UConnectCare has promoted Kathy Hodgins of Medina, a 23-year-employee of the nonprofit substance use prevention, treatment and recovery agency, to chief executive officer.
Hodgins succeeds John Bennett, who resigned to become director of network development with Forward Leading IPA’s WeLinkCare social care network. Her first day in her new role was Feb. 8.
Hodgins has held several key positions with UConnectCare since starting as a chemical dependency counselor in 2002, most recently serving as chief clinical officer for the past five years. She also was the agency’s director of Treatment Services in Orleans County from 2012-18, assistant director of Treatment from 2009-12 and assistant director of Forensics and Satellite Services from 2006-09.
As chief executive officer, she will oversee a staff of that has expanded to about 150 employees and an annual budget that has grown to about $13 million.
“I am excited and thankful for the opportunity to contribute my expertise in collaboration, implementation of policy and procedures, and dedicated leadership to our organization,” Hodgins said. “My experience in all aspects of the agency has prepared me well to manage complex issues, ensuring that UConnectCare continues to operate smoothly and effectively in delivering outstanding patient care.”
Hodgins said she aspired to become the agency’s CEO someday and credited the mentorship of Bennett and David Markham, the previous executive director.
“I have been able to accomplish much in Orleans County when I was a director because John gave me the autonomy and he knew that I had the best interests of the agency at heart,” she said. “And I completed my master’s degree under Dave Markham, and I did my internship at his marriage and family practice. I have been privileged to work with such patient-focused individuals.”
Hodgins received her master’s degree in social work from the University of Buffalo after earning a bachelor’s degree in social work from Brockport State College and an associate’s degree in human services from Genesee Community College.
A licensed social worker and credentialed alcohol and substance abuse counselor, Hodgins also is an adjunct instructor at Genesee Community College, where she implements lesson plans on the use, misuse and abuse of drugs and alcohol, and supports the Royal Employer Assistance Program as a counselor.
Her civic involvement includes Leadership Genesee, Leadership Orleans, Genesee Community College Human Services Advisory Board, Orleans Recovery Hope Begins Here and WNY Chemical Dependency Consortium.
Hodgins said her leadership style is one that allows directors the freedom to try new things and work across departments and other community agencies for the common good.
“I embrace collaboration, and I like change; I’m a change agent,” she said. “I’m proud of the way the agency has grown to be able to provide what we call a ‘continuum of care.’ People can come into UConnectCare and start with detoxification, they can go to inpatient, they can go to residential, outpatient. For such a small town, we provide a wide range of services.”
She said she is looking forward to the expected opening of a residence for women and children in Albion this spring and the integration of the main building’s waiting area on East Main Street in Batavia.
“We have a DOH (Department of Health) grant that we will use to combine the two waiting rooms (treatment and methadone) into one,” she said. “That definitely will help reduce the stigma.”
Hodgins called The Recovery Station (on Clinton Street Road) “a hidden gem” – a place where those in recovery can not only receive valuable services but also enjoy a drug- and alcohol-free social setting.
“Our goal is to utilize that site more and more,” she said, noting that she wished it could have been located in the city for easier access.
Hodgins and her husband of 42 years, Michael, have three grown children and seven grandchildren. Michael is currently on the list to receive a second heart transplant. The couple is awaiting word from the Cleveland Clinic.
“The same week that I found out I was hired as CEO, my husband was notified that he is on the list for the transplant,” she said. “That was cause for a dinner celebration at Bent’s Opera House (in Medina).”
Anthony Session, left, Gregg Boose, Dalton Lamay and Roger Grazioplene want to educate and ease your pain with CBD and hemp products available at the Hemp Lodge at 10 Batavia City Centre. Photo by Howard Owens
If you’re interested in learning more about how CBD and hemp products can ease pain, anxiety, and various skin conditions, there’s a new place in Batavia with business owners who want to help, Gregg Boose says.
He and partners Anthony Session, Dalton Lamay and Roger Grazioplene hope that the Hemp Lodge, while not a brand itself, can be a local marketplace for “your go-to, high-quality CBD and hemp products.”
"So, we don't carry our own products. We shop around everywhere in New York, outside New York a little bit as well. But we want to keep it more in state, you know, to push other people's products and let everybody know the fundamentals and what it could actually do for you and everything,” Boose said during an interview Thursday at the store at 10 Batavia City Centre. “So it's more like, it's just a big market for people, for health, for chronic issues, for pain, surgical pains, athletic surgeries, and stuff like that.”
Their focus is on “healing our community” by providing CBD-based solutions for chronic pain, post-surgery recovery and sports injuries. Products include full spectrum CBD oils, salves, balms, Outer Space touted for damaged skin to fight fine lines and wrinkles, redness and inflammation; broad spectrum CBD gummies; Aches & Pains Joint Buddy balm stick; suntan lotions; organic menthol balm; bagged and prerolled hemp; handmade beaded CBD joint holders; tinctures; and a pet line of CBD cat and dog chews and treats.
“We’ve got topical creams, we’ll have full spectrum and broad spectrum creams. And usually when somebody comes in, the first thing I’ll do is I’ll ask them, ‘why are you here today?’ I want to know why you’re here. I just don’t want to give you something off the shelf that’s without what you need just to make a sale,” Grazioplene said. “A lot of the roll-ons have what will be for the joints, in the back muscles and stuff like that. We have a couple kinds now, the only reason we have a couple kinds, and they’re different from everybody else, is because, like Gregg was saying, we like to source what works, not just one white label, like a lot of people would buy and just have a generic item in the store to sell with.
“These are all products that have been tested, and they do work. It’s basically like a Bio-Freeze infused with CBD or CBN or CBG,” he said. “Like I said, when somebody comes in, they tell me exactly what is going on with them and I can line up what actual CBD derivative will be actually good for you.”
He offered his own testimony of how the products have helped him with nicotine withdrawal when he quit smoking, for inflamed gums during dental issues and as a more low key alternative than marijuana.
“Now we have CBD flower for people that used to like to smoke pot, but, you know, pot’s so strong. Now people are getting paranoid over it. I get anxious when I smoke it, too,” he said. “So we have flower for an alternative, so people can still smoke and partake and be part of the group, but you're not getting high.”
How does one get involved in this type of business?
“Honestly, it kind of happened out of nowhere,” Boose said. “We were talking, we’re really good buzz, and we’re really big on helping people. So, the best way to help people is to be able to help them on the inside, and the outside.
“We’re mainly focusing on this right now because a lot of people aren't focusing on helping people. It's all about the money. You know, you shouldn't be about that,” he said. “It should be about ... You should wake up feeling good and go have a good day.”
There will be a public ribbon-cutting at noon Feb. 24.
For more information, go to Hemp Lodge or call 585-201-7063.
Tommy Slenker, Damian Hargrave, and Alton Rupp. Photo by Howard Owens.
What do three lifelong friends who enjoy cutting hair do when the opportunity arises -- they open a barbershop together, of course.
The Local Barbershop is located at 466 Ellicott St., Batavia. It was previously Canzoneri's Barbershop. The former owner Joe Canzoneri left to pursue a business opportunity in Buffalo.
The new owners are Alton Rupp, Tommy Slenker, and Damian Hargrave.
"We all went to Alexander High School, so we wanted to collectively own something one day," Rupp said. "It's just a matter of when the opportunity came up, we jumped on it, and it's been a good time, man. It's been a lot of fun."
All three emphasized that they like the idea of community, that they're doing something for the community, and they're offering a community. Their open casual floor plan with couches and chairs in the middle and a beer cooler on one wall is inviting.
"We want to bring back that home-like atmosphere," Rupp said. "Come in, hang out, have some fun. More than anything— and I'm not saying the other ones don't have that— I think what we have going here in the middle, a centralized location, is that clients come in, hang out, and chat with each other. We've had a lot of clients intermingle already, so it's been awesome."
Slenker also thinks the location is conducive to getting attention and building community.
"The space itself -- we got plenty of eyes on us, with (Route) 63 being right here in the outskirts of Batavia, so we're not right in the thick of things, but we like having plenty of parking, and the building's definitely identifiable," Slenker said.
Hargrave said that comes with being one of the owners, where the business can reflect who they are. Otherwise, it's business as usual.
"Honestly, it feels like same old, same old, you know, you're kind of just cutting hair," Hargrave said. "It's been nice to get a lot of love and feedback from the community. What I like most is just being able to make it what we want, just making it how it is, and controlling the dynamic, you know, whether the TV's on, the music's going, everything that people see, just making it a better experience and being in control of that compared to when you're just a barber in another shop, you might not have a say in that kind of stuff."
The Local Barbershop can be reached at 585-483-3060.
Batavia Players, Inc. and Main St. 56 Theater are excited to kick off a brand-new season of theatrical performances, community events, and business partnerships. The organization recently held its Annual Board Meeting on Saturday, January 25, where new leadership was confirmed, committees were formed, and plans for the highly anticipated 2025 season were shared.
Election of Officers
The following officers were elected for 2025:
President: Patrick D. Burk
Vice President: Jodi Coburn
Secretary: Norm Argulsky
Treasurer: Dave Adams
2025 Season & Organizational Updates
The 2025 Gala was a huge success, and the recent "Drag Me Home" fundraiser saw a strong turnout, helping to generate funds for the theater.
Upcoming productions, including "The Mousetrap,” “Cupid's Stupid" and Shakespeare’s "The Winter’s Tale," are well underway, with rehearsals and ticket sales in progress.
As part of its continued growth and development, Batavia Players has established five key committees to help oversee and improve various aspects of theater operations. These committees will work collaboratively to support the theater’s mission and ensure its long-term success:
Administrative, Finance & Planning Committee – Oversees financial planning, budgeting, and administrative policies to ensure the smooth operation of the theater.
Box Office & Fundraising Committee – Manages ticketing operations and spearheads fundraising initiatives to generate support from donors, sponsors, and community members.
Membership & Volunteer Activation Committee – Focuses on recruitment, engagement, and retention of volunteers and members who are essential to the theater’s operations.
Advertising, Promotions & Public Relations Committee – Handles all marketing efforts, social media, press relations, and promotional campaigns to increase visibility and audience engagement.
Property, Maintenance & Care Committee – Ensures the upkeep, maintenance, and overall care of the theater’s physical space and technical equipment.
These committees are open theater members and community volunteers who wish to contribute their expertise and passion for the arts.
Exciting Lineup for the 2025 Season
Batavia Players has an incredible slate of productions planned for 2025, celebrating the theme "Pure Imagination." Audiences can look forward to a diverse mix of classic plays, musicals, and cabarets, including:
February 7-9 – Agatha Christie’s The Mousetrap
February 14-15 – Cupid's Stupid: A Valentine's Day Cabaret
March 21-23 – Shakespeare in Springtime: The Winter’s Tale
April 11-13 – Lights, Camera, Action: A Cabaret
May 16-18 – Jesus Christ Superstar
July 18-19 – Summer Theater Camp: Frozen Jr.
August 15-17 – Summer Youth Theater: Be More Chill
September 12-14 – Laugh Tracks: A Musical Comedy Cabaret
October 24-26 – Hedda Gabler
December 12-14 – It’s A Wonderful Life
“This season is all about bringing creativity to life in unexpected ways,” said Patrick Burk, President of Batavia Players. “With Pure Imagination as our guiding theme, we are challenging ourselves to think outside the box—whether that means reimagining Shakespeare with a modern twist, putting a fresh spin on a beloved musical, or presenting classics in ways that will surprise and delight audiences. We’re giving our community a season filled with drama, laughter, and wonder, and we can’t wait for everyone to experience it.”
Exclusive Business Soirée – February 18
As part of its ongoing efforts to strengthen ties with the local business community, Main St. 56 Theater is hosting a Business Soirée on Tuesday, February 18, from 5 - 7 p.m.
This exclusive networking event is an opportunity for business owners, community leaders, and supporters of the arts to experience firsthand the transformative work happening at Main St. 56 Theater. Attendees will enjoy:
Guided Tours – Explore the theater and see how it has become a cultural hub for the Batavia community.
Live Performances – Enjoy two acts from a recent cabaret, showcasing the incredible talent that graces the Main St. 56 stage.
Networking & Refreshments – Connect with fellow business owners, artists, and community members over delicious food and drinks.
Corporate Sponsorship Opportunities – Learn about new sponsorship packages that provide businesses with unique marketing exposure while supporting local arts.
“This event is a chance for local businesses to see how they can be a part of the arts community,” said Jodi Coburn, Box Office Manager and Fundraising Committee Chair. “By partnering with Main St. 56 Theater, businesses not only support a vital nonprofit but also gain valuable visibility and goodwill within the community.”
RSVPs are requested by Saturday, February 15. To confirm attendance or for more information, contact Jodi Coburn at 585-813-4658 or boxoffice@bataviaplayers.org.
A Bright Future for Batavia Players & Main St. 56 Theater
With an ambitious 2025 season on the horizon and strong community engagement, Batavia Players is poised for an exciting year ahead.
For more information about upcoming productions, sponsorship opportunities, or ways to get involved, visit bataviaplayers.org or contact Heather Zerillo at admin@bataviaplayers.org.
Tompkins Financial Corporation ("Tompkins" or the "Company") reported diluted earnings per share of $1.37 for the fourth quarter of 2024, up 5.4% and 30.5% compared to the immediate prior quarter and the fourth quarter of 2023, respectively. Net income for the fourth quarter of 2024 was $19.7 million, up $1.0 million or 5.5% compared to the third quarter of 2024, and up $4.7 million, or 31.0%, when compared to the fourth quarter of 2023.
For the year ended December 31, 2024, diluted earnings per share of $4.97 were up 653.0% compared to the year ended December 31, 2023. Net income for 2024 was $70.9 million, an increase of $61.3 million compared to 2023. The 2023 results included an after-tax loss of $52.9 million or $3.69 loss per diluted share, related to the sale of $510.5 million of available-for-sale debt securities. Earnings performance for 2024 benefited from increased net interest income, growth in fee-based businesses and lower operating expenses.
Tompkins President and CEO, Stephen Romaine, commented, "We are pleased to report increased earnings for the year and fourth quarter of 2024. Our improved results were driven by growth in revenue and lower operating expense. Revenue growth was broad and supported by strong loan growth, deposit growth, and growth in our fee-based businesses. Our fourth quarter ended the year with 9.4% annualized loan growth, 14 basis points of net interest margin expansion and improving profitability metrics. We look forward to the new year as we believe we remain well positioned to continue to drive growth through quality customer relationships."
SELECTED HIGHLIGHTS FOR THE PERIOD:
Net interest margin for the fourth quarter of 2024 was 2.93%, improved from the immediate prior quarter of 2.79%, and 2.82% for the same period of 2023.
Total average cost of funds of 1.88% for the fourth quarter of 2024 was down 13 basis points compared to the third quarter of 2024, as a result of funding mix and lower interest rates.
Total fee-based services (insurance, wealth management, service charges on deposit accounts and cards) revenues for the fourth quarter of 2024 were up $1.3 million or 7.7% compared to the fourth quarter of 2023.
Total noninterest expenses for the fourth quarter of 2024 were in line with the third quarter of 2024, and down $1.3 million or 2.6% compared to the fourth quarter of 2023.
Total loans at December 31, 2024 were up $138.7 million, or 2.4% compared to September 30, 2024 (9.4% on an annualized basis), and up $414.0 million, or 7.4%, from December 31, 2023.
Total deposits at December 31, 2024 were $6.5 billion, down $106.1 million, or 1.6%, from September 30, 2024, and up $72.0 million, or 1.1%, from December 31, 2023.
Loan to deposit ratio at December 31, 2024 was 93.0%, compared to 89.4% at September 30, 2024, and 87.6% at December 31, 2023.
Regulatory Tier 1 capital to average assets was 9.27% at December 31, 2024, up compared to 9.19% at September 30, 2024, and 9.08% at December 31, 2023.
NET INTEREST INCOME
Net interest income was $56.3 million for the fourth quarter of 2024, up $3.1 million or 5.8% compared to the third quarter of 2024, and up $3.9 million or 7.5% compared to the fourth quarter of 2023. The increase in net interest income compared to the third quarter of 2024 was due to improvement in net interest margin, which is explained further below, and an increase in average loan balances. The increase when compared to the fourth quarter of 2023 was due to increases in both average loan balances and average loan yields, and was partially offset by higher average funding costs.
For the year ended December 31, 2024, net interest income was $211.1 million, an increase of $1.6 million or 0.8% when compared to the year ended December 31, 2023. The increase reflects growth in average loan balances and higher yields on average earning assets, partially offset by higher average cost of funds.
Net interest margin was 2.93% for the fourth quarter of 2024, up 14 basis points when compared to the immediate prior quarter, and up 11 basis points from 2.82% for the fourth quarter of 2023. The increase in net interest margin, when compared to the most recent prior quarter, was mainly due to lower funding costs resulting from growth in average deposits and lower market rates. The increase in net interest margin when compared to the same period prior year was mainly a result of higher yields on average interest earning assets and higher average loan balances, and was partially offset by higher average funding costs.
Average loans for the quarter ended December 31, 2024 were up $100.9 million, or 1.7%, from the third quarter of 2024, and were up $445.1 million, or 8.1%, compared to the prior year period. The increase in average loans over both prior periods was mainly in the commercial real estate and commercial and industrial portfolios. The average yield on interest-earning assets for the quarter ended December 31, 2024 was 4.67%, a slight increase from 4.66% for the quarter ended September 30, 2024, and up from 4.34% for the quarter ended December 31, 2023.
Average total deposits of $6.6 billion for the fourth quarter of 2024 were up $217.3 million, or 3.4%, compared to the third quarter of 2024, and up $91.9 million or 1.4% compared to the same period in 2023. The cost of interest-bearing deposits of 2.31% for the fourth quarter of 2024 was down 4 basis points from 2.35% for the third quarter of 2024, and up 27 basis points from 2.04% for the fourth quarter of 2023. The ratio of average noninterest bearing deposits to average total deposits for the fourth quarter of 2024 was 28.0% compared to 28.9% for the third quarter of 2024, and 29.6% for the fourth quarter of 2023. The average cost of interest-bearing liabilities for the fourth quarter of 2024 of 2.53% represents a decrease of 18 basis points over the third quarter of 2024, and an increase of 28 basis points over the same period in 2023.
NONINTEREST INCOME
Noninterest income of $20.8 million for the fourth quarter of 2024 was up $2.0 million or 10.5% compared to the same period in 2023. The increase in quarterly noninterest income when compared to the same period in 2023 was mainly due to increases in fee-based revenues, which includes insurance commissions and fees, up $698,000 or 9.0%; wealth management fees, up $456,000 or 10.3%; service charges on deposit accounts, up $81,000 or 4.6%; and card services income, up $60,000 or 2.1%. Other income was up $763,000 or 38.6% for the quarter ended December 31, 2024 compared to the same period in 2023, and included increases in gains on loan sales and derivative swap fee income.
Noninterest income of $88.1 million for the year ended December 31, 2024 was up $77.9 million or 760.5% compared to the year ended December 31, 2023. The increase in noninterest income compared to 2023 was mainly due to the $70.0 million pre-tax loss on the sale of available-for-sale debt securities in 2023 as discussed above. Also contributing to the increase for the year ended December 31, 2024 over the prior year were fee-based revenues, which includes insurance commissions and fees, up $1.7 million or 4.7%; wealth management fees, up $1.6 million or 9.1%; service charges on deposit accounts, up $375,000 or 5.4%; and card services income, up $569,000 or 5.0%. Other income was up $3.6 million for the year ended December 31, 2024 compared to 2023, and included increases in gains on loan sales, derivative swap fee income and earnings on bank-owned life insurance.
NONINTEREST EXPENSE
Noninterest expense was $50.0 million for the fourth quarter of 2024, down $1.3 million or 2.6% compared to the fourth quarter of 2023. Other operating expenses for the quarter were down $3.0 million or 20.4% from the same period prior year and included decreases in technology, down $1.1 million; marketing, down $665,000; other losses, down $364,000; and professional fees, down $242,000. Noninterest expense for the year ended December 31, 2024 was $199.6 million, a decrease of $3.7 million or 1.8% compared to the $203.3 million reported for 2023. The year-over-year decrease was mainly driven by lower other operating expenses, which were down $5.1 million or 9.1% and included decreases in technology, down $1.3 million; marketing, down $1.2 million; professional fees, down $1.0 million; retirement plan expense, down $709,000; and travel and meeting expense, down $667,000. Partially offsetting these decreases, FDIC insurance expense was up $1.4 million or 32.5% year-over-year.
INCOME TAX EXPENSE
The provision for income tax expense for the fourth quarter of 2024 was $6.0 million for an effective rate of 23.5%, compared to a provision for tax expense of $3.1 million and an effective rate of 17.2% for the same quarter in 2023. For the year ended December 31, 2024, the provision for income tax expense was $22.0 million and the effective tax rate was 23.7% compared to tax expense of $2.5 million and an effective tax rate of 20.6% for 2023. Increased tax expense for both the quarter and year-to-date periods in 2024 was mainly a result of lower income in 2023 associated with the loss on the sale of securities described above.
In 2024, the Company's average assets exceeded the $8.0 billion threshold for receiving certain New York State tax benefits associated with the Company’s real estate investment trust (“REIT”) subsidiaries. Therefore, the Company did not recognize any tax benefit in connection with the REITs in 2024. In the fourth quarter of 2024, the Company’s bank subsidiary approved the dissolution of the REITs.
ASSET QUALITY
The allowance for credit losses represented 0.94% of total loans and leases at December 31, 2024, unchanged compared to the most recent prior quarter, and up from 0.92% reported at December 31, 2023. The year over year increase in the allowance for credit losses coverage ratio includes changes for qualitative factors relating to loan growth and asset quality, model assumptions changes, and updates to economic forecasts for unemployment and GDP. The increase in allowance for credit losses was partially offset by lower off-balance sheet reserves due to model changes related to utilization rates and a decrease in loan pipeline. The ratio of the allowance to total nonperforming loans and leases was 111.06% at December 31, 2024, compared to 88.51% at September 30, 2024, and 82.84% at December 31, 2023. The increase in the ratio compared to the same prior year period was due to the decrease in nonperforming loans and leases discussed in more detail below.
Provision for credit losses for the fourth quarter of 2024 was $1.4 million compared to $1.8 million for the same period in 2023. Provision for credit losses for the year ended December 31, 2024 was $6.6 million compared to $4.3 million for the year ended December 31, 2023. The increase in provision expense for the full year compared to 2023 was mainly driven by loan growth, an increase in net charge-offs and model assumption updates. Net charge-offs for the three months and year ended December 31, 2024 were $857,000 and $2.5 million, respectively, compared to net charge-offs of $410,000 and $1.6 million for the same periods in 2023.
Nonperforming assets represented 0.80% of total assets at December 31, 2024, unchanged from December 31, 2023 but up slightly compared to 0.78% at September 30, 2024. At December 31, 2024, nonperforming loans and leases totaled $50.9 million, compared to $62.6 million at September 30, 2024 and $62.3 million at December 31, 2023. The decrease in nonperforming loans and leases at December 31, 2024 compared to December 31, 2023 was due to one commercial real estate loan for $14.2 million being moved from nonperforming loans to other real estate owned. The increase in loans past due 30-89 days at December 31, 2024 compared to prior quarter end and December 31, 2023 was mainly due to the inclusion of a $17.4 million commercial real estate loan.
Special Mention and Substandard loans and leases totaled $111.1 million at December 31, 2024, compared to $126.0 million reported at September 30, 2024, and $123.1 million reported at December 31, 2023. The decrease was mainly due to the reclassification of one commercial real estate loan from nonperforming loans to other real estate owned as mentioned above.
CAPITAL POSITION
Capital ratios at December 31, 2024 remained well above the regulatory minimums for well-capitalized institutions. The ratio of total capital to risk-weighted assets was 13.08% at December 31, 2024, compared to 13.21% at September 30, 2024, and 13.36% at December 31, 2023. The decrease in the ratio is mainly a result of loan growth during the fourth quarter of 2024. The ratio of Tier 1 capital to average assets was 9.27% at December 31, 2024, compared to 9.19% at September 30, 2024, and 9.08% at December 31, 2023.
LIQUIDITY POSITION
The Company's liquidity position at December 31, 2024 was stable and consistent with the immediate prior quarter end. Liquidity is enhanced by ready access to national and regional wholesale funding sources including Federal funds purchased, repurchase agreements, brokered deposits, Federal Reserve Bank's Discount Window advances and Federal Home Loan Banks (FHLB) advances. The Company maintained ready access to liquidity of $1.3 billion, or 16.4% of total assets at December 31, 2024.
Timothy Callan during Thursday's Western Regional OTB meeting. Photo by Howard Owens.
During his years in Congress, former Texas representative Ron Paul, a medical doctor by trade, gained the nickname "Dr. No" for his propensity to vote against nearly every bill that came before him.
Might the Western Regional Off-Track Betting board of directors have its own "Dr. No"?
Erie County's representative, Timothy Callan, does have a Ph.D, but, in fairness, he more often than not votes yes on board motions. When he does vote no, though, he is typically the lone dissenting voice on a board that, though made up of Republicans and Democrats from large and small jurisdictions, often hues toward unanimity.
When Callan, deputy comptroller for Erie County, votes no, the motion before him typically deals with financial expenditures.
That was the case Thursday when Callan voted against motions authorizing the OTB to hire a temporary general counsel while the board seeks a new staff attorney and voted against authorizing expenditures for advertising on Buffalo and Rochester broadcast media. He also voted against a $10,000 pay raise for the executive office manager, an apparent correction to her employment agreement.
Callan said he is concerned about the seeming rise in payroll for executives at OTB. He raised concerns in October when he voted against a reorganization plan that, as he sees it, created three new jobs. He's more concerned now, he said, because of current financial trends.
"I think that we should be much more judicious about our spending," Callan told The Batavian after Thursday's board meeting.
In July, the OTB board voted to buyout the contracts of CEO Henry Wojtaszek, CFO Jackie Leach, and VP of Operations William White.
Wojtaszek earned $299,000; Leach, $244,000; and White, $160,000 (Leach's contract was amended on Thursday to extend her employment with OTB a short time to help with the ongoing transition in her department).
Former Buffalo mayor Byron Brown replaced Wojtaszek as CEO in October at a salary of $295,000.
In October, the OTB board reorganized the executive staff, creating a chief of staff position and a director of communications position. Steve Casey was hired as chief of staff at a salary of $190,000 and Michael DeGeorge became the director of communications at an annual salary of $130,000.
Ryan Hasenauer, former marketing director, was promoted to the new position of VP/Business Development and Danielle Fleming was named VP/Human Resources as part of the reorganization.
What the reorganization plan didn't address was the need to replace Wojtaszek in his secondary role as the agency's general counsel, a position he held before taking on the primary role of CEO.
Callan said he learned for the first time on Wednesday that Brown intended to hire a staff attorney with an anticipated salary of $160,000 to $180,000 annually, plus benefits.
"I was under the impression and led to believe that Judge (John) Owens was hired as an external vendor -- he's not an employee of the corporation, but he has been serving as legal counsel for the Corporation since May or April of 2023," Callan said. "I've interacted with him last year, when I joined the board last January, and found him to be very reasonable and competent."
Callan said he is under the impression that the retainer fee for the firm that employs Owens is being increased by $25,000, but at the same time, OTB, Callan said, is paying out "hundreds of thousands of dollars" for outside counsel on a variety of legal issues facing the agency.
While Callan believes executive salary expenditures are up significantly, Brown told The Batavian in a separate interview on Thursday that "it's a wash from what it was previously."
"When you look at the top executive positions, there is no material difference in the spending," Brown said. "With the legal counsel, we were outsourcing a lot of that legal work previously, and my goal is to bring more of that work in-house and create a more competitive environment and how law firms are selected when we do have to outsource legal work."
Brown said he believes it is important for the corporation to have legal counsel on staff, available on a day-to-day basis.
"There are a lot of legal matters that come before the corporation all the time, and so for the corporation to operate more efficiently, for the corporation to save money on legal expenses, having an in-house counsel that is available daily, I think, will make the operation of the corporation even more efficient," Brown said.
Callan was appointed to the board as a result of legislation pushed by Democratic Sen. Timothy Kennedy, representing Erie County, making spurious claims about corruption at the agency, to fire all of the board members serving in 2023 and giving the larger jurisdictions among the 17 owner-municipalities greater weighted voting. This g was expected to shift the controlling interest of the corporation away from Republicans and to Democrats.
Wojtaszek is a Republican and often the target of attacks by Erie and Niagara county politicians.
In relation to Callan's assertion that executive expenses are going up in the wake of Wojtaszek from the agency, The Batavian asked Callan about the apparent "unintended consequences" of "pushing out" Wojtaszek.
Callan said he was as surprised as anybody when he learned before the July board meeting that Wojtaszek was seeking a buyout of his contract.
"That was news to me," Callan said. "I've not heard anybody say Henry was pushed out. I don't know if Henry thinks he was pushed out, but everything I was told by Henry, by our chairman, and by other colleagues here is that Henry chose to leave and wanted a buyout. I wasn't told he was pushed out. So I don't know where that sentiment would come from."
As for advertising spending, the board approved the expenditure of up to $1,155,000 for advertising at 14 broadcast outlets in Rochester and Buffalo.
That doesn't mean OTB will spend that amount, just that marketing staff can make ad buys up to the amounts specified for each individual outlet, ranging on an individual outlet basis from $15,000 to $250,000.
Callan said he isn't convinced the corporation has a good metrics system to ensure each outlet delivers results.
He said that during the advertising committee meeting on Wednesday, he asked colleagues to cut the authorization in half, perhaps covering only six months.
"Let's, as a board, understand the analytics behind why you're paying this TV station this amount, why this TV station in Rochester is getting this amount," Callan said.
(Disclosure: Batavia Downs has been advertising with The Batavian for about a decade but never in the amounts disclosed in the resolutions approved by the board.)
Callan said he's previously raised the question in internal meetings but has never found the answers satisfactory. He said he wants to know if an ad can be linked to betting, to meals, to track attendance, remote betting, or hotel stays.
"How do we track and know who these people are and how they came here? In other words, how do we know that a TV ad is running in Buffalo every five minutes -- it seems like -- I live in the Buffalo area -- and every five minutes on one of the TV stations I see a Batavia Downs ad," Callan said. "How do we know the effectiveness of this? How do you track people who watch Channel 2, the NBC station in Buffalo? What's the bang for the buck that -- you know, they're advertising the most, they are getting the most money in the resolution -- that's driving people to want to come here?"
Brown said Thursday's resolutions were based on an advertising budget that was passed as part of the operational plan in December.
"I was able to share with board members that my management team and I have already reduced some of the marketing spending, but it's critically important to market Batavia Downs Gaming and Hotel to keep people coming to the property, using the property, being aware of the property, so that we can continue our success in this very competitive industry," Brown said.
As for analytics, Brown said he agrees with Callan that measuring results is important.
"We want to analyze our spending," Brown said. "We want to be able to track the impact of our spending and make sure that we are spending money on the market and in other areas most intelligently and efficiently."
He said, in fact, there is already tracking in place.
"I think we have to do a better job of sharing that tracking and those analytics, and we will certainly do that," Brown said. "But already in the first part of this year, we've demonstrated to the board that we have reduced the amount of money we spend on marketing while still expanding our marketing reach."
Byron Brown at a recent OTB board meeting in a file photo. Photo by Howard Owens.
First-year Western Regional Off-Track Betting CEO Byron Brown has a four-point legislative plan he's pursuing in Albany in his attempt to grow the business and generate more revenue for the 17 municipalities that own the organization.
The top priority is reducing OTB's tax rate from 49% to 44%. That five percentage point drop would increase revenue for Batavia Downs by $4.5 million.
"We propose to use that revenue to increase disbursements to the 17 member municipalities, which would certainly make 17 governments in Western New York financially stronger," Brown said. "We would also look to provide raises to our hard-working employees, and you know that would certainly go back into the economy of Western New York, and finally, our interest would be to reduce what our employees pay for their family health insurance."
The reduction would make the OTB's tax rate more equitable with Hamburg Gaming and Vernon Downs.
"This would not affect either of those operations," Brown said. "Of course, gaming is a very competitive industry. This would make us more competitive in the industry, and these revenues would go to 17 municipalities and to the employees who work here."
Brown noted that WROTB is unique in that it has 17 member-owners and distributes revenue to 17 municipalities. No other gaming operation in the state has as many stakeholders receiving revenue from the operation.
"Suffolk OTB, for example, has one municipality to which they provide resources," Brown said. "In our case, we have 17. So this has a positive financial impact on 17 different municipalities in Western New York. This is also the fifth largest employer, with roughly 420 employees, in Genesee County, and 52% of those employees are unionized employees."
Brown is also aiming at ensuring WROTB gets a piece of the action if iGaming is approved by the state, a project favored, Brown said, by the chair of the Senate Committee on Racing, Wagering, and Gaming.
iGaming means online gambling, which includes casino games, sports betting, and online poker.
There are statutes in New York that also require, besides the tax, OTBs to pay fees to the gaming commission. Brown is seeking a reduction in those fees.
The fourth item on his legislative agenda is to extend the boundaries for WROTB's E-Z Bet machines. Right now, they can't be placed more than 40 miles away from the track. That leaves out portions of Erie County.
These are the sort of issues board members expected Brown to tackle when they approved his employment contract. As a former mayor and former state legislator, he has a lifetime of political connections in Albany.
But that doesn't mean winning support for these initiatives will be easy.
Annual budget planning starts in June, and Brown started his new position in October, so that's a challenge for Brown to overcome, but he's working at it, he said.
"We're a little behind where we would like to be in terms of our legislative agenda, but we have hit the ground running," Brown said. "I've been to Albany talking to state legislators and the governor's staff and others. You know, the last trip to Albany was just another step in that process. I attended the governor's State of the State speech. We requested a number of meetings with members of the Assembly and with the Governor's staff, and all of the meetings that we requested were granted. So we feel that we're being listened to, that we're being heard, and people have been very receptive to our concerns and our needs."
Officials at the Genesee County Economic Development Center do anticipate that Plug Power will complete construction, at some point, of its clean hydrogen fuel plant at WNY STAMP.
"We continue to check in with them periodically," said CEO Mark Masse. "They've said the project is on pause, but it's still a very important part of their overall strategic goal of green hydrogen production, and they're still intending to construct the facility at STAMP."
The Lathan-based hydrogen company received word a week ago that the Department of Energy finalized a $1.66 billion loan guarantee with the company, which the company said would be used to complete construction on six plants, without specifically naming the $290 million project in Genesee County as one of the plants it will continue work on.
There's been some doubt about the future of the plant since HeatMap reported in October that the WNY STAMP project was not included in the DOE loan application. The DOE has not responded to The Batavian's request to obtain a copy of the document.
Chris Suozzi, VP for business and workforce development at the GCEDC, reportedly told a Washington, D.C.-based commercial real estate firm that Plug Power's STAMP project is on hold.
According to Heatmap, Suozzi spoke to PRP Real Estate Management. The firm recorded the phone call.
“They’re not ready to go," Suozzi reportedly said. "They’re on pause. We don’t know what’s going to happen with them at this point.”
Masse said Plug Power was in a "holding pattern" while awaiting news of the DOE loan.
"I have not followed up with them since the announcement," Masse said. "I don't think the announcement stated where the loan guarantee was going to go, but I'm sure we'll be reaching out to them at some point here soon, just to get another update from them and find out what their plans are for that funding."
The new potential barrier for Plug Power, however, may be an executive order signed by Donald Trump on his first day in office freezing disbursement of funds under the 2022 Inflation Reduction Act targeted to clean energy projects.
The order explicitly targets grants, which have mostly been distributed already, but it's unclear how it affects the DOE's Loan Program Office.
The loan closed a week ago, but it is unclear whether the funds were transferred to Plug by Monday. A public relations representative did not respond to The Batavian's request for comment on the project.
The office of Sen. Charles Schumer did not respond to The Batavian's request for a comment on the status of the project and the loan.
The stock market has not reacted favorably to news of the loan closing. Since Thursday, the price per share of Plug's stock has dropped from an open of $2.75 to a close on Wednesday of $2.05.
The company reportedly already carries $930 million in debt, and at no point in its 28-year history has it turned a profit.
Plug Power also faces a class-action lawsuit filed in May claiming that the company's stock price was artificially inflated between May 9, 2023, and January 16, 2024.
The plaintiffs claim that the company and a pair of senior officers misled investors by lying and withholding information about delays in the build-out plans of its production facilities in SEC filings.
Plug Power is currently the nation's largest producer of green hydrogen. Its Georgia plant produces 15 tons of liquid hydrogen per day. Its Tennessee plant produces 10 tons per day. It also has an operational plant in St. Gabriel, Lousiana.
If the WNY STAMP plant ever comes online, it is expected to produce 74 tons daily. The company is also constructing additional plants in New York and Texas.
The company seeks to become the nation's first vertically integrated green hydrogen producer, providing customers with fuel, products, and support. Plug aims to provide customers fuel cells, electrolyzers (splitting water into hydrogen and oxygen), and liquid hydrogen fuel. They currently provide companies like Walmart and Amazon with hydrogen-powered forklifts. The company sees a future in hydrogen powering long-haul trucking.
Plug Power, the green hydrogen manufacturing firm based in Lathan, with a plant under construction in the town of Alabama, has closed on a $1.66 billion loan guarantee with the U.S. Department of Energy.
The loan guarantee has been under negotiations for months and closes just days before President Joe Biden leaves office.
“Finalizing this loan guarantee with the Department of Energy represents a significant step in expanding our domestic manufacturing and hydrogen production capabilities, which create many high-quality jobs throughout the U.S.,” said Plug CEO Andy Marsh in a release. “In addition to reducing carbon emissions and enhancing the resilience of the U.S. energy grid, we believe the hydrogen economy aligns closely with national security interests, ensuring that the U.S. remains at the forefront of energy technology development and deployment on a global scale.”
Based on prior reporting, it's unclear if Plug intends to use a portion of the loan funds to complete its $290 million green hydrogen fuel plant under construction in WNY STAMP.
Chris Suozzi, VP for business and workforce development at the Genesee County Economic Development Center, reportedly told a Washington, D.C.-based commercial real estate firm that Plug Power's STAMP project is on hold.
However, throughout the negotiations process, Plug Power has publicly maintained that it intends to use the fund to complete six plants, which has previously included the local plant.
The loan guarantee will help finance the construction of up to six projects to produce and liquify zero- or low-carbon hydrogen at scale throughout the United States. Plug’s Graham, Texas, green hydrogen plant, the first to benefit from this financing, will create hundreds of high-quality jobs. Powered by an adjacent wind farm, Plug’s green hydrogen production plant will utilize the company’s electrolyzer stacks manufactured at its factory in Rochester, N.Y., and its liquefaction and storage systems built at its facility in Houston.
The company already has operational plants in Georgia, Charleston, Tennessee, and Louisiana.
The loan is for $1.55 billion in principal, and Plug is expected to pay $107 million in interest.
Advancing clean hydrogen is a key component of the Biden-Harris Administration’s whole-of-government approach to building a robust clean energy economy that creates healthier communities, strengthens energy security, and delivers new economic opportunities across the nation. Today’s announcement will help unlock the full potential of this versatile fuel and support the growth of a strong, American-led industry that ensures the United States remains at the forefront of the global economy for generations to come. Plug submitted its application to LPO in November 2020.
The release states the Plug is positioned to build out clean hydrogen facilities in several potential locations and to supply its national customer base with end-to-end clean hydrogen at scale.
This project advances President Biden’s efforts to strengthen domestic clean energy supply chains, which are essential to meeting the nation’s ambitious climate goals and enhancing our national and energy security.
The DOE expects that hydrogen from the plants will fuel cell-electric vehicles in material handling, transportation, and industry, which could result in an 84 percent reduction in greenhouse gas emissions compared to conventional hydrogen production.
The clean hydrogen facilities will utilize Plug’s electrolyzer stacks that are manufactured at the company’s state-of-the-art gigafactory in Rochester, NY and will use modular designs to ensure a resilient hydrogen fuel delivery network. Plug is among the leading commercial-scale manufacturers of electrolyzers in the United States and currently operates the largest Proton Exchange Membrane (PEM) electrolyzer system in the United States at its Georgia hydrogen plant.
The DOE explains the process:
Electrolyzers use electricity to split water into its component parts, hydrogen and oxygen. Plug’s PEM technology allows it to operate efficiently even with variable electricity, enabling it to leverage electricity from intermittent renewables. Electrolyzers that use renewables to power their hydrogen production produce emissions-free clean hydrogen. The electrolyzer stacks can be easily configured to produce systems at 1 megawatt (MW), 5 MW, and 10 MW scales. (One MW powers the equivalent of 750 American homes based on their instantaneous demand.)
Wall Street's reaction to the news of the loan? A 7% drop in the stock price, bringing it down to $2.44 a share by the close on Friday.
In its 28-year history, Plug has never turned a profit. The company has reported reported $1.4 billion in losses. It also has $930 million in debt already on its books.
Schumer explained this would lock in the federal funding Edwards Vacuum needs for plans to build its new $300+ million dry pump manufacturing facility for the semiconductor industry, the first of its kind in the country, as there is currently no domestic production of semiconductor-grade dry vacuum pumps.
“Edwards Vacuum’s $18 million CHIPS award is locked in. This finalized federal investment will help ensure NY’s semiconductor supply chain is made right here in Genesee County,” said Senator Schumer. “The signed CHIPS award is a major step forward for this $300 million, 600 job project that will be a pivotal stop on America’s semiconductor superhighway. All the major semiconductor companies in New York and across America need this vacuum technology for their chip fabs, that only Edwards will make in the USA.It is a prime example of why our region is growing as the nation’s semiconductor ‘Tech Hub.’ With the funding from my bipartisan CHIPS & Science Law now signed and sealed, Edwards Vacuum’s growth in Western NY can continue knowing the funding will be secured for them to tap no matter the administration. This is a win-win-win: for Genesee County, for Upstate NY, and America.”
This federal funding will support a planned $300+ million investment and 600 good-paying jobs when the facility reaches full production capacity. Schumer explained all chip fabs need vacuum technology, such as that produced by Edwards, to power the sophisticated equipment and state-of-the-art machine tools needed to make microchips. Those tools use vacuum pumps, like those that will now be made in Western New York, to manipulate the chip wafers and control industrial gasses needed to manufacture the finished microchips. By bringing manufacturing to New York, new chip fabs such as Micron and GlobalFoundries in New York and Intel in Ohio can have access to critical dry pumps that will now be made in the U.S., offering chip producers shorter wait times, improved responsiveness, lower risks of supply chain disruptions, and reduced CO2 emissions from an American-made product.
The U.S. Department of Commerce will disburse funds in the coming years as Edwards Vacuum meets project milestones agreed to in the final award.
Schumer also helped the Buffalo-Rochester-Syracuse region win the prestigious Tech Hub designation to support the buildout of the semiconductor supply chain in Upstate NY through his bipartisan CHIPS & Science Law and last year secured a major $40 million investment to implement the Tech Hub’s work with companies like Edwards. The proposal, called the “NY SMART I-Corridor Tech Hub” has built on the historic investments Schumer delivered that have spurred a boom in semiconductor manufacturing and innovation across Upstate NY. Edwards Vacuum is working with Genesee Community College and Tech Hub partners like Monroe Community College, Erie Community College, and the Northland Workforce Training Center to help them hire and train hundreds of new workers.
“The Empire State is becoming a national leader in advanced manufacturing because of the investments New York has made in this industry and the extraordinary help of President Biden. New York State has the talent, infrastructure and innovation to continue on this trajectory and the best is yet to come. My 2025 State of the State includes new initiatives to grow this critical industry, and we’ll continue doing everything in our power to great jobs and boost economic growth,” said Governor Kathy Hochul.
Rochester Regional Health (RRH) is pleased to share that Becker’s Healthcare has named Jennifer Eslinger one of America’s COOs to Know.
This list features standout healthcare leaders nationwide who “expand service lines, foster employee engagement, and spearhead transformative organizational improvements.” It celebrates executives who “lead the charge in crafting and executing initiatives that elevate operational efficiency and fuel success across their organizations.”
“This honor only cements what we at RRH already know - that Jennifer Eslinger is a skilled leader who supports the continued success of this organization and, by extension, the health of our community,” said Richard “Chip” Davis, PhD and CEO of Rochester Regional Health. “Her wealth of healthcare experience, visionary leadership, and care for our team members and patients are measurable by her many accomplishments. We at RRH are proud to work alongside Jennifer and celebrate this well-deserved recognition of her incredible contributions to our purpose and the communities we serve.”
Eslinger serves as President of Healthcare Operations and Chief Operating Officer at Rochester Regional Health. She is a seasoned healthcare executive with almost 25 years in the industry and proven experience establishing, growing, and managing complex, efficient hospital and health system operations. She has worked extensively in both for-profit and not-for-profit healthcare sectors.
Since joining the organization in 2022, she has led a system-wide reorganization with a focus on expanding and supporting rural healthcare. She has implemented transformative workstreams that have enhanced efficiency and streamlined processes throughout the care delivery model.
Furthermore, she successfully integrated and standardized operations across the Rochester Regional Health nine hospitals in Western New York, the Finger Lakes and St. Lawrence region.
A native of Georgia, Eslinger earned her undergraduate degree from Georgia Southern University and a Master of Business Administration from the University of Georgia. She is a fellow of the American College of Healthcare Executives and a Baldrige Executive Fellow.
The inclusion of Eslinger on this list is based on national editorial research. It further establishes RRH as a national leader in strategic healthcare operations and confirms an enduring commitment to bringing efficient, equitable, reliable, and quality healthcare to our community.
ESL Federal Credit Union recently announced several changes to its senior management team. These changes help to position the credit union for robust growth, ensure operational efficiency for its complex business needs, and allow the organization to continue to deliver superior experiences to its customers.
The following individuals will hold new roles within the ESL senior leadership team, effective immediately:
Tom Rogers, CPA, executive vice president, chief operating officer
Tina Knapp, CPA, senior vice president, chief financial officer
Calvin Curtice, vice president/director, product development & management
Emily Cohen, vice president/director, deputy general counsel
“We celebrate the promotion of these six members of our senior management team, whose outstanding leadership and contributions have been instrumental in advancing our mission,” said ESL president & CEO, Faheem Masood. “These promotions reflect our commitment to growing talent from within, and recognizing those who are instrumental in our growth and success. We look forward to their continued leadership and impact as we strive to deliver superior experiences to all our customers.”
Rogers holds more than 30 years’ financial experience, including more than a decade with ESL. He most recently served as executive vice president/director, marketplace, and chief financial officer. As chief operating officer, he will continue to oversee day-to-day banking operations for ESL and also align credit union operations towards its mission to providing superior experiences to all customers.
Knapp is the first woman to hold the role of chief financial officer in the financial institution’s history and holds more than 12 years of experience at ESL. She most recently served as senior vice president/director, payments & branch service support. In her new role, Knapp will oversee treasury, finance, and accounting operations for the credit union.
Bowser holds more than 20 years’ experience with the company, and most recently served as senior vice president/director, product development and management. She will continue to oversee responsibility for development and management of ESL’s product and service portfolios, digital engagement, customer experience, and add marketing and corporate communications management as well.
Ciccone has more than 20 years’ experience at ESL, and most recently served as manager, member service support. In her new role, Ciccone will oversee Card & ATM, Deposit Operations, Loan Servicing, Member Service Support, and Payment Operations for the credit union.
Curtice brings more than 14 years’ industry experience to his role, and most recently served as manager, product development & management. He will oversee the product and pricing solutions for the credit union to help members meet their financial goals.
Cohen’s experience in the legal field stretches more than 12 years, and most recently served as associate general counsel. In her new role, she will lead a team of attorneys within the ESL legal department, assist with regulatory requirements, and provide legal solutions for the credit union’s operations.
United Way of Greater Rochester and the Finger Lakes has finalized agreements with 89 nonprofits to receive multi-year funding grants. Funding distribution is set to begin in January and will total more than $6 million in 2025.
United Way’s award of two, three, and five-year program grants is part of its strategy to deliver impact at scale. The strategy combines United Way’s traditional multi-year grants with additional funding opportunities and nonprofit resources to address the diverse needs throughout the region.
“Our multi-year grants are one way we are helping to support the critical work of local nonprofits and drive impact in our region,” said Jaime Saunders, President & CEO of United Way of Greater Rochester and the Finger Lakes. “Thank you to the generous donors who contributed to our 2024 annual campaign to make these grants possible. We are looking forward to closing gaps and opening opportunities alongside our inspiring partners.”
United Way also recently opened applications for two of their one-year and activity-based funding opportunities--summer program and synergy grants--with more to come in early 2025. Nonprofits are encouraged to learn more and apply to these funding opportunities at unitedwayrocflx.org/nonprofits.
United Way is committed to supporting impactful and essential initiatives so everyone in our region can thrive. Learn more about how you can make an impact by donating to United Way.
The following nonprofits will receive the first installment of multi-year grant funding from United Way in 2025:
Action for A Better Community
All Babies Cherished Pregnancy Assistance Center
American Red Cross, Greater Rochester Chapter
ANT Alliance
Big Brothers Big Sisters of Greater Rochester NY
Boy Scouts of America, Seneca Waterways Council
Boy Scouts of America, Western New York Scout Council
Boys & Girls Clubs of Rochester
Cancer Action
CASA of Rochester-Monroe County
Catholic Charities Family & Community Services
Catholic Charities of the Finger Lakes
Catholic Charities Steuben/Livingston
Center for Employment Opportunities
Challenger Miracle Field of WNY
Chances and Changes
Charles Settlement House
Community Place of Greater Rochester
Consumer Credit Counseling Service of Rochester, Inc.
Dansville Food Pantry
Deaf Refugee Advocacy
Family Counseling of the Finger Lakes
Family Promise of Greater Rochester
Family Promise of Ontario County
Flower City Noire Collective
Geneseo Groveland Emergency Food Pantry
Gillam Grant Community Center
Goodwill of the Finger Lakes
Harbor House of Rochester
Hillside Children's Center
Hope Center of Le Roy
Hope585
Ibero-American Action League
Keeping Our Promise
Legacy Makers
Legal Aid Society of Rochester NY
Legal Assistance of Western New York
Lifespan of Greater Rochester
Literacy Volunteers of Wayne County
Margaret Home
Medical Motor Service of Rochester and Monroe County
MHA Rochester/Monroe County
Mission Fulfilled 2030
Monroe Community College Foundation
Mt. Hope Family Center
Partnership for Ontario County
PathStone Corp
Person Centered Housing Options
Prosper Rochester
Providence Housing Development Corporation
Reach Advocacy
Reentry Association of WNY
Roc Royal
Roc the Peace
Rochester General Hospital
Rochester Museum and Science Center
Salvation Army, Canandaigua
Salvation Army, Geneva
Society for the Protection and Care of Children
Spot-Canandaigua
St. Vincent DePaul Society
The Center for Teen Empowerment
The Center for Youth Services
The Child Advocacy Center of Greater Rochester
The Housing Council at PathStone
The Salvation Army (Rochester Area Services)
The Salvation Army- Batavia Corps
Trillium Health
United Youth Music and Arts
UR Medicine Home Care Certified Services
Urban League of Rochester New York
URMC Noyes Health - Home Safe Home Program
Venture Compassionate Ministries
Veterans Outreach Center
Victim Resource Center of the Finger Lakes
Volunteer Legal Services Project of Monroe County
Volunteers of America Upstate New York
W A V E Women
Warrior House Of WNY
Wayne County Action Program
Wayne Pre-Trial Services
Western New York Rural Area Health Education Center
Rochester Regional Health (RRH) is proud to announce its inclusion once again in the Becker’s Hospital Review list of the 100 hospitals and health systems with top-performing orthopedic programs, celebrating their leadership in advancing orthopedic care nationwide. These institutions are at the forefront of minimally invasive treatments, pioneering discoveries and innovative clinical trials that significantly improve patient outcomes. Their commitment to enhancing the quality of life for orthopedic patients sets a national standard of excellence.
"Rochester Regional Health’s inclusion in Becker’s Hospital Review list of top-performing orthopedic programs for the second time is a testament to the dedication and expertise of our orthopedic team," said Richard 'Chip' Davis, PhD, CEO of Rochester Regional Health. "At RRH, we are committed to advancing orthopedic care through innovative treatments and a relentless focus on improving patient outcomes. This recognition reflects our ongoing mission to enhance the quality of life for our patients and to set a national standard of excellence in orthopedic care."
Designated as a DNV Orthopedic Center of Excellence, Rochester Regional Health performs 18,000 orthopedic surgeries and manages more than 180,000 outpatient visits annually. RRH is a regional leader in joint replacement, performing more than 6,000 procedures yearly for hips, knees, shoulders, elbows, ankles and cervical spines. Increasingly, more of those procedures use state-of-the-art, minimally-invasive robotic techniques. RRH completes over 1,000 robotic-assisted total knee replacements annually.
“Each and every day, the orthopedics team across Rochester Regional Health delivers nationally recognized orthopedic care to thousands of people in the communities we serve,” said M. Gordon Whitbeck, MD, Executive Medical Director of Orthopedics at Rochester Regional Health. “We know that our patients are eager to receive relief from pain, restore mobility and get back to doing the things they love – we are here for it.”
Many of the patients seeking those procedures are older adults. RRH is among a select few health systems in the country offering a verified Geriatric Surgical Program that provides older adult patients personalized surgical plans, including comprehensive pre-op evaluations before they even enter the operating suite. Those individualized plans lead to improved surgical outcomes, fewer complications and shorter hospital stays.
RRH is also proud of its Sports Medicine division, which serves athletes of all levels and abilities as the designated provider of athletic training to 17 school districts and high schools and five colleges and universities.
The Becker’s editorial team curated the Top 100 list by evaluating rankings and accolades from trusted organizations like U.S. News & World Report, Newsweek and Healthgrades, along with reviewing nominations. Organizations cannot pay for inclusion on this list.
Michael Marsh and David Hall, Edward Jones financial advisors in Genesee County, invite the public to attend a holiday open house from 2 to 4 p.m. on Saturday, December 7, at 7 Jackson Street during Christmas in the City.
Demonstrating its ongoing efforts of improving employee resources and compensation, Tompkins Insurance Agencies has announced it is a recipient of Mployer’s “Top Employee Benefits Consultant Awards” in western New York. Tompkins Insurance Agencies is in good company, ranked among 750 of the highest-performing employee benefits providers in over 50 U.S. regions, and was awarded the accolade among just 25 in western New York.
"We are thrilled to have been recognized as a top-rated insurance advisor in Western New York by Mployer,” said David S. Boyce, president and CEO of Tompkins Insurance Agencies. “We pride ourselves in serving businesses and organizations that employ the people of our community, and this accolade shines a light on that distinction.”
Mployer, a nationally leading software company based in Nashville, Tennessee, offers industry-leading, transparent benefits analytics that allow employees to fully optimize their resources. Utilizing advanced technologies, Mployer pipelines employers and brokers with unbiased research in support of their efforts to help employees better manage their benefits.
As a winner of the Top Employee Benefits Consultant Award Program, Tompkins Insurance Agencies was assessed on multiple categories; the program evaluated benefit providers based on expertise throughout various industries, the size of the company, plan design features, along with client testimonials.
Photo of Rebecca McGee, courtesy of Tompkins Community Bank.
An expansion of its internal workforce, Tompkins Financial Corporation has welcomed Rebecca McGee as an employee experience team lead in its human resources department. McGee, who brings 16 years of experience to her new role, will support the financial institutions’ existing teams within Tompkins Financial Advisors and Tompkins Insurance Agencies.
“Rebecca has established herself as a dedicated professional, demonstrating her commitment to quality, efficiency and symbiotic employee relationships throughout her career,” said Stacie Mastin, senior vice president, director of human resources. “Her extensive experience and the values she holds are paramount and will undoubtedly make her an asset to our organization.”
A graduate of Plattsburgh State University, McGee holds a Professional Human Resources (PHR) Certification, Society of Human Relations Management Professional Certification (SHRM-PC) and a LEGO Serious Play Facilitator, in addition to her bachelor’s degree.
Before joining Tompkins, McGee was the director of human resources for the City of Batavia, New York. An active member of her community, McGee serves as a board member for Rochester Regional Health United Memorial Medical Center and the Business Education Alliance (BEA) and volunteers with Leadership Genesee and the Genesee Area Personnel Association.
Currently, McGee resides in Batavia with her husband, Patrick.
The cost of doing business has doubled since the pandemic, said Tim Call, former owner of Empire Tractor, while explaining why he decided to sell the company to Champlain Valley Equipment, a family-owned group of farm equipment retailers based in Vermont.
"He (Brian Carpenter, owner of Champlain) is a great businessman, a great person, and has been great to work with, so I knew that he would take care of our employees and our customers the way that I wanted them taken care of," Call said.
Call started in the industry working for his father's store in Batavia, but when International Harvester was acquired by Case, Call's father sold the business to Case, so Tim Call took a job with Monroe Tractor.
One day, he needed a new belt for his Troy-built rototiller and that required him to visit Tri-County Tractor, owned at the time by Carl Colantino.
Tim had heard the business had been sold so he asked about it and Colantino said the deal fell through.
"Why? You interested?" Colantino asked.
They talked and Call decided Colantino was asking too much for the business.
"Two weeks later, my mom passed away from cancer. That made me start thinking, what am I going to do? Am I always going to work for somebody else here?" Call said. "I got a chance to own one of the four major farm equipment dealers in United States, and a Ford New Holland dealership at the time. It took a while, but the Tuesday before Thanksgiving in 1994 we actually closed the deal."
In 2000, Tri-County merged with Finger Lakes Tractor and RMC Equipment, forming Empire Tractor.
About eight years ago, Call bought out his seven other partners, and a year later, he brought in Phil Doty as a partner.
Both Call and Doty remain with Champlain. Call is managing the Batavia store and Doty manages Watertown and Canton.
Since the pandemic, supply chain issues, new tariffs, especially steel tariffs, higher insurance costs, higher wages, and other rising costs have increased business expenses. Since no Call family member is in line to take over the business, and Call turns 65 next month, it seemed like a propitious time to sell.
"It was to the point where, if I were going to stay in business, I'd have to invest a couple million more," Call said. "Where am I going at my age, with nobody coming on? So I just felt it was best, especially when we're putting up against private equity companies like Land Pro, Sydenstricker Nobbe Partners, United Turf and Ag, and all these other people. So, it seemed like the time was right, but I could still work. I still like what I do, and I'll still be here to make sure that our employees and customers around here are taken care of."
As for market conditions, Call said, "The price of the equipment is 50 to 75% higher than it was, and the freight to get it here is twice as much. The setup to put (equipment) together is twice as much. You know, all our costs are up, like everybody else's. All the employees have to get more money. Insurance is going through the roof. It's just the investment to run the business is a lot more than what it was."
He added, "Everybody raised their prices when steel went up. Everybody raised their prices with freight when fuel prices went up. Nobody's dropped. Their prices go up. They don't come back down."
There are bright sides to the industry, though. Locally, for example, dairy farms are doing well, Call said.
"Right now everybody's saying ag is down. Farming is down," Call said. "Well, they're talking about corn and soybean, and that's mostly the midwest, and any cash grain farmers around here are down, but the dairy farmers are doing pretty well right now, so we're a little more immune to the swings up and down."
Call has known Carpenter, a second-generation owner of Champlain, since Call took over Tri-County. They were part of the same Dealer 20 group (a group of dealers from all over the U.S. and Canada who share best practices and business tips).
Except for Dixie Chopper, a more residential-oriented product, the Champlain product line is much like Empire's -- New Holland, Oxbo, Great Plains, and Woods Equipment. (A full list of lines carried by Champlain can be found by clicking here).
"We've got Kioti, and they've done a great job and got a zero-turn mower. They've got gas and diesel," Call said. "We handle the commercial zero-turn mowers. We don't handle really residential.
Call is confident customers won't notice much difference with the new owner. Most of the Empire employees remain, the equipment lines and service centers remain the same. Other than new cards and new computer systems, not much has changed, Call said.
"They're very customer-focused, like we were. They want to take care of the customers," he said.