From Matt Worth, city superintendent of Water / Wastewater:
Over the past week there has been a few reports of frozen water services in the City, the area of Oak Street and Clifton Avenue in particular. Any residents who might have shallow water service or have had an issue in the past should consider running a “trickle” of water in one faucet until temperatures moderate for a few days to avoid freezing. A stream of water smaller than a pencil will typically prevent any freezing.