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Tompkins acquiring building at Main and Center to expand customer service center

By Howard B. Owens

It seems hard to believe, but Tompkins Insurance has outgrown its space in the Bank of Castile building at 90 Main St., Batavia, according to Executive VP David Boyce.

Boyce confirmed this afternoon that Tompkins is in the process of acquiring the two-story commercial building at the corner of Main and Center streets with the intention of expanding its call center in that location.

"We have had great success in the bank building across the street, but I didn't think we would outgrow it in nine years," Boyce said. "I guess that was a little short-sighted on my part and Jim Fulmer's, but we've had great success hiring great people from the area."

The call center, Boyce said, is a "care center" in Tompkins vernacular. It's where customer service reps field incoming phone calls from the company's 36,000 private insurance clients.

Tompkins is acquiring the building from Ken Mistler, who owns as many as 10 Downtown properties. Its primary tenants are both on the first floor -- WBTA AM-1490 and Optique Optical.

Boyce said he would defer for the time being in sharing the purchase price but said the company will be making a significant investment in renovating the second floor of the structure.

The property at 113 Main St., is assessed at $325,000.

Boyce said the company is likely to apply to Genesee County Economic Development Center for a sales tax exemption on the building renovations and a PILOT on any increase in accessed value.

UMMC to become integrated affiliate of Rochester General

By Howard B. Owens

Genesee County's only hospital will become a fully integrated affiliate of Rochester General Hospital, according to an announcement issued today.

RGH said it has reached an agreement to formalize "a comprehensive partnership."

“Even given our sound financial position today, changes in health care will continue to negatively impact independent rural health care providers,” stated Mark Schoell, CEO, United Memorial Medical Center. “The leadership of United Memorial remains committed to providing the best for our patients, and this expanded relationship will strengthen the future of health care in Genesee County.”

Here's the rest of the press release:

The hospital’s affiliation with RGHS will lead to a continued expansion of health care services in Batavia and on-site at United Memorial, and over time will result in fewer Genesee County residents needing to leave their community for vital health care. United Memorial will maintain its name and a local board, and will continue its longstanding tradition of providing a full range of medical and acute care services in Batavia after the affiliation is formalized.

The announcement today mirrors a trend among successful hospitals and health care systems nationwide. Community hospitals continue to be impacted by changes in the business of health care, and few have the size and scale necessary to support wide breadth of specialized services and technology required today. System affiliations address the economic realities that community hospitals face with health care reform, while ensuring patients have immediate and convenient access to a full range of primary and secondary services locally and a gateway to the best clinical care available when more highly specialized care and technology – like cardiac surgery, stroke services, neurosurgery, and other complex services – are required.

“Progressive and forward-thinking rural hospital management teams and boards like United Memorial’s continue to recognize the value in partnering with larger systems, to ensure their patients have access to a full range of highly specialized technology and physician expertise,” said Mark C. Clement, president and CEO of RGHS. “This partnership will enable the residents of Genesee County to continue to have access to and receive world-class care, right at home here at United Memorial.”

The two health care institutions are no strangers to each other, having collaborated in the areas of Cardiology, Pathology, Surgery, Urology and Gastroenterology since 2008, and most recently partnered to open a Cancer & Infusion Center at United Memorial. Rochester General and United Memorial have served residents in their respective communities for more than a century.

In making its decision to affiliate with RGHS, the United Memorial board cited the system’s longstanding focus on high-quality patient care and safety, its expertise in clinical integration, its comprehensive medical and surgical specialties that will enhance existing services available in the Batavia community, and its successful track record of collaboration with smaller acute care hospitals and physicians.

“We are creating a health care system that will serve as the future model that helps communities get healthy and stay healthy” Clement said. “We’re creating true alignment of processes and providing full access to life-saving services and exceptional patient care, no matter where you live or through which system-wide door you enter. We are committed to expanding services at United Memorial, which will serve as the western hub for all of Rochester General Health System’s services.”

RGHS operates the Sands-Constellation Heart Institute, recognized as the best in cardiac care in New York for four consecutive years by Delta CareChex quality rating group, and is the only area health system to be nationally rated by SDI – a premier health care analytics firm – as a TOP 100 Integrated Health Network each year since 2007. Integrated care networks are consistently recognized for delivering higher levels of quality, service, patient safety and efficiency. These are important factors, made even more so, as the government and insurers increasingly tie reimbursement to quality, safety, efficiency and the health of a defined patient population.

Leadership teams from both organizations will work closely together to create a formal affiliation and integration plan and to complete the required regulatory approval process, which is expected to take three to six months.

This affiliation with United Memorial aligns with and is complementary to RGHS’ current merger plans with Unity Health System. United Memorial would bring another high-quality, integrated hospital into the planned new system, enabling it to offer convenient access to exceptional, high-value care to more than a million patients throughout Monroe, Genesee, Ontario and Wayne counties.

Adam Miller Toy and Bicycle is Genesee County's Retail Business of the Year

By Billie Owens

It's easy to spot customers who have never been in Adam Miller Toy and Bicycle. They tend to point at things and ooh and aah -- a lot. That's because the inventory is comprised of an amazing array of classic toys and amusements not usually found in one place, certainly not in Big Box stores.

Spinning tops, a stuffed menagerie that can include bats, otters, zebras, squirrels, not just bears and bunnies, and models, kites, puzzles, bikes, trikes, and metal cars of the future as envisioned in the Atomic Age. Games anyone? Remember Mystery Date? Stratego? Or SNL's beleaguered Mr. Bill? Cap guns, authentic Silly Putty?

But more important than retro toys that don't require batteries or electricity is the sublime customer service and personal attention that is more or less lost in the nexus of retail commerce today.

Reason enough, perhaps, that this 96-year-old institution on Center Street in Downtown Batavia is the 2013 Retail Business of the Year, so designated by members of the Genesee County Chamber of Commerce.

"I think it's cool," said owner John Roche of the unexpected accolade. "I guess being nominated by a friend of ours (attorney Michael Rivers) and getting people to vote for us -- it's a task and can't be the easiest thing to do. But I think it's cool. It's a good thing."

So is the toy biz in general, he says, because "It's not a real job. I guess it's one of those jobs where you go to work and it's not work. You have fun and you never work a day in your life."

He and his wife, Cathy, bought the business in 2002.

The enterprise began as a "wheel goods store" in 1918 owned by Walter J. Davis. The building was constructed at 8 Center St. in 1929. Back then, people went to places for specific services; no one-stop-shops existed. There was, say, the baker, the blacksmith, the dry goods merchant, the green grocer, and a place where items with wheels were purchased and repaired. Davis also sold a few toys and tobacco products. He sharpened ice skates, lawn mower blades, and even strung tennis rackets to keep the business running.

In 1946, Adam F. Miller bought the Davis Wheel Goods store, which became Adam Miller Wheel Goods. In the mid-'50s, he put up the distinctive neon sign hanging out front. The business expanded in the 1960s to include toys and hobbies "for kids of all ages" and a year-round full-service repair shop.

Adam retired in the '70s and handed the business over to his children, Joyce Masse and Gary Miller, who ran it for 25 years during which time it garnered the reputation of being "The Neatest Store in Town."

The neon sign was restored in 1990. Long gone was the antiquated term "Wheel Goods" (although the legal corporate name remains Davis Wheel Goods).

Adam continued to visit regularly to make sure all was running smoothly. He died in 2000 at age 90. Subsequently, his children decided to retire themselves and the business was sold to the Roches, of Corfu. The families had known each other for years and were associates in the bicycle industry.

The tradition of quality customer service continued seamlessly.

Moreover, "You don't have to deal with someone who can't make change if the register goes down."

They gladly do special orders, offer free gift wrapping, free layaway, and help with selecting the right gift or choosing the best bicycle.

"Ninety percent of our customers are loyal, repeat customers. They tell their friends, tell everybody about us. That's who I have to thank are these customers for keeping us around so long."

And he doesn't mean just his customers, but also those who've been patrons for 30 or 40 years.

"They bring their kids and grandkids and show them what a real toy store is."

Being available to chat and help select something special results in practically zero returns. They had two after last Christmas.

"I like to tell people, if you buy something and they don't like it -- keep it for yourself, and they often do."

The challenge in bringing in new customers is overcoming the assumption by some that because Adam Miller is a small, family-owned business it's therefore pricey.

"Once they come in here they get it. They can see that's not the case. It's just getting them in the door. We don't have a million dollar advertising budget, so for us, it's definitely by word of mouth that you get people in."

And when they walk through the door, the fun begins.

"You see the smiles on their faces, or the memories that come back to them that make them smile and have good thoughts."

\

Bonduelle named Agricultural Business of the Year

By Bonnie Marrocco

Its expertise in agri-business, along with its high quality standards, has made the the family-run company, Bonduelle, a household name in Europe for canned, frozen and fresh vegetables. It has 47 plants around the world and sells in 100 countries.

Headquartered in France, Bonduelle is a worldwide market leader in prepared vegetables. The recent addition to Western New York has been named the Genesee County Chamber of Commerce Agricultural Business of the Year.

“We are proud to be recognized by the community,” Byron Facility Manager Jim Newcomb said. “Our company is pleased with the local grower base, the skill of the employees and the opportunity to market in the U.S.”

Bonduelle purchased two Genesee County plants in 2012 from the former Allen food processing facilities in Bergen and Oakfield, along with a plant in Brockport. They retained all of the existing full-time staff and employ nearly 800 people in the United States, 400 of whom are full-time workers.

The Bergen plant deals with peas, green beans, sweet corn and carrots, while Oakfield processes green, lima and wax beans, along with butternut squash.

Both locations will produce more than half of the 257 million pounds of frozen, ready-to-eat, vegetables that Bonduelle’s American operations are projected to sell in 2014. The Brockport packaging facility will handle 130 million pounds of processed vegetables.

Bonduelle posts more than $2.5 billion in annual revenues and has invested $1.7 million into the three New York facilities in its first year, upgrading equipment, improving training, as well as ensuring that only the best produce is purchased from family farms within the area.

They work with a network of local growers and the Bergen and Oakfield plants harvest most of their vegetables from within a 30-mile zone. Growing crops in close proximity to freezing facilities allows them to preserve maximum freshness. Since vegetables only travel a short distance from field to plant, they’re frozen just a few hours after harvest, capturing freshness at their peak of maturity.

Bonduelle’s operations are supplied by local growers who are part of more than 130,000 acres contracted by the company, and its team of experts ensure thorough control over every step in the food processing chain, from seeding to packaging.

People are the driving force of Bonduelle. Therefore, it's important to provide them with opportunities to upgrade and hone their skills. Whether it's in farming, production, quality assurance, sales or another sector, the company credits its team members as the company's driving force.

They include longtime Bergen facility employee Newcomb, who started there in 1971 when it was CB Foods, pushing pea carts, and who has worked his way up as the company has changed hands several times. As previously noted, he's now a Bonduelle facility manager.

“I’m excited to be working here, which is hard to believe since I’ve been here since 1971. Bonduelle has invested capital dollars into the facility, bringing money into the community and we are definitely on an upswing,” Newcomb said.

The company has been in the frozen, ready-to-eat vegetables business since 1970. Products are marketed under private-brand labels for U.S. food distributors and supermarket chains, such as Wegmans store-brand frozen vegetables. Its sales team operates on the major retail trade and food services networks.

Bonduelle’s plants, equipped with modern technology, enable flexibility and greater production capacity. The company is poised to grow and increase volume. Their Northeast operations are a prime focus and that means expansion for Genesee County plants.

“We are currently at about 80-percent capacity, which is up from the 65- to 70-percent the plant ran in the past, but we plan to increase capacity even more, as well as introduce new crops,” Newcomb said.

File Photos. Photos by Howard Owens.

Alex's Place named Service Business of the Year

By Bonnie Marrocco

Alex's Place has been serving mouth-watering ribs, succulent prime rib, perfectly grilled steaks and fresh seafood, along with a blend of American steakhouse specialties and Italian classics to satisfied guests for 25 years.

The winner of the the NY Award at the Taste of Buffalo, the Democrat & Chronicle's Best of Rochester Award, Best Ribs at the Art of Ribs in Lewiston and the Best Ribs at the Roc City Ribfest for the last four years running, Alex's Place is the Genesee County Chamber of Commerce 2013 Service Business of the Year.

Owner Matthew Gray is humbled by the recognition and credits his employees with the success of the restaurant.

“My staff of 50, including an executive chef, eight cooks, four managers and a multitude of servers, bussers and hostesses are the ones who make the restaurant successful every single day,” Gray said. “When I took over the restaurant in 2007, it was an easy transition for me because it was already run so well by the staff.”

Alex's Place has built a loyal following by serving delicious food and providing excellent service. That winning recipe is key to their strategy for growth as they build upon the restaurant's reputation and recruit new customers in Buffalo, Rochester and beyond.

Since Gray, along with his business partner Matthew Boyd, purchased the restaurant, there has been major growth in all areas of the business, including sales. Gray, who handles the marketing, has aggressively marketed and advertised the business by participating in events like the Taste of Buffalo and Roc City Rib Fest. Billboard advertisements along the Thruway have brought customers into the community from all over Western New York.

His joint venture with more than 80 grocery stores throughout the region to sell Alex's Heat-N-Eat Take Home Ribs has been a huge success and has brought more customers into the restaurant and into the community. Their ribs are now available nationwide through their Web site at http://alexsribs.com as well.

The Curbside To Go service that began in 2009 has brought in customers who don't want the traditional sit-down restaurant experience.

Located at 8322 Park Road in the Town of Batavia, the small building started out as a “track” stop for Batavia Downs racers and players in 1988 as a one-room eatery offering classic comfort food. As it grew in popularity, the building became a 100-seat restaurant with an open-kitchen design, yet it has retained the comfortable and cozy atmosphere that diners have come to love.

There are 50 full and part-time staff who serve between 2,500-3,000 guests each week. Some of them have been there since Alex's Place started.

"I have a handful of staff that have been here for 20 years or more," Gray said. "One of my servers, Kelly McDonald, has been here for 26 years. That says something about the business, it's like family here."

Alex's Place is also dedicated to being a good neighbor and actively supporting the community. Last year they held fundraisers for a number of charities, including Hospice and the Russell Bugbee Memorial Culinary Scholarship.

Last April the staff had a fundraiser in which all the servers donated half of their tips from a busy Saturday night to the Justice for Children Advocacy Center, raising more than $2,500.

They support several nonprofit groups, including the WNY Aviation Camp, St. Joseph's School, the City of Batavia Community Garden and the Business Education Alliance. Alex's Place was awarded the 2013 Business Partner of the Year by the BEA. Managers are active members of Leadership Genesee and participate in the United Way Day of Caring as well.

“We are committed to getting the word out that Batavia is a destination for food and entertainment that is worth driving to,” Gray said.

By using a combination of radio, TV, newspaper, billboard and online advertising, as well as working with festivals in Buffalo and Rochester, 60 percent of Alex's guests are now from outside of Genesee County.

Photos by Howard Owens

Former Marines in Batavia open personal defense training business

By Howard B. Owens

The way Jeff McIntire and Matt Smith see it, Gov. Andrew Cuomo gave their business idea a nice boost when he pushed through the SAFE Act.

Cuomo, with the stroke of a pen, created more reasons for people interested in self defense to buy guns.

And many of those people have never been properly trained on how to handle a weapon, how their particular weapon works and exactly what to do if confronted with a dangerous situation.

"The SAFT Act put a rush on gun stores," McIntire said. "A lot of people go to buy a weapon and you're in the store and you hear them say, 'I want to buy a shotgun.' 'Well, you ask, why do you want to buy a shotgun?' 'I don't know. I just want to buy a shot gun.' They ask all sorts of questions. That SAFE Act completely allowed us a reason to be in business because people need to know this."

McIntire, Smith and Dave Eick are combat veterans and experienced Marine Corps instructors. Together, they've opened MandS Tactical Solutions with an office in the Harvester Center.

They teach a variety subjects around personal protection and civilian weapons use, shotgun personal defense, home defense, pistol defense, rape prevention and improvised weapons defense.

Opening a civilian defense course business just seemed like a logical step for the former Marines, McIntire said.

"You sit back and think, what am I going to do with an infantry background in the civilian world? What am I going to do? Why wouldn't we do this? We get to go to the range every day and do something we love. We know this more intimately than anything else."

McIntire and Smith met their first year in the Marines and served much of their career together. They were both wounded by an IED in Iraq in 2007 and both received Purple Hearts.

They've also trained other Marines in combat techniques.

McIntire grew up in Batavia, as did Eick. Smith is from St. Louis.

What they teach civilians consists of proper weapon handling, safety and care, but they also teach combat mindset.

If you're going to own a gun for self-defense, you better be prepared to use it. Just holding it in the hopes an intruder might retreat could be more dangerous than not having a gun at all.

"If I can show it to a person who is breaking in, maybe I can show it to them and maybe they'll run away," said McIntire taking on the role of a new, first-time gun owner. "Well, what happens if they don't? 'Well, I don't know what to do.' That's where we come in."

The combat mindset is necessarily about how to pull the trigger. It's also about not pulling the trigger.

"If we teach you everything we need to teach you, you won't ever need to pull the trigger because hopefully you will deter the intruder," Smith said. "The intruder will be like 'maybe I need to leave. This person is serious.' "

If you don't learn that mindset and you do need to pull the trigger and you freeze up, Smith said, "you might not be around much longer."

"We train people so that hopefully they never have to pull trigger," Smith added. "With the training, if comes down to that, they will know exactly what to do."

The training, in fact, may help a person later with the law. Your best defense if you shot a person who is a threat to you is if you can explain what you did, how you did it, why you did it and your confidence that you had no other option.

"The law may say you're justified, but you might not want to take that shot," McIntire said. "We're not teaching anybody to shoot anybody. We're teaching you to be prepared. We're teaching you how to go through the steps until you reach the point where you feel your life is in danger. Hopefully it helps a person, if they ever get in that situation, where they can intelligently say, 'I pulled the trigger. I shot him because I had no other choice.' "

McIntire and Smith are not offering, per se, a set course list. They have a list of topics they cover, subjects they can teach, but they like to meet individually with their clients and make sure they understand their needs.

Instruction can be in a group environment or one-on-one, especially if a client needs or desires privacy.

"We ask, you want to do this? OK, what do you want to do with it?" Smith said. "They might want to take something out. They might want to put something in. We try to customize it rather than just what an overall person might want.

"We pride ourselves the fact that we're not a cookie-cutter organization," he added.

For more information, visit the MandS Tactical Web site.

Baskin Livestock named Conservation Farm of the Year

By Howard B. Owens

Press release:

The Genesee County Soil and Water Conservation District Board of Directors has announced the selection of Baskin Livestock as the 2013 Genesee County Conservation Farm of the Year. Baskin Livestock will be the honored guests of the District at the Celebrate Agriculture Dinner on March  22th at the Alexander Firemen’s Recreation Hall.  They will be formally presented with their award at that time.

Baskin Livestock is owned and operated by Bill Baskin and Susan Blackburn. Bill purchased the former James Hume Jr. Dairy Farm from Chester Ptak in 1992. Since that time, Bill and Susan have acquired several neighboring farms (John Gardner, 1996; James Hume – remainder, 2001; Kruszelnicki, 2001; Don Norton, 2005; Woodhouse, 2007; Ethel Cook, 2009) and now own a total of 1,748.66 acres in the towns of Alexander, Bethany and Batavia. Of that total 1,157 acres is cropland. Most of the cropland acreage is fenced for pasture. Little Tonawanda Creek runs through the farm. With only a few exceptions, livestock is fenced out of the stream channels. Baskin Livestock became a District Cooperator in January of 1993. They started working on a plan for grazing in 1995. A grazing plan was written by Art Hanson of Western New York Crop Management (WNYCMA) in April 2001. Baskin Livestock is a medium Concentrated Animal Feeding Operation (CAFO) and has a Comprehensive Nutrient Management Plan (CNMP) completed by WNYCMA in July of 2002. Baskin Livestock is active in the Agricultural Environmental Management Program (AEM) .

They raise dairy replacement heifers, beef, and quarter horses. Recent conservation practices installed with district assistance include heavy use area protection (bedded pack), waste transfer system, roof runoff structure, compost facility, and waste storage facilities.  Baskin Livestock has one of the most extensive grazing (pasture) systems in the County.

Insource receives urgent care designation

By Howard B. Owens

Press release:

Insource Urgent Care Center of Batavia Receives Certified Urgent Care Designation from the Urgent Care Association of America

Insource Urgent care Center of Batavia, located in the Batavia City Centre, has received the Certified Urgent Care designation which distinguishes it as a true urgent care center.  The clinic provides patients with walk-in, extended-hour medical attention with licensed providers for a large scope of medical conditions and has met all of the Urgent Care Association of America’s established criteria.

The health care environment is changing and it is becoming more and more important for patients to understand their treatment options.

Urgent care is a convenient and viable option for medical conditions that cannot wait for a scheduled appointment with a primary care physician.  Insource Urgent Care accepts unscheduled, walk-in patients during all hours of operation.

When a medical condition cannot be handled by a patient’s regular doctor – such as unexpected cuts, burns, sprains or fractures that do not require a visit to the emergency department, Insource Urgent Care is equipped with x-ray, laboratory services and a licensed provider is always available to perform minor procedures like casting and suturing.

Urgent care fills the gap between primary care and hospital emergency rooms, offering increased convenience and cost savings. 

With its certification, Insource Urgent Care and the Urgent Care Association of America demonstrate their commitment toward providing patients with access to appropriate levels of care.

Nik Wallenda to perform twice daily shows at Darien Lake this summer

By Howard B. Owens

Press release:

With decades of experience captivating audiences around the world, aerialist and high-wire artist Nik Wallenda will spend the Summer of 2014 high above Darien Lake. Heralded around the world as “King of the High Wire,” Nik’s high-flying stunts have landed him in the Guinness Book of World Records eight times and his 2012 walk across Niagara Falls made him a household name across the globe.

Darien Lake and presenting sponsor Tim Horton’s Café and Bake Shop announced today that the internationally renowned daredevil will star in “Nik Wallenda: Beyond the Falls,” featuring the Wallenda Family. The 60-minute thrill spectacular will be produced by Nik himself, exclusively for Darien Lake.

Showing twice daily in the 1,800-seat Galaxy Theatre from June 23 through Sept. 1st (dark Mondays), the show will mesmerize audiences with performances from the world's best aerialists and stunt performers and climax with the breathtaking Wallenda Family Pyramid finale. The amazing stunt features Nik, his wife Erendira, and other members of the Wallenda family walking untethered, high above the stage.

Wallenda’s involvement won’t stop at the Galaxy Theater. Nik Wallenda Productions, Inc., will be crafting additional entertainment for Darien Lake, including a short film chronicling the history of the Wallendas, an interactive tight-rope training academy with hands-on instruction for park guests, and “pop up” performances throughout the park from the cast and crew.

All performances will be free with park admission and for Darien Lake Vacations guests, with preferred seating and VIP packages sold on a limited basis. 2014 season-pass holders will receive exclusive show offers and event invites throughout the show's run. Discounted early-bird season passes are available at Tops Friendly Markets and online at www.darienlake.com.

“The level of entertainment Nik will bring to our guests this season is unprecedented,” said Vince Nicoletti, director of Marketing at Darien Lake. “This truly will be an incomparable entertainment experience.”

“My family and I are thrilled to be back in the area and spending our summer at Darien Lake,” said Nik Wallenda. “With more than a million people coming to the park every season, it’s the perfect location for our act and we can’t wait to get started.”

The Bonadio Group in Batavia announces two new hires

By Billie Owens

Press release:

The Bonadio Group is pleased to welcome the following new employees:

Alysse Johnson, MBA, has been hired as an Intern for the tax team. Johnson received dual degrees: a bachelor’s degree in Accounting from Canisius College, and a master of Business Administration degree, with a concentration in Accounting from Rochester Institute of Technology.  She resides in Le Roy.

Rachael Klein has been hired as a seasonal tax processor for the Small Business Administration team. Klein received a bachelor’s degree in Accounting from the SUNY at Brockport. She resides in Batavia.

About The Bonadio Group

Founded in 1978, The Bonadio Group offers accounting, business advisory, and personal financial services, and is ranked number 54 on the Accounting Today 2013 list of the top 100 CPA firms nationally. With offices in Albany, Batavia, Buffalo, East Aurora, Geneva, New York City, Perry, Rochester, Rutland, Vt., Syracuse, and Utica, Bonadio offers a wide variety of services to meet the needs of commercial, small business, public, tax-exempt, and individual clients. For more information, visit www.bonadio.com.

 

Executive for Muller says yogurt maker on pace for $100 million in sales in U.S.

By Howard B. Owens

An executive of Batavia-based Muller Quaker Dairy tells an food industry news Web site that the yogurt maker is on pace to reach $100 million in annual sales in the U.S.

"Promotions are playing a role," Barb Yehling, chief marketing officer at Muller Quaker Dairy, told Foodnavigator-USA.com. "However, at the end of the day it’s product quality and taste that matter to consumers. Again, this is where Müller yogurt excels."

Yehling said the company is focused on innovation and meeting unmet needs to bring to the American public a Greek-style yogurt that is fun and flavorful.

GCEDC announces annual meeting for March 7

By Howard B. Owens

Press release:

The Genesee County Economic Development Center (GCEDC) will hold its annual meeting on Friday, March 7, at Genesee Community College to unveil the organization’s 2013 annual report to the community.

The attendees at the annual meeting will include Congressman Chris Collins, Senator Michael Ranzenhofer, Assemblyman Stephen Hawley and Genesee County Legislature Chairman Raymond Cianfrini.  

“Because of the strategic leadership of the public and private sectors in 2013, the economy of Genesee County remains strong and the business climate continues to remain positive,” said Charlie Cook, GCEDC chairman. “We will discuss at this meeting our plans to continue making business attraction and expansion a priority for 2014.”

Among the economic development highlights for the region as outlined in the 2013 annual report include:

** Recognition of Genesee County as one of the to five fastest-growing food processing regions in the country by Business Facilities magazine;

** Recognition of Genesee County by Site Selection magazine as one of the top fastest-growing micropolitans in the United States due to continued growth and business attraction;

** Economic growth as a result of projects like Muller Quaker Dairy LLC, a yogurt manufacturing facility in the Genesee Valley Agri-Business (GVAB) Park located on Route 5 in Batavia; and

** An unemployment rate of 5.8 percent during the summer of 2013 according to the New York State Department of Labor, one of the lowest unemployment rates of the 62 counties in the state.

In addition to the GCEDC’s annual report highlights, the recipient of this year’s Economic Development Partner of the Year Award will be unveiled.

For more information or to purchase tickets for the annual meeting, please visit www.gcedc.com. Tickets for the event cannot be purchased at the door and seating is limited.

Bed, Bath & Beyond will reopen 'as soon as possible'

By Howard B. Owens

We received this statement today from Jessica Joyce, a spokeswoman for Bed, Bath & Beyond:

We are working with the landlord and insurance professionals to reopen as soon as possible. Yes, we did offer reassignments to all of our associates.

The store was closed following a fire in the bedding department Jan. 27 and all of the merchandise, shelving and fixtures have been removed from the store.

Bed, Bath & Beyond's Batavia store still recovering from fire damage

By Howard B. Owens

Batavia's Bed, Bath & Beyond, damaged by fire Jan. 27, has been cleared of all its stock and today work crews were pulling from the store every last bit of fixture, shelving and even wall.

Smoke odor still permeated the entry way.

A manager said she doesn't know when the store will reopen. She said she didn't know when new stock would arrive. Asked if employees had been offered jobs at other locations, she said we would have to call the corporate office.

We called the corporate office this afternoon and have not yet gotten a response.

Alpina releases new television commercials promoting its Greek yogurt

By Howard B. Owens

Local Greek yogurt maker Alpina has entered the national television yogurt wars with a series of commercials meant to entertain and inspire.

While industry leaders Chobani and Dannon dish out big bucks to debut commercials during the Super Bowl (including a both praised and panned spot from Dannon for Oikos Greek yogurt featuring the former cast of Full House, and Chobani's ad with Bob Dylan and a bear), Alpina held of until today the release of its new ads.

Press release from Alpina:

The new campaign focuses on individuals facing their challenges head on, or as we like to say “climbing their mountains.” Maybe your mountain is to run a 10k or graduate from college. The point is we all have mountains to climb. So satisfy your taste for the top with Alpina Greek Yogurt, it's encouragement by the spoonful. Alpina. Climb Your Mountain.

The ads will run in select areas in the Northeast, including Western New York, and will feature digital and radio advertisements. Western NY can also look forward to seeing our ads on TV and area buses. To complement the campaign, Alpina is offering a free trial to those who share their mountain with us through a link in our digital ads.

Petco expects to reopen Monday

By Howard B. Owens

Workers at Petco are busy cleaning up the store and restocking shelves -- some stock had to be replaced -- following the fire at Bed, Bath & Beyond last Monday.

One thing General Manager Carol Hershberger is eager for local residents to know is that all of the animals that were in the store are safe.

They were initially taken to the Genesee County Animal Shelter and, contrary to a prior report, never returned to the store, she said. The animals have all been relocated to other Petco stores.

There's a lot of work, but staff is working hard, she said, to get the store reopened Monday.

Meanwhile, investigators have yet to determine the case of the fire, which started in the bedding department of Bed, Bath & Beyond and caused to smoke to fill both stores (not as heavily, in Petco).

UPDATE 3:57 p.m.: Hershberger called back to say after a long way of work today, she doesn't believe the store will be ready to open Monday. She said she's hesitant to predict when the store will open. "As soon as possible," she said.

Judge overturns planning board decision on rooming house on East Main Street, Batavia

By Howard B. Owens

(File Photo)

A Buffalo judge ruled this morning that the city must issue a rooming house permit to local rental property owner Terry Platt for a 12-room rooming house at 316 E. Main St., Batavia.

The city's planning board turned town Platt's application in May following strenuous objects from neighboring property owners and other residents, so Platt filed an Article 78 action asking the court to step in and review the case.

Judge John Curran found that Platt's plan did not violate the city's master plan, as the city maintained in its argument against granting the permit.

The city didn't contest, according to Platt's attorney Michael Perley, any other aspect of Platt's application.

Curran found, Perley said, that the city's master plan allows mixed use on East Main Street, and the rooming house fits within permitted uses.

But even if the master plan didn't allow for mixed use in that area of the city, Perley said Curran indicated he would have ruled in Platt's favor because he would have found the city's plan flawed.

"My client is pleased and I'm pleased for my client," Perley said. "We thought all along it was a proper and appropriate project. Mr. Platt has always run these dwellings in the city and he has run them well. We believe it will be an asset to the city and the city will be pleased with the rooming house and how Mr. Platt operates it."

Previously:

Popular Color Me Rad 5K returning to Darien Lake on June 21

By Howard B. Owens

Press release:

Back by popular demand, the Color Me Rad 5K, a nationally recognized human tie-dye spectacle and run/walk, is returning to Darien Lake for its second year bigger and better than before. More than 6,800 racers came out for the event last year, raising $15,000 for the Special Olympics of New York. This year, registration will be open to 10,000 participants so even more color-plastered racers can get in on the fun while supporting a great cause.

What makes Color Me Rad so unique is the excitement and entertainment generated by thousands of racers running through the scenic grounds at Darien Lake while a Color Bomb Squad takes aim their shirts, faces, and hair with a rainbow array of colors. A new element to the fun this year, racers will get hand-held color blasters so everyone can get in on the action.   

The event is June 21.

Registration for the run/walk is now open at http://www.colormerad.com/race/buffalo.  

“We strive to partner with organizations and families to create special moments that their kids will share with their kids. There’s no doubt that this is going to be a colorful memory worth sharing,” said Rod Rankin, vice president and general manager of Darien Lake. 

Participants are encouraged to continue their fun after the race with a day at Darien Lake. Accommodations packages are available for registered participants at www.godarienlake.com.

"Special Olympics New York is delighted to be the beneficiary of, and to partner with, Darien Lake and Color Me Rad 5K for this tremendously fun event in June,” said Special Olympics of New York President and CEO Neal Johnson. "Color Me Rad 5K is an energetic event for all, where the volunteers have just as much fun as the participants. Whether you register to run or volunteer for the race, you'll be helping Darien Lake and Color Me Rad 5K support more than 56,000 Special Olympics athletes across the state."

More than 5,000 pounds of FDA-approved, colored cornstarch will be used during the event. In addition to “Color Bomb Squad” volunteers spread along the 3.1-mile course, walkers and runners will also be able to toss their own bags of color into the air, creating an unforgettable display of color.

Photos from last year's Color Me Rad at Darien Lake by Howard Owens.

Collins said he will vote for farm bill that ends farm subsidies, reforms food stamps

By Howard B. Owens

It's a compromise that many thought a contemporary version of Congress could never pass, but Rep. Chris Collins said that even if he wishes some things were different, he plans to vote on a new farm bill that's ready for consideration by the full House.

The compromise bill was announced today and Collins held a telephone press conference to discuss his support of the measure.

"It's a very good bill, but there's something in it that pretty much everyone doesn't like," said Collins, who sits on the Agriculture Committee.

The 1,000-page bill ends decades of direct subsidies to farmers that paid out roughly $5 billion annually and replaces it with a crop insurance program designed to provide the same measure of financial management against disastrous weather or substantial price fluctuations. 

Several "outdated and ineffective dairy programs," according to an ag committee statement, are eliminated. Dairy producers will be able to voluntarily enter into a margin protection program that will not have government mandated supply controls.

Speaker John Boehner opposed the former programs as "Soviet-style" market manipulation.

The other major reforms in the farm bill deal with SNAP, better known as food stamps. The reforms are expected to eliminate $9 billion in fraud and abuse.

In all, supporters of the bill are claiming it will save taxpayers $23 billion.

Collins said it will particularly provide local dairy farmers a range of certainty around which they can plan production.

"Now they can plan farm activity around a new crop insurance program and they know what it's going to look like for the next five years," Collins said. "It's a big relief to have this move forward and come to a vote."

Those who wanted the regulation of catfish to be handled by the FDA instead of the USDA won't be happy with the bill, Collins said, which is an example of how the legislation won't make everybody happy.

There were some provisions that dairy farmer associations initially opposed.

But even the industry groups eventually came around and supported the bill.

A statement from Jim Mulhern, president and CEO of the National Milk Producers Federation:

"That process is now complete. Despite its limitations, we believe the revised program will help address the volatility in farmers’ milk prices, as well as feed costs, and provide appropriate signals to help address supply and demand.

"The program that we have worked to develop establishes a reasonable and responsible national risk management tool that will give farmers the opportunity to insure against catastrophic economic conditions, when milk prices drop, feed prices soar, or the combination. By limiting how much future milk production growth can be insured, the measure creates a disincentive to produce excess milk. The mechanism used is not what we would have preferred, but it will be better than just a stand-alone margin insurance program that lacks any means to disincentivize more milk production during periods of over-supply.

Also unhappy, Collins said, will be those who think food stamps should never be touched.

"Let's be clear, no one who deserves food stamps is getting cuts," Collins said.

As an example, Collins noted that under the old regime anybody who received federal heating assistance, even if it was just $1 per month, was eligible to receive food stamps, even without any income or asset test. That ends with the new program, Collins said.

"It was a backdoor way for people to get food stamps who didn't deserve them," Collins said. "It's good government in this day of deficit spending that the money is going to go to the people who truly deserve it."

Asked if Democrats might to used the changes to SNAP as a campaign issue against those "heartless Republicans," Collins said, his message to them is go ahead and try.

"One thing for sure is that distortion of truth is what politics and commercials are all about more than substance," Collins said. "I'm sure there are those who will try to claim that this is a cut in food stamps for those who deserve it and if they do make that claim, it's a lie.

"Anyone who is opposed to this bill is somebody who is very partisan in nature and not interested in saving taxpayers money," Collins added. "I'd turn that back on anyone who wanted that debate and I'd turn it back in about two seconds."

Google can't find GCC's main campus in Batavia

By Howard B. Owens

Press release:

Anyone searching to find directions to Genesee Community College's main campus in Batavia are advised to avoid using the online Google Maps utility. Despite many attempts by the College to have Google correct the problem, Google Maps continues to direct visitors trying to reach GCC's main campus to the College's Albion Campus Center located 30 miles north of Batavia in Orleans County.

"We have contacted Google multiple times to rectify this problem and are continuously told that it takes weeks for their algorithm to correct misguided directions. In addition, Google claims its tech support cannot manually intervene to remedy the problem," said Donna Rae Sutherland, associate director of Marketing Communications.

"It's been incredibly frustrating and also rather dangerous. Buses of athletic teams, performing artists and potential students have all gone 60 miles out of their way traveling in haste back down Route 98, which is often very blustery with poor visibility during the winter months."

The problem has been an ongoing for approximately a year with short periods of time when Google Maps accurately listed the Batavia Campus, but currently the right side panel posts a map and information to the Albion Campus Center without even mentioning the main campus is in Batavia. Google's proprietary software uses unique algorithms to provide mapping information automatically. Unknowing visitors are logically following Google's posted directions without clicking through to find the right campus and its proper location.

Sutherland recommends Web searchers utilize MapQuest and the College's Maps and Directions Web page available at: http://www.genesee.edu/about/visit/maps/ This gives users door- to-door directions to any campus location and also explicit directions to the main campus in Batavia.

"Most other online utilities are able to find us perfectly, but with Google's ongoing problem we strongly advise people to steer clear of using Google Maps to find GCC."

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