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'Unprecedented inundation' has NYS Department of Labor scrambling to serve unemployed

By Mike Pettinella

Update - 12:45 p.m.

“We know that businesses across the Empire State are bearing the brunt of this developing economic crisis, and that means hundreds of thousands of New Yorkers’ livelihoods are at risk. But we have a resilient workforce in New York State — and that will not be diminished,” 

Not your ordinary DMV, Genesee County's staff wants to make your visit 'the best it can be'

By Joanne Beck
genesee county dmv
Kendal Watson, a motor vehicle representative, demonstrates ringing the bell at the Genesee County DMV, which 16-year-olds are invited to do when they first pass the written test for their driver's licenses.
Photo by Howard Owens.

After more than two years at the same job, Brittany Hausfelder still looks forward to it, from the camaraderie of her co-workers to the positive response of customers.

That’s not exactly what you might expect from a motor vehicles rep, given the atmospheres and reputations of those departments with long lines and staff with short tempers. 

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