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Not your ordinary DMV, Genesee County's staff wants to make your visit 'the best it can be'

By Joanne Beck
genesee county dmv
Kendal Watson, a motor vehicle representative, demonstrates ringing the bell at the Genesee County DMV, which 16-year-olds are invited to do when they first pass the written test for their driver's licenses.
Photo by Howard Owens.

After more than two years at the same job, Brittany Hausfelder still looks forward to it, from the camaraderie of her co-workers to the positive response of customers.

That’s not exactly what you might expect from a motor vehicles rep, given the atmospheres and reputations of those departments with long lines and staff with short tempers. 

Seven questions for the candidates in the NY-27 race

By Howard B. Owens

A little more than a week ago, we sent seven questions to each of the candidates for NY-27 congressional seat.

The rules were:

Here are seven questions we are asking each of the candidates to answer. Answers are due by Noon, Nov. 2. We’re asking each candidate to answer the

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