United Memorial Medical Center

"Upon the whitewashed walls, a woman’s shadow falls — a woman walketh o’er the darksome floors. A soft, angelic smile, lighteth her face the while, in passing through the dismal corridors."

That line from a Victorian-era poem by Emma Lazarus may not hold completely true to the bustling hospitals of today, but how many patients can probably relate to seeing that soft smile from a helpful nurse? Lazarus penned the poem about Florence Nightingale, a famous British nurse of the 1800s who offered comfort to soldiers during the Crimean War. 

She also serves as inspiration for a traditional ceremony conducted by the GLOW Nurses Honor Guard, a local chapter of the New York State Nurses Association.

“It’s been an organization for a really long time; it recognizes nurses who have passed on. Our purpose is simple: to honor our fellow nurses during their funeral or celebration of life,” member Amy Bontrager said to The Batavian. “We’re trying to get more recognition for it, because of all the funerals that I’ve gone to, everyone said, every single time they’ve said, ‘I didn’t realize this was a thing, this is great that you guys do this.’”

The local chapter is planning to honor nurses during National Nurses Week with a brief ceremony at noon, May 12, in front of United Memorial Medical Center, 127 North St., Batavia. This is the first time the ceremony has been held at the hospital. It includes a reading of a Florence Nightingale poem, some audience participation, and the honor guard in traditional nurses' all-white uniforms with blue and red capes, Bontrager said.

“The purpose is to remember those nurses who have previously passed on without having had a Nurses’ Honor Guard ceremony. Anyone who has previously lost a loved one who once served as a nurse — LPN, RN, NP, or the public in general — is welcome to attend,” she said. “To me, it’s important because I have an emotional connection to being a nurse; they do a lot of things no one ever knows about — a gentle touch, a smile, giving hope, the bigger picture that you’re making a difference. It’s very emotional.”

New York State Honor Guard’s vision is to “make sure that when a New York State nurse is coming to the end of life or has passed away, that nurse is not forgotten. Volunteer nurses from all over New York are committed to remembering the careers and commitment of their colleagues,” with a mission to pay tribute to these nurses, including living tributes to those who are approaching end-of-life care.

The organization has grown from one chapter to 24 that cover 59 of the 62 counties in the state, including Genesee. Many funeral homes are aware of this service, Bontrager said, and members hope to continue spreading the word so that nursing friends and families keep it in mind when planning to honor loved ones.

“We stuff it all down, but it’s in there,” Bontrager said of colleagues’ memories, and her own nursing experiences that began in the 1990s. “It’s very moving, just offering support to fellow nurses.”

And now and then there slips

A word from out her lips,

More sweet and grateful to those listening ears

Than the most plaintive tale

Of the sad nightingale,

Whose name and tenderness this woman bears.

Her presence in the room

Of agony and gloom,

No fretful murmurs, no coarse words profane;

For while she standeth there,

All words are hushed save prayer;

She seems God's angel weeping o'er man's pain.

And some of them arise,

With eager, tearful eyes,

From off their couch to see her passing by.

Some, e'en too weak for this,

Can only stoop and kiss

Her shadow, and fall back content to die.

No monument of stone

Needs this heroic one —

Her name is graven on each noble heart;

And in all after years

Her praise will be the tears

Which at that name from quivering lids will start.

And those who live not now,

To see the sainted brow,

And the angelic smile before it flits for aye,

They in the future age

Will kiss the storied page

Whereon the shadow of her life will lie.

Florence Nightingale By Emma Lazarus

For more information about the honor guard, go HERE. 

There was one upside to being one of the few men at the Pink Hatters & Friends annual dinner this year, comedian Dan Viola says.

No line at the restroom. Ta-dum-dum.

While humor might seem out of place for something as potentially sobering as an event to celebrate cancer survivors and remember those who have died from the awful disease, this event was a mix of light-hearted laughter and thoughtful recognition.

Viola was in the program line-up after a survivor recognition of those who have survived significant milestones of one year and beyond, and that followed guest speaker Dr. Lori Medeiros, who specializes in breast diseases and breast surgery. 

The key importance of having the event is to “celebrate our community’s survivors and continue to fundraise funds for our local community,” nurse manager Olivia Barren said. 

She and fellow nurse managers from United Memorial Medical Center’s maternity department came together to put the event together, she said. There were nearly 300 people in attendance, made up of about 50 percent cancer survivors, plus their family, friends, and hospital staff.

“We’ve had really good success with fundraising. And I think at the end of the day, just getting everyone together and being able to celebrate the success, and all the hard work that we put into it, and everyone's survivor’s story, it’s really great,” she said. “We start with the basket raffle. That's our primary source of fundraising. We did a dessert dash, which we were able to raise just under $2,000 with the dessert dash, which I'd never even heard of before. Each table fundraised just within their dinner table, and they put money in an envelope …  We had all the way up to $147 was our winning table, and they got to go first. So we raised a lot of money in a very short amount of time with that, so they get to go and pick desserts first. And then the second highest envelope, and next and then so on and so forth.”

Thanks to donations from local bakeries and restaurants, those tables with the highest contributions then dashed to select one of 37 desserts of their choice, she said. It made for a fun ending to dinner and a good way to raise more money for the cause. 

Aside from the fundraising aspect, Barren has a deeply personal reason for her passion: “My mom is actually a breast cancer survivor,” she said.

“And so it’s very meaningful to me,” she said. “I’m the OB Department nurse manager, so we do a lot of education for obstetric patients about breast cancer and early screening. And it just hits home, mostly because of my mom.” 

The basket raffle, featuring themed baskets of various items, involved contributions from hospital workers and members of the community, she said. 

While attendees still wear pink attire and many wear colorful fun pink hats, the main theme of breast cancer awareness for the month of October has expanded to include colon cancer as well.  

“All of us wear pink hats to honor breast cancer. But this year, we're talking a lot about — our keynote speaker is actually a survivor of colon cancer,” Barren said. “So not just breast cancer, anybody with cancer stories. But we do focus a lot on the breast cancer side of things.

“I really love being super involved. I love getting together with a community. I love getting together with my friends outside of work to really network and hang out in a low-stresson  environment compared to being in the hospital every day where we're dealing with life and death.,” she said. “Here, we get to have fun, eat wonderful food and raise money for our community.”

Press Release:

The St. Jerome Guild, Inc., selects the recipients of the annual St. Jerome Guild Health Career Professional Scholarship 2023.

Two UMMC/Rochester Regional Healthcare providers are this year’s recipients. This award is offered annually to outstanding employees who are continuing their education to support healthcare in our local community through UMMC/Rochester Regional Health.

Nicole Hopkins, RN, specializing in patient pain management is striving for a degree in Family Care Nurse Practitioner and currently attending Roberts Wesleyan. Jennifer Kula, is a patient care technician and is currently enrolled in the second year RN program at Genesee Community College.

Additional awards of $100 each were given to Mary Caprio and Vanessa Eason who are both pursuing degrees to enhance their careers at UMMC.

If you have any questions, please call me at the cell below or contact me at maredickinson@gmail.com.

 Submitted Photos

A proposed rule change from the Centers for Medicare and Medicaid Services (CMS) could provide Batavia’s United Memorial Medical Center (UMMC) with an additional $8.5 million every year.

Other hospitals across the state would benefit with their own additional funding. The overall proposal, currently under review, could bring an additional $967 million every year to hospitals in upstate New York.

The proposal, if implemented, would deliver a big win for UMMC, whose administrators have long complained Medicare has underfunded them.
The state has a shortage of doctors and nurses. With additional funding, UMMC and other hospitals could pay for more specialists from both professions.

U.S. Senate Majority Leader Chuck Schumer (D-NY) announced the proposal Friday. He said hospital systems across upstate New York have for many years received less than the national average for the services they provide.

Rochester Regional Health (RRH) oversees UMMC. In a statement, company officials predicted good things will come from this extra funding.

“We are optimistic that this proposed rule change would be an important first step on the federal level to address the years of Medicare underfunding we’ve experienced,” according to the statement.
“Currently, RRH receives around $0.84 for every $1 we spend on Medicare patients. Moving forward, we will keep on working with our federal, state and local partners in the fight for fair funding levels so we can continue to provide the high-quality health care this community needs and deserves.”

The Medicare Wage Index rate is used to determine how much money the U.S. government pays hospitals for labor costs when they treat Medicare patients. Each metro area is assigned a rate that dictates whether they receive more or less than the national average for health care labor costs.

Since the 1980s, Schumer said hospitals in the Albany area, for instance, have received only 86 percent of what the average hospital receives to account for wages, which does not reflect that city’s true wages and labor market.

“This means that hospitals from Buffalo to Albany and Watertown to Binghamton, big and small, in rural and urban areas, can get the support they have long deserved,” Schumer said.

“I will use all my clout as majority leader to push CMS to finalize this proposed wage increase, and I won’t stop until Upstate NY hospitals get the full reimbursements they have been denied for too long.” 

Photo of United Memorial Medical Center in Batavia, by Howard Owens.

Since United Memorial Medical Center has partnered with Healogics, an industry leader in wound care, it has cared for 9,000 patients and 40,000 wounds in the last seven years alone, with "highly skilled and trained staff” leading the hospital’s Wound Care and Hyperbaric Center as the recipient of two awards for its treatment achievements this week, Healogics Director of Operations Toni McCutcheon said Tuesday at the North Street facility.

“There are 65 collective years of experience in this wound care center, which is amazing. They provide exceptional wound care within the community. And since the center's opening, they have encountered nearly 40,000 wounds. It's amazing. It's amazing what the center does, it is reasonable to expect this center to have exceptional care and amazing healing outcomes,” she said. “So with that, the first award I'm going to present is an award for Clinical Excellence. This award is achieved by clinics that are in the top 10 percent of the wound meats adjusted comprehensive heal rate. The center is compared against over 600 other centers within the country that achieved top 10 percent.”

She added that, having visited the center, it’s an obvious team effort, and “these patients are well cared for and their wounds are healed and that's important to get them back their quality of life.”

This is a first for the Clinical Excellence Award, and a seventh time to be named Center of Distinction.

Dan Ireland, CEO of UMMC, spoke on behalf of hospital leadership and the board to congratulate the team and tell them, “we can’t be more proud of what this team has accomplished for the seventh time.”

“I can reflect on years ago when we first opened the center, we were all excited to have hyperbaric machines like that was the really cool thing to have. And we would show them off, but it quickly went beyond the fact of the equipment that we have, but to this great culture of a care team that we have here,” he said. “And it can't go without noticing it is all types of providers that play a role in here. You know from from Dr. Canzoneri and his provider team, to our PAs to our LPNs to our nurses to our support staff. They collectively work together to make sure that care is provided to the highest level and to be able to receive an award like this with such high score.”

One his Dr. Joseph Canzoneri’s “special patients,” Cherry Carl, shared her story of needing help for a hematoma that was ‘huge, painful” and could not be treated by her primary care physician. So she researched it and found UMMC’s Wound Care Center.

She drove two hours round-trip, and Dr. Canzoneri agreed to help. He explained what he was doing step-by-step and treated cut out the hematoma so that she could heal.

"No matter who you are, no matter where you are in your life's journey, you're welcome here. And no wound I think, is too small in this place. And then he exudes confidence. And he made sure that I knew what I had to do when I went home,” she said. “That meant weeks of coming here once a week, so he could scrape and scrape, and then it healed, but I if I hadn't come … because the wound was infected with Mersa an E. Coli. And if I had ignored it, I don't know.”

Canzoneri said that 50 million people globally suffer from foot and leg ulcerations each year, and the average healing time in most cases is over a year. That puts patients at high risk for amputations, death and other comorbidities, he said.

“Studies have proven and shown that basically, this team approach that we have here, especially at UMMC, helps reduce these comorbidities and mortality by 9 percent. Now, our job at UMMC wound care is not just to heal the patient, but it's to heal the patient as fast as we can and prevent the reoccurrence,” he said. “Our team approaches and uniqueness at UMMC help us further utilize our well-trained nurses, our dieticians, hospitals, physicians, infectious disease team vascular specialists, podiatry, orthopedics, nephrology, endocrinology or cardiology consultants, radiology, physical therapy, orthotics, home nursing care, and I'm sure a few others I forgot to mention. 

"This ability to coordinate quickly and effectively is what the patient needs in our Wound Care Center is what really makes us and helps us achieve that seven-year center of distinction,” he said.

 

Top Photo: Toni McCutcheon, director of operations for Healogics, left, presents an Award of Clinical Excellence to United Memorial Medical Center's Wound Care and Hyperbaric Center, led by Dr. Joseph Canzoneri, far right, Tuesday at the Batavia facility; team members celebrate their seventh Center of Distinction Award, also presented during the event; and a special patient shares her story with event participants. Bottom photo, a poem written by Cherry Carl for Dr. Joseph Canzoneri. Photos by Howard Owens.

Jason and Ashley Mlyniec and their two sons were some of the many people — adults and kids alike — sporting sunny yellow attire Thursday at Centennial Park.

The Batavia family had set up a table with a pitcher of lemonade and glass jars of lemon suckers and lemon puffballs. They definitely fit the theme of the inaugural lemonade stand fundraiser hosted by Rochester Regional Health and United Memorial Medical Center.

“We’re on the hospital foundation board,” Mrs. Mlyniec said. “This is for a good cause. We’ll do it again next year.”

Under the umbrella of RRH, each lemonade stand was created by individual families and groups that wanted to help raise money for the Swaddle Program. While one participant blew bubbles at her table, another stood behind a Charlie Brown-themed “the doctor is in” sign, and all of them had a special twist to their decor, including plenty of lemons.

The first-time event chairman was 10-year-old Patrick Casey, chosen for his prior involvement with fundraisers.

“I had some spare money, and I gave it to a fundraiser for the hospital, because it’s for a good cause,” he said. “If you’ve got some spare money lying around, give it to a good cause.”

Last year his mom, Lauren was talking with others about how to get young kids involved in the lemonade stand idea, and she in turn told Patrick about it.

“He thought it would be pretty fun to do for the summer,” she said.

The Caseys — including the chairman's father Peter and sisters, Madelyn and Emily, who wanted to help out — weren’t certain how many glasses of lemonade they handed out. Though Patrick did have to make a run or two for some more cups. Overall, the experience has been “cool,” he said.

“Knowing that you made all this happen, and all these people coming here to raise money,” he said.

As for the money raised, it will go for the purchase of baby swaddles, Senior Development Officer Lori Aratari said.

“Working with the maternity department, we realized that we didn't have the funds to be able to purchase the baby swaddles. So I kind of put my thinking cap on and said what can we do that would interest the community and engage families to want to support purchasing the baby swaddles for every baby that's born?” she said. “We obviously want to make sure our babies are safe when we let them leave the hospital. We're hoping that this will become an annual event. And as you can see, folks are outdoing themselves with the variety of displays that they have to sell their lemonade, so it really was open to them to be creative.”

The goal was to raise $4,000 to buy 500 baby swaddles, and $3,600 had already been raised before the 5 p.m. start time through the hospital’s Just Giving online platform, Aratari said.(For more about the Baby Swaddle initiative, see related story, Tuck 'em in, keep 'em safe.) 

Photos by Howard Owens

Top photo: Patrick Casey, 10, this year's chairman of the first-time Lemonade Stands fundraiser for Rochester Regional Health and United Memorial Medical Center Foundation.

Second photo: The Casey family -- Patrick, Madelyn, Peter, Emily and Lauren -- enjoys working its stand Thursday at Centennial Park, Batavia. 

Emerson Warner with lactation nurse Jay Balduf

Marigrace Cummings pours a cool cup of lemonade for Rick and Jane Scott

Maiy, Knox and Fae work at their lemonade stand

Mercedes Houseknecht plays in bubbles.