Social media has been a great way for Le Roy Central Schools to reach out to the whole community about what is going on at district schools, Superintendent Merritt Holly says, but there does need to be clearer communication with parents about what information is going out on social media compared to what is being sent home in newsletters and email.
Different messages are better suited to different media, Holly said during Monday's Board of Education meeting, updating the board on recent social media survey results.
"We will do a better job of getting out -- where do parents go (to get information)?" Holly said. "Principals are still communicating through newsletters, weekly reports, things like that. Social media is not necessarily what most parents want it to be. It's not the forum they want to look for (that information), and what we want to do (on social media) is capture the moments and events that are going on."
Le Roy's robust social media effort owes a lot to former Le Roy High School Principal Tim McCardle, who is an avid and talented photographer and made good use of social media platforms. When he left, the district wanted to continue a strong social media effort, and BOCES helped out by providing a part-time social media content producer, Alecia Kaus. Kaus, a Batavia resident, is a veteran videographer in the region.
When Kaus started contributing to the social media program a year ago, the district went from one major social media presence for the high school to a combined social media presence for both the high school and Wolcott Street School.
Some people like everything on one page, and some people don't.
That seemed to be the theme of the response to the survey -- people divided into two camps about what they like.
"We got both sides, which is right where we want to be," Holly said.
Holly said the survey results show respondents are split on whether social media stories are too long or just right. They also want more coverage of some things -- say modified or JV sports -- that the district just doesn't have the resources to cover (every publisher's dilemma).
After the meeting, Holly said he likes the ability of Kaus to either capture the moment or use her visual storytelling skills to give viewers a fuller picture of campus life.
"She brings the story part of that to that component to it where, again, we've had feedback that some people don't like the length of them and other people that do -- but I think that you can find something either in the moment with a capture and picture or you can find it a true in-depth story about what's going on in our schools."
Whereas newsletters and reports deliver important information to parents about policies and programs that directly impact students, social media gives the district opportunity to shine a light on what teachers and students are actually doing on a daily basis, and that's good not just for students and parents, but also alumni and the rest of the community, Holly said.
"For our greater community, what better way to find out what's going on in school than to see a tweet, to get on Facebook to see an event either if it's athletics, if it's music, if it's just in the classroom, showing a moment,” he said. “I think it's so important for us to show what's going on. If not, people are going to draw their own conclusions on what's going on. What better way is there to share our experiences and what we're doing? They're authentic, they're real. And to be able to show that through social media is a great way to go."