A caller reports that a motorcyclist rear-ended her car on the Thruway in the area of mile marker 384 in the eastbound lane.
The rider is down in the roadway.
Le Roy fire and Le Roy ambulance dispatched. Mercy Flight is on in-air standby.
UPDATE 10:47 a.m.: One patient transported to Strong Memorial Hospital by Mercy Flight.
Emergency responders have been dispatched to the eastbound lane of the Thruway near mile marker 393.
A male reportedly suffered minor injuries after the female driver crashed the car. She has exited the vehicle and is in "the weeds" and on her phone and armed with a Taser, according to dispatchers.
Law enforcement has arrived on the scene.
Town of Batavia fire dispatched. Mercy EMS also dispatched.
UPDATE 2:29 p.m.: The female says the male has the Taser. It is in the glovebox, she said.
UPDATE 2:40 p.m.: Town assignment back in service.
A car vs. tractor-trailer accident is reported in the eastbound lane of the Thruway in the area of mile marker 400.9.
One minor injury reported.
Pembroke Fire and East Pembroke fire and Mercy EMS dispatched.
UPDATE 4:49 p.m.: East Pembroke fire is back in service.
UPDATE 4:59 p.m.: State Police are also pursuing a fleeing subject in the westbound lane at about 60 mph. The pursuit just passed the accident scene.
First responders are staging in the area of the travel plaza in Pembroke awaiting command to close the Thruway in both directions so National Grid crews can safely remove a damaged utility pole and sagging power lines. The power lines will need to be de-energized in order to do that.
The Thruway Authority has approved the action, which "could be a long event," according to a first responder on scene.
National Grid is sending a crew to the scene to cut power to the lines and repair the pole.
They are coordinating the work at the Service Area nearby needed to close westbound and eastbound lanes from Exit 48 to Exit 48A.
Town of Batavia Fire Department is ready to shut down westbound traffic at Exit 48.
Pembroke, Pembroke and Indian Falls fire departments are ready to shut down eastbound traffic at Exit 48A.
UPDATE 4:53 p.m.: Command has OK'd the shutdown of the Thruway, including the eastbound on-ramp.
UPDATE 4:57 p.m.: Some cars in line at the Service Center are being allowed to leave now; eastbound traffic at 48A is shut down.
UPDATE 4:58 p.m.: Westbound traffic is shut down. The Thruway Authority is being kept apprised of the work and may provide a crew to relieve firefighters of traffic control if need be.
UPDATE 5:03 p.m.: It is confirmed that the Thruway Authority will have a crew respond to relieve firefighters of traffic control duties; no ETA though.
UPDATE 5:09 p.m.: "I want you to keep traffic moving at that light; we've got a mess here," says command. Corfu fire is to assemble in their hall to stand by for Pembroke, East Pembroke and Indian Falls.
UPDATE 5:18 p.m. The county Highway Department is called to bring a loader to the pole repair site so National Grid workers can gain access to the pole.
UPDATE 5:51 p.m.: Command reports that National Grid estimates this job will take two to three more hours. The Thruway Authority had been advised of this.
UPDATE 6:06 p.m.: The power lines have been deactivated. The Thruway can be safely be reopened and they are doing that now -- in both directions. The fire assignments are back in service. National Grid will be working on repairs for some time and the Thruway will likely have to be closed at some point later tonight to put the pole back in place and activate the lines again. At that point, it is possible a Thruway Authority crew can respond for traffic control.
At 7:34 a.m., Town of Batavia fire was dispatched to a report of a box truck that had overturned on the Thruway in the westbound lane near mile marker 390.7.
There were no injuries nor leaking fluids.
Rescue 20, 24, and Brush 23 all responded. All crews were back in service by 8:35 a.m.
Information and photo courtesy Town of Batavia Fire Department.
A passenger was seriously injured in a one-vehicle rollover accident in the eastbound lane of the Thruway in the area of mile marker 380.5 this afternoon.
The patient was transported by Mercy EMS to Strong Memorial Hospital in Rochester.
Le Roy fire and Le Roy ambulance responded to the scene.
Le Roy Chief Tom Wood said the driver of the vehicle was not injured.
Traffic was shut down during the incident.
State Police are handling the investigation.
Photos and information from Alecia Kaus/Video News Service.
From Gov. Andrew Cuomo and a press release from AAA:
Governor Andrew M. Cuomo today announced cashless tolling will go live on the New York State Thruway's ticketed system -- more than a month ahead of schedule -- during the overnight hours of Friday, Nov. 13, into Saturday, Nov. 14. The historic conversion will take place simultaneously at 58 tolling locations across the Thruway ticketed system.
The ticketed system is the final section of the Thruway to be converted to cashless tolling, meeting a goal Governor Cuomo set in his 2018 State of the State address.
The official switch will take place in the overnight hours to limit impact to traffic. At the time cashless tolling goes live, cash will no longer be accepted as a form of payment at toll booths and printed toll tickets will not be handed out.
To support this transition, NY E-ZPass has released a new TollsNY mobile app to help drivers manage E-ZPass accounts, find and pay Tolls by Mail invoices, and get important account alerts for tolls accrued at Thruway, MTA, and Port Authority tolling sites.
"The completion of this exciting new project will help Thruway travelers save time, as well as reduce traffic, cut greenhouse gas emissions and improve air quality all along the system," Governor Cuomo said. "Getting this cashless tolling system done and getting it done early shows that -- even in these trying times -- New York will never stop innovating and never stop building for its future"
"Cashless tolling is already improving traffic flow, allowing motorists to get to their destinations easier and quicker without having to stop to pay a toll," said Lieutenant Governor Kathy Hochul. "Less idling also complements our clean energy goals, reducing pollution for a cleaner and greener environment.
"We encourage all drivers to get an E-ZPass across the state, with a new mobile app to help manage accounts and alerts to make it easier for New Yorkers. This is part of our ongoing efforts to improve and modernize infrastructure and build back better and stronger for the future."
Thruway Authority Executive Director Matthew J. Driscoll said, "The conversion to cashless tolling is one of the largest projects in the Thruway's 66-year history. This unprecedented achievement is a significant milestone that will modernize the Thruway system for millions of drivers and ushers in a new era for toll collection that will benefit generations to come."
The $355 million design-build project to convert to cashless tolling is transforming and modernizing the Thruway system for approximately 267 million motorists that travel the superhighway each year.
As part of the project, American-made steel gantries with state-of-the-art technology have been installed to replace cash collection at toll booths. Gantries are located over the Thruway or on exit ramps depending on traffic volumes, safety, and other factors. The tolling structure will not change and drivers will continue to be tolled by distance and exits traveled.
The conversion to cashless tolling marks the end of phase one of the project. Phase two, which begins following the conversion, includes the removal of existing toll plazas. During the interchange reconstruction, drivers will continue to travel through existing toll lanes at reduced speeds without stopping until the booths are removed and road reconfigurations are complete.
Drivers should expect traffic shifts and must use caution around the toll plazas during this time, as these will be active construction zones. The posted speed limit when traveling through the toll lanes will be 20 mph.
Tribute to Toll Collection Staff
After 66 years of operation, the conversion marks the end of an era for the Thruway Authority. Since the first tolls were collected on the Thruway in June 1954, toll collectors have been the backbone of the Authority, assisting customers and collecting cash tolls along the superhighway.
From 1954 to 2020, more than 12,000 men and women have served as toll collectors, working 24 hours a day, 7 days a week in all weather conditions. As a tribute, the Thruway Authority launched a webpage dedicated to the history of toll collection.
TollsNY App
Ahead of the conversion to cashless tolling on the NYS Thruway, the new TollsNY mobile app has been released to help drivers manage E-ZPass accounts, find and pay Tolls by Mail invoices, and get important account alerts for tolls accrued at Thruway, MTA, and Port Authority tolling sites. The TollsNY app is available free in the Apple Store and Google Play.
When system-wide cashless tolling is operational, motorists will experience non-stop travel under gantries with state-of-the-art sensors and cameras that read E-ZPass tags and take license plate images. The system consists of more than 2,000 state-of-the-art cameras affixed to the gantries.
Vehicles with E-ZPass tags are automatically charged and vehicles without E-ZPass tags will have their license plate image captured and a toll bill mailed to the registered owner of the vehicle via Tolls by Mail.
Non E-ZPass customers have a number of options to pay including by mail, over the phone, online, and via the TollsNY app. Customers who call **826 from most mobile devices will receive a text message with a link to the Tolls by Mail website and information on how to pay their toll bill.
Get E-ZPass Today and Start Saving Money
Motorists are encouraged to sign up for E-ZPass, the easiest and quickest way to pay tolls on the NYS Thruway. All drivers, regardless of residency, can sign up for a New York E-ZPass account at E-ZPassNY.com or by calling the E-ZPass Toll Free Customer Service Center at 800-333-TOLL (8655).
E-ZPass On-the-Go tags are available at 26 Thruway Service Areas system-wide, more than 900 locations across the state including participating grocery and convenience stores as well as government offices, DMV offices, and AAA retail stores.
Current E-ZPass customers are encouraged to sign up for mobile alerts and to properly mount Tags to their windshield. Customers can login to their account at e-zpassny.com for more information.
For additional information on how cashless tolling works and tips on how to pay bills on time, visit the Thruway Authority's website at thruway.ny.gov/cashless.
From AAA of Western and Central New York
Cashless tolling, a high-speed electronic toll collection system, is expected to minimize traffic congestion, increase safety, and speed traffic flow. AAA supports traffic management strategies such as expedited passage through tolls that provide commuting advantages.
What cashless tolling means for drivers:
To avoid missed bills, late fees and violations, drivers are strongly encouraged to take advantage of the most convenient and cost-effective way to travel New York's roadways, bridges and tunnels by signing up for E-ZPass. With a New York E-ZPass tag, drivers save on tolls across the state, including a 5-percent discount along the entire 570-mile New York State Thruway.
At AAA Travel & Insurance Centers, E-ZPass tags are sold for $25 and come preloaded with $25 on the account. As an authorized retailer, AAA sales of E-ZPass tags have increased dramatically over the past few months as motorists prepare for cashless tolling.
Where such electronic systems are in place, AAA believes that motorists’ right to privacy should be protected. AAA also believes that when it comes to travel and tourism, car rental companies should clearly disclose to customers their policies and procedures regarding the use of cashless tolling facilities and the use of electronic toll transponders. Any administrative fees or surcharges should be fair and transparent.
A motor-vehicle accident with injuries is reported on the Thruway in the area of mile marker 395.
There are multiple callers. It may involve two semi-trucks and a passenger vehicle.
East Pembroke fire and Mercy EMS dispatched.
UPDATE 8:57 a.m.: Westbound traffic is blocked. The East Pembroke chief requests that traffic be diverted at the Batavia exit.
UPDATE 8:58 a.m.: Extrication will be required according to an Indian Falls chief who responded. Confirmed, two tractor-trailers, possibly a car.
UPDATE: One person was transported by ground ambulance to ECMC with a possible serious injury.
A motor-vehicle accident has been reported in the westbound lane of the Thruway near mile marker 400 with four people trapped in a vehicle.
Unknown injuries.
Pembroke fire, Indian Falls fire, along with East Pembroke and two ambulances from Mercy EMS dispatched.
UPDATE 10:07 a.m.: The only reason the four people can't get out of the vehicle is they are blocked in by trees. No injuries.
UPDATE 10:14 a.m.: All occupants out of the vehicle.
A Chevy Blazer has reportedly struck a toll booth at the 48a Exit of the Thruway in Lane 5.
Unknown injuries but an ambulance is requested to the scene and entrapment was reported. The subject is out now.
An oil and gas spill is reported.
Indian Falls fire and Pembroke fire on scene. Mercy EMS responding.
UPDATE 5:31 p.m.: Only one injury reported. The driver of the vehicle. The driver is conscious and alert, reporting neck pain.
Reader-submitted photo.
While Le Roy fire and Bergen fire were on the Thruway working an accident that required a Mercy Flight transport near the Route 237 overpass, a second accident was reported in the westbound lane.
The first accident involved a tractor-trailer in the eastbound lane.
It appears there are minor injuries in the second accident.
Top two photos by Alecia Kaus/Video News Service. Bottom photo submitted by a reader. Additional photos added below by Alecia Kaus.
Town of Batavia fire is responding to a reported motor vehicle accident in the eastbound lane of the Thruway in the area of mile marker 393.
A car is reportedly on its roof.
Unknown injuries.
Mercy EMS also dispatched.
A car and tractor-trailer accident is reported in the eastbound lane of the Thruway around mile marker 385.6.
Unknown injuries if any.
Town of Batavia fire and Mercy EMS responding.
East Pembroke and Indian Falls fire departments and Mercy medics are responding to two accidents on the eastbound Thruway.
A semi-truck rollover accident with injuries and entrapment is reported on the eastbound Thruway at mile marker 397.4.
A car-into-guardrail accident is reported at mile marker 396.6 on the eastbound Thruway. The driver is out and walking around.
A car has reportedly hit a guard rail and is on fire in the area of mile marker 395 in the westbound lane of the Thruway.
No word on injuries.
East Pembroke fire and Mercy EMS dispatched.
UPDATE 12:05 a.m.: Town of Batavia also requested to the scene, mutual aid.
A multiple-vehicle accident is reported on the westbound Thruway in the area of mile marker 388.8.
That's near the Bank Street Bridge.
Town of Batavia fire and Mercy EMS dispatched.
UPDATE(S) (By Billie) 11 a.m.: A first responder near the scene says the accident involves a tractor-trailer that hit a Miller trailer. "Everyone appears to be out and walking around." The right lane of traffic is blocked.
UPDATE 11:06 a.m.: Scene commander says the accident involved a tractor-trailer, a truck pulling a trailer, and an SUV. They are set with medics on scene; no need for Mercy Flight.
UPDATE 12:06 p.m.: The Town of Batavia assignment is back in service.
A semi-truck has come off the Thruway and landed on Route 5 in Pembroke and overturned.
One person was pinned by the trailer.
Mercy Flight is requested to the scene
Pembroke fire and Indian Falls fire dispatched and East Pembroke requested to scene to assist with a landing zone.
All responding units requested to park on the east side of the overpass or under the bridge because of the lack of a guard rail on the Thruway.
UPDATE 7 a.m.: The driver of a semi-truck on the Thruway may have fallen asleep before the truck struck a guard rail and flew off the Route 5 overpass landing on the roadway below. No other vehicles were involved. The driver suffered minor injuries and was transported to ECMC by Mercy EMS. A female passenger suffered leg injuries, and possibly other injuries, and was flown to ECMC by Mercy Flight. There were two dogs in the truck. One was located and taken to the animal shelter where it was given a bath to clean off diesel fuel. The dog appears to be in good health. The other dog is missing. The accident is under investigation by troopers from Troop T. There was nobody pinned under the trailer as initially reported. The woman was trapped in the cab of the truck and was being tended to by the male driver when firefighters arrived on the scene. There was a lengthy extrication process by volunteer firefighters. Route 5 is expected to be closed at least through noon.
UPDATE 8:50 a.m.: Pembroke's interim chief reports the second dog is in custody and uninjured. The dog was spotted on Route 5 and when first responders tried to corral him, he ran onto the Thruway. Somebody on the Thruway was able to catch him before he was harmed and an animal control officer is in route to pick him up and take him to the shelter.
Submitted photo.
A two-car accident with injuries is reported on the Thruway in the westbound lane at mile marker 398.7.
East Pembroke fire and Mercy EMS dispatched.
UPDATE 9:53 a.m.: Two vehicles, two patients, one complaining of injuries. "We'll be all set with the resources we have," says a first responder.
UPDATE 10:12 a.m.: East Pembroke assignment is back in service.
A vehicle has reportedly run under the back of a semi-truck on the Thruway in the westbound lane at about mile marker 388.4 and a female is reportedly trapped in the vehicle that is under the semi.
Extrication will reportedly be required.
Town of Batavia fire and Mercy EMS dispatched.
UPDATE 10 p.m.: The victim has self-extricated with minor injuries.
UPDATE 10:01 p.m.: Mercy Flight cancelled. Fire crews needed for fluid spills.
As many as four cars may be involved in an accident on the Thruway in the westbound lane near mile marker 391.
Multiple callers report from two to four vehicles involved.
Town of Batavia Fire Department and Mercy EMS dispatched.
UPDATE 11:01 p.m.: The westbound lane is being closed. All traffic must exit at Exit 48.
UPDATE 11:04 p.m.: Liquid clean up is required. Both lanes are blocked. The scene commander said a vehicle will be moved shortly so at least one lane can be reopened. No word on injuries.
UPDATE 11:19 p.m.: One patient will be transported. One westbound lane is now open.
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