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Not your ordinary DMV, Genesee County's staff wants to make your visit 'the best it can be'

By Joanne Beck
genesee county dmv
Kendal Watson, a motor vehicle representative, demonstrates ringing the bell at the Genesee County DMV, which 16-year-olds are invited to do when they first pass the written test for their driver's licenses.
Photo by Howard Owens.

After more than two years at the same job, Brittany Hausfelder still looks forward to it, from the camaraderie of her co-workers to the positive response of customers.

That’s not exactly what you might expect from a motor vehicles rep, given the atmospheres and reputations of those departments with long lines and staff with short tempers. 

'Walking the walk' of good, reputable service earns Selected Independent distinction

By Joanne Beck
HE Turner Funeral Home

Owners of H.E. Turner & Co., Inc. Funeral Home already knew they were committed to the business and taking care of customers, and being named as a Selected independent Funeral Homes member has solidified their belief that “we don’t just talk the talk, we walk the walk,” co-owner Steven Johnson says.

While the honor may seem to place a narrow focus on the world of morticians and their industry, this is something that lets all prospective customers know who they can trust, Johnson said.

“I think why it's important to them is that our invitation to join Selected and Independent, and it truly is by invitation only sort of association, our membership can give the community that we serve, the families that we serve, the confidence that we are truly a cut above your average everyday run-of-the-mill funeral home,” Johnson said during an interview with The Batavian Friday.

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