Business

Five-year-old Gabriella has begun her budding business career, selling "lemonade" on Sumner Street, Batavia.

Well, it's not really lemonade. It's ice tea, but that's the sign her mom made for her, she explained.

After I took the picture above, she proudly showed me the money she's made today (below).

Oakfield Fitness and Cross-Training Center has expanded to include a fully appointed cross-training room with dumbbells, squat racks, wall balls, ropes, step-up boxes and other training devices.

There is an experienced cross-trainer providing assistance and training Mondays, Wednesdays and Fridays, 6 to 8 a.m.

The gym is fully equipped with a weight room including dumbbells, free weights and universal machines and a cardio area with treadmills, bikes and rowing machines.

The monthly fee for the weight room and cardio area is $30. To use the cross-training room is an additional $30 a month (total, $60 a month).

There's no sign-up fee.

The gym is open to members 24 hours a day, seven days a week.

For more information and to inquire about a membership, visit OakfieldFitness.com, or call (585) 948-8000.

Some 500 people participated in the first ever GLOW Corporate Cup 5K race, which started and ended in Centennial Park this evening.

Brandon Reaert, of Oakfield, won the race with a time of 17:43.

Runners signed up in teams from companies throughout the GLOW region.

Once the race was over, participates hung out in Centennial Park for After GLOW, the "largest office party" ever, at least locally. Companies were encouraged to set up their own tents and tables and enjoy live music.

Insource Urgent Care, the revolutionary health care provider that chose Batavia for the first location for its new chain of clinics, held its official grand opening today.

The celebration included a ribbon-cutting ceremony with Insource President Mark Celmer, center, Dr. Magdi Credi and VP of Operations Melissa Marsocci.

The high price of corn the past few years has local farmers trying to figure out how to increase their yields, according to Drew Klotzbach, owner of Alleghany Farm Services, and one way is to improve the drainage of the field.

The better the draining, especially in wet years such as this one, the more corn that will grow.

One of the specialties of Klotzbach's company is installing drainage tiles and he said he's seen an increase in demand locally in recent years.

"It's just a way to improve production," Klotzbach said. "They've got to improve the land. They're not making more land, so ..."

Klotzbach hosted an open house today for interested parties on a farm field next to his business lot on Route 77 in Alabama. Along with his son and employees, he demonstrated his GPS-guided trenching and tile-laying machines.

"It's all about getting the water off the ground faster," Klotzbach said.

The tiles -- more like hoses these days -- are perforated and collect water and drain it off into retention ponds.

"In dry years, it will even help bring up water from the bottom," Klotzbach said.

Glossary

Disruptive Innovation: An innovation through technology or process that takes root in an underserved portion of the market to create new business opportunities. Incumbent: The market-leading business in an industry. Unmet Need: When a business planner identifies a hole in the marketplace, where consumers -- either consciously or unconsciously -- have a need that a new product or service can meet. Job to be Done: Much like an unmet need, the jobs-to-be-done metaphor helps a business planner target a market segment for a new product or service. The job-to-be-done metaphor is based on the idea that customers don't really buy a product or service, they hire the product or service to help with a specific task they want to accomplish. Clayton  Christensen: Harvard Business School professor and creator of the term "disruptive innovation." His groundbreaking works are "Innovator's Dilemma" and "Innovator's Solution." He's also written a book on innovation in health care, "The Innovator's Prescription."

From the perspective of the folks who run Insource Urgent Care in Downtown Batavia, their first-of-its-kind clinic is apparently seen as a competitive threat by the executives at United Memorial Medical Center.

A threat that must be crushed.

If their perception is correct, it highlights the fear disruptive innovators can strike in the hearts of incumbent businesses, especially if that business has enjoyed a monopoly position in the market.

Since UMMC officials are not talking about the tensions between Insource and UMMC, we only have the perspective of Insource's owners, which they're willing to discuss, and is also part of a federal anti-trust suit filed by Insource on June 25.

The suit alleges that UMMC conspired with HealthNow, the region's BlueCross BlueShield franchise, to eradicate the hosptial's pesky new competitor.

UMMC, according to the lawsuit, has even tried to muscle other health care providers in the county in an effort to deny Insource the partners it needs to deliver its services.

HealthNow is the dominant health insurance company in Western New York and UMMC has held a monopoly position for emergency and hospital care in Genesee County since the year 2000 merger of Genesee Memorial and St. Jerome's.

Melissa Marsocci, VP of operations for Insource, who is a native of Batavia and well versed in the literature of disruptive innovation, said she wasn't surprised by the response from UMMC to the arrival of her new company. She wishes it had been different, that cooperation rather than competition would have been the watchword, but that's not the case.

"Being from here and knowing the corporate culture over there, I knew we weren't going to be welcomed with open arms," Marsocci said. "Whenever I go anywhere else (to open a clinic), I don't know that, but here, we're just little bugs to them."

Insource is a company designed around innovation. It's model uses more efficient processes for delivering patient care and employs technology to reduce costs while improving quality.

Insource is also willing and able to deliver what it believes is world-class care while accepting lower profit margins per patient.

The result, according to Marsocci, is faster and easier access to top specialists and lower costs for uninsured patients.

The Lawsuit

Key points raised in Insource Development Services of Batavia, LLC. vs. HealthNow New York, Inc. and United Memorial Medical Center. UMMC operates two urgent care clinics, one at St. Jerome's and one in Le Roy. The suit alleges these clinics keep irregular hours and are frequently closed. Services offered by these clinics are allegedly limited and patients are frequently referred to UMMC's emergency room. HealthNow allegedly entered into discussions with Insource two years ago about opening an urgent care clinic in Batavia and encouraged Insource to take on the project. When Insource and HealthNow -- which covers 50 percent of the insured in Genesee County -- were about to agree to terms for rates, the suit alleges, HealthNow broke off communications unexpectedly and without explanation. The suit alleges ER care at UMMC costs at least $1,500, below the now-common high-deductable plan of $3,000, and Insource provides the same service for $150. The suit alleges that HealthNow and UMMC entered into an agreement to restrict competition in Genesee County. UMMC allegedly used anti-competitive practices to drive Lakeside's urgent care clinic out of Le Roy. UMMC has used "agents" to contact healthcare providers in Genesee County to discourage their cooperation with Insource. Insource alleges that UMMC is acting to protect its monopoly position in Genesee County.

In its lawsuit, Insource claims a typical emergency room visit to UMMC costs at least $1,500. The same service through Insource would cost $150.

"I think people deserve a choice," Marsocci said. "Isn't free enterprise what America is all about? Competition is good. It ups the quality, or should, so why not? Why should United Memorial have a monopoly?"

The typical urgent care model is kind of like a doc-in-the-box. The clinics are usually only opened in high-volume communities -- such as well-populated suburbs or densely populated urban neighborhoods. They treat minor injuries and illnesses and do very little in the way of referrals. They're not the place to go if you're seriously ill.

Insource can provide health care as basic as a physical for a high school athlete, up to arranging a consultation with a heart surgeon.

In other words, from a patient perspective, the company can do everything UMMC does, but without the overhead.

When a business planner with an eye toward disruptive innovation looks at a potential opportunity, the planner will try to identify an unmet need and a job to be done.

The unmet need in Genesee County, according to Marsocci, is the lack of top-tier specialists. It's not that they're not here, but there are fewer of them.

And, many local residents -- like it or not, it's true, notes Marsocci -- also lack faith in specialist referrals through UMMC.

This isn't a problem unique to Genesee County or UMMC. It's common in rural counties across the United States.

For the local patient who needs or wants care with a top-tier specialist, the only option until now has been to drive 30 or 40 minutes to Rochester or Buffalo.

"The care here, unfortunately, and I can say this because I've lived in Genesee County all my life, the care here has been substandard for years," Marsocci said. "I don't mean that disparagingly, but I'm saying, call a spade a spade. When I need care beyond primary care, I travel. I have been in those situations where I used a local specialist and it didn't end positively for me, and I've had those times where I was lucky. But you learn through a couple of experiences and you're not going to do it again, so I go east or west."

The job to be done, then, for Insource, is to connect patients who need specialized service with specialists without making them drive for miles and miles.

Computers, laptops, smartphones, tablets, closed-circuit cameras, LCD screens and the Internet -- all the tools of telemedicine -- means those miles, and the wasted time that goes with them, disappear.

The example Marsocci used was of a patient who came to Insource in early Jully complaining of debilitating back pain.

Initially, the concern was that he had a kidney stone, but a CT scan found a growth on his spine. A surgeon and specialist in spinal problems who will soon be one of Insources subtenants was consulted using telemedicine tools. The doctor confirmed the diagnosis and told Insource to have the patient call him on his mobile phone the next day -- July 4 -- for a follow-up consultation.

Two weeks ago, the patient had surgery to remove the growth.

"If that man had gone to any other urgent care, they would not have wanted to spend any more time on him than they had to," Marsocci said. "If they didn't have access to a CT then they knew they were wasting time on him and not getting paid. They would just want to get him out the door.  He would have to go to the emergency room then, which means he's going to spend a lot of money for something we did perfectly well here."

"It's pretty exciting to say he had surgery probably before he even would have seen the spine surgeon had he went anywhere else," Marsocci added.

All of these improvements -- better access to specialists, lower costs -- just make good business sense.

"Why can't the people in this community have the same level of care as the people in Buffalo or the people in Rochester?" Marsocci asked.

The response from local doctors to Insource, even those associated with UMMC, has been uniformly positive, Marsocci said. Insource refers patients to local doctors and to UMMC on a daily basis. The goal is to get the patient the best treatment possible, and that often means local doctors and local specialists are the best resources for local patients.

And local health care providers have found Insource a valuable resource, even referring patients to Insource, she said.

If all this makes so much sense, why aren't established urgent care companies around the nation providing the same service? Why isn't UMMC?

Mark Celmer

Yesterday, Mark Celmer, president of Insource, spoke with The Batavian's news partner, WBTA, about the lawsuit. Here's what he said. “I do find it absolutely reprehensible that any member of Genesee County that’s insured by HealthNow can travel 40 miles to Erie County and go to any of 22 urgent care sites and be fully covered for their urgent care visit, but they cannot come to the newest one on Main Street, Batavia. I find that just absolutely reprehensible.” “I would like HealthNow to say, ‘Genesee County residents: if you want to go to the urgent care center at the Jerome Center, if you want to go the urgent care center in Le Roy, if you want to go to the emergency room at United Memorial, or if you want to go to Insource Urgent Care Center on Main Street, Godspeed, let’s get going.’ ”

As we said, we lack UMMC's perspective on this competitive climate, but we do know about the patterns of disruptive innovation.

In any classic case of disruptor vs. the disrupted, the incumbents either under-value the disruption or feel trapped by their established business model. The incumbent sees no way to extricate itself from its present business model, no matter how threatening the disruptive innovation might be.

Newspapers, for example, have found it difficult to transition to an online news model because higher profits are found in their dead tree editions. 

While it costs less to produce digital news, the revenues are also substantially lower -- The New York Times publisher once said it was like converting print dollars into digital dimes -- and profit margins are slender to nonexistent (especially if newspapers want to maintain their current newsroom cost structure). Even as readers flee from printed newspapers, incumbent publishers are loathe to go to an online-only business model.

It's very difficult for an incumbent to give up a profitable line of business in favor of a business model that means lower revenue and less profit, especially when successful models are few and far between.

Sailing ship builders couldn't do it when the steam engines came along; Detroit couldn't do it when Japanese cars hit the market; mainframe computer makers couldn't do it when personal computers were first being sold; and, Kodak couldn't do it when digital cameras became popular (and Kodak INVENTED the digital camera).

"We're trying to make sense of where everything should be -- lowering costs, improving quality, improving satisfaction, improving access," Marsocci said. "That's where we find ourselves as disruptive innovators. Nobody in the urgent care business wants to spend the amount of time that we did putting together a formal telemedicine program or the way we do things with continuity of care, having subtenant specialists in our center.

"They want the low-hanging fruit," she added. "It can be a very lucrative business, so they want to find a place in a heavy-traffic shopping plaza and just put up a center and see how many patients they can see each day and make as much money as they possibly can. Where we're really focused on what we're preaching. Continuity of care."

NOTE: Early yesterday evening, The Batavian sent an e-mail to Colleen Flynn, spokeswoman for UMMC, and outlined the nature of the article we were writing about the lawsuit and invited UMMC to comment on the topics raised in this article. The Batavian received no response to the e-mail.

Rachael J. Tabelski, communications director for Genesee County Economic Development Center, released the following details on the four projects that will be considered by the GCEDC board this afternoon. The board meets at 4 p.m. at the MedTech Centre, 99 MedTech Drive (across from the college).

1. (GCEDC) Proposed sales tax and property tax abatement -- Graham Corp.
Graham Corporation would like to renovate the "old" plant area, located at the corner of Harvester Avenue and Howard Street in the City of Batavia. A new bay will be constructed (12,439 square feet) that will enclose the area between two manufacturing bays located facing Harvester Avenue along with renovations of office and manufacturing areas. In addition, a new building (3,800 square feet) will be constructed on the 20 Florence St. property. This new building will be used for X-ray inspections of welds done during the fabrication process. Graham currently has 311 full-time equivalent (FTE) employees and expects to add 30 more over three years after the certificate of occupancy is obtained for these renovations. Board Action Request: Approval of an initial resolution to accept the application, and schedule a public hearing as benefits exceed $100,000. The application for the expansion project includes a sales tax exemption ($240,000) and property tax abatement on the incremental increase in assessed value ($243,396). Historical Look: The last expansion project that Graham undertook and the GCEDC assisted was in 2011. At the time, Graham had 278 FTE’s and pledged 30 new jobs in three years for a total of 308 FTEs. According to its 2013 application the company has exceeded its employment goals and plans to keep growing.

2. (GCEDC) Proposed sales tax and mortgage tax exemption and property tax abatement -- Guthrie Heli-Arc, Inc. 
Guthrie Heli-Arc, Inc., is a federally certified repair facility for transportation vessels. For the past 22 years its has operated out of a rented facility in Bergen. That facility has been sold, and the lease will terminate. CLR Industries, LLC, real estate holding company, has purchased a facility at 6276 Clinton Street Road in Stafford. The company plans on moving into the Stafford facility after a 7200-square-foot addition to the existing structure is completed. The addition is necessary to accommodate workflow. Board Action Request: Approval of a final resolution to approve incentives for the proposed project. The application for the expansion project includes a sales tax ($14,400) and mortgage tax exemption ($3,750) and property tax abatement on the incremental increase in assessed value ($58,902).

3. (GCEDC) Proposed RLF  for business expansion Pellegrino Auto Sales
The company is seeking a 16’x48’ expansion to the current facility and office renovation of 12’x38' at 4060 Pearl Street Road in the Town of Batavia. This will allow for three times the office space for future growth. The company is investing $150,000 and pledging 2.5 FTEs and retaining 5.5 FTEs. Board Action Request: Approval of a $75,000 from the revolving loan fund.

4. (GGLDC) Proposed RLF from the Batavia Micropolitan Area Community Redevelopment Loan Fund -- Jackson Square, LLC.
The former Carr's warehouse was built around 1880 in what is today known as Jackson Square. The company is looking to convert the former warehouse into a mixed-use, commercial and residential site. The ground floor will have flex office/light industrial and four new market rate apartments on the second and third floors. The City of Batavia is current owner of building and will transfer the title to the Batavia Development Corporation for sale to 13 Jackson Square, LLC. It is our understanding that the City of Batavia is looking to assist the project with its 485-A real property tax exemption. Board Action Request: Approval of a $100,000 from Batavia Micropolitan Area Community Redevelopment Loan Fund. Historical look: Board approved final resolution in July 2013 for sales tax ($24,816) and mortgage tax exemption ($2,994) contingent upon 13 Jackson Square, LLC, purchasing the building.

Press release:

The Board of Directors of the Genesee County Economic Development Center (GCEDC) will consider two projects at its Aug. 1 board meeting. The board anticipates reviewing two revolving loan fund applications at this meeting as well.

Graham Corporation is seeking sales and property tax abatement for an expansion of its existing facilities. A new bay will be constructed (12,439 square feet) that will enclose the area between two manufacturing bays facing Harvester Avenue along with renovations of office and manufacturing areas. In addition, a new building (3,800 square feet) will be constructed on the 20 Florence St. property. This new building will be used for X-ray inspections of welds done during the fabrication process.

The total capital investment of the project is estimated to be approximately $5,500,000, with the proposed tax incentives contributing $483,396. Graham currently has 311 full-time equivalent (FTE) employees and expects to add 30 more over three years after the certificate of occupancy is obtained for these renovations.

The estimated economic impact of the project is 17.30:1. For every dollar of tax relief granted, the company will invest $17.30 into the local economy. Because the proposed incentives exceed $100,000, the board will first consider an initial resolution to be followed by a public hearing.   

The last expansion project that Graham undertook – also with assistance from the GCEDC – was in 2011. At the time Graham had 278 FTEs and pledged 30 new jobs in three years for a total of 308 FTEs. According to its 2013 application, the company has exceeded its employment goals and plans to continue growing.

Guthrie Heli-Arc, a federally certified repair facility for transportation vehicles, is seeking sales and mortgage tax exemption and property tax abatement for an expansion and relocation project. For the past 22 years, the company has operated out of a rented facility in Bergen. That facility has been sold, and their lease will terminate. CLR Industries, LLC, a real estate holding company, has purchased a facility at 6276 Clinton Street Road in Stafford. Guthrie Heli-Arc plans on moving into the Stafford facility after a 7200-square-foot addition to the existing structure is completed. The addition is necessary to accommodate workflow.

The total capital investment of the project is estimated to be approximately $300,000, with the proposed tax incentives contributing $77,052. Guthrie Heli-Arc estimates that the project will allow the company to create two new jobs while retaining six others. The estimated economic impact of the project is 9.4:1. For every dollar of tax relief granted, the company will invest $9.40 into the local economy. 

All GCEDC Board meetings are open to the public. Meetings are held on the second floor of the Dr. Bruce A. Holm Upstate Med & Tech Park, located at 99 MedTech Drive in the Town of Batavia, across from Genesee Community College. The meeting is anticipated to convene at 4 p.m.

Press release:

The Genesee County Economic Development Center (GCEDC) is offering a second round of applications for its Food Processing Training Program. The program provides individuals with a certification to work in the food-processing industry, including the yogurt companies in the Genesee Valley Agri-Business Park. The deadline for submitting applications is Sept. 1.

Up to 25 individuals will be accepted for the class. Members from first graduating class are already working at local companies.

Applications can be picked up at the Genesee County Career Center at 587 E. Main St., Suite 100, Eastown Plaza in Batavia. The application also is available at the GCEDC Web site <http://www.gcedc.com>. Applicants also will need to complete a Customer Registration Form as well as submit an up-to-date resume with their application.

“We want to build off the success of the first graduating class and get as many applications submitted as possible in order to enhance the talent pool of individuals with the skills to work and be successful in the food processing industry,” said GCEDC Chairman Charlie Cook.

The training program is being funded by an Area Development grant obtained by the GCEDC from the National Fuel Gas Corporation with additional financial support from the Finger Lakes Food Cluster Initiative — funded by the Department of Labor's Employment and Training Administration in the amount of $38,000 or 28 percent of the program.

In addition to receiving a non-credit certificate and certificates in Team Building and OSHA Safety in a Manufacturing Environment from Genesee Community College, participants will receive certificates in Lean Systems Six Sigma Yellow Belt (Rochester Institute of Technology) and Basic Dairy Science & Sanitation Certificate (Cornell University).

“Our goal is to increase the 78 applications we received for the first class and we were encouraged that we received so many applications from outside of Genesee County,” said Steve Hyde, president and CEO of the GCEDC. “It shows that the Genesee Valley Agri-Business Park is a regional economic asset and that people are willing to travel for good jobs.”

It's an ambitious plan, one that takes in 366 acres in the heart of Batavia and targets at least five major areas for redevelopment, and it got a some favorable responses at a special public meeting Monday night.

"There have been a lot of plans done over the past 15 years and they have been shelved," said local businesswoman Mary Valle. "Now, we are ready to move forward. There are a lot of exciting things going on in the county and the city. I do believe the people are ready to support it and more forward."

Perhaps the most dramatic redevelopment proposal involves knocking down part of the downtown mall and extending Jackson Street north to Alva Place.

The plan would open up some of the mall concourse, improve parking and traffic circulation and improve development potential in the area, officials said.

An artist's rendering shows a new three-story, L-shaped building at the corner of the extended Jackson Street and Main as well as a new three-story building on the east side of the new Jackson Street, next to the existing Bank of Castile building.

"I like the idea that we are doing something," said Councilman Pier Cipollone. "I would prefer to see more retail come into the mall. I really like the idea of opening up the concourse.I would actually like to see the entire concourse opened up and create an open area walkway. I understand the notion of an indoor winter area, but I still thik it would make more sense to just open it up and give all those businesses access from the outside."

The plan also calls for redevelopment in and around the Della Penna building on Ellicott Street, to stretch down Evans toward Mill Street and along the railroad tracks almost to Jackson Street.

Included in what's known as the Batavia Opportunity Area is the Harvester Center -- which has already undergone some redevelopment with the Masse Place project -- and what the plan calls the medical corridor, which is the area east of Bank Street.

The plan builds on Batavia Central Corridor Urban Design, Marketing and Development Plan completed in 2006 and the recently completed Community Improvement Plan.

The planning phase is covered under a $260,000 state grant, the Brownfield Opportunity Areas Program.

The presentation, with artist renderings, is supposed to be posted on the Batavia Opportunity Area Web site some time this morning.

Story via The Batavian's official news partner, WBTA.

James Maslow, member of Big Time Rush, which performed at Darien Lake last night, stopped in at Next Level Fitness yesterday for a workout.

Big Time Rush is both a boy band and a television series on Nickelodeon.

Maslow is a singer-songwriter and actor from La Jolla, Calif. who plays in the television series a Minnesota Hockey player who's moved to Los Angeles and cast into the band Big Time Rush.

Pictured are Andrea Mistler, Kristin Bates, Maslow and Tim Walton.

Photo submitted by Tim Walton.

A program to bring more higher-end apartments to Downtown Batavia is starting to produce results.

Yesterday, visitors were able to view two new apartments at 17 Jackson St. owned by Dr. Edward A. Sielski that were renovated as part of Batavia's community plan.

A $60,000 Main Street Improvement Grant -- funded by the state, administered by the Business Development Committee -- helped pay for the $270,000 project.

The second and third floors of Sielski's building -- his dentist office is on the first floor -- were converted to a pair of 1,000-square-foot apartments. Each is two floors with a kitchen and living space on the first floor and bedrooms, a bathroom and washer/dryer combo on the second floor.

The back apartment overlooks Jackson Square.

There are several more downtown apartment projects in the works under the auspice of the program.

Julie Pacette, economic development coordinator for the BDC, said studies have shown there is pent-up demand for higher-end apartments in Downtown Batavia.

The target market is the professional person or couple earning $60,000 to $75,000 a year who wants to live in a more urban environment. They don't mind walking up stairs and want to walk to the public market, the grocery store, theater, restaurants, bars, post office and gym.

Sielski said he's already received several calls about the apartments without even advertising them.

For the open house, one of the apartments was furnished by Max Pies with decorations from Valle Jewelers.

CORRECTIONS AND CLARIFICATIONS: The total project cost was $270,000 ($100K more than originally reported). This does not include architectural fees). That's 22 percent of the project cost.  The NYS Main Street Grant Program allows grants up to 75 percent of project costs. The first apartment completed under the program was in the Valle Jewelers building, owned by the Valles, and rented immediately.  The rents for these apartments is expected to be $950 to $1,000 a month.

Dr. Sielski with his family, from left, Neil, Lauren, Dr. Sielski, Claudia and Elise.

Press release:

Batavia Downs announced today that their highly anticipated expansion project will open on Sept. 27.

"Pushing back our opening date ensures that all facets of our new gaming facility will be finished and ready to accept customers,” said Michael D. Kane, president and CEO of Batavia Downs.

Batavia Downs will be open on Aug. 28th and 29th, days which the casino had planned to be closed. Promotions already scheduled around the weekend of Aug. 30th, including several large cash drawings, will go on as planned. 

"Customers should check our Twitter and Facebook pages for exciting promotions planned on days we were to be closed,” said Ryan Hasenauer, director of marketing.
 

The way Dan Burling sees it, the cards are stacked against the small business owner these days, especially for independent drug store owners.

Reimbursements from big insurance companies for customers' prescriptions have shrunk dramatically in recent years, Burling said. In his view, big mail-order firms engage in anti-competitive practices designed to cripple local pharmacies. And the coming implementation of the Affordable Health Care Act is just going to make matters worse.

So the former State Assemblyman did the only thing he thought he could do: Close.

Yesterday was the last day of business for Burling Drugs in Corfu.

"When I came here 21 yeas ago, there was no pharmacy here," Burling said. "It was shut down. I opened the store up. I put a lot of my heart and my soul into it."

There's no way an independent shop can survive, he said, on what insurance companies are willing to pay these days.

"It looks to me like the insurance companies are ratcheting down their reimbursement to match what the large chains can pay," Burling said. "I have no quarrel with the large chains, Rite-Aid or anything, but our margins just weren’t enough to sustain our business."

To survive recently, Burling had to borrow money and that's something he is no longer willing to do.

"I wasn't taking much out of the business," Burling said. "I did everything I could possibly do to try and stay profitable, but the profits just weren't there."

Big mail-order houses also put the squeeze on independent pharmacies, he said.

As a member of the Legislature, Burling sponsored a bill that made it illegal to force patients to buy prescriptions by mail order. The big firms just ignore the law, Burling said.

"They constantly badger my customers," Burling said. "They get the data and they call them and they market their mail-order business directly to them."

And the crony capitalists in Washington continue to work against the survival of the little guy.

"Medco and Express Scripts merged, and as far as I'm concerned, that never should have been allowed," Burling said. "Being in politics as long as I was, I know how it works. Big money goes to the politicians in Washington and they ignore the little guy and get paid off."

Obamacare -- the Affordable Health Care Act -- Burling said is going to put the squeeze on all sorts of small businesses in medicine. The law will force even smaller reimbursements and the mandated cost cuts that small business owners won't be able to manage. You'll see a lot of health-care providers go out of business when that happens, Burling said.

He understands some people are upset by his store's sudden closure, but his co-op contract with Rite-Aid gave him an out now and he decided to exercise it.

Over the 21 years he's run the store in Corfu, Burling said not only has he provided a pharmacy to the community, he's also brought in doctor offices -- doctors who have since relocated to their own practices.

"These are contributions that I made to the community that I think were significant," Burling said, "but there comes a time in your life, you know, when you're at my age, that this is the only way I'm going to be able to retire, the only way I'm going to be able to enjoy life."

Genesee County unemployment rate held steady in the month of June at 6.2 percent, matching May's rate and lower than the 7.4-percent rate a year ago, according to figures released today by NYS Department of Labor.

Genesee County continues to maintain the lowest rate in the GLOW region, with Orleans at 8.4 percent, Livingston at 7 percent and Wyoming at 7.1 percent.

The Rochester-area rate is 7.0 and the Buffalo-area rate is at 7.4 percent.

The state's rate is 7.6 percent and the U.S. rate is 7.8 percent.

Middle school students from throughout Genesee County are participating this week in the 4th Annual Math, Science and Technology Camp put on by the Business Education Alliance.

Today the students were at the Genesee County Airport where they learned about aviation, airplane mechanics, air traffic control, Mercy Flight and racecar driver Val Stevens brought her car out to talk to the students about the science behind race cars.

The week includes learning about robotics at Post Farms, GPS-guided farm equipment at Empire Monroe Tractor, and GPS mapping, among other technologies.

"We make it fun and hands on," said Eve Hens, program coordinator. "The kids get to touch things and do things, explore and learn about careers they might not otherwise know about."

The cost to students is only $40 for the week thanks to underwriting by sponsors Liberty Pumps, Turnbull Heating and Air, Boshart Enterprises, Time Warner Cable and Odyssey Controls.

This sign is in the door of the former Salsa & Curry location on Jackson Street, Batavia.

The owners are not ready to discuss their plans, but as you can see, they're getting ready to open a frozen yogurt bar, hopefully by the end of the month. Workers were busy today installing the counter. 

You can follow the progress on the new shop's Facebook page.

There were 100 fewer jobs in Genesee County for June compared to June 2012, but the month-over-month number looked much, much better.

According to NYS Labor Department statistics just released, Genesee County gained 600 jobs from May to June, going from 23,300 non-farm jobs to 23,900 non-farm jobs.

There were 24,000 jobs reported in June 2012.

The county's unemployment numbers are not yet available, but the state's unemployment rate fell to 7.5 percent, the lowest it's been since early 2009 and lower than the national rate of 7.6 percent.

Previously, we published a press release from GCEDC that announced an expansion for Premiere Credit. Here is a press release from Premiere Credit with more information.

Premiere Credit of North America, LLC, a leading national accounts receivable management company headquartered in Indianapolis, Ind., announced today the addition of 50 jobs to its Batavia call center operation on Mill Street.

Premiere Credit will be hiring managers and collection cpecialists. Interested applicants can apply online at www.premierecredit.com and click on the Employment tab. These are solid jobs with good benefits and great earning potential for top performers.

“Premiere Credit opened an office in Batavia 17 months ago and we have been so impressed with the workforce in this location. We are excited to have the opportunity to expand our business here,” said President and CEO Rob Meck. “I am also proud to be part of a team that so willingly gives of their time and resources to this community through their involvement in local charities.”

“Premiere Credit’s expansion of its Batavia office is a testament to a high quality, productive and home-grown workforce,” said Steve Hyde, president and CEO of the Genesee County Economic Development Center. “This announcement builds on the positive economic development continuing to gain traction in Batavia and throughout the county.”

The Mill Street location started with 50 employees in March 2012 and will employ nearly 200 people after this expansion is complete.