Alleghany Farm Services

 

"Hard work and a good wife" is the answer that quickly came to mind to Drew Klotzbach when asked why a company he founded 40 years ago with a backhoe and a bulldozer is still going into its second generation of ownership.

Now Alleghany Farm Services uses the most advanced equipment in the business to precisely install farm field drainage systems, laying more than five million feet of pipe a year, and now employing more than 30 people in the Town of Alabama and in Delaware.

Located at 7342 Alleghany Road in Basom, Alleghany Farm Services celebrated its four decades in business with a party, equipment and history displays, a back-hoe "certification" practice for kids, and an adult backhoe competition, along with a catered lunch and ice cream.

The company remains a family venture.

"We bring my 94-year-old grandmother out," said Chad Kotzbach, Drew's son and now the managing partner. "She does a lot of our mailers, and that keeps us busy."

The other big secret to success, Drew said, is the customers.

"The customer base too, and especially agricultural customers, are great people to work with," Drew said. "Yep, that's really what's made us grow is a great customer base," Chad added, "It's about relationships. This is a relationships business."

Previously:

• Local company demonstrates field drainage system to help farmers grow more corn
• Photo: Drainage pipe snowman
• Basom-based Alleghany Farm Services takes drainage design, installation to a new level
• Chamber Award: Business success is all in the family at Alleghany Farm Services

 

Business owners on the receiving end of the Genesee CARES Business Recovery Fund grant program say they are thankful and appreciative of the opportunity to achieve their entrepreneurial goals.

The Batavian reached out today to several of the 22 for-profit businesses that will share $875,000 from the initial round of the program, which is supported by a New York State Community Development Block Grant and facilitated by the Genesee County Economic Development Center and The Harrison Studio.

The complete list of recipients was published first by The Batavian yesterday. Another round of funding is possible, according to GCEDC Marketing Director Jim Krencik.

Two business owners and a manager of a third company responded to requests for comments about the program, and what has been and what is to come at their locations.

MARIAN PAUTLER
THE SPA AT ARTEMIS
206 EAST MAIN ST., BATAVIA

The $65,000 grant awarded to The Spa at Artemis will enable the full service spa to keep growing, Pautler said.

“I have quite a big vision for what I want this business to turn into and this is going to help propel us in that direction,” she said.

When she purchased the spa in June 2020, the COVID-19 pandemic had just taken hold and many businesses were forced to close or drastically reduce hours and services.

“They (the previous owners) were considering closing and at the time, I was pregnant and was nervous about finding a new job,” said Pautler, a licensed massage therapist. “I kind of figured if there was ever a time to take a leap like this, that was it.”

Pautler said 2020 was a rough year, mentioning that exposure to the virus forced a two-week shutdown and left her as the only employee available to work (since she was away from the office to give birth).

“After that, we had a partial ceiling collapse, which has been fixed. So, 2020 was really just kind of wild,” she offered. “Since then, we have done a lot of cosmetic updates. And with this grant, we're hoping to replace some existing equipment and really just kind of like elevate the culture of the spa. And we plan to bring on some new staff members.”

Pautler said she doesn’t foresee any problems filling new positions due to “an unmet demand for services.”

SANDY CHAPPIUS
CHAP’S ELBA DINER
5 SOUTH MAIN ST., ELBA

With 18 to 20 employees and even more in the summer, Chappius said she will follow the guidelines of the grant – she received $50,000 – by hiring more people with the goal of expanding the diner’s healthy meals program in conjunction with www.macyparadisefit/meals.

“We have been working with a nutritionist to provide healthy meals, and after starting with 20 or 30 a week, right now we’re up to 300 to 350 a week,” she said. “It’s home-cooked good food that we normally do here, we just portion it and make sure all the micros are correct.”

Chappius said that was one of the criteria she used on her application for the grant – that she would be adding employees to grow the healthy meals venture.

She said she has benefitted both financially and physically, mentioning that she has lost 83 pounds on the nutritional program since November.

Furthermore, Chappius said some of the grant will be used for advertising to increase sales and get the word out to her “loyal customers.”

“We’re very lucky here at the diner because we have a lot of loyal customers that got us through COVID,” she said. “The month that we were closed, we sold hundreds of chicken (barbecue) dinners through the window … and we were so blessed.”

“We’re just so blessed here in this small town. I’m just so glad to have landed here because the customers have been terrific in how they have supported us.”

Chappius also had kind words for Michael Zimmerman of The Harrison Studio, coordinator of the grant program,

“Mr. Zimmerman was just wonderful to work with after I applied, and the application was very clear to read,” she said. “And when I had some questions, I emailed him and he immediately -- the same day -- turned my questions into answers.”

CHRISTINA FETZER
OPERATIONS MANAGER
ALLEGHANY FARM SERVICES, ALABAMA

Finding the best employees is key for Alleghany Services, a leader in the farm drainage industry for more than 30 years.

“For us, training is a huge investment, especially because the drainage work that we do is such a specialty,” Fetzer said. “With the ($60,000) grant, we’re going to use it for new hires.”

She explained that some of the pieces of equipment used by the company can take six months for a new employee to learn how to operate it.

“So, we're going to use all the funds to invest in new operators and get some fresh talent as we grow our number of drainage crews,” Fetzer said. “Hopefully, the grant will come right around the same time when the high schools are letting out. And we've had great luck in the past getting fresh, young talent right out of high school.

“Some of our best hires, we've actually hired right out of high school and they’re going on year five or six now. They started green and they’ve worked their way up in the company since.”

Fetzer said Alleghany’s customers will benefit from the grant as well.

“We’re very excited. Our customers have already seen an increase through COVID. With the price of pipe gong up over 40 percent since the beginning, this will allow us to hire more employees and with that we can keep the costs down for farmers.”

The folks at Alleghany Farm Services in Basom made a snowman out of agricultural drainage pipe.

Photo submitted by Michelle Battaglia 

Keeping abreast of the latest technology, maintaining a talented and dedicated staff and understanding the importance of building relationships have enabled Alleghany Farm Services LLC to deliver on its motto: Digging In. Helping You Grow.

Chad Klotzbach, managing partner, on Thursday invited customers, community leaders and friends to learn more about what it takes to properly provide drainage to farmland – and also to enjoy some food and refreshments – during a Field Day event at their business at 7342 Alleghany Road, Basom.

“We figured after COVID. Everybody is planted at this point. Wheat hasn’t come off yet. So, it’s a good kind of beginning to the summer break for everyone to get out and have a bite to eat and check everything out,” Klotzbach said.

Invitations were sent to about 300 people, mostly customers, he said. The company’s customer base stretches across the state and also to Connecticut, Massachusetts, Pennsylvania, Vermont and, most recently, Maryland and Delaware.

Alleghany Services was founded in 1983 by Chad’s father, Drew, who continues on as a partner in the firm, which consists of multiple companies, with Alleghany Farm Services and Alleghany Construction as the two largest.

Last night’s event, which featured complimentary food from Center Street Smokehouse and beverage from 42 North Brewing Company – and live radio coverage by WCJW (CJ Country), highlighted the farming side of the operation.

“Our focus tonight is to educate people about drainage and the benefits and the various equipment we have to serve the customers – from our large tile plows to even our smallest one that services vineyards and orchards,” said Klotzbach, who started with the company in 2010 after graduating from Clarkson University and advanced to managing partner about two years ago.

With about 30 employees and millions of dollars in specialized (and computerized) equipment, Alleghany Farm Services has installed 20 million feet of pipe over the past 10 years – it’s up to 4 million feet a year now – and has more than doubled its size in the past five years.

Klotzbach said it is the largest business of its kind in the Northeast and was the first to incorporate Global Positioning Systems (GPS) technology in drainage design and installation in the same region.

Operations Manager Christina Fetzer explained that field drainage consists primarily of three machines -- a tile plow, an excavator and a challenger tractor.

“Those three pieces of equipment work together to install the pipe in the ground,” said Fetzer, a Lancaster resident who has been with Alleghany Farm Services for about two years. “The tile plow is equipped with GPS and the entire field is designed ahead of time.”

A graduate of Canisius College with a master's in Business Administration, Fetzer said many factors go into the design of how the pipe is to be installed.

“There’s field elevation, crop type and soil type, and we take all of that into account ahead of time to have a custom design put in. That’s inputted into the machine via GPS to install in the field,” she said.

Klotzbach said it’s all about water management and configuring the pipe system to ensure maximum crop production.

“When you install subsurface drainage in a grid pattern, you’re controlling pretty much the water table,” he said. “You’re dealing with surface saturation so you can get on the crops earlier in the spring and same thing in the fall. If you get an inch of rain, you have a lower point of saturation in the soil. With the pipes behind able to take the water away, it just allows you to get on – you can do your spring, your plowing, whatever you’re needing with harvesting.”

Klotzbach, a Genesee County legislator representing the towns of Alabama and Oakfield, said the Alleghany Farm Services team continues with its customers after the job is done.

“It starts with our sales team and then we collect data and do extensive research in order to create the proper design,” he said. “We can install on average about 15,000 feet a day per machine. We stand by our work and remain in contact after projects are completed to make sure everything is performing correctly.”

--------------

For more information about Alleghany Farm Services and Alleghany Construction, send an email to info@alleghanyfs.com or call (585) 762-4411.

Photos, from top to bottom:

-- Two-year-old (almost 3) Weston Passamonte enjoys a few moments in the driver's seat of a full-size tile plow during Thursday's Field Day event. The boy's father, Joe, works for Alleghany Farm Services. 

-- Chad and Drew Klotzbach.

-- Genesee County Legislature Chair Rochelle Stein, left, and Legislatore Marianne Clattenburg stand next to a vineyard plow. The vineyard plow is only seven feet wide, which enables it to go between existing grape rows and narrow orchard rows.

-- The cabin of the large tile plow, complete with GPS, cameras and other technology to ensure the proper drainage system design and installation.

-- Chad Klotzbach and a group of his customers with a stack of tiling in the background.

Photos by Mike Pettinella.