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Bill and Nancy Brach clearly love their business, Brach Machine, Inc., which is now in its 30th year in Batavia. Yesterday, the Brachs showed a visitor around their shop with verve and eagerness to share the details of what they do, how they do it and why it's important.
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Owners of H.E. Turner & Co., Inc. Funeral Home already knew they were committed to the business and taking care of customers, and being named as a Selected independent Funeral Homes member has solidified their belief that “we don’t just talk the talk, we walk the walk,” co-owner Steven Johnson says.
While the honor may seem to place a narrow focus on the world of morticians and their industry, this is something that lets all prospective customers know who they can trust, Johnson said.
“I think why it's important to them is that our invitation to join Selected and Independent, and it truly is by invitation only sort of association, our membership can give the community that we serve, the families that we serve, the confidence that we are truly a cut above your average everyday run-of-the-mill funeral home,” Johnson said during an interview with The Batavian Friday.
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