Press release:
The State of New York knows better than most the importance of 9-1-1. When disaster strikes, New Yorkers depend on a fully functional, responsive 9-1-1 emergency communications system. And, after the September 11, 2001 attack, it was the New York firefighters and police officers who called on Congress to provide dedicated spectrum to public safety and additional funds to migrate these systems to next generation 9-1-1, which will allow public safety officials to receive real time location information, live video feeds, and much more.
Ironically, the very funding that New York and many others fought for in Congress as part of the Middle Class Tax Relief and Job Creation Act is not available to New York. That is because a provision in the law prevents states that divert 9-1-1 fees collected from consumers on their phone bills for other purposes from receiving these federal funds. The thought being, if the state is not prioritizing its 9-1-1 system, the federal government should not contribute its scarce funding that would allow for more diversion.
Unfortunately, New York has been found by the Federal Communications Commission to be a diverter of 9-1-1 fees every year since the Commission began collecting this information in 2009. Each state is responsible for its own 9-1-1 system, which typically includes public service answering points (PSAPs), otherwise known as the 9-1-1 call center, and personnel.
States fund these services through a fee on consumers’ phone bills. According to data provided to the Commission, the average 9-1-1 fee from wireline services is $1 per line per month and the average 9-1-1 fee on wireless phone bills is $0.92 per line per month. In New York, the state collects $1.20 for each mobile device – one of the highest in the nation.
Each year the Commission submits information on state 9-1-1 fee diversion practices to Congress. The goal being that this name and shame role of the federal government will pressure states to prioritize 9-1-1 funding and ensure that money they collect from their consumers is going where it should be going. This approach appears to have led to recent successes in states like Rhode Island and New Jersey – both of which are considering legislation to end their fee diversion practices.
Perhaps New York did not like this notoriety because this year the state refused to even submit data to the FCC. Despite this, the Commission found in its Report to Congress that based on sufficient public record information and the state’s previous history, it still could conclude that New York diverts funds for non-public safety uses. In fact, under state law, New York diverts approximately 41 percent to its General Fund. And, according to state tax records, in 2016, New York collected more than $185 million from the state’s 9-1-1 fee, but only dedicated $10 million in support of the state’s PSAPs.
Unfortunately, this practice has real world consequences for the citizens of New York. The Associated Press recently reported that New York is the only Northeastern state with serious service gaps in rural areas, which is of particular concern for many parts of Western New York. This article also estimated that the state needed $2.2 billion to fully upgrade the state’s 9-1-1 system. With a shortfall like this, one must wonder why the state would risk falling further behind by prioritizing funding for the General Fund rather than 9-1-1 services.
On Friday, we will travel to the Niagara County Emergency Management Office to see firsthand the great work that they do to respond to the emergency needs of Western New Yorkers and how New York’s 9-1-1 fee diversion practices are affecting PSAPs in rural areas. Our message will be clear: New York’s diversionary tactics must stop. If the state doesn’t act, we will have to explore ideas at the federal level to bring an end to this practice once and for all.
