A new system for communicating with emergency dispatch centers is in the works, and architects of the system are looking for feedback on what people with disabilities need, and how they use 9-1-1 systems.
Steve Sharpe, director of emergency communication for the Genesee County Sheriff's Office, is asking the people with disabilities in Genesee County take a short survey provided by the Federal Communications Commission on 9-1-1 services.
"This is a survey for folks with disabilities to rate their local access to 9-1-1," Sharpe said. "This will help the State of New York better prepare for what is now called Next Generation 9-1-1 or NG911. NG911 is the next step in contacting 9-1-1 centers during emergencies including using technologies such as texting, video and other means. We need our local special needs population to fill out the survey so we can better meet their needs in Genesee County."
To take the survey, click here.
