Palm Island Indoor Water Park

Press Release:

The Genesee County Economic Development Center (GCEDC) board has accepted an initial resolution for a proposed $12 million investment by 8250 Park Road, LLC for extensive renovations to the Quality Inn & Suites and Palm Island Indoor Water Park in the town of Batavia at its board meeting on Thursday, October 6, 2022.

8250 Park Road, LLC will renovate the four-season tourism and hospitality facility’s hotel rooms, lobby, event spaces, water park, and restaurant.  The re-development proposes to create 38 new full-time jobs. The project is estimated to generate $32 of economic activity for every $1 of local public benefits.

“This investment will have a major impact on our tourism and hospitality sectors. These types of facilities will attract residents throughout the Western New York Region,” said Steve Hyde, Genesee County Economic Development Center president and CEO. “The facility is in a premier location in Genesee County centrally located to attractions such as Darien Lake, and the facility’s water park is a four-season attraction as well.”

8250 Park Road, LLC is requesting sales tax exemptions estimated at $458,400, a property tax abatement of approximately $659,521, and a mortgage tax exemption estimated at $80,000.

A public hearing for the initial application will be scheduled in the town of Batavia.

Press release:

The Genesee County Economic Development Center (GCEDC) board will consider an initial resolution for a proposed $12 million investment by 8250 Park Road, LLC for extensive renovations to the former Quality Inn & Suites and Palm Island Indoor Water Park in the town of Batavia at its board meeting on Thursday, October 6, 2022.

8250 Park Road, LLC would renovate the four-season tourism and hospitality facility’s water park, hotel rooms, lobby, event spaces, water park, and restaurant.  The re-development proposes to create 38 new full-time jobs. The project is estimated to generate $32 of economic activity for every $1 of local public benefits.

8250 Park Road, LLC is requesting sales tax exemptions estimated at $458,400, a property tax abatement of approximately $659,521, and a mortgage tax exemption estimated at $80,000.

If accepted, a public hearing for the initial application would be scheduled in the town of Batavia.

The Oct. 6 GCEDC Board meeting will be held at 4 p.m. at the MedTech Center’s Innovation Zone, 99 MedTech Drive across the street from Genesee Community College.  On-demand recording of the meeting also will be available at www.gcedc.com.

Escape the wintery winds to a place where the temperature is always 85 degrees, the water is always warm and hot dogs are always on the menu. At Palm Island Indoor Waterpark, summer never ends! Located within the Batavia Quality Inn and Suites, kids and kids-at-heart are sure to have a splashing good time.

Within the park’s 10,000 square feet are water features for all ages. Smaller kids love the Monsoon Lagoon, which includes a beach entry, children’s pools and a play area with a slide, rope-pull shower and five-way tipping buckets. Older kids (and adults!) will have a blast in Paradise Plunge and the Crazy Cobra. These two fully enclosed waterslides loop around the outside of the building before splashing back inside. And everyone finds fun in Paradise Bay with a basketball hoop play area, and huge hot tub.

There’s plenty to do out of the water, too. Two full arcades (one in the waterpark and one in the hotel) are sure to bring hours of fun for all ages. With new games like Buck Hunter and Doodle Jump, and classics like air hockey and Candy Crane, parents and kids alike will have a blast.

Stay for an afternoon, the night or a weekend. Packages start at just $145/night for your hotel, breakfast, admission to the park, arcade tokens and free play at Batavia Downs! You don’t have to go far to have a great time – a night at the Batavia Quality Inn and a day at the waterpark will definitely be a staycation to remember. Also available is special pricing for groups of eight or more. 

Have a special event, like a birthday coming up? Palm Island is the perfect destination to celebrate. Guests can choose from a pizza or hot dog party, and special pricing applies for a Monday or Friday event. Each party comes with ice cream and 20 arcade tokens, too!

Check out the Palm Island website for photos, hours and ongoing packages and their Facebook for deals, and updates. Palm Island Indoor Waterpark is located at 8250 Park Road in Batavia. 

Visit www.VisitGeneseeNY.com to learn more about Genesee County's unique attractions and local offerings. 

This is the first in a series of stories about the 2011 winners of the Genesee County Chamber of Commerce Awards.

Since opening its doors for business in the fall, Palm Island Indoor Water Park at the Clarion Hotel has made a big splash.

Being chosen as the 2011 Innovative Enterprise of the Year by the Genesee County Chamber of Commerce is proof of its positive impact on the area.

On Sept. 30 last year, a risky dream became a reality for owner Chan Patel, when the doors opened at the new indoor water park in the Town of Batavia and people started to trickle in.

It began when Patel starting to think of ways to create a business to attract tourists throughout the stagnant winter months when business typically all but freezes.

The goal was to invest in a new product to provide a steady flow of revenue during the off season.

"I have many long-term employees who have families," Patel said. "I wanted to help keep jobs for them during the winter when it slows."

Previously, the hotel maintained around 60 employees.

This year, rather than laying off staff, the water park has generated additional jobs. Currently, Patel employs 100 people and is still hiring.

"What I have brought to town is unique," Patel said. "The water park is something different and a way to increase business."

Not only has the water park improved business at the hotel, it has boosted the number of tourists pouring into local restaurants and stores.

From September to December, the attraction drew around 10,000 more people than usual for that time of year.

"I have been told that business has increased in town due to what we have done here at the Clarion," Patel said.

He first came to Batavia in 2001 with his wife and two sons, buying what was once the Holiday Inn.

While living in Boston, a friend informed him the hotel was for sale and "I was up for the challenge," he said.

In 2004, after a family trip to Splash Lagoon Indoor Water Park Resort in Erie, Pa., he was inspired to provide a similar attraction here.

His oldest son was excited about the plans and told his father that "Batavia will finally be on the map. Everyone will know where it is."

After getting bank approval, work began on the project in 2006.

"When we first started, we traveled all over to try different indoor water parks," Patel said. "Our youngest son was our eyes, giving us many ideas through his perspective."

Right now the park is for children 12 years of age and under. Packages are available for overnight guests, and day passes available if rooms aren't sold out.

In a few years, Patel would like to expand another 10,000 square feet. This water park may be just the beginning of things to come.

Just over six months and more than $2 million later, the much-anticipated indoor water park at the Clarion Hotel on Park Road is ready for splashing, laughing and high-energy fun.

Today, various community leaders and local and regional media were on hand for the ribbon-cutting ceremony for the new Palm Island Indoor Water Park.

The park opens to the public at 3 p.m., Friday and will open at 9 a.m., Saturday (for more about park operations, visit the website).

The brainchild of Chan Patel, owner of the Clarion, will offer recreation to guests year-around.

Prior to the ribbon cutting, Patel told visitors that 95 percent of everything in the park was made in the U.S. Local and regional contractors worked on the project.

The 12,000-square-foot facility includes a 197-foot and a 169-foot waterslide, a pool equipped with basketball hoops, a spa, a play lagoon with waterfalls, small slides and dumping buckets, as well as birthday party rooms, a food and beverage concession and an arcade room with 15 games.

Patel said he planned the park so that there would be activities that would appeal to all ages.

The bottom photo is Chan Patel, center, with his business partners on the project, Hagish Patel and Amit Shah.