Business

Liberty Pumps, Inc., has been named among the nation's fastest-growing, privately held companies for the fourth-straight year by "Inc. Magazine."

The manufacturing firm is located at 7000 Appletree Ave. in Bergen.

The publication released its "5,000 list" earlier this month. Businesses are rated based on total sales growth over the last three calendar years.

Liberty Pumps grew 23 percent during that time, to an annual revenue of $33 million, according to the magazine.

The company's management is modest about its performance.

Says its President Charlie Cook:

"Our formula for success is not exotic or complicated, but its execution is critical and strenuous. There are four elements to the formula: creation of products with unique, innovative features that are not available from competitors; maintaining a level of responsiveness and customer service that is unmatched in our industry; benchmark-level sales and marketing presence in terms of attention to customers and quality of materials for advertising and display; and great, dedicated people throughout the organization who are committed to excel in these elements."

He also noted that the formula is reflected in an annual strategic plan, which is created by a consensus of all department managers after a thorough review of a considerable amount of data.

"It is extremely gratifying to observe people at every level in every department so committed to giving customers the best products, service and support possible," said Cook in a news release.

Batavia-based Christiano Cellular has been sold to a Marion, Ind.-based company, owner Roger Christiano announced today.

The new owner is Moorehead Communications, with 900 locations throughout the United States.

Christiano Cellular has locations in Batavia, Le Roy and Livingston County.

Christiano said with the sale, he's retiring.

A sale price was not announced.

The Christiano locations will be closed for a few days in early December while staff goes through orientation with the new company.

Full announcement after the jump:

Christiano Cellular, a local Verizon Authorized Wireless Retailer with locations in Genesee and Livingston counties, has been sold to Moorehead Communications, Inc., of Marion, Ind.

The announcement was made today by owner, Roger Christiano. Moorehead Communications' cellular division, known as The Cellular Connection, is the largest Verizon Wireless Premium Retailer in the Midwest with over 350 company-owned stores and over 550 owner-operated partners across the nation.

They are currently the fastest growing division in the wireless industry.

"After 20 years representing Verizon Wireless (formerly Frontier Cellular) in Batavia, LeRoy, Avon and Geneseo, I was looking for an opportunity to retire when this offer came along," Christiano said. "I appreciate being the first Rochester area agent to be approached by Moorehead Communications as they continue their expansion across New York State.

"My wife, Sharon, and I will end our career with Verizon Wireless with a feeling of accomplishment. We want to thank our employees for always going the extra mile for the customers of Verizon Wireless. And, of course, we want to thank our loyal customers for doing business with us over the years. We envision bigger and better things ahead when our existing sales staff joins forces with this dynamic new Premium Retailer."

Christiano Cellular stores will be closed for the first three or four days of December while the staff goes through orientation and training and the stores are converted to The Cellular Connection.

Santa Claus passed through Batavia today, making a stop at Oliver's Candies (I've also heard that he stopped at Present Tense Books, but I didn't find that out until later).

While Santa was in the sweetshop, the Batavia Area Jaycees were outside selling hot dogs and running a petting zoo.

Besides the three pictures on this post, a couple of additional photos are available for purchase by clicking here.

It's been a lot of work, but Fedora Diner, at 4974 Ellicott St. Road, Batavia (the former Beehive location) is finally ready to open, according to owner Alice Buckel.

The diner will open Monday, but it's just a soft opening for the first few days. The diner will offer only baked goods and coffee. A full hot-breakfast menu will be served once any kinks in operations get ironed out.

Business owners and people with jobs that leave them only limited time for lunch are the target audience for South Beach Restaurant's noon-time buffet, according to owner Ken Mistler.

Mistler launched the buffet a month ago.

"People on lunch hour need to get in and get out and eat at their own pace," Mistler said.

The buffet allows people to come in, place their drink order and immediately serve themselves -- no waiting for a meal to be prepared and multiple courses to be served.

The food is all freshly made each day, Mistler said. Nothing is frozen.

And the available entrees also change each day, based on what's available at the market.

Already there've been days featuring meatloaf, steak, fish, chicken, pork, ribs and all kinds of pasta dishes.

"We want people to get a good, wholesome meal and still be in out quickly if that's what they need," Mistler said.

The buffet includes a full salad bar -- at least 24 items each day -- and fresh, homemade soup.

"We have a new soup recipe every day," Mistler said.

The desserts are also fresh and made from scratch, according to Mistler.

The buffet is open from 11 a.m. to 2 p.m. and the cost is only $10 (drinks sold separately), though it is not "all you can eat."

A young female entrepreneur from Afghanistan recently spent time in Batavia as part of a tour of U.S. businesses. The visit was sponsored by Bpeace and hosted by p.w. minor, the Batavia-based shoe manufacturer located on Treadeasy Avenue.

Shahla Akbari is a 19-year-old shoemaker from Kabul. She started her company with money from her mother, Fatima. Just one year later, Shahla’s shoes have grown so popular she can’t keep up with demand.

Her team currently produces 20 pairs of shoes per day, all by hand. All leather is cut with scissors and all stitching is done with one pedal-operated sewing machine. Outsoles are made from used vehicle tires.

Shahla brought two pair of men’s shoes with her for her visit to p.w. minor.

“The shoes produced by Shahla’s shoe company are extraordinary," said CEO Hank Minor. “The attention to detail and overall quality is amazing, considering they are made completely by hand with no automated machinery.”

The shoes remain at p.w. minor to remind the employees of the possibilities.

“We learned from her — just how much you can do with so little," he said. "It's very inspiring for everyone.”

While at the p.w. minor factory, Shahla actually produced her own pair of shoes. She also spent time with sales and marketing personnel, and learned about branding and how important customer service is.

Bpeace is a nonprofit network of business professionals which volunteers to teach skills to entrepreneurs in conflict-affected countries. The goal is to help them create significant employment for all, and expand the economic power of women.

Fundamentally, Bpeace believes that creating jobs creates peace. So does CEO Minor, who said he and his employees were doing their bit to promote world peace by sharing their knowledge with Shahla, who stayed for four days during the last week of October.

A total of 40 companies in New York, Connecticut, Massachusetts, New Jersey, Pennsylvania, Michigan, Arizona and California are hosting an Afghan entrepreneur as part of the Bpeace network.

p.w. minor specializes in foot health, offering quality footwear and foot-care products. It is currently under its fourth generation of family ownership and management.

Felicia Pfalzer parleyed two large pizza's into a 42-inch plasma TV this week.

The Darien resident was the lucky winner of a drawing offered by Main St. Pizza Company to celebrate National Pizza Month (October).

Above, Main St. owner Vic Marchese with Pfalzer after presenting the prize this afternoon.

Jackson Street Grill/Belladessa's, one of Batavia's more popular dining establishments, is shutting its doors.

Owner Jim Kujawski said this afternoon that the restaurant's last day will be tomorrow.

In a statement, Kujawski said:

I have decided that the sacrifices of running a restaurant are not worth it anymore. The first thought through everyone's mind is that the business is doing bad. That's not true. Of course the economy has had a negative effect on sales over the past 2 years but this was not the deciding factor. Working 7 days a week, 10-12 hr days, year round gets old after awhile. I want to go back to having some semblance of a life again and spending time with my wife and family. We did have a party interested in continuing the business but backed out at the last minute last week.

Kujawski opened Jackson Street Grill in 2006. It is known for big juicy hamburgers, including a huge cheese burger that patrons were challenged to eat. In 2008, Kujawski acquired Belladessa's and moved the pizzeria from Main Street to Jackson Street. Belladessa's had been around since 1997.

When Nick LaFarnara was a kid, his father opened a pet store in Batavia and Nick worked there from the time he was 5 years old.

He loved it.

But when Anthony LaFarnara was injured in a work-related accident at Doehler-Jarvis, the family had to close the pet store.

But young Nick never forgot.

"That was it," said LaFarnara. "I just couldn't get it out of my system."

In October 1985, LaFarnara and his ex-wife, reopened the store at a location on Ellicott Street. Although LaFarnara would later remarry and move the store to its current location at 33 Liberty St., Batavia, it is still going.

Neptune's Garden specializes in fish -- lots of fish, exotic and freshwater and saltwater and just plain old guppies and goldfish. It's also a favorite place for birds and reptiles.

Occasionally, they have kittens or puppies available for adoption and they also make a bulletin board available for anybody who has a pet to give away.

"Even though we don't make any money on it, it's better than seeing a pet killed," said Kathy LaFarnara, Nick's wife of about 10 years.

Kathy met Nick when she was a legal secretary for an attorney handling Nick's divorce. He told her he owned a pet store.

"I thought, 'big whoop,'" Kathy said. "I'm allergic to everything in your store."

As somebody who grew up never owning pets, she soon fell in love with having animals around.

"They run up to the door to greet you, they sleep in your bed, they just love you, and I realized, 'this is great,'" Kathy said. "I take a lot of medicine to work here."

Kathy mostly handles the birds, the reptiles, the grooming and the saltwater fish. Nick takes care of ordering, the freshwater fish and pretty much everything else.

Besides selling pets, the LaFarnaras give tours to local schoolchildren and bring pets into schools so they can learn about different kinds of animals.

"We tell them what it's like to own a business, take care of the pets and never get to take a vacation," Kathy said.

Some time ago, during one of our discussions on The Batavian about big box stores, it occurred to me that it might be interesting to get Assemblyman Steven Hawley's take on the issue. Hawley is somebody with deep roots in the community, a small business owner and as a legislator he is in a position to deal with issues that impact small business owners.

Steve was gracious enough to write a response to my question about his position on these issues. Below is his response.

Assemblyman Steve Hawley (R, I, C – Batavia): What the state legislature and local community can do to support New York’s small businesses.

In our free market economy, practiced in the United States, consumer demand is the driving force behind the success or failure of all businesses. Products and services are produced on an as-needed basis, with increased sales or transactions or product made and another job created. In truth, the way you spend your dollar has a ripple effect that can reach across your community, the state of New York, the country and sometimes across the globe. That’s the beauty of the free market – the power is in your hands.

Armed with the knowledge that the market conforms to your decisions, the question becomes how you want to spend your hard-earned money. In communities across our great state, consumers are faced with the same decision each and every day; should I take my dollar to a locally owned business or to the nearest “Big Box” location?

Surely, I recognize the minor advantages presented by global conglomerates offering generic products in bulk at deflated prices, but the consequences of abandoning your neighborhood shop in favor of a multi-national corporation go far beyond the bill at the bottom of your receipt.

For example, the money made by a business is used for, among other things, creating and maintaining positions of employment. Companies like Home Depot are world-renowned for hiring almost exclusively on a part-time basis so that they can avoid paying benefits afforded to full-time employees, such as health insurance and paid vacation.

So when you buy your groceries at a “Big Box” store, you are perpetuating their cycle of under-employment and inadequate compensation for their workers, who are also your neighbors. When you buy locally made products at your neighborhood store, your dollar is providing full-time, gainful employment for the members of your community.

The industry that may rely the most heavily on the loyalty of the local consumer is agriculture. No other profession requires the amount of dedication and hard work displayed by Western New York’s farmers.

This is why it is so vital for consumers to partake in local farmers’ markets that display the best agricultural products in the community in one convenient location. I have introduced legislation A11270 that would encourage businesses -- large and small -- to sell NY grown (goods), and produce an income-tax credit based on receipts scale. We all need to take pride in our citizens and businesses ingenuity and incredible capacity to produce high quality products.

Buying locally from small businesses provides jobs that offer adequate compensation for their employees, which feeds back into the economy on even deeper levels. If a worker has access to vacation days, they are able to travel with their family to state parks and other attractions, keeping revenue in the state that funds our schools, hospitals and community projects.

Travelers eat at local restaurants, which use their profits to employ residents of their communities, who in turn can contribute to the state’s economy in the same fashion. In a free and open market, every dollar spent embarks on a cyclical path, and the results are felt on a bafflingly large scale.

This is why it is so important that consumers pass up the allures of “Big Box” stores and stay committed to the products and services being provided by the members of their own communities; every dollar you spend has a ripple effect that will eventually circulate and positively affect you.

As an independent businessperson, I know firsthand the impact of nationwide “Big Box” companies who attempt to impact my own bottom line. I employ eight people in my business, whose jobs are jeopardized by these “Big Box” insurance companies that employ the bare minimum of local residents, if at all. All businesses like mine face a heightened, adversarial impact from national companies located outside NY. The impact requires us all to utilize differing methods of business acumen.

If the power is in the hands of the consumer, this begs the question: what role does the state legislature play in the realm of business? The main responsibility of the state legislature in this area is to create and foster opportunities.

There are multiple approaches to achieving this end and, for New York, the most pressing is creating a more welcoming business environment. Surveys consistently rank New York near the bottom for being business-friendly. As reported by the National Federation of Independent Business, 79 out of 150 (53 percent) New York State Assembly members voted against business interests a staggering 80 percent of the time.

This poor ranking is attributable to stringent regulations and oppressive taxes, which put an undue burden on businesses both large and small. The state legislature plays a key role in setting these unfortunate policies. To truly help strengthen small business and heightened employment, the state legislature must cut taxes, drastically reduce oppressive mandates and put an end to out-of-control state spending.

I have personally sponsored legislation to work with businesses instead of against them, such as my bill to extend the agricultural property tax credit to qualifying farmers, legislation to repeal the $50 registration fee for businesses to collect sales tax and legislation to repeal the 2 percent utility tax.

These actions create a more permissive environment, in which all businesses will have an environment more conducive for success. These changes would particularly help small businesses, as taxes create extra cost that they do not have the capacity to absorb, forcing them either to close their doors or relocate. With the shackles of regulations and taxes relieved, small businesses will be given an opportunity to compete, thrive and innovate in the free market.

The spread of the globalized economy has ushered Big Box stores into communities across the state, threatening the small businesses that are the backbone of our local economies. This shift in the structure of the marketplace must be answered by legislation that supports our small businesses so that they are still able to compete and offer products to consumers. In a free market, consumers have the power to make the choice of supporting local businesses -- our own neighbors.

South Beach owner Ken Mistler announced today that he won't require Suzanne Corona to carry a sign in front of the restaurant saying "I stole from South Beach."

"Her sincere apology was restitution enough for me," Mistler said.

Corona, already facing a public lewdness conviction for her part in a sex act at Farrall Park in June, could have been charged with a felony for trashing the South Beach lunch buffet one afternoon last month. To avoid the charge, she signed a contract with Mistler last week admitting her deed and agreeing to carry the sign for four hours.

Mistler said Corona's husband reached out to him through a mutual friend to ask if during the four-hour walk he could be their to protect his wife from public abuse.

"It was at that point that I realized that this affects more than Suzanne," Mistler said. "It affects her whole family. I can't punish her family for something she did."

Reached this afternoon, Corona said she was grateful to Mistler for his decision.

"That is very wonderful of him," Corona said. "I told this to the media before and it got cut out -- he's a very fair man, a nice man and I respect him very much. I can't thank him enough that he's chosen this direction for my family."

After Corona got out of the hospital following an eight-day stay, she immediately came to Mistler ready to sign the contract, Mistler said. He said he figured that was a hard eight days lying in a hospital bed thinking about what she had done and the anticipation of the walk was probably difficult to think about.

He said he didn't feel the need to ask any more of her.

"She never said she wouldn't do the walk," Mistler said.

While Corona is off the hook for the four-hour "walk of shame," Mistler said he is suggesting to her -- only a suggestion -- that she volunteer for four hours with a local agency such as the animal shelter or help with a charity event.

"I've done that before," Corona said. "I've volunteered in soup kitchens. I've volunteered at a hospice. I can certainly do something for him in that regard. I most certainly will."

If the city were to sell the Falliti Ice Arena, it would have to get at least $450,000 for the 30-year-old facility according to City Manager Jason Molino.

That base price would cover current debt on recent improvements to the facility, the Zamboni ice resurfacer as well as the cost of separating the HVAC and sewer line, which is shared with the Batavia Fire Department headquarters.

Councilwoman Patti Pacino, for one, doesn't think any investor will pay as much as $450,000 for a facility that old and attached to a municipal building. What's more, she's worried that once the building has new owners, they will be under no obligation to provide community services, such as hosting local hockey leagues and high school programs.

What if some day they wanted to turn it into a discotheque, or something else, she mused.

"That (loss of community use of the facility) frightens me," Pacino said.

Councilman Bill Cox  (pictured) said he's pleased with how well things are going with the current management company, but doesn't think the city should own an ice arena.

"The ice arena is (a) great service and it’s enjoyed by people from throughout the county, but it’s not a vital service to the city," Cox said. "I believe we have to get out of areas that really aren't vital city services and involve private business."

Councilman Bob Bialkowski is all for selling the facility. He said he already received calls from local business people supporting the idea of selling it, wondering what the city was doing running an ice rink to begin with.

Technically, the city doesn't run it. For the past four seasons, a management company, Firland, has run the rink, and by all accounts, has done a good job. Firland has made all of its obligated payments to the city, totaling more than $160,000.

If the agreement were renewed -- which Firland wants to do -- the city could expect $400,000 from Firland over the next 11 years, enough to cover debt service, including the $75,000 still owed on the Zamboni machine.

If the city were to sell the facility, Molino said in a report, the sale price might only be four or five times current revenue, or between $300,000 and $400,000.

That's just a guess at this point. If the city were to get serious about selling the arena, a request for proposal would need to be written and an appraisal done -- a process that would cost the city thousands of dollars.

That cost scared off some council members from supporting the RFP process and by consensus, the council went along with a suggestion by Molino that the city generate a request for interest statement and float it around to potential buyers -- just to see if there is a market for the facility.

"It’s not every day that an ice rink goes on the market that’s 30 years old in a rural market like this," Molino said.

City Attorney George Van Nest also cautioned council members that finding a buyer could be difficult.

"There are going to be several strings attached, which is going to make it less attractive to a purchaser," Van Nest said.

Councilman Frank Ferrando said the currant arrangement with Firland seems to be working out well and from what he hears, hockey and ice skating are "booming" at Falleti.

"We need more booming kind of things happening in Batavia," Ferrando said. "I would hate to see us lose that just because we want to get rid of (the building)."

Foreclosure proceedings have begun against 68 county properties because of unpaid taxes, including the Le Roy Pontillo's location, according to County Treasurer Scott German.

Pontillo's owes for three years of back taxes, including school, town, village and county, totaling $24,261.

The delinquent property owners have until Jan. 14 to make final payment on their back taxes to avoid having the property sold at auction.

The auction will be scheduled for some time in March or April.

German said typically, 50 to 55 of the property owners will settle their tax issues prior to foreclosure.

All of the property owners have been sent letters, and notices have been published in two daily newspapers, with additional notifications pending.

This morning, Suzanne Corona met South Beach owner Ken Mistler at a downtown bank and signed a contract agreeing to carry a sign in front of his restaurant for four hours that reads, "I Stole from South Beach."

The contract, Mistler said, is an admission of guilt. In it, Mistler agrees to drop criminal charges against Corona and she holds harmless Mistler, South Beach and all employees from any possible damages.

On Sept. 30, Corona was reportedly caught stuffing food from South Beach's buffet into baggies. When confronted, Corona, according to Mistler, dumped the food back onto the buffet. All of the items on the buffet had to be trashed right at the height of lunch hour.

According to Mistler, the resulting damage was more than $1,000, so Corona was facing a possible felony charge.

The 41-year-old Corona was in City Court briefly this afternoon on her other notorious legal case -- the public lewdness charge she admitted to in August.

Corona, who was initially charged with adultery for having sexual contact with a man not her husband in Farrall Park in June, was scheduled to be sentenced today.

The sentencing was continued until Nov. 24.

Judge Michael Del Plato only said that the proposed sentence "is something not available to me." He also instructed the attorneys on both sides that "what is confidential remains confidential."

A fire on Thursday caused $5,000 in damage and disrupted business for TopLine Shirt Co. But owners Tim Walton and Rob Credi say normal operations will resume on Monday.

Here's their full statement:

TopLine Shirt Co. is set to resume their normal business hours of M-F from 12-5 p.m. starting Monday, Oct. 25 after cleaning up from a recent fire. TopLine had been operating on limited operating hours since a fire occurred at the shop last week.

The fire started around 6:30 on Thursday night when one of the flash ovens malfunctioned and caught fire. The flash oven is a dryer similar to a large heat gun that radiates heat downward to dry ink onto shirts after they are printed.

The fire quickly spread from the dryer and spread to shirts that were on a nearby table, and eventually to a box of cleaning rags that had cleaning chemicals on them. The fire was kept under control, by owner Timothy Walton, who was able to grab a hose that was connected to the washtub in the nearby bathroom and spray it to keep the fire down.

The total damage is estimated to be around $5,000 which includes the loss of an oven, table, heat press and clothing.

Christiano Cellular's downtown Batavia location is offering an exclusive Free Activation incentive for new or existing Verizon Wireless customers. Throughout the month of October, Christiano Cellular will pay your $35 Activation Fee when you activate a new phone with a two-year service agreement at their 23 Jackson St. location.

As a long-standing Verizon Authorized Wireless Retailer, Christiano Cellular is well-equipped with smarter-than-ever phones offering e-mail, broadband and global services; entertainment and productivity Apps; navigation, voice plans, messaging and even social networking!

Join America's Most Reliable Wireless Network and the team at Christiano Cellular will welcome you with Free Activation and Excellent Customer Service. They'll show you a "fascinating and incredible" selection of recommended accessories and provide you with a Free Vehicle Charger (or comparable $29.99 accessory) for your new phone!

Plus, if you switch to Verizon Wireless on a $39.99 Plan or higher before October 31st; you'll also receive a Verizon Wireless $50 Debit Card by mail!

Don't miss these outstanding October offers at Christiano Cellular's downtown Batavia location!

Rick Segel , an author and nationally recognized expert on small-business marketing gave a dynamic presentation to about 50 small-business owners or their representatives today. Comedy is part of Segel's pitch and he generated quite a few laughs during the first session. The program went from 9 a.m. 1 p.m. and was sponsored by the Business Improvement District and the Chamber of Commerce.