UConnect Care

There was plenty of holiday cheer at the Recovery Station on Wednesday evening with hot cocoa, cookies, free books, and a visit by Santa and Mrs. Claus.

Visitors could pose with the jolly couple, and were provided a color print in a unique frame. 

Press release:

Understanding that creative expression serves as a therapeutic means toward healing and self-esteem, the Suicide Prevention Coalition of Genesee County and UConnectCare are partnering to sponsor the Grateful for Recovery art show throughout November.

“The mission of this art show at Richmond Memorial Library is to let the community know that people do recover from substance use disorder, mental health and other issues while giving them the opportunity to share their experiences and break down the stigma surrounding recovery,” said Sue Gagne, Suicide Prevention Coalition coordinator.

This local initiative follows on the footsteps of the national Art of Recovery project started earlier this year by the Substance Abuse and Mental Health Services Administration.

Gagne said all submissions will be displayed in the Gallery Room at the library from Nov. 1-30. Artists are requested to drop off their work by October 28 at The Recovery Station, 5256 Clinton St. Rd., Batavia. Participants may submit up to three pieces of art for this show.

“We’re accepting work in various genres – original drawings, paintings, photographs, mixed media, poetry and more,” Gagne noted, adding that family members of those in recovery are welcome to submit as well as those under 18 years old, with parental permission.

“Additionally, we’re asking that each artist submit a short bio or a paragraph about his or her journey in recovery,” she said.

Artists are able to sell their work through this show, Gagne added. Each piece does not have to be framed but all pieced need to have a proper hanging system or hardware to be placed in the Gallery Room.

For more information about the show and/or to receive entry and consent forms, contact Gagne at sgagne@uconnectcare.org or at 585-813-6448.

Press release:

UConnectCare is expanding its support services to those struggling with substance use disorder by placing Harm Reduction Vending Machines at agency sites in Batavia and Albion.

One machine is located in the entrance of space leased by the agency in the front right corner of the building at 5130 East Main St. Rd., Suite 5, Batavia, and the other can be found at the agency’s Albion clinic at 249 East Ave.

“New York State’s Office of Addiction Supports & Services identifies Harm Reduction practices as part of the treatment continuum and a way to reduce overdose deaths – and we at UConnectCare are on board with that school of thought,” said UConnectCare Chief Executive Officer John Bennett.

“Harm Reduction is an important tool to keeping people alive so that we can provide brief interventions that move them towards treatment. It’s a patient-centered approach allowing people to make informed decisions about their treatment needs, just like other medical issues.”

Erin Phelps, the agency’s Harm Reduction project director, said the free vending machines remove the cost barriers to those seeking safer use supplies.

“If anyone needs these items, they can come to these offices and dispense them with no questions asked,” she said.

Phelps said those accessing the supplies will have the opportunity to meet with a member of the Harm Reduction staff but are under no obligation to do so or to accept literature focusing on treatment and/or recovery.

The machines will be stocked with harm reduction kits, naloxone (Narcan), fentanyl and xylazine test strips, drug disposal bags, hygiene kits and other items – all at no charge.

In Batavia, they will be accessible from 8 a.m. to 4 p.m. Monday through Friday and during open access hours. In Albion, items from the machine can be utilized from 7 a.m. to 8 p.m. on Mondays and Wednesdays, 7 a.m. to 5 p.m. on Tuesdays and Thursdays, and 8 a.m. to 4 p.m. on Fridays.

Previously, the agency (formerly Genesee/Orleans Council on Alcoholism and Substance Abuse) announced a Harm Reduction Mobile Outreach unit that visits several locations in the two counties five days per week.

Phelps emphasized the overarching goal of harm reduction is “to keep people alive and being ready to help them if and when they’re ready to seek help.”

Walk-ins are welcome to utilize Open Access. The program’s hours of service are 4 to 6 p.m. on Tuesdays and Thursdays and 10 a.m. to 2 p.m. on Saturdays at 5130 East Main St. Rd.

For more information about harm reduction services, opioid overdose prevention training and to see the mobile unit schedule, go to www.uconnectcare.org, the UConnectCare or The Recovery Station Facebook pages or send an email to harmreduction@uconnectcare.org.

Press Release:

As someone in recovery for more than four decades, Linda Ackley knows what those struggling with substance use are going through.

Now in her 22nd year at UConnectCare (formerly Genesee/Orleans Council on Alcoholism and Substance Abuse), Ackley is a Credentialed Alcoholism and Substance Abuse Counselor currently is serving as a “tech.”

A dedicated employee, her experience and compassion have made a difference in the lives of her clients at the agency’s Atwater Community Residence and Detox Center.

It was in her mid-20s when Ackley came to grips with her excessive drinking and -- leaning on what she calls “her higher power” -- found the strength to put those days behind her.

“I went back to school and got my diploma (she had dropped out after becoming pregnant at the age of 16),” she said. “Then, I went to Genesee Community College and got my associate’s degree in social work, and from there I went to Brockport and got my bachelor’s degree in mental health/social work.”

Since then, she obtained her master’s degree and has worked tirelessly to counsel and mentor people seeking to break free from the grip of substance use.

“When you’re trying to relate to young people who are in the program, it makes a big difference if you can tell them that you’ve been there; that you know what the heck they’re going through,” she said. “If they find out that your book smart, they’re going to give you a hard time. They’ll say, ‘You don’t know how I feel.’ Yeah, you do know how they feel when you’ve been there.”

Ackley’s work ethic has transferred to her daughter, Carrie Anne, who also works at UConnectCare. She also has a son, John, who lives in Genesee County. Her other son, Francis, died in 2001.

When not at work, Ackley and her longtime partner, John, rescue animals – primarily cats.

“We've been saving the animals for years,” she said. “That’s my big thing now. I’ve got 12 of my own after I fixed them and got them all sets, and four kittens that I’m fostering right now.”

Ackley said she is proud of her granddaughter, Julietta, who is enrolled at Skidmore College in Saratoga Springs in pursuit of a PhD.

“I raised her, although not my blood, right along with my other grandchildren (after Francis died),” she said. “I’ve had her for 20 years and she’s doing great.”

Ackley suffered a severe injury to her right arm years ago while working at Genesee County ARC (resulting in replacement of the bone from the shoulder to the elbow), but that hasn’t slowed her down. She also underwent heart surgery earlier this year.

“They put a watchman into my left valve,” she said, adding that she returned to her job several weeks later.

As far as working at UConnectCare is concerned, Ackley said “this place is just like family.”

“It’s a great place to work,” she added. “We all work together and do our best for our clients.”

She said she encourages those in recovery – young people who have come through UConnectCare – to pursue a career in substance use or mental health counseling.

“We had two people here that were in the program that I encouraged to get into recovery, and after that come back here to work,” she said. “Guess what? They’re back here working.”

The path to recovery begins with U. At UConnectCare, we want you to work with us. For more information on employment opportunities, go to www.uconnectcare.org.

A request for $100,000 in funding for the purchase of a motel for transitional housing by John Bennett of UConnect Care, was fairly quickly moved onto Wednesday’s Ways & Means meeting after Genesee County Legislator Marianne Clattenburg voiced concerns about what she deemed questionable use of taxpayer funds Monday.

Bennett, chief executive officer of the longtime-named agency Genesee/Orleans Council on Alcoholism and Substance Abuse and recently renamed UConnect Care, laid out his case for using grant funds that are earmarked for opioid-related purposes to purchase The Attican, a 29-unit motel in Genesee County. 

Perched at the top of a hill at 11180 Alexander Road, the motel would serve the needs of the agency by housing singles and single parents with small children in need of safe housing while they are transitioning from rehab for anywhere from a few days for up to three months, Bennett said during Monday’s Human Services meeting.

Bennett said that he’s got funding of $600,000 from grants, $100,000 from GCASA, or UConnect, and is requesting $100,000 from Genesee County to top it off for the total $800,000. His proposal will move to the Ways and Means meeting at 4:30 p.m. Wednesday, which is chaired by Clattenburg.

The facility would probably operate with a payment in lieu of taxes (PILOT) and paid for with a five-year grant from UConnect, other resources and Genesee County, he said. 

“We plan to have a maintenance person living there. We’ve done our due diligence,” he said. “We maintain our properties. It’s a new adventure for me; it’s a little bit of a stretch, but it’s the right thing to do.”

His agency had a grant with some beds prior to COVID and the pandemic, and now no longer operates those, which were for crisis housing situations for folks to stay up to seven days, he said. 

There are people using The Attican for temporary housing now, which can get expensive, but it accommodates their current lifestyle, he said.

Legislator Gary Maha asked if Bennett would be returning at some point down the road to ask for more money. Bennett didn’t think that was the case, as most of the funding is in place for the purchase offer, and “we have the means for programming,” he said. 

He painted scenarios of a single mom with kids who may be struggling with other issues as well as drugs; individuals couch surfing without a stable home of their own; or other issues that make for an unsteady way of life.

Maha agreed that “you don’t see people sleeping under a bridge or under a park bench here; it’s different,” versus in larger cities where homelessness is literally on the streets. It’s more about unstable housing, Bennett said. 

“These guys will catch me in the parking lot and thank me. Having some crisis housing for people, it’s huge,” he said. “We have a lot of people that have been using our system for a long time … they put some sobriety together, struggle, and relapse. We’re that safe place for them to be.”

County Mental Health Director Lynda Battaglia offered her support for the idea, emphasizing that housing is an issue for lots of people, not just for those with addictions, but with mental health issues, coming out of the hospital, were homeless and now need a place to stay.

“They can go there. And we struggle with housing. We have a couple of respite beds that it's usually like a 30-day minimum stay. And those are full all the time, and we have a waitlist. So that individual is going out of the hospital, we have to work with DSS, we have to try to find something,” she said. “The thing about somebody that needs housing, and they're trying to recover, and they have mental health issues and all of these other issues just working against them somehow. It just sets the foundation for them to then take some additional steps forward to live a productive life, a healthy life.”

She asked Clattenburg how she thinks she would be able to begin all over again without anything. What would you do? Battaglia said.

Clattenburg pivoted to the housing ratio in the city of Batavia: 51 percent is rental versus 49 percent owner-occupied homes. 

“So if the grand plan is to change more housing, into supportive housing, and take a property off the tax rolls, and change the whole nature of this community, then you're not going to have my support. There has to be some give and take here,” Clattenburg said. "And now we're not going to have any women in Batavia, and it’s going to be all men. So I don't know what that does to the dynamic of the public safety atmosphere. Do you have a pilot in the city of Batavia for any of the other properties that you have, but you’re going to have a pilot for this one? That’s a whole other question.

“I mean, I understand that years ago, you know, you’d get this kind of crisis we’ve all had in a family, but this used to be part of the family’s thing. But now the government has replaced the family. So, I don't know how we ever get ahead of all of this. I just don't know,” Clattenburg said. “And I just don't know if throwing programs and programs and programs, that we're ever going to get there at some point. Myself, as a representative of this community, has to say no, we need to be thinking of our people too.”

Bennett and colleague Luke Granger said their purchase offer would be $800,000 for the motel. Clattenburg asked about its assessed value, which Granger said he thought was $297,000. 

The online assessment records actually state that it’s assessed at $292,000. Built-in 1984, the two-story property was last sold in 2006 for a net sale price of $300,000, and its taxable value is $292,000. 

Regardless of that discrepancy, Clattenburg seemed incredulous that they wanted to spend $900,000 (she was later corrected that the purchase offer was going to be $800,000) for property assessed at $297,000.

“I don’t think that’s a good use of taxpayer money,” she said. “I’m not anti-this organization, because I do think you do some good things. But I do think that there's some problems that I just can’t look the other way. I just want us to be aware of that. And to know that it's an issue in the city of Batavia.  And it's just so frustrating to have this be an issue in your organization for so long, and to go from one building to two to three, that, you know, all these services, and just, I’m sure it's heartbreaking to you too, that we just don't seem to be getting ahead of this, it just seems to be getting worse. And that’s the frustration.”

Bennett said that he has been doing this for “a very long time” and that it would be easier for him not to take on such a project at this point than to get involved. But he believes in the agency and its mission.

“People have feelings about us, and they either love us or hate us. We're pretty polarized. And the truth of it is we provide a very good service. And our organization has done very good work. We take good care of our properties in this community, we employ a ton of people, we have close to 200 employees that do the work, right, and now we're going to be in a motel unit,” he said. “But think about if you had the motel here and you had case management, so we're gonna teach management and people there to help people and to guide them and to also make sure that people aren't causing trouble. So I mean, it is more than just housing, too. It is other support services that these folks don't have right now. And so we’re it for them sometimes. And I know that, believe me, I know that there's a huge need out there for lots of people right now. So we're just trying to help our little piece of the world.”

After the meeting, Clattenburg said that she purposely attended this meeting to get more information about the plan for this purchase. “I just had a lot more questions,“ she said.

“And it wasn’t really answered the way I thought. So I’m just, I’m kind of stunned with the difference in the assessment and the price,” she said. You know, these are taxpayer funds, and we did go through a lawsuit to get funding to help with this crisis. I realized that these are the professionals who are giving us recommendations, but I think it’s our job to question things. And I’d like to know where we’re headed with this.”

The property is listed as for sale on LoopNet. That listing does not include an asking price. Realtor.com gives the estimated market value of the property as $970,343.

During the meeting, she raised the issue of the city of Batavia’s disparity of owner-occupied homes versus renters, at 49 percent to 51 percent, respectively, and fewer properties on the tax rolls. Taking The Attican off of Genesee County’s tax roll by converting it to a nonprofit housing entity is not something she wants to see.  The Batavian asked if she’s concerned about where we are with housing in the city.

“Absolutely,” she said. "I come from the perspective of being on council and being the council president, and seeing those issues come up. You know, it just seems like we are, with the Savarino property devolving into what it was, people want to live and work here and raise their families, and it feels like they're just getting pushed out of that. So I have to be here to advocate for everybody.”

Bennett said that the plan would not move forward without the county’s support. He would work with county Manager Matt Landers and wait to hear the outcome of the Ways & Means Committee meeting. 

If the committee agrees to the request, it will vote on a resolution that will go to the county Legislature for final approval. That will be to award the Genesee Council on Alcoholism and Substance Abuse, Inc. (GCASA) $100,000 “to respond to the homeless housing crisis in the County with a focus on people with opioid use disorder and other substance use disorders,” according to the resolution, for the purchase of the motel known as The Attican.

Bennett said Monday that he had not yet spoken to the motel owner about an offer and purchase, as he had wanted to obtain approval for the county funding before doing so. The owner is listed as Aum Shree LLC.