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Announcements

City fire department to host child seat safety check on Saturday

By Billie Owens

Press release:

This week is National Passenger Safety Week (Sept. 18-24). As part of the campaign, National Safety Check Saturday will be hosted by the City of Batavia Fire Department this Saturday, Sept. 24, at City of Batavia Fire Headquarters, located at 18 Evans St. in Batavia. It begins at 10 a.m. and ends at 2 p.m.

Nationally Certified Technicians will be able to ensure your child passenger's seat is installed correctly and answer any questions caregivers may have regarding installation, selection and the use of car seats.

Motor-vehicle crashes are the leading cause of injury death for children ages 1 through 12. Most tweens (8- to 12-year-olds) seriously injured or killed in crashes were not wearing seat belts or were wearing them incorrectly. Tweens are also more likely to get hurt in crashes when riding in the front seat. Many deaths and injuries could be prevented if children were properly secured in an appropriate child restraint.

Many parents and caregivers assume they know how to choose and use the correct child restraints for their children, but sadly these restraints are frequently used incorrectly. In fact, three out of every four children are riding at an increased risk of injury because their car seats are not being used correctly.

As always, technicians are available by calling Fire Headquarters at (585) 345-6375 to schedule an appointment.

Neighborhood Legal Services to relocate downtown

By Billie Owens

The nonprofit legal aid office known as Neighborhood Legal Services Inc. (NLS) is moving. It is currently located at 5073 Clinton Street Road, Batavia, and will be relocating its office downtown to 45 Main St, Batavia.

To accommodate the move, the office will close at 5 p.m. on Friday Sept. 23rd and will reopen in the new space on Main Street at 9 a.m. on Thursday Sept. 29th. The new location is west of Jackson Street near Evans Street.

NLS operates three offices in Western New York. The Batavia office serves people in Genesee, Orleans and Wyoming counties.

Its mission is to provide a full range of free civil legal representation to low income and disabled people in matters involving their financial security and the legal rights which affect the stability of families and individuals. Its goal is to create the greatest access to the justice system for those low-income and disabled people without the means to pursue their rights. It also provides outreach and training services to underprivileged populations and the community agencies which serve them.

Neighborhood Legal Services' phone number is 343-5450.

For more information, visit the NLS website by clicking here.

Community Action of Orleans & Genesee to host Flu Shot Clinic and more on Sept. 29

By Billie Owens

Community Action of Orleans & Genesee will host a Flu Shot Clinic, courtesy of Rite Aid, from 11 a.m. to 2 p.m. on Thursday Sept. 29. The facility is located at 5073 Clinton Street Road in Batavia

The shots are free with most insurance plans. Cost without any insurance is $32.99.

The Cancer Services Program will be there as well, giving out free “Fit Kits” -- colorectal screening kits -- and information on mammograms and all services of CSP. 

United Health Care will be here with information about health insurance programs. 

Call 343-7798 for more information.

Free hands-on driver's training course for teens offered at Darien Lake

By Billie Owens

Press release:

On Saturday and Sunday, Oct. 1 and 2, Darien Lake will host an award-winning teen safe driving program called Ford Driving Skills For Life. Schools across the region have been receiving an open invitation for their students to participate in free training for driving-aged students. 

Darien Lake is centrally located for a number of surrounding communities and it is hoped that about 400 teen drivers will go through the program that weekend.

Teens with a driving permit or a driver's license are eligible. Registration is required and limited.

Here is a link to the website that has video, information for parents and testimonials from past participants. https://www.drivingskillsforlife.com/

The course is offered both days in two time-slot options, for a total of four scheduling choices: Session 1 runs from 7:30 to noon Saturday and Sunday; and Session 2 runs from 1 to 5:30 p.m. Saturday and Sunday. Each four-and-a-half-hour time slot covers the same skills; select the ONE that fits YOUR availability.

The Ford Driving Skills For Life program was developed in 2003 to address the leading cause of death among teenagers in the United States: vehicle crashes. Teens enrolled in this course will drive vehicles on a closed course under the supervision of professional instructors, thereby improving their skills in these key areas:

  • Hazard Recognition
  • Vehicle Handling
  • Space Management
  • Speed Management
  • Reaction Time
  • Braking and Stopping Distances
  • Avoiding the Dangers of Distracted and Impaired Driving

Darien Lake Theme Park is located at 9993 Alleghany Road in Darien Center.

YWCA's Domestic Violence Awareness Walk is Oct. 6, newly certified as 5K course, too

By Billie Owens

Press release:

YWCA of Genesee County has decided to step things up with its annual Domestic Violence Awareness Walk by offering a USATF (Track & Field) certified 5K for runners and walkers alike.

Described as a mostly flat and fast course, this race will also include family activities, Limited Edition purple baseball caps, a few words from Notre Dame High School Principal Wade Bianco and a purple powder finish line celebration. Bianco recently earned an honored spot in the Coaches category for the Section V Football Hall of Fame.

The event is set to begin at 5:30 p.m. Thursday, Oct. 6, at YWCA, 301 North St.

“We don’t ever want to lose sight of why we started the walk in the first place: to honor victims and survivors of domestic violence,” Executive Director Jeanne Walton said. “But we are also aware that people love 5Ks! Three miles is just far enough for serious runners to feel competitive and not too far for walkers to enjoy as well. We strongly encourage people of all ages to wear some purple and help us to highlight Domestic Violence Awareness Month.”

A professional timing company will be on site with an inflatable arch and results will be available to participants during and after the event. Prizes will go to overall fastest male and female finishers and to the top two male and female finishers in each age category: 19 and under; 20-29; 30-39; 40-49; 50-59; 60-69 and 70-plus.

Perhaps the most notable aspect will be the haze of purple powder as participants engage in friendly interaction of tossing the clothing-safe powder on one another and in the air. Purple is the signature color of domestic violence awareness and will play a key role in coloring the day, organizers said.

For those that may work up an appetite, the YW’s traditional Harvest Supper will also be served that day from 4 to 7:30 p.m. Takeouts will be available. The supper is a way to highlight the area’s agricultural industry with hearty soups, stew, crusty breads, fresh fruit desserts and many other items that highlight ingredients provided by local farms and ag producers.

Cost is $25 for the 5K, $8 for the supper, or $30 for both events. Kids 10 and under may walk for free and Limited Edition 5K baseball caps will go to the first 150 paid registrants. For more information, go to https://results.score-this.com/RegisterThis.php?raceid=20161006STIL or call (585) 343-5808.

Annual meeting of Cornell Cooperative Extension is Oct. 18, RSVP by Oct. 11

By Billie Owens

Cornell Cooperative Extension of Genesee County will host its annual meeting on Tuesday, Oct. 18. The meeting will begin at 5 p.m. at Terry Hills Restaurant, 5122 Clinton Street Road, Batavia.

The meeting is free and open to the public but venue space is limited. Those planning to attend should RSVP by Oct. 11 to Samantha Stryker at sls428@cornell.edu or (585) 343-3040, ext. 123.

County Historian Michael Eula to speak on Civil War General Emory Upton

By Billie Owens

Michael J. Eula, Ph.D., Genesee County historian, will be giving a talk entitled "Emory Upton and the Formation of Modern America" at 7 p.m. on Wednesday, Sept. 21st.

It will take place at the Le Roy United Methodist Church, 10 Trigon Park, in Le Roy. It is sponsored by the Genesee Valley Civil War Roundtable.

HLOM to host presentation Sept. 30 about college's first 50 years

By Billie Owens

Press release:

The Holland Land Office Museum is hosting a presentation and review of Genesee Community College – The first 50 Years given by co-author Larry D. Barnes. 

This event will be held at the Holland Land Office Museum at 7 p.m. on Friday, Sept. 30. There will be a book signing after the program. There is no cost and everyone is welcome. The museum is located at 131 W. Main St. in the City of Batavia.

The book, written by Barnes and Ruth E. Andes, both faculty members 1968 – 2014, is a history story of a dynamic achievement through innovative programs, workforce development and community involvement. It follows the College from a converted department store with 367 students to more than 7,000 students studying in more than 60 different programs.

WNY Perinatal Bereavement Network to hold Ride to Remember & Basket Raffle Saturday

By Billie Owens

The third annual Ride to Remember and Basket Raffle, presented by the Western New York Perinatal Bereavement Network Inc., will take place Saturday, Sept. 17, starting at the Oakfield Alabama Baptist Church.

The church is located at 2210 Judge Road in Oakfield.

Ticket sales for the Basket Raffle will take place from 9 a.m. until 12:30 p.m. and the raffle starts at 12:30.

All proceeds will benefit the network and the "Remembering Love in a Heartbeat" Project.

Here is the story of Jennifer and Bruce Pritchett -- bereaved parents of Helen Lois (Jan. 4-13, 2012):

Five years ago, we were expecting our second child when we found out that our daughter, Helen, had a terminal condition. Through a series of counselors, we were given the Western New York Perinatal Bereavement Network’s (WNYPBN) contact information. This organization provided our family with much support. One of the most treasured items we have of our daughter is a recorded heartbeat from our sonogram appointment. The WNYPBN provided us with the recordable sound box that we took to our appointment & we were able to record her heartbeat. We then made a stuffed animal with the heartbeat device inside. 

The purpose of this ride is to support the programs of the WNYPBN, especially the new program, “Remembering Love in a Heartbeat.” This program will provide families facing a similar situation the opportunity to have their baby’s heartbeat recorded and placed in a bear or bunny so they will always be able to hear their precious baby’s heart beat...another beautiful memory.

The Western New York Perinatal Bereavement Network Inc. (WNYPBN) is an organization comprised of bereaved parents and healthcare professionals who promote standards of bereavement intervention through educational support, community programs and referral services for bereaved parents. The Network serves all eight counties of WNY and is run completely on donations and volunteers. The Mission is to assist the community in meeting the needs of people facing perinatal death:  the death of a baby due to miscarriage, ectopic pregnancy, stillbirth, or early infant death.

For more information visit: www.wnypbn.org

Master Gardeners Fall Garden Gala is Saturday morning at Cornell Extension office in Batavia

By Billie Owens

Press release:

Genesee County Master Gardeners will be hosting their annual Fall Garden Gala from 10 a.m. to 1 p.m. this Saturday, Sept. 17, at Cornell Cooperative Extension of Genesee County, 420 E. Main St. in Batavia.

There will be a plant sale featuring hardy perennials, house plants and local field grown mums. Fall is a good time to plant many perennials as they will have several months to grow a strong root system. There will also be a Chance Basket Auction, free soil pH testing and plenty of gardening advice from Master Gardeners.

There will be a “Flower Arrangements from the Garden” demonstration at 11 o'clock. Learn how to artfully arrange fresh flowers from your garden. A variety of fresh flower arrangements created by Master Gardeners will also be available for sale.

Don’t miss your chance to pick up some great plants for your garden! Plant sale starts promptly at 10. No early birds please. Due to the drought, the number of plants we have to offer this fall may be limited. The Chance Auction drawing will begin at 12:30 p.m.

For more information contact Brandie Schultz at CCE of Genesee County, (585) 343-3040, ext. 101, stop by the Extension office at 420 E. Main St. in Batavia, or visit our new CCE website http://genesee.cce.cornell.edu/gardening or Facebook page https://www.facebook.com/CCEofGenesee.

Hundreds expected to join Batavia Walk to End Alzheimer’s on Sept. 24

By Billie Owens

Press release:

The Alzheimer’s Association Western New York Chapter estimates that across Genesee County, approximately 2,000 residents have Alzheimer’s disease or some other form of dementia. It’s further believed that an additional 6,000 family members and friends provide some kind of care for those with impaired cognition.

All those people, as well as professional care providers, have access to the no-cost resources of the WNY Chapter, which include educational programs, support groups, online access to information, support and medical professionals across the county, and other vital programs and services.

The major means of financial support for these services is the annual Walk to End Alzheimer’s, which will take place in Batavia on Saturday, Sept. 24, at the Genesee County Nursing Home (278 Bank St.) starting at 9 a.m.

Hundreds of participants are expected to take part in this important, informative and entertaining fundraiser. A committee of local residents and business and community leaders has been planning Walk for months, helping secure donations of goods and services, recruiting team members and leaders and promoting the event across the county while raising awareness about dementia and the WNY Chapter.

Registration and fundraising can be accomplished online at alz.org/WNY or via a quick phone call to 1.800.272.3900. All registered participants have access to refreshments, entertainment and basket and 50/50 raffles.

Day-of registration is also available from 9-10 a.m., and fundraising can continue through the end of October to qualify for incentives, which include a purple Walk to End Alzheimer’s T-shirt and a gold medal.

The continuing availability of Chapter resources and important research to find ways to prevent, slow and cure Alzheimer’s disease is also funded through the generous support of the corporate world.

Information and easy registration is available online at alz.org/WNY or by calling 1.800.272.3900.

GC Youth Lead Program seeks participants for fall class, application deadline is Sept. 21

By Billie Owens

Press release:

Genesee Community College’s Accelerated College Enrollment (ACE) Program and the Genesee County Youth Bureau are partnering to offer local sophomores, juniors and seniors the Genesee County Youth Lead Program. 

We are currently recruiting our fifth class and are looking for 15 youth representing our nine high schools who would like to improve their leadership skills and expand their knowledge on the community and resources therein.

Genesee Youth Lead is designed to help our youth assess their strengths, weaknesses and potential for personal and intellectual growth. We provide the opportunity for students to develop their leadership skills by being a part of a team, the community and by hands on learning within the county.

This fall students were able to take field trips, speak directly with government officials, and so much more. The areas of the community to be explored during the fall program are Government & Law Enforcement, Health & Human Services, and Agriculture.

The Youth Lead Program will take place at GCC & Genesee County Youth Bureau beginning Oct. 15that GCC with a Meet & Greet and then class to follow. The class sessions are 10 a.m. to 2 p.m. on Saturdays:

  • Oct. 15, 22, 29
  • Nov. 5, 12, 19;
  • Dec. 3 and 10.

The program costs $55 and students will earn one college credit through GCC. If there is an economic hardship please contact the Genesee County Youth Bureau. 

Applications for the program will only be accepted until Sept. 21 and can be found at: http://www.co.genesee.ny.us/departments/youthbureau/.

Please contact Chelsea at the Genesee County Youth Bureau with questions at (585)344-3960 or at Chelsea.Elliott@co.genesee.ny.us.

RTS Genesee resumes Friday night service, launches Sunday service to Batavia Downs for watching Bills' games at 34 Rush

By Billie Owens

Press release:

RTS Genesee announced it has resumed its Friday night service to connect Genesee Community College’s (GCC) College Village to the business district. The route will once again connect the Walden Estates and Woodstock Gardens apartment complexes to businesses on the west side of town. The service is designed to connect customers with retail, entertainment and dining destinations.

The new Sunday service is called the “34 Rush Bus” and will make it easier for residents looking to catch the Buffalo Bills game at 34 Rush at Batavia Downs.

The “Friday Night Fun Run,” kicked off on Friday, Aug. 26 and will run through May 5. The Friday night service begins at 7:30 p.m. and ends at 12:20 a.m. 

The “34 Rush Bus” will run from Sunday, Sept. 11 through Dec. 11. The Sunday service will begin at 12:15 p.m. and end at 6:10 p.m. As there are some dates the service will not run, customers are encouraged to see the schedule for dates of operation.

“Thanks to the partnership of Genesee Community College and Batavia Downs, we are able to continue improving the service we provide to the community," said James Mott, regional manager for RTS Genesee and RTS Orleans. “This service will help meet the demand of customers who want more access to these popular destinations.”

The standard fare of $1 for a one-way ride will apply for both the Friday and Sunday services.

The schedule for the Friday Night Fun Run and the 34 Rush Bus are available on the RTS website.

Alabama Hunt Club to host Fall Black Powder Shoot Sept. 17-18

By Billie Owens
The Alabama Hunt Club will host a Fall Black Powder Shoot from 9 a.m. to 3 p.m. on Saturday and Sunday, Sept. 17-18.
 
The event is open to the public and features traditional black powder and inline muzzleloader matches.
 
There will be 25, 50, 75, 100 and 200 yard ranges available to compete; or it is a good time to sight in your hunting gun.
 
New for 2016 -- INLINE MUZZLELOADER matches with or without a scope.
 
Lunch will be available.
 
The club is located at 1857 Lewiston Road, Basom.
 
For additional info contact: John at 716-714-5514 or Sam at 585-297-7747.

Public Health Column: 'Mobile apps make it easier to be prepared for emergencies'

By Billie Owens

Genesee, Orleans & Wyoming Public Health Column

Press release:

September is National Preparedness Month! In our area we generally think of snow and ice-related emergencies, however it is also important to be ready for threats caused by flooding, high winds, earthquakes, fires, chemical spills and infectious diseases.

Thankfully, getting prepared for all types of emergencies is made easier with the assistance of Mobile Apps like Ready Genesee, Orleans Aware and FEMA. These apps are similar in nature in that all connect consumers to weather alerts, planning features and information on available shelters. Apps like these are user-friendly and give consumers the tools to take part in their own preparedness, which will positively impact the outcome of any emergency.

If you live, work, or visit Genesee or Orleans Counties download the Ready Genesee and Orleans Aware Apps, available on apple and android devices, as well as in English and Spanish, too.

“The Emergency Management Offices’ and Health Departments’ in both counties teamed up to have these apps made available in an effort to have a local focus," said Bill Schutt, deputy coordinator of Emergency Management Services. "County officials can use this app not only to get information to users before, during, and after emergencies in a more direct and modern way but also to share knowledge on a regular basis, too.

"Since Ready Genesee and Orleans Aware became available to download earlier this year, the counties have utilized the apps to notify users of road closers, a boil water notice, a gas leak, rabies clinics, as well as sharing of informational articles on the recent drought, Zika virus, Lyme Disease and lighting safety. If you don’t travel to either county, the FEMA app is a good, reputable option, too, but it is important to note that users will not receive notifications or general information from their county officials."

Features of Ready Genesee and Orleans Aware Mobile Apps

My Plan

By answering five simple questions, the app will create a customized emergency supply checklist and plan based on your family’s needs, including pets and relatives with special needs.

Alerts
Get information from the National Weather Service and local county officials.  Local officials can instantly inform you of situations including, but not limited to, road closers, evacuation notices, boil water notices, gas leaks, an active shooter or missing persons.

My Status

With the push of a button let friends and loved ones know “I’m Safe” or “I Need Help.”

EvacMap& Shelters

Find evacuation routes and shelters with on and offline mapping.

Need to Know

E-books on various topics including Public Health Emergencies, Need to Know Preparedness for Pet Owners, Emerging Infectious Diseases, Floods  and Fire Safety.

Services

Have contact information to services helpful in an emergency.

“The full potential of these new apps will be recognized more so as different emergencies arise and I predict at that utilization will increase too,” stated Al Cheverie, Public Health Emergency Preparedness Coordinator for Genesee and Orleans. “After downloading your App, please take the time to collect the emergency supplies for your home and car.

"Being ill prepared for a situation where you are unable to leave your house or car can be dangerous if certain supplies such a necessary medications, blankets, food and water aren’t on hand."

To download the apps visit:

Ready Genesee or Orleans Aware: http://eocready.com/counties

FEMA: https://www.fema.gov/mobile-app

For information about Health Department services contact:

30th year of Batavia Photo Club begins with Sept. 21 meeting at Richmond library

By Billie Owens

The Batavia Photo Club, serving members from Genesee County, and the counties surrounding it, will begin its 30th year on Sept. 21. 

The meeting will be held at 7 p.m. in the Richmond Memorial Library in Batavia, with informal photo critiques beginning at 6:30.

The library is located at 19 Ross St. in the City of Batavia.

If you have an interest in photography and perhaps want to take that interest to the next level, come and see what we are all about. All are welcome to attend, even if you think you won’t want to join.

Girls from Le Roy and Bergen sell lemonade and cookies to benefit shelter animals

By Billie Owens

Little do-gooders, from left: Lindsay Heimlich, Lily and Miley Stalica, and Sundae Duyssen.

The girls man the booth and help customers.

Grown-ups Laura and Paul, with Volunteers for Animals, with the team of fund-raising children and their goods for the shelter animals.

Some fresh, cold lemonade would probably taste delicious about right now, with all the humidity and a temperature hovering around 86 degrees. A couple of cookies would pair nicely with that.

This is exactly the kind of weather a foursome of little girls took advantage of recently to raise money for Volunteers for Animals and the Genesee County Animal Shelter. 

Sundae Duyssen (Le Roy School), Lindsay Heimlich (Le Roy School), and Lily and Miley Stalica (Byron-Bergen School) ponied up a whopping $1,000-plus in money and donated goods for the homeless animals by hosting a roadside bake sale and lemonade stand in Bergen recently.

"The shelter was kind enough to give the girls a tour, and tell them about the ways that their donation will be used to help save animals lives," says Lindsay's mom, Crystal Heimlich.

They really enjoyed the project, she said, and they plan to do the same thing next year for a different worthy cause.

(Photos submitted by Crystal Heimlich.)

Three 'Garden Talks' remaining for 2016 season at Cornell Cooperative Extension

By Billie Owens

Press release:

As summer winds down and we head into fall, there are still three more “Garden Talk” programs this year!

Taught by Master Gardeners, programs will be held once a month, during the “lunch hour” from 12:15 to 12:45 p.m. Bring your lunch to the Cornell Cooperative Extension Office (420 E. Main St., Batavia) and join us. This series is free and open to the public. Registration is not required.

Sept. 6 will be a follow up to our May herb program. After growing your herbs all summer, what can you do with them now? We’ll give you some ideas of things you can use your herbs for.

On Oct. 4, get ready to feed your backyard birds as we’ll offer tips and answer questions about Winter Bird Feeding.

Nov. 1 will be a demonstration on how to make a beautiful holiday swag to decorate your home.

Need a Garden Talk schedule? Contact Brandie at 585-343-3040, ext. 101.

Future topics and other Master Gardener events will be posted on the Cornell Cooperative Extension of Genesee County website at http://genesee.cce.cornell.edu/ and also on our Facebook page at https://www.facebook.com/CCEofGenesee.

Catholic Charities Home Visitation Program staff member retires after six years

By Billie Owens

Submitted photo.

Press release:

Linda Doll, pictured left, a staff member with Catholic Charities Home Visitation Program in Genesee County, is retiring after six years of dedication to older adults and volunteers. Doll will be missed, especially for the energy, organization and compassion she brought to the program, the people and the volunteers.

The Home Visitation Program, made possible through a grant from the Muriel H. Marshall Fund for the Aging, provides weekly visits to homebound older adults in Genesee County who are 60 years of age or older with a limited ability to get out of their homes. Goals of the visits are to bring a sense of social connectivity and friendship to both the program member and volunteers.

Program volunteers make a weekly visit to the home of an older adult, stay connected with the client's loved ones and help participate in hobbies and crafts. Volunteers often find a rich sense of fulfillment with the knowledge they are reaching out to someone in friendship.

Doll, who is retiring and moving closer to family members, said, “This is the only job I’ve had that I absolutely love! I love hearing the stories our clients have about their lives. It’s such a great feeling to see the happiness in the face of our clients when we match them up with a visitor who really cares about them. There are so many lonely seniors in our county and this program is so worthwhile.”

Indicative of her caring approach was a recent incident that played out the day before Linda was to go on vacation: A volunteer called to say that the senior she visits wasn’t answering her phone. Staff was concerned about the extreme heat of the recent days so Doll quickly said, “I’ll go check on her.” She was about to call 9-1-1 when the door opened. The elderly member was OK but her phone was out of order and, after calling the phone company, it appeared her phone wasn’t working. Because the senior had no one else locally to rely on, Linda went out, purchased a new phone and waited to be sure it was working before returning to complete her own work. 

Doll also praised the volunteers, “We have such wonderful volunteers who give their time and friendship.”

She expressed appreciation for the community partners with whom she has worked. 

“I’ve also enjoyed, and been so grateful for, the opportunity to work with staff at the Office of the Aging, VA Home Based Primary Care Unit, Lifespan, Sage, Handyman and RSVP programs.”  

Home Visitation services are provided free to older adults, along with linkage and referrals to agencies that offer other services. The program has a flexible visitation schedule and all volunteers are screened, trained and supervised. The program also is available in Orleans County.

For more information, to express interest in receiving visits or to learn more about becoming a volunteer in Genesee or Orleans counties, please call (585) 343-0614.

Services for all ages, including individual and family counseling and emergency assistance, are provided in Genesee County at 25 Liberty St., Suite 7, in Batavia. 

As the most comprehensive human service provider in Western New York, Catholic Charities served nearly 132,000 people in need in 2015. For 93 years, Catholic Charities has been making a difference for people of every faith and ethnicity in Western New York. Catholic Charities empowers individuals, children and families to achieve meaningful, healthy and productive lives. Catholic Charities is an excellent steward of the contributions that it receives, attaining the highest rating (four stars) from Charity Navigator and the 2015 Torch Award for Philanthropic Excellence from the Better Business Bureau Foundation of Upstate New York. The agency also receives highest rating from the Council on Accreditation for quality service.

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