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From volunteer to volunteer coordinator, Crossroads staffer has found her niche

By Joanne Beck

Editor's note: This is the third part of a series about the new staff at Crossroads House in Batavia, which will celebrate its 25th anniversary in January.

Out of all the physical, hands-on training hours that Ashley Manuel conducts for new volunteers, they aren’t usually the most difficult part of the job.

“It’s the emotional,” Manuel said at the Crossroads House training site on East Main Street, Batavia. “I think the physical becomes secondhand. Probably the number one question is, ‘how do I act?’ Sometimes there’s no right thing to say. Yea, the emotional is hard.”

As volunteer coordinator for the nonprofit comfort care home on Liberty Street, the 33-year-old knows how to run through the drills: rolling residents over as needed; properly using an Ergo Nurse to pull them up the bed toward their pillows; and how to use a bedpan, empty a catheter container and swab the mouth.

As for those emotional moments when talking with patients and their family members, feeling the knee-jerk response of tears welling up, and feeling sadness, those aren’t quite so easy to navigate, she said. After all, the people at Crossroads House are usually at the end of their lives. They are called residents, and they’re people with thoughts, feelings, questions, fears, and sometimes unresolved family issues. In other words, they’re human.

“You fall in love with these people,” Manuel of Batavia said. “You sympathize, but it’s hard to rewire … I think it’s our innate nature to want to feed and take care of someone.”

Manuel has been learning her way through the house, as a volunteer, overnight aide and, as of June, volunteer coordinator. She became familiar with Crossroads when her grandmother stayed there in 2016. She saw firsthand what a “good death” can be: filled with the smell of home cooking, the sounds of her four children running around and playing, and a sense of peace in the air.

“Death is inevitable; why not make it a good one?” she said. “It feels more like family (at Crossroads).”

She has been recruiting via social media, a Bring a Buddy program for current volunteers and giving talks during church coffee hours. Of all of those techniques, it often comes down to word of mouth, she said. People just like her who experienced the house firsthand often come back to volunteer. There's always a need for more, she said, and there are many tasks to do besides hands-on care of residents, such as housekeeping, office work, gardening, raking leaves and shoveling snow.

As a volunteer, she was giving of herself, though it didn’t quite feel that way.

“I think I have a caregiver’s heart. I feel I get more out of it than the resident does,” Manuel said. “It’s humbling that they’ll let you take care of them, it’s very sweet.”

People looking at their final days often fall into similar patterns, she said. They will stop eating solid foods, and shift to liquids, popsicles or ice cream — “We eat a lot of ice cream,” she said. “And it kind of dwindles down.”

It isn’t always the resident who becomes most distressed about that regression from life, but the family, she said. Those innate desires to feed and nourish a loved one can be really strong, and it may become more difficult to acknowledge the truth. That’s all part of the education about what happens when the loved one does begin to move away from life-affirming activities, she said.

Taught by Crossroads founder Kathy Panepento, Manuel feels as though she was taught to fish. She has become more confident in her own abilities through Panepento’s experienced advice and now carries that onward to help others, Manuel said.

During family meetings, volunteers emphasize not to push anything on a resident, and that it’s OK to let the process happen. At that point, family members often display a visible sign of recognition, she said.

“That’s when you start to see the demeanor of the family change,” Manuel said. “They’re like ‘wow, this is real … this is happening.’”

She believes that pushing food on someone who is dying is an unnecessary weight, literally and figuratively.

“Food weighs us down,” she said. “The soul is trying to leave the disease.”

Part of the family educational piece is to encourage members to talk — about the good times and the bad times, she said. There are no rules, and there may be issues to deal with, talk about, and ideally resolve. It’s a vastly different atmosphere than a sterile hospital with doctors, IV tubes and machines, and Manuel encourages visitors to act normally, laugh, joke, cry, and get in bed alongside a loved one if prompted to do so. This is an opportunity for families to heal. 

“Every family has their (stuff), get it off your chest,” she said.

All of what Manuel has soaked up will be wrung out for new volunteers to absorb. She feels fortunate to have the training house rental (a former rectory of St. James Episcopal Church) to conduct group and one-on-one training for all of the needs likely to come up at the actual site. She shows a movie about dying, discusses the origins of Crossroads and makes everyone do what they’re asked to do for residents — sit on a bedpan, run a swab around their mouths, use an oximeter, a gait belt, a denture kit, medicated bandages, Ergo Nurse and be rolled over in bed.

Those lessons definitely involve how to physically perform each exercise, however, Manuel also wants them to grasp the importance of being gentle and maintaining each resident’s dignity throughout the course of his or her stay. And of course, there’s the emotional part.

“I always have the tissues out when we watch the movie,” she said.  “We love our volunteers, they do so much. Someone asked me ‘are we allowed to cry?’ Yes. I’ve sat and cried with many families."

Crossroads House Volunteer Coordinator Ashley Manuel shows some of the items that volunteers learn to use during training at the training home on East Main Street; the home is fully equipped with training materials, supplies, equipment and a bed for ample practice. Photos by Joanne Beck.

What's old is new again: Robert Morris back in action for fall

By Joanne Beck

City school board members went back to school Monday evening.

They took a tour of the work-in-progress at Robert Morris — closed a decade ago as an elementary site — which will now be operating in full force this year for pre-school and universal pre-kindergarten students after a $225,000 investment so far.

“Pre-school numbers have almost doubled,” Superintendent Jason Smith said during a presentation before the tour. “We had a hard time finding programs to service these students.”

A Little History
District officials decided to close Robert Morris Elementary School in 2012 after it was deemed a savings measure and more efficient to consolidate and students and teachers at to Jackson Primary and John Kennedy Intermediate. The building was used either for district needs (public relations, information technology), or rented out to various organizations, including BOCES, a daycare, 56 Harvester Center, and Arc.

Pre-school numbers began to rise, and the need for space rose with them, Smith said. That resulted in rethinking the use of Robert Morris. After receiving comments that Jackson Primary was getting pretty tight due to increased enrollments, the district bumped up first grade’s eight sections to 10, which then created a need for additional space at Jackson. Four UPK sections are therefore being moved to Robert Morris.

Current Times
Using state funding and grant monies, the new offerings have shifted the physical and philosophical layout of Robert Morris at the corner of Union Street and Richmond Avenue. As Trisha Finnigan, executive director of staff development and operations, said, “we’re using every nook and cranny” of the three-floor building to make the best use of all areas.

The main entrance will be on the east side of the school next to the parking lot, and children will exit on the opposite side at a bus loop. Classrooms are being reconfigured, including a former library, and Community Schools hours will align with the presence of security aides.

There will be five classes to support a total of 64 students in preschool for preschoolers with disabilities who will receive services in a self-contained setting and an integrated classroom with general education students. These students can be three years old for the entire school year and require more intensive interventions through special education.

Board member Alice Benedict asked Finnigan if they’ve considered labeling it something other than preschool since it is so similar to UPK ages.

“We try to be very cognizant of calling it a special education program because there are those two school classrooms also that have general education students, so we don't want people to think that they'd be getting something different than other classrooms,” Finnigan said. “And we'd like to be inclusive when we talk about what we're doing. So it is kind of nice to know that they're not just here alone. Right? They may have been if we hadn’t done this.”

A UPK grant of $672,719 funds up to 112 students — 72 full-day and 40 half-day slots. The district has a waiting list for parents that want full days for their children, and “we are applying for an expansion grant that would convert half-day slots to a full-day slot,” Smith said.

The district is working with Genesee, Orleans and Wyoming counties to support the regional need for preschool students, and there are 28 enrolled in special education at Robert Morris.

A current Student Transition And Recovery (STAR) program has been moved to the third floor, and the cafeteria has been reopened and prepped to provide meals in classrooms and cafeteria style, Smith said. There has been deep cleaning of the kitchen and cafeteria space, a review of the status of equipment and electrical/plumbing infrastructures, and purchases or upgrades of necessary equipment and supplies.

New staff includes four UPK, seven preschool teachers and 11 teacher aides, plus related service providers for occupational, speech and physical therapies; school resource officer, nurse, administrative, custodial and security aide support. The board approved those new positions during Monday’s regular meeting as part of a long list of additional staff for elementary, middle and high schools.

Security aides, many of whom are retired police officers, are throughout the district for extra safety measures, Smith said. They will provide 15 hours a week at Robert Morris, plus the presence of a school resource officer.

Cost of Change
To date, the district has spent $225,000 to get RM up and running, Business Administrator Scott Rozanski said.

Within that total:

  • $93,000 will be funded by a UPK grant for classroom furniture and interactive boards;
  • $20,000 to be funded by a School Lunch Fund for a dishwasher, garbage disposal, refrigerator and various carts; and
  • $112,000 from the General Fund for carpeting, cabling, a copier, classroom furniture, desks, chairs, intercom, dehumidifier, public address system and emergency lighting upgrades. 

Registration has been moved from the Robert Morris site to the high school administrative wing to reduce foot traffic, and an administrative office will be available on site near the UPK entrance.

Other work performed has included upgraded cabling, interactive boards, cleaning out storage areas, and transferring viable furniture from Jackson to Robert Morris. Walls have been patched, painted and/or repaired in class and bathrooms, carpeting has been replaced, air and asbestos tests conducted in the basement and library, a new intercom and telephone lines installed, and assorted repairs made to vents, plumbing fixtures, and electrical components and new water lines added as needed.

The first day of school is Sept. 7 for all students.

Top photo: City school board member Alice Benedict, left, Superintendent Jason Smith, and board members John Reigle, Jenn Lendvay and Korinne Anderson begin their tour at the east entrance of Robert Morris Monday evening. Trisha Finnigan, executive director of staff development and operations, walks the group through several pre-school and UPK classrooms, and an integrated services room for occupational, speech and physical therapy, shown, as Board President John Marucci takes a peek over a makeshift wall. Photos by Joanne Beck.

 

Judge rejects plea deal in child sex abuse case, sets trial date

By Howard B. Owens
Wesley Thigpen

A man who admitted to child sex abuse in 2019 only to face new sex abuse charges two years later, came into Genesee County Court today expecting to be told he would spend at least another 10 years in prison, not, potentially, the rest of his life.

But a life sentence is now a real possibility after Judge Melissa Lightcap Cianfrini rejected the guilty plea of Wesley N. Thigpen from last May, which came with a 13-year sentence cap as part of the plea deal.

Cianfrini decided to reject the previous plea agreement after receiving numerous letters from family members of a victim, and law enforcement expressing dismay at what seemed to them an inappropriate sentence.

The judge said she also reviewed the pre-sentence report by the Probation Department and found it "woefully inadequate." 

So she asked Assistant District Attorney Joseph Robinson if he had a new plea offer, and Robinson did.

Thigpen is being given time to consider an offer of a guilty plea to predatory sexual assault against a child, a Class A-II felony, with a sentence of 10 years to life.

If he rejects the offer, his case will go to trial on Feb. 4.  He has until 11 a.m., Oct. 3 to decide.

In January, Thigpen was indicted by a Genesee County Grand Jury on four counts of predatory sexual assault against a child. 

The indictment accused him of engaging in oral sexual conduct with a person less than 13 years old while he was at least 18 years old or older between the dates of June 1, 2014, and Aug. 31, 2014. He is accused of engaging in two or more acts of sexual conduct with a child less than 13 years old over a period of time not less than three months.  He is accused of engaging in sexual intercourse with a person less than 13 years old.

In September 2019, Thigpen entered a guilty plea to a child sex abuse charge with a four-year prison term agreement.  He entered the plea on an "Alford basis," meaning that he believed a jury would convict him based on the evidence that would be presented at the trial but not admitting that he actually committed the crime.  He accused the child witness of lying.

Cianfrini was first assistant district attorney at the time and prosecuted the case.

Batavia to establish a 'United' modified hockey program

By Joanne Beck

Marc Staley and John Kirkwood, representing Notre Dame and Batavia high schools, respectively, made a pitch — or more accurately, a shot attempt — Monday to the city school board to establish a modified hockey team.

After noticing the number of younger students not qualified for Varsity or Junior Varsity teams, the coaches agreed that there would be enough students for a modified program, they said.

"And we can incorporate these kids already into our summer lifting program into the platform app, and also in our GroupMe app, in which we communicate with them … just to really let the kids know like, even though they're not necessarily in the program right now, that we're aware of them, we want to help start developing them,” Staley said. “And we've seen just tremendous participation from seventh and eighth graders all summer long. Now, I know they're a little younger, they don't have summer jobs and stuff like that, like some of the older kids do. But the numbers really would support a modified program.”

They had originally tallied 16 players and then found two more, a goaltender and a girl hockey player, which lends well to prep for the fastest growing collegiate sport in the country, he said, of women’s hockey.

A fee of $1,800 to cover games and referees would amount to about $100 per athlete, Staley said, not including transportation. A modified program would not compete with youth hockey, though it does “bump up against spring season,” he said.

“We don’t think it’s going to cause much of a problem with schedules,” he said.

Modified teams have one color, and this one would likely be either royal blue or white. The cost of those would be covered by the hockey boosters, he said.

There are 14 modified teams that play in Buffalo, and none in Rochester, he said. There would need to be some practices before they go and play, he said, so “there would be some expense there … less than $1,000.”

Notre Dame would share the cost, and “everything is broken down by kid,” Staley said. Eighth-graders are eligible to try out for junior varsity, however, they must pass a fitness test to do so, Kirkwood said.

“And we don't want to get in a situation where we have an eighth grader who either doesn't pass the test or may not be ready physically for the physicality of a JV team. So to have this option softens the level of effort kids who may not make the JV as an eighth grader but may be a great player,” he said. “So we're trying to mirror some of the most successful programs that are here and saying is this something that we can offer? The only other additional expense would be, maybe before these kids are all going to be in shape, they're going to just play a full hockey season. And they're going to be I think excited to come together for like a little mini-season.”

There are no more league fees, Staley said, which saves thousands of dollars, and “we run a gate now,” which should total $10,000 of admission coming into the program. They have fundraisers for those “soft goods” of gloves, shells and similar needed accessories, and have emphasized the idea of community service, Staley said. Of the 41 kids in Varsity and Junior Varsity, 28 worked at least three hours each at the annual Crossroads garage sale, loading and unloading merchandise.

“I’m a firm believer that, (and tells the kids) if you want the community to come to your games, you better get out there,” he said.

This past year students put in a collective 400 hours of service, “and counting,” he said. He and Kirkwood, a city school district teacher, have challenged the kids to reach 1,000 hours next year. It goes hand-in-hand with playing sports, which would be enhanced by a modified team, he said.

“We think this will be a great step in the right direction, and really give these young kids something to get excited about,” he said.

In his written proposal to the board, Staley offered to be coach of the "United Mod Squad" program without any compensation, as he feels it is part of his role as head coach of the United hockey program. Modified games would be played at Harbor Centre in Buffalo, and go from March 6 through April 23, 2023.

The puck apparently slid into the net. Board members John Marucci, Alice Benedict, Jean Lendvay, Barbara Bowman, Chezeray Rolle, John Reigle, and Korinne Anderson unanimously approved the request.

Photo: John Kirkwood, left, and Marc Staley present their plan to establish a modified hockey program for Batavia City Schools and Notre Dame High School. Photo by Joanne Beck.

Holland Land Office Museum announces events for September

By Press Release

Press release:

The Holland Land Office Museum is proud to announce its next Trivia Night at the museum on Thursday, September 8th at 7 pm. This month we will be meeting at the GO ART! building located at 201 E. Main St. in Batavia. This month's topic is Elizabeth I in honor of the queen's birthday. Admission is $3 per person or $2 for museum members. Come and join us at GO ART!, where you can also enjoy beverages served by Tavern 2.0 while testing your Elizabethan knowledge. Please contact the museum if you would like to attend at 585-343-4727 or hollandlandoffice@gmail.com.

The Holland Land Office Museum is proud to announce its next presenter in our Guest Speaker Series on Wednesday, September 14th at 7 pm. Deanne Quinn Miller will be presenting on her recently published book, "A Prison Guard's Daughter: My Journey Through the Ashes of Attica." The book is her mission to find answers to the death of her father, a corrections officer, during the Attica Prison riot on September 13, 1971. Copies of the book will also be available in the museum gift shop. Admission is $5 or $3 for museum members. If you would like to attend please contact the museum at 585-343-4727 or hollandlandoffice@gmail.com.

The Guest Speaker Series is made possible with funds from the Statewide Community Regrant Program, a regrant program of the New York State Council on the Arts with the support of the office of the Governor and New York State Legislature and administered by Go ART!

The Holland Land Office Museum is proud to announce its next Java with Joe E. morning presentation series on Thursday, September 22nd at 9 am. This month's presenter is Greg Van Dussen. Mr. Van Dussen is a local author and former Methodist pastor. He has also taught at the Northeastern Seminary at Roberts Wesleyan College. His topic will be the Methodist Circuit Riders of North America, focusing primarily in areas of the Northeast and Midwest. The presentation is free to attend and coffee and donuts will be provided. If you would like to attend please contact the museum at 585-343-4727 or hollandlandoffice@gmail.com.

The Holland Land Office Museum is proud to announce the return of its West Side Batavia Ghost Stories. Connie Boyd will be sharing the spooky, sinister, and weird documented stories from the West Side of Batavia's past. Come and listen to tales of murder, ghosts, body-snatching hangings, and abandoned cemeteries. This presentation is the same as our Ghost Walk, perfect for those who don't want or aren't able to go on our guided Ghost Walks. Tickets are $5/$3 for museum members. If you would like to attend please contact the museum at 585-343-4727.

 

Law and Order: Vine Street resident facing multiple charges from conflicts with her neighbors

By Howard B. Owens
Kimberly Fox

Kimberly A. Fox, 44, of Batavia, is charged with criminal contempt 2nd. Fox is accused of violating a stay-away order of protection on Aug. 22 at 2:40 p.m. at a location on Vine Street, Batavia. She was arraigned in City Court and ordered held on $1,000 bail, $2,000 bond, or $5,000 partially secured bond. Fox is also charged with two counts of criminal contempt 2nd stemming from an incident reported on Aug. 19 at 10:30 a.m. on Vine Street.  Fox is accused of violating an order of protection by yelling at two of her neighbors. Fox was arraigned on those charges and released under supervision. She is also charged with criminal contempt 2nd stemming from an incident reported on Aug. 17 at 8:30 p.m. on Vine Street. She was arraigned in City Court and released under supervision. Fox is also charged with harassment 2nd stemming from an incident reported on Aug. 18 at 8:53 p.m.  She was arrested on a warrant on that charge, arraigned in City Court, and released under supervision.

Tommy L. Crawford, 33, of Batavia, is charged with criminal impersonation 2nd and bail jumping 3rd. Crawford reportedly refused to pay a bill at a motel on Oak Street on Aug. 20 at 1:25 p.m. While police officers investigated the complaint, Crawford allegedly provided the officers with a false name.  He was also wanted on three bench warrants.  He was arraigned in City Court and ordered held on $10,000 bail, $20,000 bond, or $40,000 partially secured bond.

Crystal Mounts

Crystal A. Mounts, 45, of Batavia, is charged with conspiracy 5th, criminal possession of stolen property 5th, possession of a forged instrument, forgery 2nd, and grand larceny 4th. Mounts was taken into custody on a warrant stemming from an incident reported at 6:10 a.m. on April 30.  She was arraigned in City Court and ordered held without bail.

Andrew J. Draper, 43, of Batavia, is charged with criminal contempt 1st. Draper is accused of violating an order of protection at 4:57 p.m. on Aug. 24.  He was issued an appearance ticket. 

Ricky A. Marsceill, 58, of Batavia, is charged with criminal possession of a controlled substance 7th. Marsceill is accused of being in possession of a controlled substance at 10:30 p.m. on Aug. 24 at a location on West Main Street, Batavia. He was issued an appearance ticket.

Joshua E. Burt, 33, of Lyndonville, is charged with DWI, driving with a BAC of .08 or greater, and driver's view obstructed.  Burt was stopped on Aug. 21 at 1:57 a.m. on East Main Street by a Batavia patrol officer. He was issued an appearance ticket.

Wendy L. Shako, 56, of Batavia, is charged with criminal mischief 4th. Shako is accused of smashing the rear window of a vehicle on Aug. 21 at 12:31 p.m. on Buell Street, Batavia.  She was issued an appearance ticket.

Eric P. Doleman, 52, of Pembroke, is charged with two counts of petit larceny. Doleman is accused of stealing from a business in Batavia on Aug. 18 at 1:37 p.m. He was issued an appearance ticket.

Kyle J. Schroeder, 25 of Le Roy, is charged with DWAI combined drugs, failed to stop at a stop sign, criminal possession of a controlled substance 7th, and failure to appear. Schroeder was located and arrested on a warrant when Batavia PD was dispatched to a check-the-welfare call stemming from an incident reported on April 29 at 145 p.m., at a location on Ross Street.  While being processed, Schroeder was allegedly found in possession of a glass pipe that tested positive for cocaine, leading to an additional charge of criminal possession of a controlled substance 7th. Schroeder was arraigned in City Court and released on his own recognizance.

Anthony L. Vanelli, 45, of Batavia, is charged with failure to appear.  Vanelli turned himself in on a warrant out of City Court. He was arraigned and ordered held at the Genesee County Jail.

Jacqueline R. Garrett, 43, of Le Roy, is charged with petit larceny. Garrett is accused of stealing merchandise from a business on East Main Street, Batavia on Aug. 22 at 12:15 p.m.  She was issued an appearance ticket.

Gary E. Jackson, 30, of Batavia, is charged with harassment 2nd, obstructing governmental administration, and resisting arrest. Batavia PD responded to a disturbance call on Aug. 14 at 1:48 p.m. on Liberty Avenue. Jackson is accused of shoving a Batavia police officer when he was advised that he was under arrest.  Jackson is accused of continuing to resist and being combative with police officers.  He was issued an appearance ticket.

Devin B. Carleton, 21, of Allis Road, Albion, is accused of violation of a family court act.  Carleton was arrested in Orleans County on a Genesee County warrant, arraigned in Le Roy Town Court, and turned over to the Wyoming County Sheriff's Office on a warrant out of Covington Town Court.

Robert A. Drewry, 56, of Keller Road, Hamburg, is charged with petit larceny. Drewry is accused of stealing money from a vehicle parked on Harloff Road, Batavia, on June 8, at about 6 p.m. He was issued an appearance ticket.

Krista S. Kiblin, 32, of Rochester, is charged with petit larceny. Kiblin is accused of shoplifting approximately $200 in merchandise from Crosby's on Clinton Street Road, Batavia, on Aug. 25 at 11:46 a.m.. She was arrested by State Police and issued an appearance ticket.

Batavia City Schools taxpayers have right to be concerned, officials say

By Joanne Beck

A state audit discovered nearly 300 pieces of technology equipment missing and unnecessary service fees paid out for those items and those events resulted in a third-party consultant at an additional cost of $8,700.

District taxpayers have a right to be concerned, Batavia City Schools Superintendent Jason Smith says. 

The Batavian asked Smith several follow-up questions related to the audit and his response were issued on Friday afternoon. He reiterated a portion of what his original response was, that “we can and will do better going forward.”

First and foremost, how do you address taxpayers that may have either lost trust, or confirmed their distrust, in district administrators and board members as the guardians of taxpayer money?
He acknowledged that “our taxpayers — including myself as a resident and taxpayer of the BCSD, along with our board members — are right to be concerned about this audit.”

“Our role as fiscal stewards of the Batavia community is vitally important and we need to and will do better in this area moving forward. As the leader of this district, I’m taking this audit seriously and making it a high priority with our administrative team going forward,” Smith said. “I do not take any fiscal responsibility lightly, and understand and value the trust the community gives us to handle tax dollars appropriately.    

“We are developing a detailed corrective action plan — due in 90 days —  that the Board will review and approve, and will be made available to the public as part of a future board agenda. Under my leadership, we fully intend to improve our IT management, implement our corrective action plan, and then carefully monitor the results and new procedures,” he said.  “In addition, our internal and external auditors have been made aware of the comptroller audit and will also work with the district to ensure all procedures are being followed and implemented—as will I and our leadership team.”

Was the district aware of these discrepancies/issues before the comptroller report, or did the audit find these issues?
"The goal of any comptroller audit is to bring attention to areas of concern for school districts and municipalities. The audit found the majority of our IT issues, although prior to my arrival, it’s my understanding the district was generally aware of some of these IT inventory concerns," he said.

Smith included a note for context that “audits of school districts are common and occur on a regular basis, every five years or so for each district.”

According to the State of New York Office of the State Comptroller, “A top priority of the Office of the State Comptroller is to help school district officials manage their districts efficiently and effectively and, by doing so, provide accountability for tax dollars spent to support district operations. The Comptroller oversees the fiscal affairs of districts statewide, as well as district compliance with relevant statutes and observance of good business practices. This fiscal oversight is accomplished, in part, through our audits, which identify opportunities for improving district operations and Board of Education governance. Audits also can identify strategies to reduce district costs and to strengthen controls intended to safeguard district assets.”

As for the missing IT equipment, how did that happen? Were these items on loan to students/staff and weren't returned, or another scenario? What was the procedure supposed to be?
"While there is no excuse for the results found during this audit, we do recognize that the turnover in BCSD administration and our IT department since 2019 contributed to and compounded our IT management issues," he said. "Once we have completed the assessment from the third party company, we will take steps towards also establishing stronger leadership for our IT department. 

"Some items were given to families and not returned and some were given to staff and have not been located in their classrooms.  During the audit itself and as a result of surveying our staff, we found additional missing items reducing the impact of the audit results.

"The procedure should be and will be the development of a detailed inventory list that will match the inventory that has been distributed along with a process for monitoring new/out-of-service inventory and the distribution and return of all IT devices. This will be part of our required corrective action plan that I will personally oversee.

"Over the last 20 years, there have been six different IT directors and approximately six years without an IT Director, mostly due to budget constraints. Hindsight is always 20/20, and looking back, the district may have been penny-wise but pound-foolish in this approach of not having a dedicated IT director for a number of years. We look forward to the incoming recommendations from our third-party company on how best to proceed."

Who is that third party, and what is the fee for this service?
"After reviewing five proposals this past spring, the district selected the Webster-Szanyi law firm as our third-party IT consultants.  The net cost to the district is $8,753.13 after BOCES aid," Smith said. "The firm is providing the district with two educational consultants who specialize in school technology service reviews. Their work has already begun and will be concluded by January."

Doesn't the board have a role in issues like these, such as having to approve the yearly $17,000 fee and being aware of how equipment is being used and its status from the beginning to end of the school year?
"These fees are embedded in our general BOCES bill and not necessarily a separate line item for approval.  We use BOCES to reduce the local share as we receive BOCES aid. The Board should have full confidence and will have full confidence moving forward that leadership is monitoring the use of the equipment, and will be aware of related procedures and will review and approve related policies and our corrective action plan, due in November," Smith said.

How many years has that fee been paid so far? Was it 2021 and 2022 or also 2020?
"The inventory list contained items dating back to 2006. The District pays BOCES fees for each item that we lease, and the $17,000 reported in the audit reflected fees we paid for unused/lost items in our inventory for the 2021-22 school year," he said. "The audit caused us to dig deeper into our current IT inventory, and we have since reduced additional BOCES fees for our current technology equipment resulting in a reduction of $109,000 from our BOCES bill."  

If/when the missing equipment has to be replaced, how will that be funded? How were these items funded ($891,000, I believe) originally? 
"Our IT BOCES expenditures are included in our General Fund Budget but sometimes (relatively minor) items are purchased from State/Federal grants. If we use State/Federal Grants, we do not receive additional BOCES aid. We purchase/replace our IT equipment in cycles so as to not spike the General Fund Budget in any given year," he said. "There is no need to replace those items as the devices are now obsolete."

You have stepped up to take responsibility, but how will your measures put more responsibility on staff, since you can't monitor everything all the time?
"My job is to work with our team and our third-party consultants to develop and implement clear procedures, carefully monitor those procedures, and hold us accountable to those procedures.  This is true for any area of leading a school district, since I cannot monitor everything all the time, my staff will play a vital role in this moving forward," Smith said. "I can and will however monitor these procedures, do spot checks, and have frequent and regular check-in meetings with appropriate staff."

Does the school district have any intention of auditing other areas of the district where similar mishandling or lack of monitoring could also exist?
"We work closely with our audit committee, our internal auditors, and our external auditors on an annual basis. Areas of risk and improvement are identified on an annual and ongoing basis, and we regularly implement new procedures to ensure fiscal accountability," Smith said.

Board President John Marucci had many similar sentiments as Smith, including how the board needs to respond to these findings.

"Taxpayers have a right to be concerned in regards to this audit. The administration and the Board of Education need to and will do better moving forward," Marucci said.  "As board president, I take this audit and its findings very seriously, as do the other BOE members. Jason and his team are putting together a corrective action plan that will be reviewed and approved by the BOE. I want to assure the Batavia taxpayers that this issue is being rectified.

"Regarding additional audits for the rest of the district, we already have auditors in place to review departments on an annual basis, including an audit committee, internal auditors, and contracted external auditors. Each year, they review and identify areas that we could improve on or are of concern," he said. "These audit processes will continue to help ensure fiscal accountability."

What more can the board do to ensure that approvals for spending are necessary and accurately reflect the need?
"As a board, we expect the administration to give us accurate numbers. I trust Jason will make sure that any figures given to the board regarding need-based spending will be accurate moving forward," Marucci said. "It’s the board’s responsibility to do our own due diligence to ensure we’re thoroughly monitoring and reviewing spending requests."

What was the board's understanding when approving or being made aware of the $17,000 annual fee for equipment that, as it turns out, was not even part of district inventory? Moving forward, how can the board protect against such wasteful spending?
"Again, we expect the administration to give the board good and accurate information. This specific IT issue began while we were in the midst of the pandemic, we had a new superintendent, and we had management turnover in our IT department. It's not an excuse, it's reality," Marucci said. "Unfortunately, mistakes happened. Jason was brought up to speed on the issue when he arrived, and he and his team are aggressively putting an action plan in place to make sure this doesn’t happen again. As a board, we need to continue to ask questions to be certain that the information is accurate and gives us a full picture."

What is your overall response to the audit and its findings?
"I was disappointed, but I also understand that any New York State Comptroller audit is ultimately beneficial because it highlights areas of concern that need to be dealt with. Audits ultimately help protect the taxpayers," Marucci said. "With that being said, I believe in Jason, his team, and this board, and I’m confident this issue will be taken care of swiftly."

See previous coverage of the audit.

File photos of Superintendent Jason Smith, top, and Board President John Marucci, by Joanne Beck and BCSD website.

Photos: Batavia United Hockey Bike Rally

By Howard B. Owens

Of the 21 teams in Section V hockey, Batavia United Head Coach Marc Staley told participants in a bike rally yesterday, 14 of them charge their players to participate.

Events such as the bike rally on Sunday are fundraisers for Batavia United, so players and their families don't get stuck with those fees.

The funds help buy uniforms and equipment that the players are then able to keep at the end of the season.

The rally isn't a race.  It was either a 5K or 10K ride, depending on how far participants wanted to go, led by Batavia Patrol Officer Peter Post.

Participants also received a Bike Rally T-shirt.

Resurfacing project to cause delays on Bank, Ross, Chandler

By Press Release

Press Release


All motorists please be aware that Bank Street, Chandler Avenue and Ross Street will experience traffic delays on Tuesday, August 30th and Wednesday, August 31stfrom 7AM to 3PM for a resurfacing operation. 

While work is being performed in this area, local traffic will be permitted to and from their residence/property but should plan accordingly for delays.

All residents/businesses within the work area are asked not to park on the roadway during the operation.

This is weather dependent work; if work is postponed it shall progress the next workday.

Please contact the Bureau of Maintenance at 585-345-6400 Option 1 if there are any questions.

Just Kings gives back to community with free backpacks and school supplies for local students

By Howard B. Owens

Members of the Just Kings Social Club gave back to their community on Saturday, handing out dozens of school backpacks, and other school supplies along with free hot dogs, hamburgers, and chicken at Austin Park.

There were also free haircuts from the Royals Barbershop for kids getting ready to go back to school.

Just Kings member Victor Thomas explained that the leadership of Just Kings are men who grew up in Batavia and have been part of the community their whole lives, so one of the organization's goals is to give back to their community. 

Just Kings grew out of the March for Justice in Batavia in June 2020.

The people showing up for the supplies and food made up a diverse cross-section of Batavia's community, and Thomas said he and the rest of Just Kings like to see that.

"That was a visual of what Batavia represented and what we represent," Thomas said. "That day, at that march, we saw 400-plus people and only a handful of us. We're just all mixed in with each other, you know? So we're a product of our environment. Yes, we are here for the black community and the black community knows that. We stand up for them whenever we can. We speak out against anything that's happened against our people. But as far as the community goes, this is what our community looks like. So we have to embrace what our community looks like. So I'm glad that they're embracing us and coming back and making this crowd look so diverse today."

Whoever said art can't be funny? Comedy debuts at GO Art!

By Joanne Beck

Drawing from both sides of Genesee County, GO Art! host/comedian Chris Hasenauer of Rochester, center, relaxes before Friday's show with fellow comedians Sarah Benderson, left, of Rochester, Ryan Garcia of Rochester, and, far right, Alex Brady of Buffalo. Hasenauer would like to offer more comedy nights through winter, he said, at the East Main Street site. 

GO Art! Executive Director Gregory Hallock said that the facility creates, sponsors and presents all forms of art, "including, but not limited to, fine, performing, literary, culinary, design, tech, horticultural, folk and media." Now Comedy Nights are a new venture for the downtown Batavia nonprofit.

"When they happen, they are on Friday nights." he said.

Ryan Garcia of Rochester talks about his children, first dates, work situations, personal hygiene, homophobia and being Dominican during Friday's Comedy Night at GO Art! in Batavia. It is an adult show with some expletives. 

Sharing laughts before their performances, Sarah Benderson, Ryan Garcia, Chris Hasenauer and Alex Brady get to know each other through a comedian's perspective.

Chris Hasenauer played dual roles of host and comedian during Friday's Comedy Night at GO Art!

Rochester comedian Sarah Benderson, in a voice resembling a female cartoon character, picks out a couple for her questions about dating.

Photos by Joanne Beck.

 

 

From England to Batavia, late music director brought standards and passion for music

By Joanne Beck

The way Jim Owen tells the story, his father Frank had very high standards when it came to music, and not every Owen in the family made the cut.

“My sister Kathy was a very good singer, and my brother Robert was a very good singer, and then there’s Jim,” the honorary Mayor of Redfield Parkway said, adding that his father wasn’t mean about it. “He was very encouraging of me, he knew I liked sports … cross-country, basketball, and golf.”

Jim just saw a dream come true with the dedication of his father’s name for Batavia High School’s auditorium. Frank E. Owen was a very well-educated man, and one that would be “humbled but very appreciative” of the acknowledgment of how much he contributed to the music program, Jim said.

After a 37-year career as music director at BHS, the elder Owen joined the Board of Education, eventually earning the rank of president. Those “very high standards” came into play when Jim shared his intent to apply for a teaching job at the city school district.

“He said ‘no way.’ He was very ethical and didn’t think I should work in the district,” Jim said.

So Jim worked as a teacher in Sacketts Harbor, and later at Hamburg Central School, where he enjoyed his work and coaching cross-country for 35 years. He retired from Hamburg Central in 2003 and then -- finally -- obtained a job as a substitute teacher at his original choice of Batavia City Schools. 

Frank's legacy
Frank founded a school band in 1930 and raised money to buy new uniforms and instruments. He later founded the community orchestra in 1947 and was inducted into the Music of Note Hall of Fame. He would also “go the extra mile to get students into college,” Jim said, “by using his great influence.”

It would seem as though Jim was destined to be a smart, teacher-type, given his father’s background and his mom, Natalie Walker Owen, who spoke Latin, French and Spanish, and was on the library board. Jim has been involved in education for 55 years and counting, he said, and has shown that same appreciation for his students and colleagues as his dad did.

He chuckled a bit remembering that his sister Kathy (who died in 2019) was fooling around in class one day, and dad kicked her out. Those standards again came into play, and “he didn’t have favorites.”

“In that sense, he wanted you to be focused. He was selective and wanted good quality,” Jim said. “One of his great contributions was, he was very, very proud of his choristers. They were singing on WBTA and on Jay Gordon Bridge armed force broadcast. Some former students in Korea could listen to it.”

As much as Frank has been discussed in preparation for and during the dedication event, there are tidbits that haven’t been listed. He was a violinist, raised in England, and would help kids of all nationalities, Jim said. He was very good in spelling and articulation and even helped local announcer Chuck Platt practice before going on air at WBTA.

“Dad would teach him how to articulate for broadcasts,” Jim said.

Frank worked in Williamsport, Penn. before applying for a job in Batavia. The rest, as it’s been said, is history in that he reformed the music department. He always preferred to use his middle initial in his name (E is for Earl, by the way), even though he sometimes was called Frankie by mistake.

Current high school band Director and Music Department Chairwoman Jane Haggett has heard all about the senior Owen from Jim, who has done a lot of substitute teaching in the district. Naming the auditorium after Frank means something important for the district as a whole, she said.

“I think it just really reinforces Batavia's desire to have a strong music education for their students. I also think that it's in relationship to drama, and our musical productions, that it all correlates to each other,” she said. “We wouldn’t have a musical production club and produce our musicals without our choral program and our instrumental program and so forth. It just wouldn't happen. Or not as well, I should say. But I have to say that it gives the music students a voice.”

Haggett knows what it’s like to have music in your soul; she knew at an early age what her career was going to be, she said.

“I started playing piano at age five, and flute when I was in fifth grade, and by the time I was in sixth grade, I knew what I wanted to do. I knew I wanted to go into music. I knew I wanted to teach. I didn't know what level or for high school teacher or elementary, or just a private lesson student, but I know I wanted to do something in music,” she said. “I felt like I was successful. And it made me happy. So that's why I pursued it.”

Likewise, as a young violinist, Frank Owen seemed to know his direction in life. While at the city school district, he taught the likes of City Councilwoman Patti Pacino and state Assemblyman Steve Hawley. Jim credits Pacino for putting much time and effort into the dedication, inviting fellow alums and pulling together notes about the late music director. Learning music from Frank E. Owen wasn’t just ordinary education, Pacino said, “it was magical.”

Jim’s parents “all of the fine qualities that Batavia citizens represent,” and Frank especially added drive, enthusiasm and talent to music education, Jim said. His dad even recruited a special guest to visit the district: John Philip Sousa.

Sousa, a patriotic composer who died in 1932, served as the 17th director of The President's Own band from 1880 to 1892. The most famous director of the band, he wrote the national march "The Stars and Stripes Forever" and the official march of the Marine Corps, "Semper Fidelis." Jim has an autobiography written by Sousa, “Marching Along,” with Sousa’s signature, made out to Frank E. Owen in 1929.

Not too shabby Frank E. Owen.

See related story of dedication HERE.

Many heartfelt tributes during dedication of Frank E. Owen Auditorium

By Joanne Beck

About 100 people gathered Thursday evening to honor the late Frank E. Owen by naming Batavia High School’s entertainment venue after him.

The Frank E. Owen  Auditorium has a nice ring to it, his son Jim said via a pre-recorded video during the live-streamed event. Jim has been battling cancer and his medical professionals wouldn’t let him leave his treatment facility. Nevertheless, he spoke proudly of his father and suggested that the honor is about more than Frank E. Owen.

“This is to honor my father, but it’s more important to honor all the teachers and students — past, present, and future — the music department, and all those who use the auditorium,” he said. “It’s to honor the school system. He was very proud of his teachers and his students.”

A cat photobombed his talk, which brought some humor to a moment charged with emotion. Jim calmly continued talking as he acknowledged the cat’s presence with a few rubs on the head, which is an example of his kind-hearted dedication to whatever is before him. Other speakers pointed to how much they could know of Frank by watching his legendary qualities unfold within Jim.

“Jim carries on his father’s legacy by influencing the students,” High School Principal Paul Kesler said.

Frank’s former students, Patti Pacino and Liz Johnson Conway, both 1965 grads, shared how their music teacher was disciplined, down to earth and fair. He expected nothing less than a commitment from everyone.

Music has been a strong piece of Pacino’s life, thanks in large part to the lessons instilled by Frank Owen.

“He presumed we were as dedicated as he was,” she said, listing his many requirements. There was no sheet music on stage, as everyone was to memorize their songs, and no jingling of bracelets on stage, or even the chance fainting spell without consideration not to disrupt the performance, she said.

“Why would high school students put with such rules?” she said. “Because it was magical.”

Students loved music, loved to sing, and learned about teamwork along the way, she said. They all worked toward the common goal of producing lovely choral music. On one of his very first days at the city school district, Frank invited everyone to sing, and they “sang like they never sang before,” Pacino said, reading a report from 1927.

If Mary Poppins had a brother, it would be Frank E. Owen, she said.

Conway only studied with Frank for two years, but in those two short years, “I learned to like and admire” this man of music, she said. He demanded excellence with “pitch, diction and musicality,” she said.

His conducting was classy and subtle, with no large flashy moves, she said, and his secret weapon reining kids in was “the look.”

“Danny VanDetta had the paddle, and Frank Owen had the look,” she said. “Communicating through lyrics and connected to sound, he strengthened the music in this area.”

Superintendent Jason Smith, an avid musician himself, shared some of Frank Owen’s history:

He established the music department at BCSD in 1927 and created the first band and BHS Choristers, a well-known vocal group that reaped many accolades and awards, taped recordings and broadcasts during Owen’s 37-year career at Batavia. He then went on to serve on the Batavia Board of Education, including as president and was actively involved in community music.

“When the Board was considering naming the auditorium in Mr. Owen’s honor, I received numerous emails advocating for this to occur,” Smith said, reading some of those messages. A few snippets are below:

As a graduate of BHS and a member of the Choristers all my years at the High School, I can tell you that he not only instilled a love of music but a sense of service to community.

Mr. Owen was a humble master of music, respected and praised. My brothers and I were in choristers and band. My oldest brother became a music teacher with Mr. Owen’s urging, along with many other graduates.

Some of our fondest memories are the annual live Christmas (morning) broadcasts of the Chorus from the former Elks building on Ellicott Street, and the copies of that program on vinyl - blue records! - that each of us could purchase.  Both Jim and I have included a link to one of those albums on our Class websites.

I can't think of a more fitting honor than naming the Auditorium after Mr. Owen - a 'home' to so many of us during our years at Batavia High School and recognition of the impact he had on so many lives.

Smith also read a tribute recited to Frank upon his retirement in 1964.

“Mr. Owen’s flair as an educator has to be classed in the greater range. Music to him is not merely an abstract subject. It is something that is a very real part of life with ramifications in history, culture and the development of civilization,” Smith said. “Those who had the advantage of his teaching and leadership gained not only exceptional appreciation and understanding of music but also of the wider spectrum.”

Gov. Kathy Hochul and state Assemblyman Steve Hawley sent representatives to present proclamations for the occasion, and City Council President Eugene Jankowski gave one from the city with the wish that the community will find the auditorium space to be a place where folks can relax and be inspired.

The evening also included a ribbon-cutting, a vocal concert of pieces chosen by current Music Director Jane Haggett, including "Adeste Fidelis," meaning come, faithful ones, and a patriotic song since Frank always typically included one for concerts, she said. He loved "America," she said, "so we're going be doing that."

 A reception cake was bedecked with the theme of the night, and memorabilia was on display for guests to see.

Top photo: Abigail Hoerbelt, who comes from a musical family, cuts the ribbon during a dedication of the Frank E. Owen Auditorium Thursday evening at Batavia High School. Music Director Jane Haggett, City Council President Eugene Jankowski, alumni and board member Liz Johnson Conway, Jenn Lendvay and Patti Pacino flank her on the left as Chamber of Commerce Interim President Tom Turnbull, Board President John Marucci, Superintendent Jason Smith and Principal Paul Kesler stand on the right. Photo by Joanne Beck.

Photo of reception cake by Joanne Beck, and memorabilia and speakers by Howard Owens.

Photo: Batavia Downs signs

By Howard B. Owens

The signs in today's early evening at Batavia Downs.

Photo by Howard Owens.

Developing relationships, in and outside of the House

By Joanne Beck

Editor's Note: This is the second of a series about new staff at Crossroads House, which is to celebrate 25 years of existence in January.

She was a friendly face in the main office at Washington Towers for 15 years, and although she enjoyed it, there came a time of burnout, Vicki Johnson says.

She left in May 2021 and eventually decided that “it was just time for me to make a change.”

Johnson began her new role as director of development at Crossroads House on Aug. 1.

“I  like working with the elderly. And it's where I just really saw how fragile life is,” she said during an interview at the House on Liberty Street, Batavia. “It can be kind of, you know, you can get a little burnout with dealing with the elderly and disabled. And so this came up and I just knew it was time. Caregiving and Crossroads have always just been something that I feel — like my husband says -- destined to do.”

Johnson provided care for her grandmother Lucy, who was nearly 104 when she died, and for her mom Betty, and now for Aunt Dorothy, who is in a nursing home.

“I think I've always been of that caregiving nature. And just having been with people at end of life. And again, just seeing how fragile life is, you know, in my position at Washington Towers. Unfortunately, over the years, there were numerous people that we did welfare checks on and came upon them that they had passed. We were the first ones that tended to see their decline, whether they were getting dementia or just failing in health, and it's there where I kind of saw the negative part of the family relationships, and how they treat the elderly … it kind of just had me gravitate toward caregiving.”

It was while at Notre Dame High School for about three years that Johnson learned more about development initiatives and fundraising, she said. That shored up her experience for this new role of overseeing fundraising events, donor relationships, endowments and the like, plus probably getting involved with grant writing along with Executive Director Charlotte Crawford, Johnson said.

“Obviously, we need funds, because we're funded totally by the wonderful community that we live in. So I'm looking for new fundraising ideas, trying to get to the younger group, the younger people, with some fundraisers that might appeal to them,” she said. “And when we have the famous garage sale that they do, they have their basket raffles, their fall and spring basket raffles. We're lucky recipients of some outside (sponsored) golf outings that we just supply some help, maybe some baskets, but then we get some of the proceeds. So that's a great thing for us.”

Part of her job will entail raising awareness in order to increase donations for the nonprofit comfort care home. It exists primarily on the generosity of others, so it’s crucial to operations for Johnson to do her job successfully. She plans to get “our image out there” and provide more updates via the website and social media, she said.

After all, the House will be celebrating its 25th anniversary in January, and there are many people — staff, volunteers, families, board members, donors — that will want to recognize the work that’s been done and the missions accomplished.

Johnson wanted to fully envelop those missions, so she took the new orientation training, which consisted of instruction and shadowing volunteers. She wants to also become a volunteer and complete the end-of-life doula course so that she can be a companion for people when they are approaching the end in their own lives.

She doesn’t fear death, and is, in fact, comfortable with the concept.

“So it's just someone that accompanies you through your journey. It’s a time really to celebrate life, to look for reconciliation and forgiveness,” she said. “It’s incredible to hear the stories of people.”

Photo: Vicki Johnson at Crossroads House in Batavia. Photo by Joanne Beck.

Two new art shows opening at GO Art!

By Press Release

Press release:

GO ART!, on 201 E. Main St. Batavia, is soon to host two new art exhibitions. In the ground floor's Tompkins Bank of Castile Main Gallery, witness Rebecca Graham's “Traditional Mixed Media in a Digital World,” a series of subject-driven works that evoke warm nostalgia for analog experience. This show will run from Sept. 7 through Oct. 29, with a reception from 5 p.m. to 8 p.m. on Sept 17.

The second floor's Rotary Room gallery will feature works of various media by the GLOW Creatives, a group of artists that are collaborating (with each other, with GO ART!, and two other area arts councils) on a two-year grant-funded series of art projects intended to engage four rural Western NY counties. Sculpture by Susan Ferrari Rowley, photography by Keith Walters, painting by Dan Butler, and digital artwork by GO ART! marketing coordinator Austin Retzlaff will be featured. To learn more about the collaboration, please visit goart.org/glowcreatives. With an opening reception on September 15th from 5 p.m. to 8 p.m., the show runs from Sept. 7 to Oct. 29.

Please visit https://www.goart.org/upcoming-exhibitions for more information on these and other anticipated gallery exhibitions at GO ART!

Law and Order: Corfu man accused of shoplifting at Walmart

By Howard B. Owens

Eric P. Doleman, 52 of Corfu, is charged with petit larceny. Doleman is accused of stealing merchandise from Walmart valued at $128.04 on Aug. 23.  He was arrested by State Police and released on an appearance ticket.

Donald Cooper, 39, of East Main Street, Le Roy, is charged with three counts of endangering the welfare of a child. Cooper was arrested by Le Roy PD in relation to an incident reported at 1:31 p.m. on Aug. 22 at a location on East Main Street Road, Le Roy.  The details of the incident were not released. He was ordered to appear in Town of Le Roy Court on a later date.

Jeffery Guy Ellinwood, of Genesee Street, Le Roy, is charged with criminal contempt 2nd. Ellinwood allegedly violated an order of protection at 4:30 p.m., Aug. 19.  He was issued an appearance ticket.

 

Pre-apprenticeship 'boot camp' gives some muscle to job advancement

By Joanne Beck

Boot camp every weekday for the last six weeks has been worth it, Greg Burgess says.

Only, instead of a typical camp filled with burpees and jumping jacks, this one focused on future careers in food, beverage and advanced manufacturing and service technician sectors.

“I thought it was really good, I came for electrical,” he said Thursday morning after receiving his completion certificate at the BOCES campus in Batavia. “We learned to read prints and schematics — understanding schematics. It was really helpful, and good troubleshooting. I think that was the best part.”

Perhaps the next best part was that it didn’t cost Burgess a penny. This was a Genesee Valley pre-apprenticeship program that was designed to assist companies with recruitment and training. His employer, Georgia Pacific, sent Burgess to obtain additional skills that he will need for a job as a technician with his company’s maintenance department.

The 29-year-old is moving up the ladder, having been promoted once already. He is a testimony that high school drop-outs — he left Alexander High in 2011 — can go on to become successful in a field.

Advertisements for the program are one thing, Director of Workforce Development Richard Turner said, but “it's another thing when you've got proof positive that this education works, and that you got a start from here.”

“So you're our advertisement, here's the referral for what we're trying to get to get people. And the more and more we do this, more and more people are going to have confidence in us,” he said.

Burgess was one of seven graduates of the program. There were eight guys in the beginning, however, one had some personal issues and left the program, but with a job at Darien Lake, said longtime BOCES teacher Rich Monroe. He emphasized the large pool of jobs available for anyone with some trade skills.

“There's a vast amount of opportunity in advanced manufacturing and food processing, especially in Genesee County. We've got just a cornucopia of different opportunities here, and that's where this all kind of started with economic development, not having enough qualified people to do technical jobs,” he said. “So we started with this two years ago. And last year was our first attempt at doing what will be called boot camp. And it's really to try to address either incumbent workers that are trying to move a step up within the company, maybe they’re maintenance personnel, maybe they’re a production person, and they get the go-ahead from their boss to say, you know, we’d like to have you try this because we see something in you.”

The other situation is when students are recently graduated from school, or maybe they attempted college, and it really wasn't their thing, he said. This was a no-cost opportunity for them to explore something at no risk.

“All they had to do was show up for 96 hours, seven to 11 every day. And the other important thing is that we were there, and each one of them is partnered with a company. So it really is that academic experience, along with hands-on experience. Is this something you think you want to do? We're giving them every opportunity to explore it.”

The program trains students in a wide variety of mechatronic simulation settings to prepare them for in-demand careers throughout the region. Along with the in-class instruction, the students also received paid, on-the-job training and an opportunity for full-time employment with local employers.

The training was provided at no cost to the students and companies due to grants secured by Genesee Community College, Genesee Economic Development Council, and the Workforce Development Institute. Participating employers for the 2022 program include Arctic Refrigeration, Bonduelle, Darien Lake, Georgia Pacific, O-AT-KA Milk Products, Tambe Electric, and Upstate Niagara Cooperative.

The Genesee Valley Pre-Apprenticeship Program is primarily funded through the SUNY Reimagine Workforce Preparation Training Program and is supported by the Genesee Valley BOCES, Rochester Technology Manufacturers Association, Finger Lakes Youth Apprenticeship Program, GCC, Genesee County Economic Development Center, GLOW Workforce Development Board and Workforce Development Institute.

“Thanks to partnerships between our workforce training providers and employers, opportunities like the Genesee Valley Pre-Apprenticeship Program are creating a fast and successful path for more and more of our talented young people to join rewarding, growing careers in mechatronics,” added GCEDC Vice President of Business and Workforce Development, Chris Suozzi.

Top photo: Erik Kesler, Joseph DePalma, Zaric Boyce, Joseph Abrams, Brayden Hickey and Greg Burgess; (Back Row) Rich Turner, Jay Lazarony (GLOW Works), Tish Williams (GCC), Bob Coyne (RTMA), Rich Monroe (Genesee Valley BOCES) and Chris Suozzi (GCEDC). Photo above: Graduate Brayden Hickey receives his diploma from Rich Turner as Bob Coyne waits in line to offer congratulations Thursday at Genesee Valley BOCES. Photos by Joanne Beck.

Pedestrian reportedly hit by car on West Main at Union, Batavia

By Howard B. Owens

A car has reportedly struck a pedestrian on West Main Street, Batavia, at Union Street.

No word on injuries.

City Fire and Mercy EMS dispatched.

UPDATE 12:05 p.m.: There has been no additional information transmitted for an update.

New Crossroads House executive director feels at 'home'

By Joanne Beck

It’s a familiar-sounding story for most executive directors of Crossroads House: though the job is primarily administrative, it’s the care, compassion and the easy-going homey environment that lures one in to embrace the mission and the home.

Charlotte Crawford is no different in that respect; she wanted to be involved with caregiving ever since she was a child, she says. Her path to the nonprofit strays a bit, however, because she didn’t purposely pursue a permanent position. Quite the opposite, in fact, as she admits she was ready to “retire, retire,” with no inkling to look back.

“My husband laughed at me and he said, ‘You're never going to retire.’  And he's probably right. Because as long as I can find something I'm passionate about, I'm going to keep doing it. And this place, I'm exceedingly passionate about,” Crawford said during an interview at the house on Liberty Street, Batavia. “My father passed away here 11 years ago. And the care that he received from the people that were here was bar none. I'd worked in a hospital and I didn't see care like that. And the vast majority of the people here have no real medical training. These are people that have a desire and a true passion to help other people. They just want to give.”

A registered nurse since 1979, Crawford has worked in many different scenarios, from nursing in a hospital and home care to working in doctors’ offices and providing long-term services. Through it all, she experienced something completely different than at Crossroads House, she said. It wasn’t until she saw how death could be done — with peace, dignity and lessened fear while doing, eating and being what one wants — that she wanted in.

Crawford was a board member for two and a half years before accepting the interim executive director role in March 2021.  Here’s the “funny” thing, she said: “My intent was only to be interim until they hired somebody else.”

“And then I got in here, and I loved the place to begin with,” the Darien resident said. “When I got in here, and actually got to work with the amazing volunteers, and the other people in this house, I was just blown away at the care and compassion. And I had to become part of it.”

She was hired as the permanent director on June 15. As with many others who have dedicated their hearts to the place, Crawford has a personal and professional background there. Her father was not at the House for long — just four days — and yet during that time, Crawford had the opportunity to be something unique to her ill father after tending to his medical needs at home for so long

They watched old videos, and made dad his favorite chocolate pudding, and eggs just the way he liked them. There was relief, and even some fun, she said.

“The experience was amazing,” she said. “I went from being a caregiver to being a daughter. It was like a weight had been lifted. It was very peaceful here.”

She has quickly gone from a near-future retiree to an executive director with a mission or two. A big goal is to further educate people about the uncomfortable topic of death and to raise awareness of what Crossroads is all about.

So what’s a key element of dying that people should know?


“Everybody dies,” she said. “The hard part is not knowing what you don’t know, understanding that not eating is the dying process, for a family to know what they’re experiencing is normal. And it’s hard.”

And her other mission? To remain as executive director for as long as she can. She’s committed to the long haul, she said.

“I love the fact that I can come down here and talk to them, making sure they get what they need, making them feel like it’s their home too,” she said. “My goal has always been to help people, and my niche is medical. Everyone gets to be like family; I love that. This is home.”

Crawford credits founder Kathy Panepento for establishing in 1998 what surely will be her biggest legacy: an end-of-life comfort care home with the mission “to help you live your best life until your last breath.”

The biggest challenge so far, Crawford said, has been retaining a large core of volunteers for the round-the-clock resident care, plus helping with fundraising, housekeeping, property maintenance, office work, and gardening duties.

Other new staff includes Director of Development Vicki Johnson and Volunteer Coordinator Ashley Manuel. They will also be profiled in this series.

Top photo: Charlotte Crawford in one of her favorite places at Crossroads House -- a resident's room. Photos by Joanne Beck.

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