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Patriot tot in Batavia waves the stars and stripes

By Billie Owens

Photo courtesy of reader Barbara Penrod, who wrote us yesterday saying: "My daughter took this picture of my grandson who is very proud of his country and he's only 2 years old. He lives in Batavia with his mom and dad and little brother. Thought it may make someone smile."

Caller reports dog locked inside a black GMC pickup truck

By Howard B. Owens

A caller reports a dog is locked inside a black GMC pickup truck at Dave's Ice Cream on West Main Street Road, Batavia. An officer is responding.

It is about 82 degrees outside.

Weather Outlook (By Billie) 1:29 p.m.:

According to the National Weather Service in Buffalo, starting tomorrow through Friday there is a Hazardous Weather Outlook in place due to an expected prolonged period of heat and humidity that will build across portions of Western New York. It is expected to get between 95 and 100 degrees during those afternoons.

The temperature inside a vehicle can soar quickly on a hot day. For example, if it's 95 degrees outside, say this coming Wednesday, the air termperature inside a vehicle can reach 114 degrees Fahrenheit in 10 minutes flat; if it's 100 degrees outside, the inside temp goes up to 119.

Picnic in the Park will continue virtually this year while flag hangs as usual in Centennial Park

By Howard B. Owens

Press release:

On July 4th, from 11 a.m. to 5 p.m., GO ART! will be holding their 42nd annual Picnic in the Park, virtually, via YouTube Live.

During this event, they will have bands, dance performances, culinary demonstrations, cow plop bingo, muralists in action, and Explore ART! lessons. 

Please subscribe to their YouTube channel at www.youtube.com/c/GOARTgeneseeorleansart.

Music performances on July 4th will be given by the Batavia Concert Band, No Blarney, Strummerz, Kelly’s Old Timers, Cannon Steel Band, The Old Hippies and Frank Reino (accordion).

Culinary Demonstrations will be performed by Chef Tracy of the Genesee Valley Education Program and Leonel Rosario of Mariachi De Oro. A menu and supply list are on their website at www.goart.org/picnic-in-the-park-july-4.

David Burke will be painting a new mural on one of GO ART!’s interior walls.

Troupe Nisaa Bellydance, The Rosario Family and Shanda Spink will be gracing us with their choreography.

GO ART! staff will be giving art lessons and Uncle Sam will be leading a cow around 500 squares for GO ART!’s first Cow Plop Bingo! More information on the Cow Plop Bingo and a schedule of the days events can be found on GO ART!'s website at www.goart.org/picnic-in-the-park-july-4

GO ART!’s 42nd Annual Picnic in the Park is brought to you by The Batavian, Lamb Farms, City of Batavia, Tompkins Bank of Castile, Friends of Stephen M. Hawley, Stephen M. Hawley & Assoc. LLC -- a division of Great Lakes Insurance Services Group LLC, New York State Council on the Arts, United Way of Genesee County, United Way of Orleans County, Orleans County Youth Bureau, Rotary Club of Batavia, Turnbull Heating & Air Conditioning, Freed Maxick, CY Farms, Batavia Turf, Lori Goergen, Bob & Linda Knipe, Arc of Genesee Orleans, Paul Figlow, Carrotman Productions, and Albion NY ROCKS.

Photos: American flag that is traditionally hung in Centennial Park for Picnic in the park, which was hung in the park and lit yesterday by Gregory Hallock, executive director of GO ART!

Photos: Snow cones on a hot day in Batavia

By Howard B. Owens

Vivienne Bellavia, 10, of Batavia, and her friend Anna Di Risio, make up a snow cone as part of a hot-day fundraiser for Golisano Children's Hospital.

The girls hoped to raise $200. By 2:30 this afternoon they had raised more than $500.

Accident blocking traffic at West Main and Lewiston

By Billie Owens

A two-vehicle accident that is blocking traffic is reported in the city at West Main Street and Lewiston Road. City fire and Mercy medics are responding. Unknown injuries.

UPDATE 3:23 p.m.: At least one of the vehicles has been removed from the roadway.

UPDATE 3:31 p.m.: The vehicle that allegedly caused the accident left the scene, heading westbound on Route 5. The 2005 Honda Odyssey (color not given) is said the be registered to an owner on Transit Road. An officer is going to try and locate the vehicle and owner.

Senior Farmers' Market Nutrition Program coupons available for income-eligible people age 60 and up

By Billie Owens

Press release:

Beginning on July 7, Office for the Aging will be at the Genesee Country Farmers’ Market every Tuesday from 1 to 3 p.m. and every Friday from 9 a.m. to 12 p.m. for the months of July and August.

We will also be at the Le Roy Farmers’ Market every Saturday in July from 9 a.m. to 12 p.m.  This will begin on July 10th.  

If you live in Senior Subsidized Housing, please check with your site manager and/or look for our flyer announcing when we will be at your location.  

The Senior Farmers’ Market Nutrition Program Coupons are for income-eligible individuals 60 years of age or older. You may receive one booklet per person in a household who qualifies. Individuals may provide a note allowing another person to pick up their booklet.  

 2020 Income Guidelines:

  • Household of one = $ 1,968/mo.
  • Household of two = $ 2,658/mo.
  • Household of three = $ 3,349/mo.

Maureen Estabrooks, Office for the Aging’s coordinator for the program, noted, “New this season! If you cannot come to a distribution site and you do not have someone as your Power of Attorney, you can provide a handwritten note naming another person (a proxy) to pick up a booklet on your behalf.

"This person may also be a proxy for other seniors as well. The note must be signed by the senior and presented by the proxy to the Office for the Aging staff at the distribution site.”  

Please note that Farmers Market Coupons are distributed on a first-come, first-served basis. A waiting list will be established if necessary.  

If you have any questions, please call Office for the Aging at (585) 343-1611.

CTE students inducted into the National Technical Honor Society

By Billie Owens

Top photo: Macayla Burke (right) receives the first-place Holowach Scholarship from Jon Sanfratello, executive principal, GV BOCES Batavia Campus. Macayla is a Health Careers Academy student from Batavia City School District.

Submitted photo and press release:

The Batavia Career and Technical Education (CTE) Center is proud to announce the achievements of its seniors. Due to the COVID-19 pandemic, this awards ceremony event that was scheduled to be held in June was canceled.

The 25 Genesee County award winners, their programs, home schools and scholarships received, are noted below.

  • Chase Bordonaro -- Building Trades, Le Roy CSD, Home Depot Award
  • Juliana Branche -- Culinary Arts, Batavia CSD, Culinary Arts Club Award
  • Jesse Bray -- Metal Trades, Batavia CSD, Dan Bender Award
  • Alexander Brumsted -- Building Trades, Byron-Bergen CSD, Home Owner Award
  • Macayla Burke -- Health Careers Academy, Batavia CSD, Holowach Memorial Scholarship – first place
  • Casey Felski -- Building Trades, Pembroke CSD, Building Trades Alumni Award
  • Wyatt Gaus -- Culinary Arts, Batavia CSD, Batavia Rotary, Chef Russell Bugbee Memorial Award, Culinary Arts Club Award, Holowach Memorial Scholarship (Alternate), Josh Mouery Memorial Award
  • Madison Heaney -- Health Dimensions, Le Roy CSD, UMMC Clinical Excellence Award, UMMC League Award
  • Paige Haile -- Health Careers Academy, Batavia CSD, AM Highest Academic Average, Holowach Memorial Scholarship – second place
  • Nicole Hume -- Metal Trades, Alexander CSD, Dan Bender Award
  • Jacob Humes -- Health Careers Academy, Batavia CSD, AM Clinical Excellence Award
  • Noah Kutter -- Culinary Arts, Pembroke CSD, Extra Mile Award
  • Benjamin LaBombard -- Metal Trades, Le Roy CSD, Gene Haas Foundation Award
  • Kyler LaCarte -- Building Trades, Le Roy CSD, Home Depot Award
  • Benjamin Lemley -- Building Trades, Notre Dame HS, Roy H. Turnbull Memorial Award
  • Dylan Pehrson -- Building Trades, Batavia CSD, Paul Levins Memorial Award
  • Paola Perez -- Justice Academy, Oakfield-Alabama CSD, Outstanding Achievement Award
  • Emma Sallome -- Cosmetology, Batavia CSD, Cosmetology Teacher Award
  • Wyatt Sando -- Metal Trades, Byron-Bergen CSD, Don Abramo Jr. Memorial Award
  • Dan Santullo -- Health Careers Academy, Alexander CSD, PM Highest Academic Average
  • Gavin Schmidt -- Collision Custom & Restoration, Batavia CSD, Select Collision Top Gun Award
  • Lauren Schmieder -- Health Careers Academy, Alexander CSD, PM Clinical Excellence Award
  • Tyler Stevens -- Collision Custom & Restoration, Elba CSD, Car Quest Auto Body Skills Award
  • Charlotte Wright -- Animal Science, Le Roy CSD, FFA Service Scholarship
  • Braeden Zimmerman -- Collision Custom & Restoration, Byron-Bergen CSD, Car Quest Auto Body Skills Award

Law and Order: State Street man accused of burglarizing enclosed patio on Ellicott Avenue

By Billie Owens

Kevin M. Waleski Jr. (inset photo right), 32, of State Street, Batavia, is charged with: second-degree burglary; fourth-degree criminal mischief; attempted criminal mischief; resisting arrest; and obstruction of governmental administration. Waleski was arrested after an incident at 2:35 a.m. on June 26 on Ellicott Avenue, Batavia, in which he was allegedly found inside the enclosed patio of a third party residence without permission. He was arraigned in Batavia City Court via Skype and jailed without bail. He is due to return to city court on Aug. 13. The case was handled by Batavia Police Officer Connor Borchert, assisted by Officer Alec Roberts, as well as officers Arick Perkins and Josh Girvin.

Andre L. Roberts (inset photo left), 27, of Burrows Street, Rochester, is charged with: second-degree burglary; second-degree harassment -- physical contact; and criminal mischief in the fourth degree -- preventing emergency assistance; and obstruction of governmental administration in the second degree. Roberts was arrested at 9:11 p.m. on June 24 after allegedlyentering a dwelling on Willow Street in Batavia and attempting to prevent a resident from calling 9-1-1. He also allegedly resisted being detained by a police officer who arrived on scene. He was arraigned in Batavia City Court and released under supervision of Genesee Justice. Roberts is due back in city court on Aug. 13. The case was handled by Batavia Police Officer Sean Wilson, assisted by Officer Cowen Mitchell.

Darius Lamar Jones, 28, of North Spruce Street, Batavia, is charged with: second-degree harassment; third-degree criminal mischief; and criminal obstruction of breathing or blood circulation. Jones was arrested after an investigation into a domestic incident that occurred at 7:15 a.m. May 11 on Summit Street in Batavia. He was arraigned in Batavia City Court and jailed without bail. He is due in city court again on July 23. The case was handled by Batavia Police Officer Christopher Lindsay, assisted by Officer Stephen Quider.

Booker T. Ricks, 48, of North Lyon Street, Batavia, is charged with endangering the welfare of a child. Ricks was arrested and charged following an investigation into an incident at 6:45 p.m. on June 25 in which two small children were observed climbing out of a second-story window, and onto the roof of a residence. He was issued an appearance ticket and is due in Batavia City Court on July 28. The case was handled by Batavia Police Officer Christopher Lindsay.

Sarah Patricia Lytle, 37, of State Street, Batavia, is charged with second-degree criminal contempt and criminal purchase or disposal of a weapon. On June 29 Lytle was arrested on the charges. It is alleged that at 3 p.m. on June 17 on Lewiston Road in Batavia that she attempted to buy a firearm while she was the subject of an order of protection, which prohibits her ability to do so. She was issued an appearance ticket for Town of Batavia Court and is due there on July 29. The case was handled by Genesee County Sheriff's Deputy Chad Minuto.

Desmond R. Miller, 25, of East Bayard Street, Seneca Falls, is charged with fourth-degree grand larceny. Miller was arrested after an investigation into a motorcycle that was stolen at 3 p.m. on May 25 on Oak Street in Batavia. Miller was arraigned in Batavia City Court and released on his own recognizance. He is due back in city court on  Aug. 20. The case was handled by Batavia Police Officer Jason Ivison.

Jose A. Rivera, 33, of Swan Street, Batavia, is charged with third-degree criminal mischief. Rivera was arrested at 3:43 p.m. on June 25 after he allegedly slashed the tires on a vehicle on Swan Street. He was processed at Batavia Police Headquarters, arraigned in Batavia City Court, then released. Rivera is due back in city court on Aug. 13. The case was handled by Batavia Police Officer Wesley Rissinger.

A 17-year-old female resident of Batavia was arrested and charged with unlawful possession of fireworks. The arrest was made after police responded at 9:26 p.m. June 28 to State Street for multiple complaints about fireworks. Police allegedly located the teen and found her in possession of, and using, a Roman candle. She was issued an appearance ticket and is due in Batavia City Court on July 29. The case was handled by Batavia Police Officer Mitchell Cowen.

Matthew C. Olcott, 41, of Clinton Street Road, Batavia, is charged with criminal possession of a controlled substance in the seventh degree, a Class A misdemeanor, and unlawful possession of marijuana in the second degree, a violation. Jerwan B. McFarley, 34, of Lehigh Avenue, Batavia, is charged with: criminal possession of a controlled substance in the seventh degree, a Class A misdemeanor; and unlawful possession of marijuana in the second degree, a violation. Genesee County Sheriff's Deputy Ryan DeLong conducted a traffic stop of a car that Olcott and McFarley were traveling in on Cedar Street in Batavia during the afternoon of June 29. It is alleged that Olcott was in possession of crack cocaine, drug paraphernalia and was driving with a suspended license. It is alleged that McFarley possessed crack cocaine and marijuana. Both defendants were arrested by members of the county's Local Drug Enforcement Task Force and issued appearance tickets for City of Batavia Court.

There will be no minor league baseball anywhere in America this year, including Batavia

By Howard B. Owens

One thing is certain: There will be no professional baseball in Batavia in 2020.

The decision is final, according to numerous news reports that say the Minor League Baseball season is canceled because Major League Baseball teams will not furnish the minors with players in 2020. 

If there is an MLB season, it will likely start later this month, with only 60 games on the schedule. Teams would be limited to 60 eligible players. The 20 players beyond the standard 40-man roster would practice and workout on "taxi squads."

New York Penn League President Ben Hayes, in an exclusive interview with The Batavian a week ago, was still hopeful at that point that there would be a 2020 season for his league and the Muckdogs. We've not been able to reach him for comment today.

While it's quite possible there will never again be a professional baseball game played in Dwyer Stadium, last week Hayes was also hopeful that wouldn't be the case.

Prior to the pandemic hitting, the future of baseball in Batavia didn't look good. The MLB is trying to force the MiLB to accept a contraction, eliminating 42 minor league teams, including the entire NYPL. While there was talk of creating a "dreamers league" of low-level prospects, and Batavia could be a potential spot for such a team, there was no indication at that stage of negotiations on whether Batavia would be part of those plans.  

An ESPN column suggests that the 2020 cancellation and pandemic have effectively eliminated whatever leverage the minor league teams might have had to stop the contraction. Several teams were in a precarious situation financially, not just including the 42 slated for elimination, and now the financial situation is much worse for those teams.

Last week, Hayes said he has communicated his desire to MiLB negotiators to see at least one more season of NYPL baseball, asking that the contraction be delayed until after the 2021 season, which would give cities like Batavia a farewell tour with their teams.

VIDEO: Family of skunks on Trumbull Parkway

By Howard B. Owens

Yesterday evening, Trumbull Parkway resident Ray Tortorice spotted a family of skunks crossing his yard. When they saw him, the family retreated. About 20 minutes later, they came back, emerging from his neighbor's yard on East Avenue, passing through Tortorice's yard and flower bed and east to North Spruce Street, which he captured on video.

"I guess they were on some kind of night 'Recon' mission," Tortorice said.

GCEDC board to consider remodel project at YWCA

By Howard B. Owens

Press release:

The Genesee County Economic Development Center (GCEDC) board of directors will consider final approvals for a $1.4 million mixed-use proposal by Fraser-Branche Property LLC at the agency’s July 2 board meeting.

Fraser-Branche Property LLC is proposing to remodel the majority of the 13,000-square-foot YWCA facility on North Street in the City of Batavia to enable the expansion of the Three Little Birds Pediatrics medical practice. The remainder of the facility will support the YWCA and other existing tenants.

A public hearing on the proposed incentives was held Nov. 20.

Fraser-Branche Property LLC’s proposed investment contributes to Genesee County’s growth strategy in the City of Batavia through the Batavia Pathway to Prosperity (BP2).

Launched by Genesee County, the City of Batavia, the Batavia City School District and the GCEDC, the BP2 program provides support to future brownfield redevelopment projects through the benefits generated by projects in the City of Batavia.

Because of the COVID-19 pandemic, the meeting will be conducted via conference and online at www.gcedc.com.

GLOW YMCA strives to serve community affected by COVID-19 in new ways

By Billie Owens

Press release:

GLOW YMCA: Serving our communities in new ways

Since 1889, the GLOW YMCA has served our community to meet changing needs. Today the needs are urgent, as COVID-19 and unavailability of community services affects families, seniors and individuals regionally and globally.

Our doors may be temporarily closed, but our mission work continues.

As our staff team has been working to address youth development, healthy living and social responsibility needs in our community, the Y has anticipated a greater need for financial assistance when we are able to reopen.

Last year, the GLOW YMCA gave $227,861 in financial assistance and we will continue to support families and individuals who have been out of work and have experienced a significant loss of income so they are able to receive our services.

CARING FOR COMMUNITY

Connecting with Seniors: YMCA staff have reached out to our members, making sure they have the resources they need. We are providing moments of connection for this vulnerable population, and combating the negative affects of social isolation.

Virtual Wellness Support: We are providing online wellness content to help people of all ages and abilities stay active from the safety of their homes. Staying active will be critical to emotional and physical health during a stressful time.

Community Resource: We will continue to answer the call from partners to serve as a resource for blood drives, food drives, volunteer support, and more.

CARING FOR KIDS

Emergency Child Care: As schools and child care centers closed, we transitioned our facilities to provide emergency child care for children of essential personnel so that they can focus on keeping our communities moving forward and safe.

Summer Camp: As we transition into summer camp, our program will help bridge the education gap along with giving the opportunity to explore nature, find new talents, try new activities, gain independence, and make lasting friendships and memories. And, of course, it’s fun too.

OPENING SAFER FOR ALL

Preparing for Reopening. Our facilities team is taking full advantage of a completely empty building to increase safety for when members can return, including reconfiguring equipment so people can workout at a safe distance.

At the Y, our mission is to develop the spiritual, mental and physical wellness of all people in an atmosphere of Christian Fellowship. We look forward to opening back up safely for the public but our teams will continue to work to serve our community.

WE ARE COMMUNITY STRONG

Total of 69 local students named to Spring 2020 President's List at GCC

By Billie Owens

Genesee Community College named 63 Genesee County students to the President's List for the Spring 2020 semester. Students honored on the President's List have maintained full-time enrollment and earned a quality point index of 3.75 (roughly equivalent to an A) or better.

In total, there were 253 students named to the President's List from all seven campus locations in Batavia, Albion, Arcade, Dansville, Lima, Medina and Warsaw.

Online, Genesee Community College's Spring 2020 President's List (PDF) honorees are listed alphabetically by their hometowns.

The College also maintains a Provost's List to recognize part-time students with a quality point index of 3.75 or better and a dean's list comprised of students who earn a quality point index of 3.50 to 3.74. These other GCC honorees are announced separately; see the College's website

Below are the 69 Genesee County students named to the President's List for the Spring 2020 semester:

Macie Riggs of Alexander 

Jessica Scharlau of Alexander 

Naomi LaDuke of Alexander

Jessica Lennon of Alexander 

Jordin Cecere of Alexander

Logan Kellogg of Basom 

Donovan Nephew of Basom

Megan Gilman of Basom 

Stephanie Gilman of Basom 

Megan Jacques of Batavia 

Jocelyn Castaneda of Batavia 

Monique McKenrick of Batavia 

Kate Wasik of Batavia 

Stacey Johnston of Batavia

Kristen Gloskowski of Batavia 

Samuel Rigerman of Batavia 

Gregory Metz of Batavia

Heather Demmer of Batavia 

Steven Geyer of Batavia

Abigail Swinehart of Batavia 

Meredith Cutro of Batavia 

Bethany Ruffino of Batavia 

Brandi-Lyn Heidenreich of Batavia 

Nichole Ambrosoli of Batavia 

Macy Midla of Batavia

Janelle DiMartino of Batavia 

Trevor Zewan of Batavia 

Mackenzie Pedersen of Batavia

Shane Cockle of Batavia 

Jennifer Bartz of Batavia 

Brittaney Lang of Batavia

Margaret Richardson of Batavia

Tara Clattenburg of Batavia 

Cortney Dawson of Batavia

Alexis Balduf of Batavia 

Tylin Torcello of Batavia 

Anne Koestler of Batavia 

Jessica Accardi of Batavia 

Bailey Faucett of Batavia 

Ryan Weaver of Batavia

Bailey Gavenda of Batavia

Danielle Joyce of Bergen

Marlaina Fee of Bergen

John Gabalski of Byron

MacKenzie Rosse of Byron

Julia Starczewski of Corfu 

Mackenzie Jurek of Corfu

Nicholas Brown of Corfu 

Carley Staebell of Corfu

Olivia Kohorst of Corfu 

Katharine Smallwood of Corfu 

Ryan Curtis of Corfu 

Dustin Wheeler of Darien Center 

Joshua Kramer of Darien Center 

Haley Alvord of Darien Center 

Caroline Pelton of East Bethany 

Jessica Padilla of Elba

Emily Reynolds of Elba 

Nicole Roth of Le Roy 

Hanna Erion of Le Roy 

Marshall Schultz of Le Roy 

Brenda Turner of Le Roy 

Morgan Ferrara of Le Roy

Kristin Griffin of Le Roy

Emma-Kate Uberty of Le Roy 

Samantha Reinhardt of Oakfield

Annette Velletta of Oakfield

Jazmyn Dobson of Oakfield 

Josilynn Russo of Pavilion

Genesee Community College serves more than 5,000 students with more than 65 academic programs and certificates. Among the many options are the Marketing and Social Media concentration within the Business Administration program, Computer Repair, and the newest Micro-Credential offerings in Human Resource Management, NYS Coaching and Professional Sales. GCC also offers a variety of Fine Arts, Theatre Arts and six different healthcare programs including the new Health Studies, A.S. 

Each GCC student is assigned a success coach at the College's Student Success Center. The coach provides academic and career guidance from the first steps of the admissions process through to graduation or transferring credits to other institutions. The College's robust athletic program is housed in the state-of-the-art Richard C. Call Arena featuring a fieldhouse, fitness center, Human Performance Lab, press box, as well as coaches' offices and classrooms. 

GCC operates seven campus locations throughout Western New York, a significant online program and student housing is available at College Village, just a three-minute walk from the Batavia Campus. With small class sizes and innovative technology inside and out of the classroom, SUNY GCC is known for its quality education at an affordable price.

Duck and ducklings reported in Batavia's Tops parking lot near gas pumps

By Billie Owens

A caller to dispatch reports "a duck and ducklings" are in the Tops Market parking lot in Batavia, near the gas pumps. Law enforcement is responding.

UPDATE 1:28 p.m.: The caller reported seeing the ducks wandering in the parking lot, then drove off and did not know the direction in which they were waddling. An animal control officer who responded to the scene scoured the area unsuccessfully. Assuming at that point the feathered family got to a safe place, the officer went back in service.

Sponsored Post: New listing alert from Reliant Real Estate

By Lisa Ace


New Listing Alert: 37 Clinton St., Batavia (City). Solid and perfectly maintained home at the City's edge -- this is one you will definitely want to see! This home has so much to offer and leaves you with nothing to do but move in and add your belongings!

There are 3 bedrooms, 2 beautifully redone, full baths, a super bright and cheery downstairs, that has a very open and spacious layout with an updated kitchen and breakfast bar. Basement is fully usable, clean and dry, with epoxy floor great laundry area and workout space or small rec area. Mechanically all updated with brand new c/a unit -- roof approximately 12 years old, 200 amp electrical service and inexpensive utilities!

Outside though is one that draws everyone's attention, superbly maintained -- professionally landscaped yard with an Invisible Fence for the animals and pretty brick patio area. Detached garage and if you can call a driveway beautiful than this is it -- double wide concrete with stamped concrete pad as well -- ready to welcome you home!

Call Lynn Bezon at Reliant Real Estate today 585-344-HOME (4663) today to see this great property.

Law and Order: North Spruce Street man accused of possessing drugs with intent to sell

By Billie Owens

Darius Lamar Jones (inset photo right), 28, of North Spruce Street, Batavia, is charged with: unlawful possession of marijuana; criminally using drug paraphernalia in the second degree; criminal possession of a controlled substance in the third degree -- a Class B felony; and third-degree criminal trespass. Jones was arrested after a domestic incident at 12:26 p.m. on June 24 on North Spruce Street. Jones allegedly fled on foot and was taken into custody after a short pursuit. While arresting Jones, Batavia police allegedly found a substance suspected to be crack cocaine, fentanyl strips and sales packaging material. Jones was arraigned in Batavis City Court via Skype and jailed without bail. He is due back in city court at a later date (unspecified). The case was handled by Batavia Police Officer Stephen Quider, assisted by Officer Christopher Lindsay.

Raymond B. Howard Sr. (inset photo left),  56, of Curlew Street, Rochester, is a convicted sex offender charged with failure to verify a change in address within 30 days -- first offense; and failure to register a new address within 10 days. Both charges were issued Dec. 23. Howard was arrested on a warrant out of Batavia City Court and arraigned on June 21. He is due to return to city court on July 23. The case was handled by Batavia Police Officer Austin Hedges.

Rachael L. Rodvik, 43, of Barry Street, Sweden, is charged with: falsifying business records in the second degree; falsifying business records; petit larceny; and fourth-degree grand larceny. At 7:56 a.m. on June 23, Rodvik was arrested on a warrant out of Batavia City Court after an investigation by Batavia Police Det. Jason Ivison into a fraud incident that occurred from Dec. 1 through April 30 on Liberty Street in Batavia. She was arraigned in city court, then released on her own recognizance. She is due to return to city court on Aug. 13. Assisting Det. Ivison in the case were Batavia Police Officer Samuel Freeman, assisted by Nicole McGinnis.

Donald Michael Walls, of Willow Street, Rochester, is charged with petit larceny, aggravated unlicensed operation in the second degree and trespass. At 2:04 a.m. on June 28, Genesee County Sheriff's Deputy Jordan Alejandro stated in an incident report: "I observed Walls in the act of stealing multiple pieces of patio furniture from Indian Falls Log Cabin Restaurant." After his arrest, Walls was released on appearance tickets and is due in Town of Pembroke Court on July 29. Jordan was assisted in the case by Deputy Ryan Young.

Luis J. Santiago, 32, of Buell Street, Batavia, is charged with second-degree criminal contempt. He was arrested at 10:30 a.m. June 23 after a domestic incident at an aprtment on Edwards Street in Batavia. It is alleged that he contacted a person protected by an order of protection. After he was processed at Batavia police headquarters, he was released with an appearance ticket to be in Batavia City Court on July 28. The case was handled by Batavia Police Officer Kevin DeFelice, assisted by Officer John Gombos.

Nicole Patricia Lucca, 27, of Linwood Avenue, Buffalo, is charged with: driving while intoxicated -- with a BAC of .08 percent or more; DWI -- first offense; and moving from lane unsafely. After a motor-vehicle accident at 4:18 a.m. May 17 on Knowlesville Road in Alabama, Lucca was arrested on the charges. She is due in Town of Alabama Court on Aug. 26. The case was handled by Genesee County Sheriff's Deputy Jonathan Dimmig, assisted by Deputy Kenneth Quackenbush.

Edward Jones financial services tops Customer Experience Index by independent research firm

By Billie Owens

Press release:

Financial-services firm Edward Jones ranked No. 1 among investment firms for customer experience in The U.S. Customer Experience Index, 2020. This is the fifth consecutive year the firm has received the highest spot on the CX Index among investment firms from Forrester Research, an independent research firm.

Forrester's Customer Experience Index (CX Index (TM)) methodology measures how well a brand's customer experience creates and sustains the loyalty of its customers.

In addition to the No. 1 ranking overall, Edward Jones finished highest in the categories of Customer Service and Clear Communications among investment firms. And the likelihood of recommending their investment firm was highest among Edward Jones clients.

"We strive to build deep personal relationships with every one of our clients," said Ken Cella, Edward Jones principal for the Client Strategies Group. "It begins with understanding what is most important to our clients, then how, when and where they want to be served, which helps us deliver an ideal experience for each client.

"But more than that, our relationships are based on truly listening to our clients so that we can understand their goals and motivations and ultimately build personalized solutions that holistically support their life's goals."

The ranking was based on responses from 15,765 U.S. individuals measuring 21 brands in the investment firm industry. The proprietary survey results are based on consumers' opinions of the experiences with the brands in the survey.

"The consistent high performers in the CX Index know their customers, allowing them to consistently meet their customers' needs and make them happy," according to the Forrester report.

"Edward Jones innovates in ways that are most important to our clients and can make a meaningful impact on their lives," Cella said. "When clients choose to partner with an Edward Jones financial advisor, it's based on the foundation of a trusted relationship.  Client insights tell us that a human-centered relationship supported by a personalized digital and mobile connection is key.

"We partner with clients to help ensure they remain on track to achieve the financial outcomes they hope for over the course of their lives. Through this process our objective is to help our clients feel understood, informed, in control and secure. It is part of our client experience and through knowledge and empathy something we work to improve every day."

Edward Jones, a Fortune 500 company headquartered in St. Louis, Mo., provides financial services in the United States and, through its affiliate, in Canada.

Every aspect of the firm's business, from the investments its financial advisors offer to the location of its branch offices, caters to individual investors. The firm's 18,000-plus financial advisors serve more than 7 million clients and care for $1.3 trillion in assets under management.

Visit our website at edwardjones.com and recruiting website at careers.edwardjones.com. Member SIPC.

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