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Pavilion school district now offers Career and Technical Endorsement in Agriculture and in Business

By Billie Owens

Press release:

The Pavilion Central School District is proud to announce that we are now able to offer students a Career and Technical Endorsement in both Agriculture and Business.

This new endorsement will encourage students to enhance their skill sets in agriculture or business.

These new programs allow students to study in a focused career pathway, partake focused internships, and attain college credits at associated colleges.

Upon completion of the Business Career Program, the students can receive college credits at GCC in Introduction to Business, Introduction to Computers, and Microcomputer Applications.

The students are also able to achieve credits in Programming and Problem Solving, and Computer Programming after passing the Advanced Placement Computer Science Placement Exam.

The students enrolled in the Agriculture program will be able to receive credit in Agriculture Business at Morrisville State University, and Animal or Plant Science at Alfred State University.

Sponsored Post: Pre-need funding and taxes

By Lisa Ace


Pre-need funeral accounts in New York State are considered assets of the individual, not the funeral home. Each year, those that have prepaid their funerals with a funeral home receive a tax document for the interest earned in the previous year.

If you have an account with any of our funeral homes, and did not receive your statement, please call us. We'd be happy to assist you. Batavia Funeral Homes

Genesee Valley Educational Partnership's Nursing Program holds open house Wednesday

By Billie Owens

Press release:

The Genesee Valley Educational Partnership will hold an Open House from 4 to 6 p.m. on Wednesday, Jan. 22, for anyone interested in learning more about upcoming classes for the Licensed Practical Nursing or Certified Nursing Assistant programs.

The Open House will be held at the Genesee Valley Educational Partnership’s Batavia Campus at 8250 State Street Road, Batavia.

LPN and CNA Instructors will be available to meet and speak with potential students.

The Genesee Valley Educational Partnership School of Practical Nursing has been in existence since 1994. It is a 1,200-clock-hour program, certified by the New York State Education Department, and is designed to prepare graduates for the NCLEX-PN Examination for licensure as a Licensed Practical Nurse.

Every student who enrolls in the Licensed Practical Nursing Program receives a Chromebook computer as part of their tuition fees. This computer becomes the property of the student and it is used for many purposes. Course curricula includes a broad scope of topics including foundations of nursing, human growth and development, obstetrical and pediatric nursing, human anatomy and physiology, pharmacology and more.

The CNA Program is also offered at the Genesee Valley Educational Partnership. This course is no less than a 150-clock hour program, approved by the New York State Education Department, and designed to prepare graduates for immediate employment following successful mastery of the post-program certification testing.

The LPN Program is offered at three different site locations: Batavia, Rochester Tech Park in Gates, and Mount Morris. The CNA Program is offered at two different locations, Mount Morris and Batavia.

For more information or any questions, please call 585-344-7788.

About the Genesee Valley Educational Partnership

It operates as a Board of Cooperative Educational Services offering shared programs and services to 22 component school districts located in Genesee, Wyoming, Livingston and Steuben counties in New York State.

GCC History Club announces spring Historical Horizons Lecture Series

By Billie Owens

Press release:

The Genesee Community College History Club is excited to announce the Spring 2020 Historical Horizons Lecture Series lineup full of live readings and events that will transport audiences to another place and time.

The entire community is invited to GCC's Batavia Campus on Wednesday, Feb. 5, at 7 p.m. to hear Sharon and Don Burkel present "The Angel and the Warrior: The Story of Emily and General Upton."

The program focuses on the brief love story of Emily Norwood Martin and General Emory Upton between 1866 and 1870. General Upton, who is seen as the epitome of a military officer, will surprise the audience with his fervent devotion to a sheltered, religious young lady from Auburn.

Through the reading of their personal letters and sharing original photos, their tragic story will be told.

The presentation will be in room T102 of the Conable Technology Building and is free and open to the public.

The Historical Horizons Lecture series will continue with events scheduled on the first Wednesday of each month during the Spring 2020 Semester including:

  • Wednesday, April 1 at 1 p.m.: "The Second Founding: How the Civil War and Reconstruction Remade the Constitution" presented by Pulitzer Prize-winning author Eric Foner, Ph.D., of Columbia University. This lecture will be based on the book of the same title and will occur in GCC's Stuart Steiner Theatre. 
  • Wednesday, May 6 at 7 p.m.: GCC Associate Professor of History Derek Maxfield will present on his book "Hellmira: The Union's Most Infamous POW Camp of the Civil War," which explores this notorious time period in the history of Elmira.

Small child found wandering on Main Road in Stafford

By Billie Owens

A 3-year-old child was found wandering around in the 6200 block of Main Road in Stafford. The caller to the Emergency Dispatch Center who found the tot is heading to the Le Roy Police Station where an officer is en route to take custody of the child until his or her parent or guardian is located.

Batavia Downs announces 2020 summer concert lineup

By Howard B. Owens

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Press release:

Batavia Downs Gaming & Hotel has announced the lineup for their fourth annual Rockin’ the Downs concert series, which takes place outside on the racetrack, with eight Friday dates, starting in June and running into August.

Kicking off the series on Friday, June 19th is Vince Neil, the legendary voice of Mötley Crüe. An accomplished businessman and heartfelt philanthropist, his unmistakable voice leads some of the greatest rock songs of a generation including “Wild Side,” “Shout at the Devil,” “Home Sweet Home,” “Girls, Girls, Girls,” “Dr. Feelgood,” “Kickstart My Heart,” “Same Ol’ Situation,” and many others.

Next up, on Friday, June 26th, is former Journey frontman, Steve Augeri, who returns after playing one of the most enjoyable concerts from last year’s series. The lead vocalist for the rock group from 1998-2006, Augeri headlined an eight-year tenure that included three albums and will perform hits such as "Don’t Stop Believin’, " "Separate Ways," "Wheel in the Sky," "Faithfully," and "Anyway You Want It."

After a one-week hiatus for the Fourth of July holiday, the concert series returns on Friday, July 10th with Southern rock legend Molly Hatchet. Originating in Jacksonville, Fla., in 1978, the band has gone on to release 14 studio albums. They’ll be performing hits such as "Flirtin’ with Disaster," "Dreams I’ll Never See" and "Whiskey Man," among others.

Rocking the stage on Friday, July 17th is the heavy-metal rock group Skid Row. After forming in New Jersey in 1986, the band has performed all over the world with hard guitars and a unique songwriting style. They’ll be performing their hits "In a Darkened Room," "We Are the Damned," "Youth Gone Wild" and "18 and Life" and many more.

Jonny Lang performs on Friday, July 24th. Hailing from Fargo, N.D., the blues, gospel, and rock singer has had five albums chart in the Billboard 200. The Grammy Award-winning artist will perform hits such as "Still Rainin’," "Bring Me Back Home," "Breakin’ Me" and "Lie to Me."

Friday, July 31st will see Don Felder, formerly of The Eagles, perform at the Downs. As a renowned former lead guitarist of The Eagles, one of the most popular and influential rock groups of our time, Felder has helped write and perform many iconic classics. His 2008 memoir was a New York Times bestseller. Felder will perform solo and Eagles’ hits during his set including "Heavy Metal (Takin’ a Ride)," "Hotel California," "Life in the Fast Lane," "The Long Run" and "Tequila Sunrise."

America’s top Pink Floyd tribute show, The Machine, hits the stage on Friday, Aug. 7th. Over the course of 30 years they have extended the legacy of Pink Floyd while creating another legacy all their own. Along the way, The Machine has touched the hearts and souls of many with their stellar musicianship, dramatic lighting, and video performances. Two other tribute rock acts celebrating the music of The Who and Queen will also grace the stage that evening for what will be a memorable musical journey back in time.

Closing out the series on Friday, Aug. 14th is American alternative rock band, Puddle of Mudd. The post-grunge band from Kansas City, Mo., has sold more than seven million albums. One of the most well-attended concerts of 2018’s summer concert series, Puddle of Mudd concertgoers will be sure to hear hits such as "She Hates Me," "Blurry" and "Control."

Tickets for all eight concerts will be available at www.BataviaConcerts.com beginning at 10 a.m. tomorrow, Jan. 17th.

Individual presale tickets to each concert will remain at $10 for General Admission, while VIP tickets will again be $25. Concertgoers will be able to purchase tickets in the Premium Section directly in front of the stage. Premium tickets are $50 and will be very limited for each concert.

General Admission tickets are $15 if purchased on the day of the concert.

Tickets can also be purchased at Batavia Downs Gaming & Hotel at the Lucky Treasures Gift Shop located in the lobby.

As of noon today (Jan. 16th) special VIP packages --for the Don Felder Concert only -- will be available on BataviaConcerts.com

Concertgoers will once again have the option of purchasing a “Season Pass,”, which includes admission to all eight concerts at a discounted rate. The season pass for 2020 is $60 for General Admission and $150 for VIP.

New this year will be a chair rental option for lawn seats. While patrons are allowed to bring their own chairs, there will be 500 chairs available for rental for $5 each. A portion of proceeds for chair rental will benefit Make a Wish Western New York. Staff from Make a Wish will also be selling drink koozies.

“It’s incredible to think we are in our fourth year of the concert series,” said Henry Wojtaszek, CEO/president of Batavia Downs Gaming. “We’re excited to continue to bring musical icons to Batavia Downs and provide great entertainment at an affordable price.

"We’re looking forward to partnering again with Western New York Make A Wish to help raise funds to help them transform lives. We hope to see the community come together again this summer.”

Hotel room/ticket packages will be available for each concert. The purchase of a hotel room on the night of a concert using the code includes two VIP tickets to the show while supplies last.

Each concert ticket is also redeemable once at Player’s Club in the three days following the concert for $10 Free Play to be used on one of Batavia Downs Gaming’s 800+ gaming machines.

Concerts are held rain or shine. Additional information may be found at www.BataviaDownsGaming.com.

Photo: Henry Wojtaszek at today's press conference. Photo by Howard Owens.

Showing progress in drug treatment, convicted burglar admitted into diversion program

By Alecia Kaus
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         Malik Ayala

After a closed-door meeting with Public Defender Jerry Ader and District Attorney Larry Friedman, Judge Charles Zambito emerged from Chambers on Thursday announcing that 27-year-old Malik Ayala was accepted into a Judicial Diversion Program that could last seven months or more.

While in the seven-month program, he will also be under the supervision of the Probation Department. Since Ayala entered drug treatment programs in Niagara County and in Genesee County this past fall, he has kept out of trouble and has been clean of drugs and alcohol and has avoided sentencing.

Ayala has already accepted a plea deal and has pled guilty to a felony burglary charge.

He was picked up on Nov. 15, 2018, in connection with a string of burglaries in Genesee County after Investigator Chris Parker with the Sheriff’s Office identified a vehicle that was wanted in connection with the burglaries.

The vehicle was being operated by TeeSean T. Ayala, 20, Malik’s brother.

After the vehicle turned into a driveway at 317 Washington Ave., a .22-caliber semi-automatic pistol was thrown from the vehicle. The Sheriff’s Office says TeeSean Ayala was in possession of a stolen handgun that had a defaced serial number in the vehicle during the traffic stop.

TeeSean Ayala, 20, of Batavia, was sentenced in Genesee County Court to five years in prison and five years post-release supervision in the incident. TeeSean pled guilty to one count of criminal possession of a weapon, 2nd, which satisfies seven other residential burglary charges dating back to 2015.

Today, Malik Ayala told Judge Zambito that he was thankful to Horizon and the Court for allowing him to attend the treatment centers.

“I was a knucklehead," he said. "I was on drugs but now I am clean, living out of town and my mind is focused. I want to say I’m sorry to the community for my past.”

Judge Zambito warned Ayala that if he doesn’t toe the line he will go to prison.

“This is just the first step,” Zambito said. “I will be monitoring you in the diversion program and on probation, I can sentence you to seven years if you mess up.”

Malik Ayala was convicted on a burglary charge in 2010 after violating his probation. He served a state prison term after being sentenced to one to four years.

Friedman disagreed with the idea of the diversion program.

“Based on his history, he went to prison for burglary and graduated to residential burglary, I feel state prison is appropriate,” Friedman said.

Ader told the court that his client is eligible for the program and he has kept up with his treatments and there are no new crimes that have been committed.

“Mr. Ayala knows if he messes up he could face seven years in prison and I think that speaks volumes,” Ader said.

Temporary orders of protection were extended until Jan. 16, 2021.

Judge Zambito wished Ayala luck as he left the courtroom.

The sentencing was adjourned to Aug. 11 at 9 a.m., but the sentencing date could get pushed back again depending on what the diversion program advises at the end of seven months.

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County GOP chair knows what he's looking for in an NY-27 candidate

By Howard B. Owens

Richard Siebert, chairman of the Genesee County Republican Party, has straightforward opinions about how he will go about deciding who to back for the GOP nod in the NY-27 special election on April 29.

Finding somebody who can self-fund is not a top priority.

He won't want to back a candidate who might turn around and run in a primary against the GOP-endorsed candidate in June.

He was all in for Steve Hawley until Hawley this afternoon withdrew his name from consideration.

"Steve Hawley is my man," Siebert said last night. "Unless Steve tells me he's no longer interested, I'm backing Steve."

Well, Steve is no longer interested, and that leaves six or seven other potential candidates, including three -- Sen. Rob Ortt, Sen. Chris Jacobs, and Darien resident Beth Parlato -- who have been campaigning the past several months as if they expect a primary rather than a special election. 

It's expected that Gov. Andrew Cuomo will call for a special election next month and set the date for April 28, the same day there will be a New York primary for the Democratic presidential primary.

The special election is necessary because Chris Collins, who will be sentenced tomorrow on his insider trading conviction, resigned in September.

In special elections, the chairs of the counties for the political parties select a candidate to represent the party.  

Siebert said he expects the process will go much as it did in 2018, after Collins was arrested by the FBI, and initially said he didn't plan to run for re-election. 

When it looked like there would be a special election previously, the eight county chairs in the NY-27 District met at least twice, interviewed candidates and deliberated their choices. Before a decision was reached, Collins changed his mind about not running and vowed that he would clear his name.

The process gives county chairs weighted votes, which in the past has meant that Erie County and Niagara County chairs essentially picked the candidate and everybody else fell in line. 

Erie County has favored candidates who can self-fund their campaigns. Siebert said he's not in favor of taking that same approach again.

"I have to be candid," Siebert said. "I speak the way I feel. Several of the last candidates we've had -- Jane Corwin, Chris Lee, and Chris Collins -- have self-funded. Our track record with that is not very good so I'm not looking for a self-funded candidate. They're out there, but obviously we know some are wealthy and some are not. That's not my criteria. I'm not looking at 'who can afford it.' I'm not looking for somebody who can afford to win. I'm looking for somebody who is qualified to win."

Considering that Ortt, Jacobs, and Parlato have all been raising funds, gathering endorsements, and sending out press releases, it might appear that any of them might still run in a June primary even if they don't get the GOP endorsement for the April special election.

Siebert said he expects an expression of party loyalty before the special election endorsement is issued.

"The first thing I always ask any candidate, and I'm not secret about this, is 'will you support the candidate that we nominate?' " Siebert said. "I need to hear them say, number one, they're not going to primary the nominee regardless. In my count, I have a strong and deep feeling about this, that if you're not part of our system (I'm not going to back you).

"I don't like primaries. That is my personal feeling and I would have a hard time supporting anybody who would primary the nominee."

We've attempted to get a comment from Ortt, Jacobs, and Parlato and have yet to receive a response. (Ortt did respond just before publication but his response was ambiguous. We're holding it for a possible follow-up story.)

"Everybody has the opportunity to run, whoever doesn't get it, can run in the primary," Siebert said. "That's your choice and it's there. That's the way it is. I respect that. But as chairman, I don't like primaries. I like to be unified. Now, that's their right. That's their constitutional right but that's the way I feel, so that is how we've done things in Genesee County."

With the special election being held on the same day as the Democratic presidential primary, some political observers speculate that if there is high Democratic turnout, it might favor the Democratic candidate in the NY-27 -- most likely, Nate McMurray, who narrowly lost in 2018 to Chris Collins. Siebert isn't buying it. He doesn't think the chairs need to find a moderate Republican who will distance him or herself from President Donald Trump.

"This is a Trump county right here," Siebert said. "He got 72 percent of the vote in the last election. Anyone who is going to run for an office in my county who is not a Trump supporter, well, they're not going to do well. It is what it is. He did get 72 percent of the vote. This is a very conservative county. We support the Second Amendment. I can tell you, if you're not a Trump supporter in my county, you're not going to do well."

Siebert, who is also the Republican elections commissioner, and Lorie Longhany, Democratic commissioner, met with the Ways and Means Committee yesterday to get authorization to lease 10 new ballot readers at a cost of $19,000 a year. The new readers are easier to use and faster but the election equipment upgrade needs to be expedited because of the probable special election on the same day as a presidential primary. 

The funds for the machines in the first year will come from grant money already received by the county.  The multi-year lease will also put the county on a replacement schedule for ballot readers that will help the Elections Commission keep technology current and machines reliable.

As for who might represent the GOP in April, Siebert offered no predictions on who the chairs might support but he did say he's not happy the chairs have to make the selection.

"I don't like this whole process, to be honest with you, because we're in a situation now where eight Republican chairmen have to get together and tell our voting public who we want them to vote for, who's going to be on the ballot on April 28," Siebert said. "You get the feeling it is eight men in a room  -- there are women involved, too -- with you always being criticized for smoking cigars or whatever but it is the eight of us telling the public who's going to be the candidate.

"I don't like that at all. But the law is the law. We have no choice because of the election law that we have to do it this way."

Pedestrian struck by car at East Main and Harvester in the city

By Billie Owens

A car vs. pedestrian accident is reported in the city at East Main Street and Harvester Avenue. The pedestrian is down in the roadway. City PD just arrived on scene. City fire and Mercy medics responding.

UPDATE 5:08 p.m.: The pedestrian is being evaluated by medics. Both pedestrian and the pickup truck that struck the pedestrian had a green light. The pedestrian was walking in the crosswalk -- unknown at this time if northbound or southbound -- when the truck, which was making a left turn from northbound Harvester onto East Main Street -- struck the person.

Bethany Transfer Station is scheduled to close its doors March 28

By Billie Owens

Press release from the Bethany Town Board:

On Jan. 13 at a Town Board Meeting the Bethany Town Board voted unanimously to close the Transfer Station.

Due to the increased cost in trash pickup and the increase in recyclable hauling costs, along with the decline in use and revenues the Transfer Station will close at 2 p.m. on Saturday, March 28.

The Bethany Town Clerk will be selling punch cards through Feb. 1 at $50 for a 10-punch card. 

All punch cards outstanding MUST be used by 2 p.m. on Saturday March 28, the final day of operation.

There will be no refunds for unused punch cards.

GC 4-H Program seeks volunteers to evaluate public speaking contestants

By Billie Owens

Press release:

The Genesee County 4-H Program is looking for volunteers to help evaluate speakers at its upcoming 4-H Public Presentations Program.

The 4-H Public Presentations Program gives 4-H youth an opportunity to expand their public speaking skills in a fun, competitive format. 

The presentations program would not be possible without volunteer evaluators! Evaluators watch 4-H youth participants give presentations and provide them with constructive comments to help them improve their public speaking skills.

The 2020 4-H Public Presentations Events will be held on Saturday, Feb. 15th, 9 a.m. – 12 p.m.; Thursday, Feb. 20th, 3 – 5 p.m. and Wednesday, Feb. 26th, 3 – 5 p.m. at the Cornell Cooperative Extension Office in Batavia.

If you are interested in serving as a volunteer evaluator, please contact the 4-H Office at genesee4h@cornell.edu, or 585-343-3040, ext. 101.

Steve Hawley drops out of consideration for NY-27 run

By Howard B. Owens

Press release:

Assemblyman Steve Hawley said, “After much consideration with my friends and family, I have decided not to seek the Republican nomination for the open 27th Congressional seat in Congress at this time.

“Serving the residents of the 139th District in the State Assembly has been one of the highest honors of my life and our state faces a host of pressing challenges that cannot be ignored.

"Thus, my friends and neighbors deserve a full-time Assemblyman and someone who is laser-focused on meeting those challenges and moving our state forward.

“While it would be an extreme honor to serve as a member of the House of Representatives and serve with honesty and integrity as exemplified by our family’s close friend, former Congressman Barber B. Conable Jr., I am confident that whoever is chosen to run will exhibit these attributes.

“It is crucial for the fate of our state and our country that this Congressional seat remains in Republican hands and I am confident that whoever should be elected this April will do a tremendous job representing us in Washington."

NY Farm Bureau lauds passage of new North American trade deal

By Howard B. Owens

Press release from the NYS Farm Bureau:

“The Senate’s passage of the United States-Mexico-Canada (USMCA) trade agreement clears the final hurdle that stood in the way of progress for New York’s farmers.

"Nearly half of our state’s agricultural exports go to our North American neighbors, providing vital market opportunities that will remain open thanks to USMCA.

"The certainty that this agreement provides to farmers, plus the potential for expected growth for our dairy farms, are reasons to commend lawmakers for getting the job done in a strong bipartisan fashion.

"Combine this news with yesterday’s announcement of the phase one trade deal with China, and there is renewed hope that United States’ trade policy is headed in the right direction.”

Scholastic Bowl: Pembroke and Alden notch wins

By Howard B. Owens

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In Wednesday's Scholastic Bowl matches, Pembroke and Alden came out on top.

In the first match, Alden scored 240 points to 230 for Le Roy and 140 for Pavilion.

In the second match, Pembroke scored 260 points to 160 for Alexander and 110 for Akron.

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Dillion scores 1,000th point in route to Elba win over O-A

By Howard B. Owens
Video Sponsor
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With a three-point jumper late in the second quarter, Elba's Colton Dillion pegged his 1,000th career point during the Lancers' away game against the Oakfield-Alabama Hornets. 

The game was stopped briefly for Colton to be awarded with a commemorative 1,000-point ball.

The Lancers, now 9-2, won 59-52. O-A drops to 6-4 on the season.

Colton scored 20 points in the game. Greyson Huntington scored 11. Zach Marsceill scored nine, Collin O'Halloran, eight, Andrew Hale, seven.

For the Hornets, Kam Cusmano scored 10, and Travis Wiedeich, Joey Burdick, and Gage Armbruster had nine each.

UPDATE: A photo of Colton Dillon taking the three-point shot that put Dillion right on 1,000 career points. Submitted by Kristen Smith.  For more photos from the game, click here.

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Sponsored Post: Batavia Players present: Our Town

By Lisa Ace

"Our Town" -- tickets on sale now! Please join the Batavia Players for this  American classic. The lives of a small New Hampshire town at the beginning of the 19th century. A warm and loving look at the people and the day to day activities in Grovers Corners. A true treasure of American theater staged in a traditional but unique way. By Thornton Wilder. Directed by Patrick D. Burk.
7:30 p.m. Friday, Jan. 24th & Saturday, Jan. 25th, 2 p.m. Sunday, Jan. 26th. Tickets: Adults $16, Students/Seniors $15.

GOW Opioid Task Force to meet on Jan. 22 in Batavia

By Mike Pettinella

Press release:

The quarterly meeting of the GOW Opioid Task Force is scheduled for 10 a.m. to 1 p.m. on Wednesday, Jan. 22 at the Quality Inn & Suites Hotel on Park Road in Batavia.

Residents of Genesee, Orleans, and Wyoming counties wanting to gain or share information regarding the opioid crisis are invited to attend.

“The purpose of this meeting is to address the growing opioid crisis by sharing information across several sectors and to monitor the task force’s progress in our tri-county region,” said Christen Ferraro, project coordinator. “You do not need to be a member (of the task force) to attend.”

Ferraro said the meeting will feature more than 10 community resource tables from agencies across the region.

“Our work groups will share their highlights of 2019 and plans for the upcoming year,” she said. “The Law Enforcement Work Group will be giving a presentation on the new bail reform law -- going into more detail on what it means and how it might affect our area – and task force evaluators will discuss their role and share and their findings from last year.”

She said representatives of the Greater Rochester Health Foundation will talk about the grant that supports the task force and how to connect with the organization to apply for community health grants.

For more information about the GOW Task Force, go to www.gowopioidtaskforce.org.

To attend the meeting, visit the Eventbrite link here to RSVP, or contact Ferraro at cferraro@gcasa.org.

Disclosure: Written by Mike Pettinella, GCASA publicist.

Empire Access warns customers not to fall for sales rep line about Spectrum buying the company

By Howard B. Owens

Officials at Empire Access are warning their customers that Spectrum sales reps may be using deceptive tactics to try and convince them to switch broadband and cable services.

Today, Marketing Director Bob R. VanDelinder released a video taken by a customer's front-porch video recorder that shows a man who looks like a Spectrum rep and represents himself as a Spectrum rep telling the customer that Spectrum is acquiring Empire Access.

"We thought this may be of interest since Empire Access did NOT sell to Spectrum, and has no plans of selling," VanDelinder said. "Our company is locally owned and operated, and deeply rooted in the communities we serve."

The rep tells the customer, "We just bought Empire, you know, so sooner or later you're going to be with us."

"So you're going to raise up your rates?" the customer asks in response. 

"No, we're just going to get everybody switched over, so whenever you're ready. The official switch-over is March, so sooner later you'll be on board with us or you'll be on satellite. Right now we're offering you a deal to get on board with us."

VanDelinder said his company has received two complaints, both involving the same rep at a location in the Southern Tier.

The Batavian attempted to reach a spokesperson for Spectrum this afternoon and we received no response.

UPDATE 9:43 p.m.: We apparently contacted the wrong Spectrum. We just received the following statement from a Spectrum spokesperson: "The content of the video is not accurate and we’re investigating these apparent comments by the sales representative."

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