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Sponsored Post: Bontrager hosts online fitness liquidation auction

By Lisa Ace

INTERNET LIQUIDATION AUCTION OF FITNESS CENTER EQUIPMENT.
Online only bidding for items used in a fitness center, including cardio & strength training machines & equipment, mats, items used for fitness classes and other items needed for general maintenance of the facility. Bidding ends: Monday, April 27th. Click here to view auction items.

Tops enlists more employees' help to keep up with increased demand in online ordering via Instacart

By Billie Owens

Press release:

During these unprecedented times when the directive is to stay at home and to limit your interaction with others, the demand for both curbside pick up as well as home delivery has seen a sudden spike.

In fact, since the onset of COVID-19 impacted our nation, services like Instacart saw longer wait times than usual, noting order volumes increased by 300 percent last week alone compared to the same period the previous year.

Recognizing the impact to these services on its own customers, Tops began working closer with its partner Instacart to monitor the situation and increase the number of options to lighten the impact.

A number of measures were put into place early on to help alleviate the wait times including:

  • Expanding the hours in which its Instacart employees (known as “shoppers”) can shop Tops stores, allowing them to more readily fulfill the orders being received;
  • Continuously hiring and on-boarding thousands of new shoppers each week.

Additionally to help with the high demand for online orders, Tops own associates began picking online orders to assist Instacart shoppers in a pilot store yesterday, Thursday, April 16, with more stores immediately to follow.  

Vice President of Instacart Care, Mark Killick, said "Over the course of the last few weeks, the customer demand for our service, and the sheer number of shoppers on our platform has surged in the wake of COVID-19. In my 38 years in the customer support industry, I’ve never seen anything quite like this.

"From a Care operations perspective, most natural disasters and emergencies are high stakes, sudden but localized. In contrast, COVID-19 is affecting every one of us over a sustained period of time, and, as a result, we’ve had to reimagine and rescale our Care operations overnight to best serve customers and shoppers across North America."

Due to the pandemic, Instacart has become an essential service for millions of people in the United States and Canada who are depending on the platform to safely, reliably, and affordably get the groceries and household goods they need in a contactless manner.

Over the past few weeks, Instacart has launched new features to help minimize friction and increase safety and convenience for employees and customers including:

  • An employee Safety Center to provide masks, hand sanitizer and thermometers at no cost;
  • “Leave at My Door” default option for contact-less customer delivery;
  • Fast and flexible option where customers receive an estimated delivery window and are notified when a shopper starts to work on their order ;
  • Extended the ordering window from 7 days to 14 days;
  • Evolving their Help Center and significantly increasing their number of agents.

"The last few weeks have been busier than we’ve ever imagined and our Tops team, along with Instacart, are working around the clock to serve all of our customers in this time of need,” said Ed Rick, director of digital and e-commerce for Tops.

“We will continue to be here for them and do everything we can to make their experience with us a positive one.”

Tops Markets thank essential workers with a cup of coffee or handcrafted drink at half price

By Billie Owens

Press release:

During these unprecedented times all Tops Friendly Markets locations are raising a cup of kindness as a way to say thank you to essential workers at all of its 162 locations in New York, Vermont and Pennsylvania.

From now until June 13, Tops is offering all essential workers a 50-percent discount on any single-serve coffee or handcrafted beverage at any of its locations.

“We can’t thank these dedicated men and women enough for their tireless efforts,” said Karri Zwirlein, director of bakery, deli, & prepared foods for Tops Friendly Markets. “Raising a cup of kindness is just our small token of appreciation for all they are doing each and every day to keep our communities safe.”

The discount is being given in good faith (no I.D. required) and is applicable to all first responders, healthcare workers, frontline personnel, and essential workers.

Pretty posies show off at the Batavia Peace Garden thanks to volunteers and a generous local nursery

By Billie Owens

Submitted photos and press release:

It may be a bit early to tiptoe through the tulips but visitors to the Batavia Peace Garden will be delighted to find rows of hyacinth and daffodils in full bloom there. 

As Genesee County residents are sequestered indoors for days on end due to the coronvirus pandemic, it is refreshing to know that passersby can enjoy a burst of color at the Batavia Peace Garden.

With the help of dozens of volunteers, the bulbs were planted last fall. The majority of plants were provided complements of Delre's Greenhouse & Garden Center in Batavia, according to Batavia Peace Garden Director Barb Toal.

"It's nice to know that so many people can enjoy the serenity and beauty of this garden during a time when the whole world is on edge," Toal said. "That’s precisely what the Peace Garden was created for.

"Whether you pass by in your car or take a stroll through the garden with your family, you can’t help but feel good about the colorful blooms and the sweet scent of the hyacinths. But if you do decide to take a walk be sure to practice distance guidelines. At the Peace Garden, all are welcome.”  

The Peace Garden enjoys a variety of blooms annually spring through fall. The season for tulips approaches in mid-May. That is followed by Black-eyed Susan’s, yellow roses, daises, hydrangea and much more.

Volunteers are always needed to help with more planting and garden maintenance.

For information on how you can participate, visit the Batavia Peace Garden online here or contact the International Peace Garden Foundation here.

Law and Order: Batavia man accused of impaired driving and possessing a 'blackjack' weapon

By Billie Owens

Clayton R. Baylor, 23, of Batavia (no address provided), is charged with driving while ability impaired by drugs and possession of a weapon in the fourth degree. He was arrested after a traffic stop on Route 19 in the Town of Middlebury April 11. Baylor was driving a vehicle which had fled the scene of an attempted burglary in the Village of Warsaw. Wyoming County Sheriff's Deputies stopped it and allegedly found Baylor in possession of a "blackjack" weapon. He also allegedly performed poorly on field sobriety testing. Baylor was processed at the Wyoming County Sheriff's Office, then turned over to the Warsaw Police Department.

Mark Allen Knickerbocker, 22, West Main Street, Byron, is charged with petit larceny. At 6:48 p.m. on April 15, Knickerbocker was arrested at the Crosby's gas station and convenience store on Clinton Street Road in Batavia. It is alleged that he stole a box of candy valued at $48. He was released on an appearance ticket and is due in Batavia Town Court on June 11. The case was handled by Genesee County Sheriff's Deputy Chad Cummings.

All Points Bulletin: 'Keko' the cat is missing from Williams Street home in the city

By Billie Owens

This is "Keko" the cat who escaped from a reader's home on Williams Street in the city yesterday (April 14) to embark on a caper. (May we presume a wild springtime jaunt?)

So an All Points Bulletin is hereby issued for readers of The Batavian to be on the scout for this brown and black brindle-coated scamp.

Keko shares the moniker with two Spanish soccer players and a Guyanan rapper. The letters of the name are also the call letters of 101.7 FM, a Spanish Christian radio station serving the Corpus Christi, Texas area.

And Keko is the name of an administrative ward in the Temeke district of Dar es-Salaam region of Tanzania.

Just sayin'...

If you spot this pet, please call (585) 813-7315 with information.

LIVE: Batavia City Council, April 13, 2020

By Howard B. Owens
Video Sponsor
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Tops to provide American-made cloth face masks for its workers as added safety measure

By Billie Owens

Press release:

Beginning this week, Tops will be rolling out additional safety measures at all of its 162 stores in New York, Pennsylvania and Vermont. Those safety measures include providing all of its associates with American made cloth face masks to ensure their associates health and well-being while serving the community as essential workers.

This safety measure is in addition to the 5,000 face shields already distributed to its workforce. These masks have been ordered from multiple providers in order to ensure that the quantities needed are available.  

The masks that Tops is providing to their associates are American made, which was important to Tops as a company. An added bonus was that some masks were even made locally in Buffalo, where Tops is headquartered.

Tops is confident that the masks will be distributed to all associates by the end of this week. In the meantime disposable masks will be available. 

“There is nothing more important to Tops than the health and safety of our associates, customers, vendors, and their respective families,” said Chairman and CEO Frank Curci. “We have been laser-focused on COVID-19 since it became clear that the United States was going to be greatly impacted by this pandemic and can assure the public that we are implementing the safety and sanitation protocols that are being recommended by the experts available to us.

"As this crisis has unfolded, I know that our protocols have evolved to stay abreast of the latest medical and scientific advice coming from these health experts and Tops can pledge to you that we are fully engaged on this task for the sake of all involved.”   

Tops is also 90-percent complete with the installation of plexiglas on both sides of its registers as of today, and is complete with the installation of Plexiglas at all of its customer service desks, pharmacy, and fuel stations. In total the company will have installed nearly 1,000 plexiglas safety shields by close of business on Wednesday, April 15.

Additional safety measures rolled out at all stores include providing gloves for their associates, hand sanitizer and wipes for their associates and customers respectively, and the newly instituted Comfort Zone areas at the registers, pharmacy, and deli areas, which provides more social distancing between customers as well as the customer and Tops associate.

Further, an associate is assigned at each store specifically in charge of sanitization of the front end registers, check stands, conveyor belts, customer service desks, point of sale devices, restrooms,and other frequently touched surfaces most accessed by customers on a continual basis during operating hours.

Law and Order: Stafford man accused of spitting at nurse and public health official

By Billie Owens

Jordin Michael Schultz, 22, of Main Road, Stafford, is charged with third-degree menacing and reckless endangerment in the second degree. It is alleged that Schultz spit at a nurse and public health official at 5:39 p.m. April 2 at a location in the 6200 block of Main Road in Stafford. The defendant is due to appear in Stafford Town Court at 9 a.m. on Tuesday, June 9. The case was handled by Genesee County Sheriff's Deputy Brock Cummins, assisted by Kyle Krzemien.

Ronald M. Refermat, 35, of Broadway Road, Darien, is charged with endangering the welfare of a child. At 11:30 a.m. on April 11, Genesee County Sheriff's deputies were dispatched to a residence on Route 20 in Darien for a reported domestic incident. An investigation allegedly reveal that the defendant endangered the welfare of a child. He was arraigned in Batavia City Court and released. The case was handled by Deputy Kevin McCarthy.

Luis J. Santiago, 31, of Buell Street, Batavia, is charged with second-degree criminal contempt. The arrested follows an investigation of a domestic incident that occurred on Edward Street in the City of Batavia at 2:49 p.m. on March 28. Santiago was released on an appearance ticket and is due in Batavia City Court on May 19. The case was handled by Batavia Police Officer Sean Wilson, assisted by Officer Jordan McGinnis.

Police looking for person of interest in Highland Park case

By Howard B. Owens

Batavia PD is asking the public's assistance in locating Devon Wright, a person of interest in a car vs. pedestrian collision on Highland Park on Wednesday night.

The department has previously said this is being treated as a criminal investigation.

Anyone with information in reference to his whereabouts may contact Detective Matt Wojtaszczyk at 585-345-6357 or the Batavia Police Department at 585-345-6350, the confidential tip line at 585-345-6370.

PreviouslyPedestrian reportedly hit by car on Highland Park

Nurse thanks Dunkin' Donuts for free coffee for healthcare workers

By Howard B. Owens

We don't normally share things like this, not having a Letters to the Editor section, but this was nice to highlight on an Easter Sunday during the coronavirus:

To the girls at the Batavia Dunkin’ Donuts. thank you for the free coffees for the nurses and healthcare workers. I got my two coffees free from the Batavia Dunkin because I am a nurse and a healthcare worker. You guys made my day being open and made me tear up for the thank yous!!!!

I wanted to let everyone know how awesome they made me feel for being a nurse in this COVID-19 time!

Larissa Miller, an LPN at the New York State Veterans Home.

Photo: A family's happy Easter from the parking lot to a resident of Premier Genesee

By Howard B. Owens

Photo and cutline submitted by Randy McIntire.

Margaret Worthington's family wanted to wish her a Happy Easter on Sunday. Margaret is a resident at Premier Genesee Center for Nursing and Rehabilitation.

They were able to put their wish in chalk while she looked on from her window, while under protective quarantine.  They spoke on the phone where she expressed her thanks and her love for her family.  

As time went on, more and more residents began waving and before we were finished we were wishing a Happy Easter to many onlookers.  

From left are Lisa, Mackenzie and Chris Lavrey, Amy, Kayla, Derek and Randy McIntire, Jeff McIntire and Cindy Reynolds, Randy and Colleen McIntire.

Photo: Easter Bunny on Main Street, Batavia

By Howard B. Owens

Arielle McVay donned a bunny suit today, and accompanied by Tonya Philips, tried to bring a little joy to Batavia residents this afternoon, walking most of the length of Main Street as the Easter Bunny, waving at cars as they drove by, with many drivers answering with a friendly honk.

Three more detainees at detention facility in Batavia test positive for COVID-19

By Howard B. Owens

An additional three detainees at the Buffalo Federal Detention Facility in Batavia have tested positive for COVID-19.

That brings the number of detainees who have tested positive at the facility to seven.

The Batavian reported on the first four cases on Friday. In the original story, we said detainees who tested positive were not included in the countywide count based on information obtained from the Health Department. The Health Department has since corrected that previous statement and said detainees, as well as COVID patients at other federal and state facilities in the county, are included in the county's numbers.

As of this morning, the County is reporting 70 positive cases locally, and 49 active cases, 20 recoveries, and one death. It's not known at this time if the three new ICE cases are yet included in the county's count.

We've requested from an ICE spokesman more information about the three new cases.

So far, ICE has not reported any employees at the facility as positive.

UPDATE 12:46 p.m.:  More information from ICE:

  • Two 21-year-old Salvadorian nationals, and a 35-year-old Dominican national in ICE custody at Buffalo Federal Detention Facility in Batavia, New York, tested positive for COVID-19.

Consistent with CDC guidelines, those who have come in contact with these individuals have been cohorted and are being monitored for symptoms.

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