The call center -- or as the folks at Tompkins Insurance call it, the "care center" -- that the Batavia-based financial company opened on the second floor of Main and Center streets now has 27 staff members.
That means in less than six months, Tompkins has hit its three-year projected employment goal for the remodeled office space.
Tompkins purchased the building for $550,000 and has invested nearly $1 million in interior and exterior improvements, from gutting and refitting the entire second floor, putting in a new heating and air conditioning system, painting the outside and hanging new signs.
Investing in Downtown Batavia made good sense said David Boyce, president and CEO of the insurance unit.
"Batavia has been and continues to be a great draw for getting great employees," Boyce said. "Batavia is nicely centered within various counties. When we have an opening we get a lot of attention from people who want to work at a good company."
