field drainage work — a tile plow, excavator, and a challenger tractor — and used together can install pipe in the ground using GPS to design it out ahead of time. It’s all about water management and configuring the pipe system to ensure maximum crop production, Chad said.

”You know, I think one of the things I said before is, it's way more complex than just putting pipe in the ground. You have to know the soil types, you have to know the correct pipe, the grades, the spacing, how the water flows through the soil,” he said. “I went to school for civil engineering. And even with that background, there's stuff that we see pretty much in every project that's unique. When you install subsurface drainage in a grid pattern, you’re controlling pretty much the water table, You’re dealing with surface saturation so you can get on the crops earlier in the spring and same thing in the fall.”

The process begins with the company’s sales team, he said, followed by data collection and extensive research “in order to create the proper design.” An average of 15,000 feet a day per machine can be installed, and “we stand by our work and remain in contact after projects are completed to make sure everything is performing correctly.”

Their business protocols have not only pushed the company into its sixth state but have garnered the attention of Jeanna Clark of M&T Bank and Farm Credit East. Clark’s nomination cited several reasons, including how the company has:

• Increased their fleet of tile plows from two to four, including a prohibitively expensive mini tile plow that fits the space constraints of vineyards and orchards 
• Expanded company size and employees by 25 percent over the last two years
• Thanked customers with a yearly Field Day 
• Focused on drainage education by working with local soil and water districts

Farm Credit East also cited the company’s impressive expansion statistics and lauded it for its remaining loyalty to Genesee County with headquarters in Basom.

With all of that pipe laid down, what lies ahead for Alleghany Farm Services? They have no plans to slow down now, Chad said.

“We’re right down the road from the STAMP project, and, you know, just seeing the community grow, we have new opportunities with that. We just want to continue with employing local people, keeping people interested in agriculture,” he said. "And we love supporting (initiatives such as) Cooperative Extension doing Ag in the Classroom stuff that’s coming up. It's all about that education. I do a lot of education, and I think that's the biggest thing that we want to try to bring to the community.”

Top photo: Chad Klotzbach, left, and father/partner Drew have no plans to slow down their ever-growing success with Alleghany Farm Services in Basom. The company earned a 2021 Agricultural Business of the Year Award, which is to be presented with other chamber awards this Saturday at Batavia Downs Gaming. Photo by Howard Owens.

This is the fourth of four articles highlighting the 50th Annual Chamber of Commerce Awards. The annual dinner is Saturday at Batavia Downs, with hor d’oeuvres at 5 p.m. and dinner at 7 p.m. For more information about the dinner, call the Genesee County Chamber at (585) 343-7440.

The Batavia Muckdogs’ selection as the Genesee County Chamber of Commerce “Entrepreneurial Business of the Year” is the icing on the cake, says team owner Robbie Nichols, who was the catalyst and driving force behind the rejuvenation of summer baseball at Dwyer Stadium in 2021.

Speaking on behalf of co-owner and wife, Nellie; son-in-law/general manager Marc Witt, and his staff, Nichols said he is “really thrilled that the county recognized our hard work and hard effort that we put into this season.”

“And we are just thrilled with the season -- the way the sponsors, the season ticket holders, and all the fans took to us – and we’re so extremely pleased with the way the year turned out. Getting an honor like this is just the cherry on top.”

It was January 2021 when Nichols, a longtime professional hockey player in the American Hockey League and hockey/baseball owner in Elmira, approached the Batavia City Council with the idea of fielding a team in the Perfect Game Collegiate Baseball League. Negotiations between the two entities were fruitful, and baseball was back in Batavia after a one-year hiatus.

Attendance increased significantly from 2019 – Nichols said the per-game average exceeded 1,700 with more than 500 season tickets sold. Fans enjoyed the numerous promotions, which included the KMS dance crew, kids running the bases, and in-game host “Kin Dog" (Batavian John Kindig).

Outside of baseball, Nichols attracted dance competitions and clinics, PRIDE Festival, Challenger Baseball, GLOW Academy Youth Baseball and Battle of Badges, high school baseball, Alzheimer’s Walk, Muckdogs Monster Mash, among other events, to the stadium at the intersection of Bank and Denio streets.

Furthermore, the Muckdogs’ players always were available for community appearances and marched in the City’s Memorial Day Parade.

Nichols said he appreciates the way the fans responded to the team.

“It was just a fun season,” he said, “and it’s even crazier as we approach this season. Games already are close to being sold out for next year (2022). We’ll do even better this year. That’s what we're so excited about.”

When it was mentioned that the word “entrepreneurial” was in the title of the Chamber award, Nichols acknowledged that it fits him to a T.

“I think people have always said that (about me). If you look at my background, I guess that would be a pretty accurate word,” he said. “I was signed by the Detroit Red Wings and I was playing in the American Hockey League and I had a hockey card business on the side. And I made more money (with that) than I did for my NHL contract.”

He recalled that he made and sold T-shirts when his team was going to the championship game.

“People are leaving the doors and I'm out on the ice, selling T-shirts as people are walking out. We won the championship. So, I’ve always had that entrepreneur … trying to make it make a buck with a side hustle,” he said.

Nichols also mentioned “a rumor” that a show called The Flint Tropics was based on his seven years managing the Flint (Mich.) Generals.

“They said that they copied all of the crazy things that I did as far as promotions; a lot of stuff they did in that movie was stuff that I did on the ice,” he said. We will do any promotion – and we’ve got some crazy ones coming up this year.”

Although his permanent address is in Elmira, the 57-year-old Nichols said that Batavia has come his second home – literally.

“My wife and I have bought a home in Batavia now – right around the corner from the ballpark,” he said. “We’re really honored the way the City of Batavia has treated us. We can’t ask for better folks; they’re just like family.”

In his nomination of the Batavia Muckdogs for the award, lifelong Batavian Tom Turnbull said the city and county have been enriched because of Robbie and Nellie Nichols’ hard work and community spirit.

“While the Batavia Muckdogs may not seem like a new business due to the continuation of the name (from the former New York-Penn League), the new Batavia Muckdogs … are not only an incredible local business success story but have enhanced the quality of life for the residents of Genesee County,” Turnbull wrote.

Top photo: Robbie and Nellie Nichols on opening day 2021. Photo by Jim Burns.

Game photos below by Philip Casper

This is the first of four articles highlighting the 50th Annual Chamber of Commerce Awards. The annual dinner is Saturday at Batavia Downs, with hor d’oeuvres at 5 p.m. and dinner at 7 p.m. For more information about the dinner, call the Genesee County Chamber at (585) 343-7440.

Livestream courtesy of the Genesee County Chamber of Commerce.

Chamber Awards: Ag Business of the Year, L&M Speciality Fabrication

Chamber Awards: Interview with Tammy Hathaway, Geneseean of the Year